Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We are an international software development company. We facilitate innovative projects through reliable and accessible cloud infrastructure. Explore Serverspace for your personalized cloud solution and unleash the potential of your endeavors...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Integritrade is Californias premier provider of certified electronics recycling and IT Asset Disposition (ITAD) solutions. Based out of Fresno, CA, our strategic location and 30,000-square-foot facility ensure your devices remain safe and secure throughout the entire process. Serving businesses across the...
Top Services:
- IT Services
- IT Compliance Solution
- Managed Services
- Location
- Fresno, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Saffron Guru LLC delivers managed IT services and comprehensive digital security for home offices, freelancers, and small businesses. Since 2016, we have helped customers keep their technology reliable, resolve everyday and complex IT issues, and strengthen protection against identity theft, phishing, hacking...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Irving, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
ProfitWerx helps small businesses in Klamath Falls and surrounding communities get more from their technology and online presence. We provide professional IT services, technical support, web design, and SEO solutions designed to help businesses run better and grow...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Web Design
- SEO
- Show more
- Location
- Klamath Falls, Oregon
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Houston Managed IT Services | 24/7 IT Support, Cybersecurity & Cloud Solutions...
Top Services:
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Managed Services
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
i.t.NOW is the leading managed services provider in Utah. With 20 years experience, and 200 happy clients, we have the skills and know how to help your business. We provide soup to nuts IT services for small and medium businesses, and can tackle any IT challenge you can dish out...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Pleasant Grove, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
Forum InfoTech (FIT) is a Top 100 managed services provider founded in 2004 and based in Riverside/Corona, California. The firm specializes in managed and comanaged IT, cloud migration (AWS, Azure), cybersecurity, identity and access management, IT compliance, and virtual CIO services. With 1150 employees...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Corona, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
From cybersecurity compliance to cloud applications and managed IT services, we guide our customers toward agile, effective, and affordable business solutions that can keep pace with the speed of modern business...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- IT Services
- Show more
- Location
- Jacksonville, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Sirius serves small and medium sized businesses in the Phoenix, AZ area and across the US. We reduce downtime and ensure business continuity through our managed IT services. Our technology experts are available 24/7 to proactively monitor, manage and maintain IT systems. We at Sirius have a wide range of...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
Tekkis is a top US-based cybersecurity company setting new standards for data security with expertise in penetration testing, virtual cisco, red teaming, ethical hacking, blue teaming, and network engineering, providing unparalleled cybersecurity solutions. Unlock unprecedented levels of success with an...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Westminster, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Clear Cut Digital LLC helps small businesses get the time, attention, and quality they deserve at an affordable cost. I was tired of seeing large agencies take advantage of small businesses, so I set out to provide a better option. Custom-coded development (bloat-free, so best in class load speeds), no...
Top Services:
- Web Development
- Web Design
- Managed Services
- SEO
- Show more
- Location
- Manchester, New Hampshire
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
CreateTheSite.com is a full-service web design and hosting agency in Gilbert, Arizona, helping small businesses build fast, secure, and high-converting websites. We specialize in custom WordPress design, managed hosting, and ongoing maintenanceall in one affordable monthly plan. From e-commerce to...
Top Services:
- Web Design
- SEO
- Managed Services
- Digital Marketing
- Show more
- Location
- Gilbert, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- Under $1,000
Physician Credentialing Company specializes in streamlining provider enrollment and maximizing reimbursements, empowering healthcare practices to operate more efficiently. Our expert services ensure seamless credentialing processes that enhance the financial and operational success of medical providers...
Top Services:
- Software Testing
- CRM Consulting
- ERP Consulting
- ECM Consulting
- Managed Services
- Show more
- Location
- Rochester, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
United IT Consultants is your premier End-to-End Managed Service Provider, renowned for our trusted expertise. With a focus on delivering comprehensive IT solutions, ranging from expert IT Consulting to cutting-edge Cyber Security services, seamless Mobile Device Management, robust Networking solutions, and...
Top Services:
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Software Development
- Show more
- Location
- Salt Lake City, Utah
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Senior IT PROFESSIONALS with Decades of EXPERIENCEWe have spent an unprecedented number of hours protecting some of the most sensitive data and systems...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Toms River, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $95/hr
- Minimal Budget
- Under $1,000
Trust Haven Solution is a U.S.-based digital services firm founded in 2020, with a team of 50249 professionals. Specializing in web design, PPC, SEO, social media, content writing, cybersecurity, IT strategy consulting, and full-stack web and app development, the agency supports small to midsized businesses...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Web Design
- Show more
- Location
- Bakersfield, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
IDOTECH provides a comprehensive suite of professional services in the realm of Information Technology, encompassing Business IT Services, Managed IT Services, Desktop Support, Network Infrastructure, Project Management, and Software Solutions. Our commitment to excellence is reflected in the breadth and...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Show more
- Location
- El Monte, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Axxys Technologies delivers expert-managed IT services, strategic consulting, cloud solutions, cybersecurity, data backup, and security assessments for businesses across Dallas, Fort Worth, and Plano, TX...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Fix Sierra delivers high-quality Managed IT Services to businesses of all sizes, aiming to be your trusted partner in optimizing and securing your IT infrastructure for long-term success...
