Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Agile, High Performance Voice Contact Services since 1990
The Telemarketing Company is one of the UK's largest inbound and outbound telemarketing agencies...
Top Services:
Market Research
Customer Support
Call Centers
Phone Answering Services
Digital Marketing
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Location
Brighton, United Kingdom
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
The Telemarketing Company Services
Market Research
Customer Support
Call Centers
Phone Answering Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
One Family
Xero
Kwik Fit
American Express
Allianz
Enterprise
Equifax
Zehnder
Bytes
Close Brothers
Data sourced from the agency's DesignRush profile
The Telemarketing Company Reviews & Testimonials
Undisclosed Head of Marketing Operations at Equifax
5.0★
Marketing Review from Undisclosed
In 2022 Equifax continued its transformation of the marketing operations function by working with TTMC and a digital partner to embed new lead processes and improve the quality of leads. The team at TTMC have brought much needed structure, data and insight into our lead process which has delivered transparency across the business and helps us build a case for further investment.
Undisclosed CEO at Buyerdock
5.0★
Call Centers Review from Undisclosed
I was impressed with attention to detail from the TTMC team and as a result they delivered an excellent result. I was keen at the start of the campaign to meet all those engaged with making the outbound calls and pleasantly surprised by the length of time they had been working for TTMC, most well over 10 years. This was important to us, as these team members were Buyerdock’s shop window.
Anonymous Director at JazzyMedia Ltd
5.0★
Recruiting Review from Anonymous
This is the second time I've used TTMC and once again we are impressed with their professional handling of our school recruitment project. On both occasions they successfully achieved our recruitment goals within a very tight timescale. I would absolutely work with them again and have no hesitation in recommending them for similar projects.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TWC IT Solutions is a premier system integrator, delivering world-class IT & Communication services. With a 90 NPS score, over 3,000 clients, and key partnerships with Microsoft, Cisco, and Samsung, our global reach extends from our UK base to the US and Asia...
Top Services:
IT Services
Managed Services
Cybersecurity
Cloud Consulting
Call Centers
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Location
London, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
TWC IT Solutions Services
IT Services
Managed Services
Cybersecurity
Cloud Consulting
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hasbro
Octopus Investments
OneGlobal
Lancaster Investment Management
Caspian One
Peel Hunt
Data sourced from the agency's DesignRush profile
TWC IT Solutions Reviews & Testimonials
Panos Ladas Managing Director at ON.marketing
5.0★
IT Services Review from Panos Ladas
[E]xcellent delivery, thanks. (Verified via email)
Apostolis Lianos eCommerce Manager at Tetragono Bookstores
5.0★
IT Services Review from Apostolis Lianos
TWC IT Solutions provided IT consulting and SI for a bookstore chain. Due to the agency's efforts, Tetragono's internet became more stable and cybersecurity issues were non-existent. The new cloud contact centre helped the bookstore's support agents reduce average resolution time by 34% per ticket. Throughout the partnership, TWC was attentive and met deliverables efficiently. Its exceptional problem-solving skills stood out, and Tetragono highly recommends the agency. (Verified by email)
Marwan Galal Review from Google
5.0★
Marwan Galal's Review Sourced from Google
Knowledgeable, friendly and professional team. I definitely recommend for any managed IT, connectivity and disaster recovery requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...
Top Services:
AI Development
UI/UX Design
eCommerce Development
Web Development
SEO
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Location
Derby, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$120/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
WebCraftio Services
AI Development
UI/UX Design
eCommerce Development
Web Development
SEO
Phone Answering Services
Software Development
Accounting
Mobile App Development
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vape Plus
Ladaak
Transfo line
AV Cars
Mirpur jewellers
Data sourced from the agency's DesignRush profile
WebCraftio Reviews & Testimonials
Hassan Safdar CEO at TruckersCall
5.0★
SaaS Development Review from Hassan Safdar
Built our entire product from zero and delivered beyond expectationsWe hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front.What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly.Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers.What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out.If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Burniston Media was founded by Ethan Burniston when he was just 13 years old, now growing to become a successful marketing agency with over 8 team members who their primary goal is to grow and scale companies advertising. Specifically they work in the paid social media sector, accumulating multiple results on...
