Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Arnet Technologies is a premier managed IT services agency based in Columbus, OH. The agency caters to small and mid-size companies with IT compliance, security, management, and support services. With continuous monitoring and maintenance, the agency enhances efficiency and strengthens resilience against...
Top Services:
- Managed Services
- Location
- Columbus, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Globalquest Solutions is a managed IT services agency based in Williamsville, NY. With over two decades of experience, it offers comprehensive IT solutions tailored to meet individual company needs. Globalquest Solutions' proactive approach and unwavering dedication to customer satisfaction set it apart as a...
Top Services:
- Cloud Consulting
- Managed Services
- Location
- Williamsville, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Catapult Technology Solutions specializes in managed IT services, providing robust, efficient, and secure solutions that drive business growth. Its team of IT professionals acts as the client's dedicated IT department, offering extensive knowledge and experience without the expense of in-house employees...
Top Services:
- Managed Services
- Location
- Indianapolis, Indiana
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Charleston Technology Group offers trusted and reliable managed IT services in Charleston, SC. With over 16 years of experience, the agency specializes in IT consulting, managed services, cloud solutions, cybersecurity, and disaster recovery. Its custom IT solutions fit businesses' needs, budgets, and goals...
Top Services:
- Managed Services
- IT Services
- Location
- Charleston, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Alltek Services, a managed IT solutions agency, has provided IT support for nearly two decades. From cloud services to cybersecurity, its team optimizes the client's IT systems to increase profitability and allow them to focus on business growth. Alltek Services guarantees seamless technology integration and...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Location
- Lakeland, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Freedom Tech, founded in 2011, is a managed IT services agency offering comprehensive technology solutions. Committed to providing reliable and professional IT services, Freedom Tech's team of talented professionals ensures business continuity and operational efficiency. The agency's services include...
Top Services:
- Managed Services
- Location
- Raleigh , North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Technology Consultants (TCi) is a go-to managed IT services agency for reliable and efficient technology solutions. From designing and maintaining profitable networks to providing 24/7 support, TCi guarantees IT infrastructure safety, allowing clients to focus on growing their business without worrying about...
Top Services:
- Managed Services
- Location
- Williston, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
LSRtech offers comprehensive IT services to enhance profitability and streamline business growth. With a proactive approach to safeguarding digital assets, the agency provides optimal protection against cyber threats, allowing clients to focus on core business operations. Its dedicated team of professionals...
Top Services:
- IT Services
- Managed Services
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
Impress Computers provides IT support, consulting, and managed IT services for Houston businesses. Its locally based team offers 24/7 monitoring, on-site repairs, data backup, and remote IT services to ensure seamless and reliable IT solutions. With a focus on customer satisfaction, Impress Computers...
Top Services:
- IT Services
- Managed Services
- Location
- Katy, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
Third Coast IT offers tailored information technology (IT) solutions designed to meet diverse business needs, ensuring efficient and secure management of digital infrastructure. With a client-centered approach and a commitment to excellence, its team provides responsive support to empower businesses and...
Top Services:
- Managed Services
- Location
- Greenfield, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
BKS Systems offers comprehensive managed information technology (IT) services tailored to support organizational growth and ensure IT security and compliance. BKS Systems provides proactive monitoring, system updates, and personalized support to optimize daily operations and prepare businesses for future...
Top Services:
- Managed Services
- Location
- Plainfield, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Kobus Technologies delivers comprehensive managed information technology (IT) services, empowering businesses of all sizes to thrive in the digital age. Founded in 2009, the firm excels in providing innovative technology solutions, including cloud services, cybersecurity, and voice over Internet protocol...
Top Services:
- Managed Services
- Location
- Bossier City, Louisiana
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
GO Technology Group specializes in managed information technology (IT) services that ensure secure, trouble-free, and productive technology solutions for organizations. With a commitment to rapid response times and comprehensive support, the agency caters to law firms, private K-12 schools, local government...
Top Services:
- Managed Services
- Location
- Lombard, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Spider Networks is a managed information technology (IT) services agency providing comprehensive computer and network solutions. The agency integrates the needs of customers, vendors, and business partners to offer proactive technology support and efficient IT services. With a focus on reliability and...
Top Services:
- Managed Services
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Computer Maintenance Service (CMS) provides managed information technology (IT) services, ensuring seamless business operations through round-the-clock monitoring and support. Its expertise spans cloud computing, voice over internet protocol (VoIP) solutions, data backup, and virtualization, all backed by...
Top Services:
- Cloud Consulting
- Managed Services
- Location
- New Lenox, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Datalyst collaborates with businesses to manage their information technology (IT) systems and achieve long-term technology goals. As a single-source provider of integrated solutions, Datalyst helps clients solve business problems and reduce technology costs through proactive management. The agency delivers...
