Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
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Top Services:
- Managed Services
- BPO
- Location
- Fairfield, New Jersey
- Number of Employees
- 500 - 999
TALRACE is a software development company that excels at providing tailored IT and outsourcing solutions. Headquartered in the United States with development hubs in Poland and Lithuania, TALRACE introduces a cross-functional global delivery strategy designed to minimize development costs and accelerate...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Software Development
- IoT
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
STF Consulting is a managed service provider for small and mid-sized businesses in New Jersey. Our services include managed IT support, cybersecurity, cloud and Microsoft 365 management, backup and disaster recovery, and strategic IT consulting. We focus on clear standards, and predictable operations that...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Fair Haven, New Jersey
- Number of Employees
- Under 49
At Supercharge, we partner with our clients to turn disruption into opportunity by creating transformative digital solutions. With over 200 digital experts across New York, London, Amsterdam, Helsinki, Vienna, and Budapest, we develop digital strategies, design delightful interfaces, and build robust software...
Top Services:
- Software Development
- AI Development
- Digital Services
- Product Design
- Mobile App Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 6 Projects Listed
Jade Global is an IT consulting, integration and managed services firm that helps enterprises modernize, adopt AI and scale. Founded in 2003 and headquartered in San Jose, California. Jade Global has 2,000+ professionals across 11 offices and has served 500+ clients in North America, Europe & APAC...
Top Services:
- CRM Consulting
- ERP Consulting
- ECM Consulting
- Managed Services
- IT Services
- Show more
- Location
- San Jose, California
- Number of Employees
- 1000 & Up
- Portfolios Count
- 3 Projects Listed
UniVoIP is a pioneering leader in Microsoft Teams Voice and UCaaS (Unified Communications as a Service) solutions for organizations nationwide. Our Mission is to simplify business communications by providing best in class communication services with comprehensive support...
Top Services:
- IT Services
- Managed Services
- Location
- El Segundo, California
- Number of Employees
- 100 - 249
GSS Infotech offers industry-leading Application Services, Managed Services, Digital Transformation & professional services that help business entities transform...
Top Services:
- Cloud Consulting
- Mobile App Development
- Managed Services
- Location
- New Brunswick, New Jersey
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Compuwork helps regulated businesses in finance, legal, and healthcare stay compliant, secure, and confident with managed IT and cybersecurity built to meet NYDFS, SEC, and HIPAA standards and backed by lasting partnership...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
IronEdge is the premier IT solutions provider for Texas-based businesses. We provide SERVICE CENTRIC STRATEGY AND SUPPORT to eliminate the frustration companies face with technology...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $10,000 - $25,000
Key Business Solutions, Inc. is a Certified Small Business Corporation and has an E-verified capability that was founded in 1999...
Top Services:
- Managed Services
- IT Services
- Software Development
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Electric, an IT solutions company, is redefining how organizations handle IT by exceeding the level of service that businesses have come to expect from all other aspects of their business and the technology that supports it...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
E2E Managed Services is a Technology and Telecommunications Services Company founded in 2009 on two fundamental principles; hire a professional, customer focused team and provide phenomenal service and support...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Location
- Indianapolis, Indiana
- Number of Employees
- 50 - 99
Technology and Security that is transparent to your business...
Top Services:
- Managed Services
- HR Outsourcing
- IT Services
- Location
- Flint, Michigan
- Number of Employees
- Under 49
NEKLO is an international custom software development partner. Since 2008, weve specialized in building and scaling digital products for high-stakes industries, including Healthcare, Fintech, Energy, and Construction...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Product Design
- Software Testing
- Show more
- Location
- Burlingame, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
IT teams and business leaders are often at odds. This is in large part because technologists focus on technology rather than the underlying business issue. This company was founded to bridge that gap and to allow business owners the ability to fully leverage their tech stack. We offer near shore resources...