Top Services:
Media Buying
PPC
CRO
Social Media Marketing
Advertising
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Location
Andover, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Burniston Media Services
Media Buying
PPC
CRO
Social Media Marketing
Advertising
Video Marketing
Content Marketing
SEO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Chriss Kid
Ready Set Gutters
MJ's Hypnotherapy
BELLPERFORMANCE
CN Plastering Services
Becks and Clates
Protex Cleaning
Saffron OL
Meta Matt
Red Turtle Roofing
Data sourced from the agency's DesignRush profile
Burniston Media Reviews & Testimonials
Kimmy Malabanan Review from Google
5.0★
Kimmy Malabanan's Review Sourced from Google
Had a pleasure to work with Ethan for a couple months. Having to live in Canada with different time zones, he’s been very good with getting back to me with my inquiries/questions alongside my business partner. I appreciate all the help, Ethan!
Daniel Wilds Review from Google
5.0★
Daniel Wilds's Review Sourced from Google
Burniston Marketing Partners are a pleasure to combine with. I've crossed paths with Ethan on multiple occasions over the last 2 years since meeting him. His urgency and attention to detail is inspiring. And to anyone on the verge of taking action with them I'd say to take the time to speak to them, and let the qualities I have listed above shine through.
Xavier Muvuti Review from Google
5.0★
Xavier Muvuti's Review Sourced from Google
Working with Ethan from Burniston Marketing Partners has been a great experience. He's reliable, thinks fast, and is always proactive about next steps without needing to be pushed. Would definitely recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Odondo's distributed, on-demand model gives clients access to experienced, high-quality agents that deliver better customer service at a lower cost...
Top Services:
Phone Answering Services
Call Centers
Location
London, United Kingdom
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Odondo Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Cotswold Company
HomeServe
Buzzbike
LIVE Now
ID-Pal
Data sourced from the agency's DesignRush profile
Odondo Reviews & Testimonials
Andrea Chukwu-Ahern Review from Google
5.0★
Andrea Chukwu-Ahern's Review Sourced from Google
I love working with Odondo - flexible hours, great support team and amazing management. The communication space during each campaign is very helpful and boosts morale for an independent work space.
Michael Glenn Review from Google
5.0★
Michael Glenn's Review Sourced from Google
I started working with Odondo late last year, and can only say positive things about the company. They allow flexibility with hours, and go that extra mile to find campaigns which suit your needs and experience. Anthony and Nathalie have always been extremely helpful during and in between campaigns, and have been great in reaching out with opportunities which they believe would suit best. The other team leaders during campaigns are also super friendly and helpful. Great training and support is always provided, and there is always someone on hand to assist with campaigns and general other queries. 5 stars!
zain zakir Review from Google
5.0★
zain zakir's Review Sourced from Google
Odondo is a amazing company to work with I started my career with Odondo in Dec’21 and you won’t the flexibility hours everyday new learning and specially the two managers I have been working with are absolutely gems they are my mentors and my role models they have been supporting me each and every-time when need them.Amazing place to work 200% recommended for the people who want to work with full dedication.
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Oneresource Virtual Assistants, based in Oxfordshire since 2009, supports small businesses, professionals, and entrepreneurs by handling time-consuming tasks. Its dedicated team works as an extension of the client's business, providing reliable and efficient virtual assistance. The agency handles repetitive...
Top Services:
Phone Answering Services
Email Marketing
Location
Banbury, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$1,000 - $10,000
Oneresource Virtual Assistants Services
Phone Answering Services
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
Top Services:
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Show more
Location
Staines-upon-Thames, United Kingdom
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Big Outsource Services
BPO
Call Centers
Customer Support
Phone Answering Services
Accounting
Web Development
Graphic Design
HR Outsourcing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
OpnRoad
D121
Instant Consult
Data sourced from the agency's DesignRush profile
Big Outsource Reviews & Testimonials
Admire Marketing Review from Google
1.0★
Admire Marketing's Review Sourced from Google
Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.
Wilcon Ando Review from Google
5.0★
Wilcon Ando's Review Sourced from Google
I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.
Rasida Asgar Review from Google
5.0★
Rasida Asgar's Review Sourced from Google
One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
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Location
London, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$9/hr
Minimal Budget
$1,000 - $10,000
Elite Sense Llp Services
Business Consulting
BPO
Call Centers
Logistics
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Get cost efficiently, improve your business processes and let your firm growth.
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Top Services:
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
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Location
Nuneaton, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Let's.Pro Services
Logo Design
Product Design
BPO
Call Centers
HR Outsourcing
Phone Answering Services
eCommerce Development
eCommerce
Direct Marketing
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Show more
Location
Birmingham, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Dispatching Answering Service Services
Phone Answering Services
Call Centers
Customer Support
Digital Marketing
SEO
Web Design
Web Development
PPC
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Top Services:
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
VirtusaPolaris Services
Call Centers
Customer Support
Cloud Consulting
UI/UX Design
Web Design
IT Services
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
4.8
4.8