Top Services:
- IT Services
- Managed Services
- Location
- Lakeville, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Heart of Texas IT specializes in managed information technology (IT) services for businesses in Round Rock, Texas. Its expert team provides cloud services, network security, data backup, and web design, all tailored to meet local needs with a Texan touch. Committed to combining local insight with global...
Top Services:
- Managed Services
- Location
- Round Rock, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Altanora delivers information technology (IT) solutions specializing in virtual desktop infrastructure (VDI), endpoint management, and cloud services for small and midsize businesses (SMBs) and mid-market companies. Its managed services and advanced Desktop-as-a-Service (DaaS) solutions ensure efficient...
Top Services:
- Managed Services
- Location
- Fort Lauderdale, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $10,000 - $25,000
ServantecGlobal offers comprehensive information technology (IT) services to ensure technology systems run smoothly and efficiently. Its solutions include managed IT services, website hosting, cybersecurity protection, and office relocations. With a focus on eliminating excuses and managing IT without hassle...
Top Services:
- Managed Services
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Big IT delivers cutting-edge information technology (IT) and custom software development solutions designed to transform businesses. From specialized software like Union Manage for labor unions to digital transformations that enhance strategic advantages, Big IT focuses on maximizing profitability and...
Top Services:
- Managed Services
- IT Services
- Software Development
- Location
- California, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
OutsourceIT.PRO specializes in information technology (IT) outsourcing with a strong focus on cybersecurity. The agency offers a comprehensive suite of services, including firewall management, network administration, and security audits. OutsourceIT.PRO's expert team ensures robust protection for clients'...
Top Services:
- Cybersecurity
- Managed Services
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...
Top Services:
- IT Services
- Managed Services
- Customer Support
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
SADOS MSP delivers comprehensive IT management, protection, and support for businesses of all sizes. Its services include real-time IT support, network and server management, and advanced security solutions. With its 24/7 help desk support and intuitive SPARTAN Platform, SADOS MSP ensures seamless IT...
Top Services:
- Managed Services
- IT Services
- Location
- Virginia, Minnesota
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Thrive Next Gen delivers cutting-edge technology solutions tailored to meet the specific needs of mid-market companies. Its industry and technical experts work alongside clients to implement technology strategies that enhance performance and drive success. Leveraging cybersecurity, cloud management, and...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Foxborough, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
VarianceM provides expert managed IT services, specializing in cloud solutions, cybersecurity, and IT infrastructure. Its professionals secure businesses by offering customized services in cloud management, network security, and ransomware prevention. With over 25 years of experience, VarianceM tailors its...
Top Services:
- Managed Services
- IT Services
- Location
- Joliet, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
CreateTheSite.com is a full-service web design and hosting agency in Gilbert, Arizona, helping small businesses build fast, secure, and high-converting websites. We specialize in custom WordPress design, managed hosting, and ongoing maintenanceall in one affordable monthly plan. From e-commerce to...
Top Services:
- Web Design
- SEO
- Managed Services
- Digital Marketing
- Show more
- Location
- Gilbert, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- Under $1,000
Managed IT and cybersecurity firm serving small and midsized organizations with 24/7 support, cloud and Microsoft 365 management, disaster recovery, and secure AI adoption...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- AI Development
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Neuron Web is what happens when a 20-year managed IT firm gets tired of cleaning up hacked WordPress sites and decides to build websites the right way instead. We craft fast, static-first sites for established Southern California businesses - plumbers, roofers, manufacturers, law firms - then stand behind...
Top Services:
- Web Design
- Web Development
- Managed Services
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Goji Labs
VerifiedVerified by the DesignRush team for authenticity and credibility.AI LeaderRecognized for strong visibility across AI-powered search and answer engines.+1Award WinnerRecipient of a Best Design Award for outstanding work.For organizations upgrading IT infrastructure across US markets, Goji Labs delivers custom software, mobile apps, and AI-powered platforms from its Los Angeles headquarters. Since 2014, the agency has shipped 500+ digital products for clients including WWF, Mitsubishi, and KCRW, with project budgets ranging...
Top Services:
- Mobile App Development
- Software Development
- UI/UX Design
- AI Development
- Web Design
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 23 Projects Listed
When US e-commerce businesses need fully managed Magento hosting with proven uptime, JetRails delivers from its Des Plaines, Illinois headquarters. Founded in 2000, the firm specializes in mission-critical hosting for Magento and other e-commerce platforms, maintaining 100% historical uptime backed by robust...
Top Services:
- Managed Services
- Location
- Des Plaines, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...