Top Services:
- IT Services
- Cybersecurity
- Cloud Consulting
- Managed Services
- Show more
- Location
- Reno, Nevada
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
AccuWeb Cloud provides comprehensive cloud hosting solutions with a wide range of features, all offered at competitive and affordable prices. Our commitment to delivering reliable and scalable cloud infrastructure ensures that businesses of all sizes can access top-tier hosting services without compromising...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- IT Compliance Solution
- DevOps Consulting
- Show more
- Location
- Old Tappan, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
- Minimal Budget
- Under $1,000
AI Cyber Experts helps MSPs deliver enterprise-grade cybersecurity through a unified security platform, co-managed services, and AI automation. Simplify your security stack, reduce costs, and scale operations with fully white-label solutions...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Digital Marketing
- Branding
- Show more
- Location
- Durham, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $399/hr
- Minimal Budget
- Under $1,000
We're more than marketers were your growth partners. Madison Media Services helps businesses of all sizes stand out online with personalized marketing strategies that work for your goals, your brand, and your budget...
Top Services:
- Web Development
- Digital Marketing
- Managed Services
- eCommerce Development
- SEO
- Show more
- Location
- Madison, Wisconsin
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
SystechCorp is a multinational provider of Managed IT Services and Technology Solutions, with operations in the United States, India, Mexico, and Egypt. We assist businesses in expediting their digital transformation by providing secure, scalable, and agile IT solutions...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Staff Augmentation
- CRM Consulting
- Show more
- Location
- South Plainfield, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
Computer Camaraderie offers expert onsite & remote IT support, managed services, & web design in the NYC area and beyond. For over 15 years, our patient problem solvers have been helping home users and small businesses use their technology more efficiently. Services are offered hourly on an as-needed basis or...
Top Services:
- Cybersecurity
- IT Services
- Cloud Consulting
- Managed Services
- Web Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- Under $1,000
We create unique technology solutions that help manage and grow your business.Managed IT Solutions, Applications Support, Social Media Management...
Top Services:
- Cybersecurity
- Cloud Consulting
- IT Services
- Managed Services
- Web Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- Under $1,000
We are an industry leading technology company in Orange County, CA specializing in managed IT services, cybersecurity & digital marketing for small and medium sized businesses. We ensure your systems are secure, running optimally and that you have help when needed...
Top Services:
- Digital Marketing
- SEO
- PPC
- Managed Services
- Cybersecurity
- Show more
- Location
- Orange County, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Pioneering the field of digital security, we provide state-of-the-art solutions tailored to fortify your data and infrastructure. Our team of seasoned professionals is wholly committed to furnishing resilient, personalized safeguards against ever-adapting cyber threats, affording you peace of mind in an...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Since 2021, our small yet dedicated team has thrived on solving intricate problems and powering digital transformation. With extensive experience in online entrepreneurship and cutting-edge development, were here to bring your ideas to lifeefficiently, reliably, and with a masterful touch of innovation...
Top Services:
- Web Development
- SEO
- DevOps Consulting
- Managed Services
- WordPress Website Design
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Overdrive Digital Marketing is an award winning agency that specializes in web design, SEO, and Google Ads. Overdrive's offers free websites to clients that sign up for monthly SEO services...
Top Services:
- Web Design
- Digital Marketing
- SEO
- Social Media Marketing
- Managed Services
- Show more
- Location
- New Orleans, Louisiana
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Work directly with your designer. At Mario Lima Design, we build websites, brands, and hosting solutions tailored for small businesses who need both creativity and dependable support...
Top Services:
- Web Design
- Branding
- Graphic Design
- SEO
- Managed Services
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
- Minimal Budget
- Under $1,000
At Clicksmith, we craft sharp, strategic websites and marketing systems that actually move the needle. As a boutique digital agency, we solve real business problems with custom-built solutions not just pretty websites (though yeah, we make those too)...
Top Services:
- SEO
- Web Design
- AI Development
- Managed Services
- Branding
- Show more
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Managed IT and Cybersecurity Solutions for SMB. We handle your IT and risk headaches so you can focus on your business...
