Jessica Michalak Review from Google

1.0★

Jessica Michalak's Review Sourced from Google

Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.

Brandon Lancaster Review from Google

5.0★

Brandon Lancaster's Review Sourced from Google

Big Shoutout to Jason Shouldice at Call Center Doctors! We've tried leads before and got nowhere. Were closing at nearly 50 percent with them. Definitely worth the investment! I highly recommend Call Center Doctors! Below is one of the roofs we got through Call Center Doctors! It really works!

Richard Vasquez Review from Google

5.0★

Richard Vasquez's Review Sourced from Google

Mike at the call center doctors is the best, He’s honest and quick to your service! I would recommend these guys every time you need leads if you’re a new customer Doing research, I can guarantee you this is the best Company to go with🔥

Shawn Hardy Review from Google

5.0★

Shawn Hardy's Review Sourced from Google

I’ve tried a lot of different lead generation companies for my roofing business, and Call Center Docs has been the best by far. The leads I get from them are real, solid, and actually turn into jobs, not just random calls or bad info like I’ve gotten elsewhere. It’s been a huge difference for my business, and I can honestly say they’ve given me the highest quality leads I’ve ever worked with.

Melissa Crawford Review from Google

5.0★

Melissa Crawford's Review Sourced from Google

Working with ITAdOn’s help desk is a breath of fresh air. The team knows their stuff and they’re approachable. They never brush off even the smallest issues. ITAdOn’s Managed IT support not only solved our Wi-Fi problems, it has also made our day-to-day work much faster.

Tahlia Eager Review from Google

5.0★

Tahlia Eager's Review Sourced from Google

Since bringing on ITAdOn for Managed IT in Dallas, things have changed for the better. Their help desk is always quick to answer, and any support ticket gets handled thoroughly. Our network is more stable and has less downtime now. It’s a huge relief to have an IT partner who truly has our backs.

Henry Portillo Review from Google

5.0★

Henry Portillo's Review Sourced from Google

Before we switched to ITAdOn, dealing with server and printer outages were regular issues. Their technical support team was quick and brought stability to our systems. Since ITAdOn’s proactive Managed IT services have reduced our downtime, now we have reliable and smooth IT systems at our work.