Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Overdrive Digital Marketing is an award winning agency that specializes in web design, SEO, and Google Ads. Overdrive's offers free websites to clients that sign up for monthly SEO services...
Top Services:
- Web Design
- Digital Marketing
- SEO
- Social Media Marketing
- Managed Services
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- Location
- New Orleans, Louisiana
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Virtual IT provides fast, reliable managed IT services for small to mid-sized businesses. With a 10-minute average response time, we deliver proactive IT support, cybersecurity, cloud solutions, and Microsoft 365 management...
Top Services:
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Managed Services
- Show more
- Location
- Omaha, Nebraska
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
We help organisations close the gap between what AI could do for their business and what it is actually doing with the strategy, engineering, legacy modernisation, and enablement to make it work in production...
Top Services:
- Software Development
- Mobile App Development
- Web Development
- Managed Services
- eCommerce Development
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Ops Automators is a B2B automation and RevOps consultancy. We build custom workflow automations connecting your CRM, billing, project management, and communication tools Salesforce, HubSpot, Stripe, n8n, Jira, Slack so operations teams eliminate manual work and scale without adding headcount. Custom...
Top Services:
- Business Consulting
- CRM Consulting
- AI Development
- Managed Services
- Mobile App Development
- Show more
- Location
- Longwood, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
EngagePulse is a senior-led Marketo consulting and marketing-operations firm for enterprise B2B teams. We audit, architect, integrate, and optimize Adobe Marketo Engage — lead lifecycle, scoring, Marketo–Salesforce sync, migrations, and revenue reporting — led by consultants with hands-on experience...
Top Services:
- CRM Consulting
- Email Marketing
- Content Marketing
- Managed Services
- Digital Marketing
- Show more
- Location
- Suwanee, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Secure Traces protects healthcare and pharma organizations with managed cybersecurity services built around HIPAA compliance, while also developing AI applications for claims processing, optimization, and auditing. Based in Atlanta, GA, we help healthcare and B2B enterprises close security gaps and modernize...
Top Services:
- Cybersecurity
- IT Compliance Solution
- AI Development
- Managed Services
- IT Services
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Product and Software Development, IT Consulting Services and Managed IT...
Top Services:
- Mobile App Development
- Software Development
- IT Services
- Cybersecurity
- Managed Services
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
- Minimal Budget
- $1,000 - $10,000
With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $10,000 - $25,000
Managed IT and Cybersecurity Solutions for SMB. We handle your IT and risk headaches so you can focus on your business...
Top Services:
- Cybersecurity
- IT Services
- Big Data Analytics
- Cloud Consulting
- Managed Services
- Show more
- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
We believe in preventative and preemptive IT, rather than reactive IT. This saves our clients downtime, greatly-reduces cybersecurity incidents, avoids lost business and reduces headaches. Our aim is to provide the top IT support possible, and provide it fast...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Staff Augmentation
- Managed Services
- Show more
- Location
- Boca Raton, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Zivanta Analytics is an IT and big data analytics company that empowers businesses with data-driven insights and cutting-edge technology solutions. By leveraging advanced analytics and IT expertise, the company helps organizations optimize performance, enhance decision-making, and drive growth...
Top Services:
- Mobile App Development
- Web Development
- Big Data Analytics
- IT Services
- Managed Services
- Show more
- Location
- Eden Prairie, Minnesota
- Number of Employees
- Under 49
At Kopis we know that you want to be a confident, proactive leader...
Top Services:
- Software Development
- Blockchain
- Mobile App Development
- IT Services
- Managed Services
- Show more
- Location
- Greenville, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
We are an emerging IT and business consulting company providing services to industry leading clientele in North America, Europe and the Middle East. Our purpose is to enable our partners to build sustainable competitive advantage. We achieve this by enhancing organizational capabilities and optimizing...
Top Services:
- eCommerce Development
- Web Development
- Digital Marketing
- Software Development
- Managed Services
- Show more
- Location
- Sugar Land, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
Business Data Services helps business owners who are frustrated with technology problems by creating customized plans that make the business owner's team and business run more efficiently. Business Data Services has helped dozens of businesses since 2004. If you're a business owner and you have a feeling your...
Top Services:
- Web Design
- Cloud Consulting
- Cybersecurity
- IT Services
- Web Development
- Show more
- Location
- Overland Park, Kansas
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
We understand the struggles many small business owners face when it comes to dealing with their website. Sadly, by the time they find us, we learn they have wasted money, been neglected and eventually burned by others in our industry. That is why we are here! To take away all your website headaches...
Top Services:
- Web Design
- SEO
- PPC
- Digital Marketing
- WordPress Website Design
- Show more
- Location
- Titusville, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
AptaCloud is your strategic partner for innovative cloud solutions and digital transformation services tailored for the business-to-business market. Since its inception, AptaCloud has dedicated itself to helping enterprises navigate the complexities of modern technology landscapes, optimizing processes...
Top Services:
- AI Development
- Cloud Consulting
- Big Data Analytics
- ERP Consulting
- Managed Services
- Show more
- Location
- Richardson, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Healthcare Integrations helps healthcare organizations and vendors solve interoperability challenges. We connect data systems to unlock insights, improve patient care, and support healthier communities through smarter, seamless health IT solutions...
Top Services:
- IT Services
- CRM Consulting
- Staff Augmentation
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Kansas City, Missouri
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
AI-first digital engineering company combining AI, data, intelligent applications, and enterprise platforms...
Top Services:
- ERP Consulting
- CRM Consulting
- Big Data Analytics
- Staff Augmentation
- Managed Services
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Elite Virtual Employee (EVE Hire LLC) is a Global Remote Staffing Company Offering IT Staffing, Web & app development, digital marketing, payroll and vendor management services...
Top Services:
- HR Outsourcing
- Staff Augmentation
- IT Services
- Cybersecurity
- Managed Services
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Movemedical is a purpose-built field inventory management platform for medical device and MedTech manufacturers. It helps organizations gain real-time visibility and control over consignment inventory, loaner trays, surgical kits, and field stock. By connecting product usage to operational and financial...
Top Services:
- Digital Services
- IoT
- Software Testing
- Software Development
- Managed Services
- Show more
- Location
- San Diego, California
- Number of Employees
- 100 - 249
Facet Interactive is the go-to digital strategy agency. Our data-driven insight helps clients focus on higher-yield projects while we ensure strong returns through integrated marketing campaigns. We can step in as your product owner or CMO to provide direction when it comes to making informed product and...
Top Services:
- Web Development
- AI Development
- Software Development
- IT Services
- CRM Consulting
- Show more
- Location
- El Segundo, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $25,000 - $50,000
We are a dedicated team of experts in web design, development, and mobile applications, committed to transforming your ideas into scalable and user-friendly software...
Top Services:
- Mobile App Development
- Web Design
- Web Development
- Software Development
- IT Services
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
Xigent Solutions is a result-driven IT solutions and managed services provider that helps mid-market and enterprise organizations maximize the value of their technology investments. The company specializes in infrastructure solutions, cybersecurity services, observability platforms, cloud managed services...
Top Services:
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Staff Augmentation
- Show more
- Location
- Minnetonka, Minnesota
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
IT Consulting, Web Development, Software Development, E-commerce, Software Testing, and Back office outsourcing...
Top Services:
- Software Development
- Web Development
- Social Media Marketing
- IT Services
- Mobile App Development
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
The Leading Niche provides comprehensive professional services to federal, civilian, defense, and commercial clients in domestic and international markets. Our personnel deliver large business capabilities using a small business/high-touch approach. We provide an uncompromising commitment to “Customer...
Top Services:
- Software Development
- Digital Services
- Creative Services
- AI Development
- Big Data Analytics
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
WP ProDesign is a professional WordPress website design and development company. We build great-looking, feature-rich, and highly functional websites that set your business apart from the rest. We utilize the latest technologies, such as Artificial Intelligence, to enhance and unlock the full potential of...
Top Services:
- WordPress Website Design
- Web Development
- eCommerce Development
- SEO
- Digital Services
- Show more
- Location
- Loveland, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence...
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Heartwebdesign is a digital web design and online marketing agency specializing in high-performance, conversion-optimized websites. We help businesses strategically build their online presence, increase their visibility, and attract new customers through targeted efforts. Our approach combines modern design...
Top Services:
- Web Design
- SEO
- Web Development
- eCommerce Development
- PPC
- Show more
- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
ETG Digital is a results-driven Salesforce consulting company helping businesses streamline operations, improve customer engagement, and scale efficiently. We specialize in Salesforce implementation, customization, integration, and AI-powered solutions tailored to your business needs. Our expert team ensures...
Top Services:
- CRM Consulting
- Cloud Consulting
- IT Services
- DevOps Consulting
- Big Data Analytics
- Show more
- Location
- McKinney, Texas
- Number of Employees
- 500 - 999
Star Billing Solutions is a medical billing and revenue cycle management (RCM) company that helps healthcare providers improve financial performance through accurate, compliant, and efficient billing services. The company specializes in streamlining billing workflows, reducing claim denials, and accelerating...
Top Services:
- BPO
- Customer Support
- Transcription Services
- Phone Answering Services
- CRM Consulting
- Show more
- Location
- Phoenix, Arizona
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration...
Top Services:
- AI Development
- DevOps Consulting
- IT Services
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- San Francisco, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
Comptivia Technologies is a global IT Services and Consulting company headquarters in New Jersey USA. We work with leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization...
Top Services:
- Web Design
- AI Development
- Software Testing
- Software Development
- Big Data Analytics
- Show more
- Location
- Montville, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Visionet is a leading IT services firm delivering digital experiences, enterprise modernization, Data & AI applications, and managed IT services. We leverage digital, data, and cloud technologies to meet clients needs efficiently. Serving diverse sectors, we simplify complexities and foster innovation. With a...
Top Services:
- IT Services
- AI Development
- Big Data Analytics
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Cranbury, New Jersey
- Number of Employees
- 1000 & Up
Artic Consulting is a global technology consulting firm specializing in Microsoft-based solutions that help organizations innovate, optimize operations, and achieve sustainable growth. By combining deep technical expertise with industry insight, the company delivers data-driven, secure, and scalable solutions...
