Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
3,244 Companies-Rankings updated: September 06, 2026
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
Blending top-notch branding, development, and advertising components, NexusBond offers holistic solutions tailored for discerning clientele. Explore the possibilities of what we can achieve together...
LYQX is a dynamic mobile and website development agency based in Ukraine, driven by a passionate team of designers and developers with over five years of experience. Specializing in UX/UI design and software development, the agency brings creativity and expertise to every project, ensuring exceptional results...
Marvels Soft is a premier technology company specializing in app development, metaverse, Web3, blockchain, and game development. We excel in delivering cutting-edge solutions to meet the evolving needs of the digital world...
For over a decade, Innovapixels has been at the forefront of digital transformation, crafting compelling narratives that resonate with both businesses and global influencers alike. With a relentless pursuit of excellence, our seasoned team brings together a harmonious blend of creativity and technical prowess...
At CloudDev Fusion, we blend web and software development with the power of cloud technologies to drive business growth, innovation, and efficiency. Our expert team creates bespoke web solutions tailored to your needs, ensuring a standout digital presence. From migration to optimization, we provide...
Marketing & Web Development Agency in US & Canada.
Marketing & Web Development Agency in US & Canada.
O2 Media LLC offers comprehensive digital marketing solutions in New York, USA, including graphic design (logo, UI/UX, marketing), digital marketing (PPC, email, social media), development (mobile app, web, CRM), and New York SEO services (local, e-commerce, GMB optimization). Their focus is on elevating...
Smart Software Limited is a cutting-edge technology company specializing in innovative software solutions designed to streamline and optimize business processes...
At Lolsorry Studios, we are masters of the digital realm. With expertise in search engine marketing, social media marketing, SEO, content creation, web development, branding, product development, app development, and market research, we provide the comprehensive solutions your business needs to thrive online...
Providing high-quality web design and web development services that helps in having a strong digital presence. BSMART Is one of the best web development companies...
Steeright Europe B.V. is a Belgian company that offers technology, software & portal Development, Booking Systems, Digital Transformation, Cybersecurity, Business Continuity (BCM), Change Management, DORA, IT Governance, Compliance Management, Business Formation and other Business Solutions across Europe, the...
VISIONEFX is a web design company headquartered in Virginia Beach, VA that provides professional website design to small business owners looking to enhance their business brand online...
Codesert is a group of professionals working to inspire change and innovation through excellent results. The completion of more than 100 custom mobile and web development projects for various requirements is what drives the growth...
Outsource your marketing efforts at a cost of an employee!
Outsource your marketing efforts at a cost of an employee!
Merlin Marketing is a top-ranked B2B marketing agency and has accelerated growth for the worlds most iconic brands including Elementor, Omnisend, Snov, NordVPN, and a lot more. We are a dedicated team of magicians that create smart, data-driven marketing strategies to connect your brand with your audience...
Your Trusted Tech Partner in Product Engineering.
Bespoke Web, App, and Custom GenAI Developmentfrom Concept to Scalable, Secure, and High-Performance Solutions...
Custom Software Development I Custom 3D Product Configurators & CPQ Systems
Custom Software Development I Custom 3D Product Configurators & CPQ Systems
DTG is a software development company specializing in fully integrated revenue systems for complex, configurable products. We bring together high-fidelity 3D visualization, advanced CPQ logic, AI automation, and enterprise integration into a single, cohesive, business-driven architecture...
Nine Pixels is more than just a web application development agency. It is a team of inspirational young experts. They turn visions into digital realities, leveraging innovation, reputation, and vision to drive results. With a focus on professionalism and a passion for its craft, Nine Pixels has quickly risen...
Solway is an innovative IT company specializing in staff augmentation, custom software development, and IT consulting. We are committed to delivering cutting-edge solutions that enhance efficiency, foster growth, and drive success for businesses around the globe...
Mockcode Web Solution is dedicated to helping you achieve your business goals and drive growth through tailored digital strategies. Our expert team provides comprehensive web solutions designed to elevate your online presence and ensure lasting success...
At 360 Growth Marketers We help you to Grow Your Business.
At 360 Growth Marketers We help you to Grow Your Business.