Top Services:
- Cloud Consulting
- IT Services
- Business Consulting
- Managed Services
- Web Design
- Show more
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Appnovation is a comprehensive digital consultancy that collaborates with enterprises to foster innovation. They offer a wide array of services such as Google app engine development to help businesses explore new opportunities, gain competitive advantages, and create engaging digital experiences...
Top Services:
- IoT
- AI Development
- Managed Services
- Web Design
- Big Data Analytics
- Show more
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 6 Projects Listed
Simplus is a Platinum Salesforce Partner specializing in Quote-to-Cash implementations and enterprise-wide digital transformation. We provide advisory, implementation, change management, and managed services to help companies innovate, improve performance, and maximize stakeholder value. With over 2,000...
Top Services:
- IT Services
- Managed Services
- Software Development
- eCommerce Development
- Business Consulting
- Show more
- Location
- Lehi, Utah
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
Centaris, formerly known as CCR, has been proudly solving IT problems across the state of Michigan since 1981. With three locations in Sterling Heights, Petoskey and Traverse City, we're here to help small and medium sized businesses with all of their IT needs...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Mobile App Development
- Show more
- Location
- Sterling Heights, Michigan
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
IS&T IT Services is a Houston IT firm founded in 1997, providing managed IT and 24/7 help desk, IT consulting, cybersecurity, Microsoft 365, Azure and AWS cloud services, backup and disaster recovery, web and application development, and IT and engineering staffing for Houston businesses...
Top Services:
- IT Services
- Staff Augmentation
- Managed Services
- Web Development
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
The Hackett Group (NASDAQ: HCKT), a global strategic business advisory and operations improvement consulting firm, is a leader in best practice advisory, business benchmarking, and transformation consulting services including strategy and operations, working capital management, and globalization advice...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $150/hr
We are one of the best Web Design and Mobile App Development Company based in Houston Texas. We are experienced, knowledgeable and friendly people who are always ready to help you in all your web design and development needs. We have been in this field for the more 10 years and are proud to say that we have...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
AllSafe IT offers robust Managed IT services designed to protect your business technology. With over 15 years of experience in Los Angeles, they provide responsive support, prioritize cybersecurity, and customize services to meet your specific needs...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Software Development
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Tronsit Solutions, we offer IT, Software, and Cybersecurity solutions, with a focus on Managed IT Services. Our vision is to lead globally by providing reliable, cost-effective IT solutions and empowering businesses to grow and adapt in a dynamic tech landscape...
Top Services:
- Web Development
- Software Development
- CRM Consulting
- Managed Services
- Cloud Consulting
- Show more
- Location
- Texas City, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
Viyu Network Solutions brings together comprehensive IT products, managed services, professional services, cloud services and solutions in the Dallas, Texas area, as well as serving customers nationwide...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Cybersecurity
- IoT
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Vivitec is an award-winning Cybersecurity and Managed IT Provider which has strategically invested in the people, processes, and tools required to provide and maintain Technology Solutions for our clients that are Simple, Secure, and Reliable...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Crestview Hills, Kentucky
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
ProdigyTeks provides IT and Cybersecurity services to small businesses in the Chicagoland area...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We deliver transformative technologies to some of the worlds most recognized brands. We work with the top performance management vendors including OneStream, Angular, Ionic, Azure, React, Oracle to automate and optimize your business processes, and make your work simpler and more efficient...
Top Services:
- Mobile App Development
- Software Development
- AI Development
- Managed Services
- eCommerce Development
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
A boutique cyber security consultancy firm that specializes in application security, cloud security, DevSecOps, threat modelling with focus on small businesses and startups. Also, provide multiple unique solutions like CyberRISK4Board and cyber risk management consulting...
Top Services:
- Cybersecurity
- Cloud Consulting
- Blockchain
- Managed Services
- Software Testing
- Show more
- Location
- Nashua, New Hampshire
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
Singwa Enterprises, Inc. delivers tailored IT services and network support to small and mid-sized businesses, focusing on security, reliability, and personalized solutions. With over 25 years of experience, the company offers managed IT services, cybersecurity, and disaster recovery to ensure clients' systems...
Top Services:
- IT Services
- Managed Services
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
Managed IT provider that manages IT services, security, software and hardware for small and medium sized businesses...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Software Development
- Show more
- Location
- Naperville, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Applied Tech was established in 1999 to provide progressive managed IT services to organizations and companies in need of strategic IT support...
Top Services:
- IT Services
- Location
- Madison, Wisconsin
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Houston IT Support Tech, we specialize in delivering enterprise-level support worthy of a Fortune 500 company &emdash; at a price a small to medium-sized business can appreciate. In short, no one in North America is better equipped to give small to medium-sized businesses the support they deserve than...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Sugar Land, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs