Nick Resto Review from Google

5.0★

Nick Resto's Review Sourced from Google

We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

Fred Paskell Review from Google

5.0★

Fred Paskell's Review Sourced from Google

Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

Stasia Creek 406 East Realty Review from Google

5.0★

Stasia Creek 406 East Realty's Review Sourced from Google

Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

David B Review from Google

5.0★

David B's Review Sourced from Google

Ruby's reception services have been a great benefit to our business. We can rest assured knowing our customers can always reach a live human, no matter how busy we get. Thanks, Ruby, for being a valued part of our growing business!

Whitney Gibson Review from Google

3.0★

Whitney Gibson's Review Sourced from Google

Super cute decor & cheerful employees/co-workers in secure & safe environment. Very busy inbound answering service for mostly law firms & medical/dental practices & small businesses across the country. Modern thinking & policies, diversity of all types warmly welcomed. Lots of work-place activities & hobby groups & even a dedicated studio w/several weekly exercise classes & approved "nap" room w/couch, blanket, pillows & ear plugs. Extremely particular about the wording of the msgs taken, its probable you may have to unlearn a few things picked up in call centers to be aligned with policies here. Pay is the typical low wage but full benefits offered. Huge full kitchen with lots of treats given out often. Located in same directly next door to a Safeway supermarket.

Dean Hanson Review from Google

5.0★

Dean Hanson's Review Sourced from Google

A fantastic company with a fantastic culture. Some have said, "It's like working for Facebook, but much better!!" If your small business is in need of a receptionist to route their calls and messages, this brilliant and friendly small company in Portland is the place to go!

Jeff Short Review from Google

2.0★

Jeff Short's Review Sourced from Google

Very inconsistent on the quality of calls answered and the quality seems to be decreasing. We lost quite a few potential customers in the last week due to "robotic" and emotionless agents who sound like they have no interest in doing their job. When you call in to discuss your business relationship, you find out your relationship manager is whomever answers the phone. Be prepared to discuss everything you expected and implemented when you were sold the plan all over again.

Jeff Tate Review from Google

1.0★

Jeff Tate's Review Sourced from Google

I would not recommend them unless you like paying for extra services over what it stated in your agreement. I found out they have deviated from my approved template for a long time. They did not have a good reason for why. I am paying $2 a minute for a call agent to ask additional questions over what I have approved. I think we all know why the additional question are being asked. I asked for a credit on my bills since I paid for the additional minutes and surprise!!!, I never heard back from them.

AJ Review from Google

5.0★

AJ's Review Sourced from Google

Thank Shanna & Andrea for providing us exceptional service. We appreciate all that you do for our team !AJ

Nataly Laforest Review from Google

5.0★

Nataly Laforest's Review Sourced from Google

Thank you, the entire process was so easy. Kathleen is just the sweetest, she took the time to walk us through everything and made it as simple as possible. GREAT SERVICE. Thank you

Erica Krider Review from Google

5.0★

Erica Krider's Review Sourced from Google

Jessica was very knowledgeable and helped me to make an informed decision about partnering with WellReceived for my business.

anney snyder Review from Google

5.0★

anney snyder's Review Sourced from Google

Great service and everything was clearly explained to me! I haven't yet "used" the service, but the setup was great!

Marci Raider Review from Google

5.0★

Marci Raider's Review Sourced from Google

The set up was easy and thorough and the follow-up was extremely helpful. My account manager, Akanksha, made the transition so easy and pleasant.

Josselyn Ivonne Marroquin B. Review from Google

5.0★

Josselyn Ivonne Marroquin B.'s Review Sourced from Google

Latasha was very kind and assertive in her support to address my issue and find a solution to get more accurate interactions with our callers.

Jeremy Maher Review from Google

2.0★

Jeremy Maher's Review Sourced from Google

It is very difficult to work with their integration team. They need people that are smarter. We have been using them for years, and every time we need to make an adjustment to the script integration, it turns into a nightmare. Something I can do in less than 30 minutes turns into 4-12 days of them making mistakes and misunderstanding things. There regular team that makes small adjustment not involving the integration are great. If you need integrations into your CRM it is probably best to find another company.

Yaacov Review from Google

1.0★

Yaacov's Review Sourced from Google

Gave them a try for a few months. Was not happy with the results. On top of that they are not easy to work with and have dishonest business practices...