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Software Testing
- IT Compliance Solution
- Show more
- Location
- Sammamish, Washington
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
Experts in full-cycle US medical claims management from charge capture, eligibility checks, and prior approvals to denial handling, payment posting, and AR recovery. Compliant with HIPAA, ICD-10, CPT, HCPCS. Support all payers: commercial, Medicare, Medicaid, TriCare, VA, Workers Comp...
Top Services:
- BPO
- Business Consulting
- CRO
- ERP Consulting
- ECM Consulting
- Show more
- Location
- Albany, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
The Peña Company is an Orlando Based Business Transformation and marketing agency helping small businesses caled with enterprise grade infrastructure. True to our ethos as builders, not just consultants, we don't hand off advice we actively design, implement, and automate customized Sales, Marketing, and...
Top Services:
- CRM Consulting
- Business Consulting
- Digital Marketing
- Email Marketing
- Digital Strategy
- Show more
- Location
- Winter Garden, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
CogniAI helps commercial organizations and Government modernize operations through Agentic AI, intelligent automation, data engineering, geospatial intelligence, and enterprise AI platforms. Our expertise spans AI workflow orchestration, digital twins, data modernization, and secure AI solutions that improve...
Top Services:
- AI Development
- Big Data Analytics
- IT Services
- CRM Consulting
- ERP Consulting
- Show more
- Location
- Leesburg, Virginia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $10,000 - $25,000
Softico is an AI consulting, integration, and custom development company that helps businesses identify operational problems and turn them into practical, working AI-enabled solutions. Rather than selling a particular AI product, Softico focuses on improving business processes, connecting existing software...
Top Services:
- AI Development
- Digital Strategy
- Web Development
- Software Development
- Staff Augmentation
- Show more
- Location
- Boca Raton, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
REREM Data Security specializes in all the in-depth cybersecurity measures required to keep you and your business safe from security threats. We ensure that your essential data, financial information, identity, and network applications are safe from unwanted eyes...
Top Services:
- Cybersecurity
- Digital Services
- AI Development
- Software Development
- IT Compliance Solution
- Show more
- Location
- McKinney, Texas
- Number of Employees
- Under 49
Fortunesoft IT Innovations helps businesses build secure, scalable, and intelligent digital AI solutions across Fintech, Healthcare, Life Sciences, and e-Governance...
Top Services:
- Software Development
- Product Design
- AI Development
- Mobile App Development
- Staff Augmentation
- Show more
- Location
- Gallatin, Tennessee
- Number of Employees
- 50 - 99
- Minimal Budget
- $10,000 - $25,000
Divogue is an AI engineer staff augmentation company that places pre-vetted, AI-fluent engineers from LATAM and APAC with US tech teams in under 14 days. Every engineer is screened for fluency in modern AI tools like Cursor, Claude, and Copilot, works in full overlap with US business hours, and costs roughly...
Top Services:
- Staff Augmentation
- AI Development
- Mobile App Development
- Software Development
- Web Development
- Show more
- Location
- Wyoming, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Appagentix is a mobile app and AI product development company that helps startups, growing businesses, and large enterprises replace manual processes with software that scales. With offices and delivery teams across the USA, UAE, Saudi Arabia, Australia, Malaysia, Canada, and other regions...
Top Services:
- eCommerce Development
- Web Development
- AI Development
- Mobile App Development
- Software Development
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Sikich is a global company specializing in technology-enabled professional services. Now with more than 1,900 employees, it draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States...
Top Services:
- Accounting
- Cybersecurity
- ERP Consulting
- ECM Consulting
- Big Data Analytics
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
At BP3, we transform your complex challenges into streamlined success stories through AI and Automation...
Top Services:
- Business Consulting
- UI/UX Design
- AI Development
- IoT
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
SoftSages Technology is a global IT solutions company delivering technology services that help businesses modernize, automate, and grow. Its expertise spans custom software, AI/ML, cybersecurity, cloud, managed IT, mobile applications, digital marketing, and IT staffing. With industry-focused solutions and...
Top Services:
- Web Development
- Web Design
- Digital Marketing
- Email Marketing
- IT Services
- Show more
- Location
- Malvern, Pennsylvania
- Number of Employees
- 250 - 499
We work with companies and their partners to advice on brand-business growth. Through a combination of market research and marketing strategy, our teams build sustainable growth maps, that travel into campaigns and activities across the board...
Top Services:
- Branding
- Graphic Design
- Digital Marketing
- Web Development
- SEO
- Show more
- Location
- San Francisco, California
- Number of Employees
- 50 - 99
GoBro Web Services is a California-based web design and digital solutions agency that helps businesses strengthen their online presence through professional website design, web and app development, branding, SEO, digital marketing, and technical support services. The agency focuses on delivering modern...
Top Services:
- Digital Services
- Graphic Design
- Web Design
- Digital Marketing
- Email Marketing
- Show more
- Location
- Lake Elsinore, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs