Paul Deutchman Review from Google

1.0★

Paul Deutchman's Review Sourced from Google

The wait time to receive your compensation is ridiculously frustrating. It's been well over a month and my payment is still processing. I also conduct research with human participants and can say with confidence that this is such an embarrassingly amateur company. There is absolutely no reason why they can't compensate participants immediately or at the end of the study--plenty of other marketing groups and researchers do! And from what I've heard, they use to process payment much faster. I won't be participating again--why would you when you have to wait 2 months to receive your compensation.Edit: I wish I could give 0 stars. Sago hasn’t compensated me for a study and are now ghosting my emails. DO NOT PARTICIPATE WITH SAGO ITS NOT WORTH IT! I thought this could be an easy side hustle but the hoops Sago makes you jump through, terrible service, and wait times for payment make it not worth the trouble.

M Martin Review from Google

4.0★

M Martin's Review Sourced from Google

I've done many studies and focus groups with Sago (formerly Schlessinger). I've had nothing but good experiences. I would have given five stars. But I'm not a fan of the newer payment system (focus group wallet) they've switched over to. They used to pay you on the same day for in-person studies. Now you have to go through Focus Group Wallet in order to get your incentive payment and it will take many weeks before you receive it

Cierra Robbins Review from Google

1.0★

Cierra Robbins's Review Sourced from Google

I'm not sure when SAGO took over but the wait time in getting paid is not fun especially if you could spend up to six hours at a site for a focus group! Staff was very nice but I miss the days when you would leave and get paid the same day! It make be fine for someone who has time to waste or doesn't need a payment right away but some people would like to get paid for their time the same day

Renee Foster Review from Google

5.0★

Renee Foster's Review Sourced from Google

Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.

brianna Gunther Review from Google

5.0★

brianna Gunther's Review Sourced from Google

It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space and staffing. It was becoming difficult to maintain efficiency without additional support. Portiva’s VMAs have meshed well into our team and quickly became a valuable part of our day-to-day operations. They are well-trained, professional, and have helped us build a more streamlined workflow. Tasks are handled more efficiently, and communication processes have improved significantly.The Portiva team has also been responsive and easy to work with, making the transition to virtual support smooth and effective. This partnership has allowed us to expand our capabilities without compromising the quality of care or overextending our on-site staff. We're grateful for the support and reliability they’ve brought to our practice!

Aly Gonzalez Review from Google

5.0★

Aly Gonzalez's Review Sourced from Google

Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job. Another reason I am happy with Portiva is because the pay for the virtual assistants is more compared to my previous VA staffing agency which helps Portiva attract more qualified employees and also increases VA job satisfaction and longevity on the job. I am very pleased with my Portiva VA's. They are professional, courteous and the training curve was minimal due to their extensive experience.