Top Services:
- Managed Services
- IT Services
- DevOps Consulting
- Staff Augmentation
- AI Development
- Show more
- Location
- Bellingham, Washington
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $50,000 & Up
HelpSquad IT specializes in comprehensive IT services and managed IT support, ensuring businesses operate efficiently and securely. With proactive monitoring, cybersecurity solutions, and tailored IT strategies, HelpSquad IT empowers organizations to stay ahead in a rapidly evolving digital landscape...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
LeeShanok Network Solutions is your partner in Business IT! Our security-first approach means we keep you protected AND connected. Whether you have 50 employees or 500, LeeShanok can enable your business through technology. See how we partner with your IT Team to deliver the best Managed Services for Arizona...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $10,000 - $25,000
Enegren Technology is a long-standing, family-owned enterprise boasting more than three decades of experience in delivering expert and pragmatic technological solutions to the vibrant Wichita business community. Our core values revolve around nurturing client relationships, upholding the principles of...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Wichita, Kansas
- Number of Employees
- Under 49
We're passionate about two things - technology, and seeing Denver-Area businesses succeed. Our computer and network teams are experienced and certified, and our solutions are built for security. Call or email today to schedule a free consultation with one of our top experts...
Top Services:
- IT Services
- Managed Services
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
TPLEX is a software outsourcing company. We provide companies with top tech talent and product development expertise...
Top Services:
- AI Development
- Software Development
- Staff Augmentation
- Managed Services
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Is Technology Frustrating, or Even Distracting You?We've been taming that beast for 20 years with the right mix of people, process, and tools, technology can be a huge game changer...
Top Services:
- Managed Services
- IT Services
- Big Data Analytics
- Software Development
- AI Development
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Corsica Technologies is constantly regarded as one of the best managed IT and cybersecurity providers. Additionally, Corsica Technologies assists businesses in using technology as a means of gaining a competitive edge in their company operations. Your IT strategy will be more cohesive as a result of our...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- AI Development
- Show more
- Location
- Fort Wayne, Indiana
- Number of Employees
- 100 - 249
Asheville Computer Company is a managed IT services provider in Arden, NC, serving small businesses across Western North Carolina. Services cover managed IT and helpdesk, cybersecurity, backup and disaster recovery, networking and Microsoft 365, with particular depth in dental and medical practices...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Arden, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
Run Networks has strong Nebraska roots. The leadership and team know the value of a seamless experience specifically tailored to a client’s needs. Run Networks focuses on Supporting the users, managing the network, and protecting the data. That is the Run Networks way...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- IT Services
- Show more
- Location
- Omaha, Nebraska
- Number of Employees
- Under 49
- Average Hourly Rate
- $180/hr
- Minimal Budget
- $1,000 - $10,000
Clare Computer Solutions (CCS) is a San Ramon based managed IT services and cybersecurity provider supporting businesses across the San Francisco Bay Area. With decades of experience, CCS helps organizations modernize, secure, and optimize their technology environments for long-term growth...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- San Ramon, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Zamak Technologies provides managed IT services, cybersecurity, backup and disaster recovery, and compliance for businesses, with offices in Miami, Florida and Rio de Janeiro, Brazil, serving clients across the Americas in English, Portuguese and Spanish. The team monitors, protects and recovers company...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
TransGenie is an end-to-end supply chain traceability platform that helps businesses track products, ingredients, batches, lots, suppliers, and shipments from source to consumer...
Top Services:
- Software Development
- IT Compliance Solution
- ERP Consulting
- Managed Services
- Logistics
- Show more
- Location
- Delaware City, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
- Minimal Budget
- Under $1,000
Our specialty is software development, databases, web, and information security. Our passion is creating solutions that drive success for our clients...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Web Design
- Web Development
- Show more
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
LK Tech is a Cincinnati-based managed IT and cybersecurity provider helping small and midsized businesses simplify technology, reduce risk, and keep their teams productive. Since 1999, we have provided proactive IT support, cybersecurity, cloud services, and strategic technology guidance with one goal: make...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Norwood, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
The Provato Group is an IT services and technology solutions company in Brecksville, Ohio. We strategize, propose and provide IT solutions to companies locally and nationwide, and our goal is to ensure your specific IT needs meet your standards and requirements...
Top Services:
- Mobile App Development
- IT Services
- Software Development
- eCommerce Development
- Cloud Consulting
- Show more
- Location
- Independence, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Domio Labs delivers production-ready SaaS and AI-powered applications at the speed AI-accelerated engineering allows fixed scope, fixed price, senior engineers throughout. No junior staffing, no scope creep, no vendor lock-in. Built for operators who need software that works on the first delivery, not the...
Top Services:
- Software Development
- Mobile App Development
- eCommerce Development
- Web Development
- Managed Services
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Layer Logix, based in The Woodlands, Texas, delivers IT solutions across Houston and Texas, specializing in Managed IT, Cybersecurity, Network Cabling, Computer Repair, and Email Migration. Our Managed IT Services offer proactive, tailored support for efficient operations. Cybersecurity solutions, including...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Web Development
- Show more
- Location
- The Woodlands, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
VirPhone provides cloud-based business phone systems, VoIP, and UCaaS solutions designed to help companies communicate more efficiently with scalable features, advanced call handling, device flexibility, and dependable support...
Top Services:
- Managed Services
- Cloud Consulting
- Digital Services
- IoT
- IT Services
- Show more
- Location
- Florence, Kentucky
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Calance is a global IT services company delivering managed IT, Microsoft solutions, cloud services, cybersecurity, software development, and IT staffing solutions. We help organizations improve operations, modernize technology environments, and build scalable solutions through experienced teams and...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- Software Development
- Show more
- Location
- Glendale, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
ECS Technology Solutions was founded in 2004 with the mission to empower people to spend time on what matters. We do that through offering comprehensive managed IT services. Our intent is to understand your organizations mission and goals so we can help you achieve them by offering IT recommendations and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Omaha, Nebraska
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
Empowering Growth with Scalable Teams and Tailored Solutions for Startups and SMEs...
Top Services:
- IT Services
- CRM Consulting
- Managed Services
- Cloud Consulting
- Show more
- Location
- Aurora, Colorado
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
SBTS provides a multitude of IT solutions for small and medium sized businesses (SMBs) to increase the security of their businesses and leverage technology to assist in business growth...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- Show more
- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $105/hr
- Minimal Budget
- Under $1,000
Managed IT and cybersecurity for privately owned businesses across Central Pennsylvania and nationwide. Headquartered in Mechanicsburg, PA. Founder-run since 2006...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Mechanicsburg, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Simply IT is a veteran-owned managed IT services and cybersecurity provider in Ocala, Florida, serving small and mid-sized businesses across North Central Florida. We're the one partner for all your technology managed IT and help desk, cybersecurity, Microsoft 365, cloud, VoIP phones, and AI for business. We...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Ocala, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
For 20 years, we have been partnering with clients across the country to provide enterprise IT consulting, recruiting, and professional and managed service projects. At Odyssey Information Services, we don’t believe in a one-solution-fits-all approach. We know every business is unique...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
Visionary IT is a managed services provider and cloud services company focused on helping growing companies with solutions to technology challenges. Migrating to the cloud, protecting data and ensuring security compliance to name a few...
Top Services:
- IT Services
- Managed Services
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
Carrier Signal provides tailored IT consulting and cloud-focused solutions that align technology investments with business objectives. Specializing in technical engineering and operations, the company offers services such as system design, cloud migration, and 24/7 support. Carrier Signal empowers businesses...
Top Services:
- IT Services
- Managed Services
- Location
- Denver, Colorado
- Number of Employees
- Under 49
In business since 1985, Countertrade Products, Inc. supports and fulfills organizational IT needs. Their capabilities range from computer hardware and servers to more complex network integration requirements such as the latest virtual network technologies...
Top Services:
- IT Services
- Managed Services
- Location
- Arvada, Colorado
- Number of Employees
- 50 - 99
Building Community Engagement for four decades. A trusted name for managed ERP applications, cloud hosting, and media...
Top Services:
- IT Services
- Managed Services
- Location
- Parsippany-Troy Hills, New Jersey
- Number of Employees
- 250 - 499
AcaciaIT focuses on businesses that need the technological advantages of a full service IT company. From minor problems to full infrastructure installations...
Top Services:
- IT Services
- Managed Services
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
Bringing Your Tech to Life is a local Information Technology Company that values honesty and integrity and is dedicated to helping the community with their technology issues. Located in the beautiful countryside of King, NC we provide service to Stokes, Forsyth, and Surry Counties. A full-service computer...
Top Services:
- IT Services
- Managed Services
- Location
- King, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
WhitelabelITSolutions is an industry authority in the United States for hosting and data center solutions. Offering everything from low-end dedicated servers to enterprise-level multi-suite colocation solutions. Our team of highly-skilled experts excels at designing and implementing the ideal solution for...
Top Services:
- IT Services
- Managed Services
- Location
- Hackensack, New Jersey
- Number of Employees
- Under 49
Managed Service Providers by City
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Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs