Below are the top call centers in Florida ranked based on projects, rates, expertise, reviews, size, etc. Use the filters to customize your search and find the right partner that can successfully meet your business needs.
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
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Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
With a 98% client retention rate, Uassist.ME provides nearshore bilingual BPO contact center programs and virtual assistant services to US and Canadian businesses. BPO programs cover customer service, technical support, sales, healthcare, legal process, and financial services...
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Translation Services Review from Benjamin Conboy
Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)
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Virtual Assistant Review from Beth Dorian
According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)
Virtual Assistant Review from Lydia Martinez
According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)
Call center agency Answering Service Care empowers your customer operations with 24/7 live chat, expert lead intake, appointment scheduling, and HIPAA-compliant secure messaging. We ensure every customer interaction is seamless, professional, and reliable, so you never miss a lead or opportunity...
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Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Carolina Silva's Review Sourced from Google
Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!
MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
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Customer Support Review from Kevin Swindlehurst
If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
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Johnson Legal PLLC's Review Sourced from Google
As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.
Demetri Karoutsos's Review Sourced from Google
Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster
Scott Lady's Review Sourced from Google
Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.
Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in...
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Since 2006, Adelina BPO has offered the best contact center solutions. Our goal is to provide our customers the greatest possible experience...
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CloudBridges delivers advanced VoIP and ViciDial solutions for call centers and BPOs worldwide enabling businesses to run legit USA & UK campaigns with unmatched reliability, automation, and support...
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RemoteCoWorker.com is an experienced team of experts that have established roots while working with Filipino VA’s...
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Absent Answer is an American telephone answering service and call center outsourcing company serving customers throughout the United States...
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Edward Flynn's Review Sourced from Google
Obnoxious unsolicited calls! Continue to get calls even though I'm on the do not call list.
Acacia Ferrell's Review Sourced from Google
Great customer service, professional and kind! If you’re looking for a custom answering service for your business, this is the perfect company!
Stephanie Ging's Review Sourced from Google
Thank you so much to everyone at Absent Answer! Your employees have provided us with excellent service for over 4 years now. You have exceeded all expectations. Again, thank you so much!
Revenue Boost helps B2B founders replace word-of-mouth with predictable pipeline. We design outbound systems that combine cold email, LinkedIn outreach, and cold calling into one connected engine, then run them. Across 600+ campaigns and 50+ niches, our clients double or triple monthly revenue inside four to...
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Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...
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Alex Lavarsse's Review Sourced from Google
super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
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Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...
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alec czartoryski's Review Sourced from Google
I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.
Mark Joseph's Review Sourced from Google
This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.
iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...
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Rose Devar (Rose)'s Review Sourced from Google
I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?
Gamer show/ more's Review Sourced from Google
By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.
Albert Einstein's Review Sourced from Google
The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.
The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...
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