Top Services:
- Cybersecurity
- IT Services
- Big Data Analytics
- Cloud Consulting
- Managed Services
- Show more
- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
We believe in preventative and preemptive IT, rather than reactive IT. This saves our clients downtime, greatly-reduces cybersecurity incidents, avoids lost business and reduces headaches. Our aim is to provide the top IT support possible, and provide it fast...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Staff Augmentation
- Managed Services
- Show more
- Location
- Boca Raton, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
We're not just another tech company; we're your dedicated local partner in the Yadkin Valley and Twin Counties. At Corespark, we help small and medium-sized businesses thrive by offering clear, strategic guidance on everything from IT and software to custom AI solutions. We skip the technical jargon and focus...
Top Services:
- Web Design
- Software Development
- Web Development
- IT Services
- Cloud Consulting
- Show more
- Location
- Elkin, North Carolina
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Versich is one of the best NetSuite business consulting firms, offering a range of consultancy services to help your business grow...
Top Services:
- CRM Consulting
- ERP Consulting
- Staff Augmentation
- Big Data Analytics
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- Under $1,000
AI-first digital engineering company combining AI, data, intelligent applications, and enterprise platforms...
Top Services:
- ERP Consulting
- CRM Consulting
- Big Data Analytics
- Staff Augmentation
- Managed Services
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Medilenz provides AI-powered + physician-reviewed medical record review services for attorneys and law firms across the United States. The company supports legal teams by organizing and interpreting complex medical records to assist with efficient case preparation and informed decision-making...
Top Services:
- Business Consulting
- CRM Consulting
- ERP Consulting
- Big Data Analytics
- Staff Augmentation
- Show more
- Location
- Plymouth, Michigan
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
WP ProDesign is a professional WordPress website design and development company. We build great-looking, feature-rich, and highly functional websites that set your business apart from the rest. We utilize the latest technologies, such as Artificial Intelligence, to enhance and unlock the full potential of...
Top Services:
- WordPress Website Design
- Web Development
- eCommerce Development
- SEO
- Digital Services
- Show more
- Location
- Loveland, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence...
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Bytepal Solutions is a premier technology firm specializing in high-performance digital transformation. From custom web and mobile development to robust cybersecurity and proactive managed IT services, we provide the expert technical foundation businesses need to scale and succeed in a competitive global...
Top Services:
- Web Design
- Web Development
- Software Development
- Mobile App Development
- Cybersecurity
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Sunil Dhawan Consulting helps founders and businesses turn ideas into clear product plans, MVP roadmaps, and practical technology decisions. It offers structured guidance to help people build more clarity, confidence, and direction...
Top Services:
- Business Consulting
- CRM Consulting
- ERP Consulting
- ECM Consulting
- Cloud Consulting
- Show more
- Location
- Lathrop, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Driven by innovation and grounded in expertise, ISG Development helps businesses navigate digital transformation with smart, scalable web and software solutions. We believe in building lasting partnerships through proven results and an unwavering commitment to excellence...
Top Services:
- Web Development
- Software Development
- Cloud Consulting
- Web Design
- Mobile App Development
- Show more
- Location
- Winhall, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
GoBro Web Services is a California-based web design and digital solutions agency that helps businesses strengthen their online presence through professional website design, web and app development, branding, SEO, digital marketing, and technical support services. The agency focuses on delivering modern...
Top Services:
- Digital Services
- Graphic Design
- Web Design
- Digital Marketing
- Email Marketing
- Show more
- Location
- Lake Elsinore, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
At Saguna Consulting, we work alongside businesses to create, build, and improve digital products powered by the latest in AI, cloud computing, and modern software engineering. We provide businesses with innovative, scalable technology solutions, helping to overcome tough business problems, boost operational...
Top Services:
- Digital Services
- UI/UX Design
- Web Development
- Digital Marketing
- AI Development
- Show more
- Location
- Irvine, California
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Digital Stratify is a certified Salesforce and RevOps consulting agency for B2B mid-market companies. We are the rare partner that owns both sides of your revenue engine: the RevOps operating model (funnel design, data architecture, forecast methodology) and the Salesforce build (Sales Cloud, Data Cloud...
Top Services:
- CRM Consulting
- eCommerce Development
- Web Development
- ERP Consulting
- ECM Consulting
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
NextGenSoft is a leading AI-first digital engineering company in India, helping startups and enterprises accelerate growth through Generative AI, AI development, DevOps, AI Copilot, AI Agent, and application modernization...
Top Services:
- AI Development
- Software Development
- DevOps Consulting
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- Edison, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
With cloud experts having over 10 years of relevant cloud experience in managing large complex cloud environments, we are a new-age 'born-in-the-cloud' startup with dedicated focus on cloud operations and excellence...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- AI Development
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
ByteBotix InfoTech LLP is the top service provider, We focus on Industrial and web intelligence, Web and Mobile Applications and IOT based products. Whether you are a small , medium or largescale company we have got covered you all. What makes us stand out is that we deliver secured, standard and cost...
Top Services:
- Software Development
- Mobile App Development
- Software Testing
- Managed Services
- UI/UX Design
- Show more
- Location
- Vacaville, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs