Cristiana Galbiati Review from Google

5.0★

Cristiana Galbiati's Review Sourced from Google

I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.

Nick Resto Review from Google

5.0★

Nick Resto's Review Sourced from Google

We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

Fred Paskell Review from Google

5.0★

Fred Paskell's Review Sourced from Google

Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

Stasia Creek 406 East Realty Review from Google

5.0★

Stasia Creek 406 East Realty's Review Sourced from Google

Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

Abu Moosa Review from Google

5.0★

Abu Moosa's Review Sourced from Google

Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended.

Abu Moosa Review from Google

5.0★

Abu Moosa's Review Sourced from Google

Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended!

Zayan Hassan Review from Google

5.0★

Zayan Hassan's Review Sourced from Google

Excellent support across chat, email, and social media.The team is responsive, professional, and always helpful.They provide a smooth and consistent customer experience.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Jon Liebertz Review from Google

5.0★

Jon Liebertz's Review Sourced from Google

Our favorite vendor, Answer United!As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager.Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers.Looking forward to expanding our business relationship into the 2020 year!

Pooja dhaker Pooja dhaker Review from Google

5.0★

Pooja dhaker Pooja dhaker's Review Sourced from Google

I’ve had an amazing journey with Datum Decipher Analytics. The leadership genuinely cares about employees, and the work environment is both challenging and rewarding. It’s a great place to build a career!

Pushkarna Nitesh Review from Google

5.0★

Pushkarna Nitesh's Review Sourced from Google

Being a Datumite has been an extraordinary experience! Datum Decipher Analytics fosters a culture of innovation, collaboration, and personal growth that truly sets it apart. The leadership is supportive, the projects are cutting-edge, and the team spirit among Datumites is unmatched. Every day is an opportunity to learn, contribute, and grow in an environment that values its people. Proud to be part of this incredible journey!

Barkha Sharma Review from Google

5.0★

Barkha Sharma's Review Sourced from Google

Working with Datum Decipher Analytics has been a beautiful cherishing experience, the entire flow of work with in depth knowledge provided is commendable and this indeed makes the workplace a great one.