Best Chicago Translation Agency Rankings

2 Companies - Rankings updated: March 31, 2026

Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.

United States × Illinois × Chicago ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • Translation Services
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

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    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

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    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
  • Empowering Global Businesses With Premier Language Solutions

    TransPerfect, founded in 1992, is the world's largest provider of language services and related technologies. With headquarters in New York and offices in 104 cities worldwide, TransPerfect offers a wide range of services including translation, localization, multicultural marketing, legal support, e-learning  [... view TransPerfect profile ]
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up

    TransPerfect Services

    • Translation Services
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TransPerfect Reviews & Testimonials

    • Marta Barron
      Marta Barron Review from Google
      1.0

      Marta Barron's Review Sourced from Google

      I am an employee who cannot log into my account. The operator refused to help me, said I need to contact my manager(I don't know who that is) or respond to the email I got. I responded 3 days ago and no response. There is no name on that email and the number I tried calling gets disconnected. The operator said "I don't know what else to tell me, good luck" AND LITERALLY HUNG UP ON ME!!!!!! THAT IS NO WAY TO TREAT AN EMPLOYEE OR CUSTOMER

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    • Muhammad Hasnain Ali
      Muhammad Hasnain Ali Review from Google
      1.0

      Muhammad Hasnain Ali's Review Sourced from Google

      They offered me online work. I have done it perfectly and they loved my work. When I asked for my payment they blocked my account. Two names about whom I know are Gideon Williams and Nelson bright. They are all scammers. Don't ever trust on this company.

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    • pedicab films
      pedicab films Review from Google
      1.0

      pedicab films's Review Sourced from Google

      They placed an Ad on Craigslist recruiting people to do voice data collection for one of their products that uses siri. They Advertised they will pay $60. Every time you ask them about the money, They start trying to use a secret they think they know about you to avoid paying. They sent me about 8 forms to fill out for the $60 including the I-9 form and a w-2 form for $60. I was scheduled to be there at 9am for the study and was on time. They said 12 to 15 business days for $60. I filled papers and sent them. As I was approaching the building something was like this company be killing people and their a front for a government agency. I ignored it cause I needed the $60. I sent the paper work Oct 29th and received an email on Nov 15 saying I need to resubmit the papers. I am suppose to be receiving the money by Nov 19. IM I suppose to wait another 12-15 business days? This company is preying on people who are low on cash and participate to get cash. These people got my ss#, is picture, and voice recording that They alter and use for something else. I want my $60. UPDATE: I did receive a gift card but to AMAZON. When I signed up they stated they pay cash either through direct deposit, cash app, or visa master gift card/ nothing about any amazon. I wanted cash, like they said they would pay.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • ABC
    • Adidas
    • Adobe
    • Apple
    • USDA
    • Amadeus
    • American Airline
    • BlackRock
    • Bayer
    • Coca Cola
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Natasa Glikman is an experienced editor and content writer with over 10 years of experience in writing, editing, and translating articles across various topics, with a strong focus on marketing and advertising. At DesignRush, Natasa currently works as an editor, where she refines and enhances B2B content to ensure accuracy, clarity, and consistency across agency profiles and industry reports.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.