360 Growth Marketers is a comprehensive growth marketing agency dedicated to elevating your business to new heights. We offer a full range of services designed to drive success and foster substantial growth for our clients...
Digital Marketing Agency in the Heart of the North West
Digital Marketing Agency in the Heart of the North West
We're a digital agency providing a wide range of premium services to small and medium sized businesses with a focus on WordPress websites and e-commerce webshops that generate a high return on clients' investments into them. We're UK based and work with businesses of all sizes from across the country...
Our expertise lies in the orchestration and direction of software engineering teams, meticulously crafting custom solutions tailored to the unique needs of our clients. We specialize in the biotech, life science, and healthcare sectors, and we leverage our deep domain knowledge to deliver cutting-edge...
We transform your digital, we accelerate your success.
We transform your digital, we accelerate your success.
Virsual is a digital agency specializing in web design, digital transformation and digital marketing for large companies. We offer website development services, e-commerce, apps, CRM software and customized digital marketing strategies. Our young and dynamic team is committed to providing innovative solutions...
Fostering brand growth through strategic online marketing.
Fostering brand growth through strategic online marketing.
Boone Consulting is an innovative digital marketing firm that infuses your business growth journey with a perfect blend of cutting-edge creativity and custom strategy to expand your online visibility in a tangible way...
Because Your Business Deserves More Than Ordinary.
Because Your Business Deserves More Than Ordinary.
Refreshing Media has been taking websites to the next level since 2018! Specializing in dynamic website solutions, we create websites that are future-proof, allowing you to keep your website fresh and up-to-date without any need for design or coding skills. Our client base includes all manner of businesses...
Elevate Your Brand with Expert Web Design & Product Photography. At Three Sixty Plus, we specialize in creating responsive websites and stunning product photos that elevate your brand to new heights. Our comprehensive branding solutions are designed to captivate your audience and enhance your online presence...
ReWeb Design is a distinguished web design agency renowned for its expertise in delivering tailored website design solutions to small businesses. With a focus on precision and creativity, we strive to empower our clients with captivating online presences that drive growth and engagement...
At Quantamise, we craft cutting-edge web applications that elevate your online presence. Our team of experienced developers leverages the latest technologies and industry best practices to build robust, scalable, and user-friendly web solutions. From conceptualization to deployment, we ensure a seamless...
At Alpha Bytes, we specialize in transforming digital ideas into reality through top-notch mobile app and website development services. With extensive experience and a drive for innovation, we cater to startups and established businesses alike, ensuring exceptional outcomes for every project...
We Provide Solution E-commerce Solutions From Concept To Cart.
We Provide Solution E-commerce Solutions From Concept To Cart.
At Indybytes, we take pride in offering a comprehensive range of IT services designed to empower your E-commerce business with cutting-edge technology solutions. Our services are tailored to meet your specific needs and drive growth and success. Indybytes is a complete web solution provider in...
Unibask Technologies Private Limited develops revolutionary, data-driven, and performance-focused strategies for your brand. Our innovative approach ensures optimal results and enhances your brand's impact...
Coming together is a beginning, staying together is progress and the working together is a success.
Coming together is a beginning, staying together is progress and the working together is a success.
Piexxi Technology LLP specializes in crafting innovative software, websites, and mobile apps. With over eight years of experience, we have successfully served startups, enterprises, and government organizations in India and Mexico, transforming visions into digital success stories...
Transforming your big ideas into the great technical solutions.
Transforming your big ideas into the great technical solutions.
FreySoft is an international custom software development agency that dives deep into business and offers the most effective technical solutions. FreySoft's mission is to assist broad-minded organizations in fostering their growth, reducing time to market, increasing their competitive edge through...
3edia is a comprehensive platform dedicated to delivering cutting-edge digital media solutions. Specializing in web development, graphic design, and content creation, 3edia provides innovative and customized services to enhance your online presence. With a focus on creativity and technology, we help...
Founded in 2017 in UK, NetTrackers has established itself as a premier web and marketing agency with a global presence, including offices in the UK and India. We specialize in developing mobile apps, web apps, progressive web apps, and custom software for a wide range of industries...
Experience digital marketing excellence with JSM Digital Marketing
Experience digital marketing excellence with JSM Digital Marketing
Achieve digital success with our expert team. We offer web design and development, SEO, PPC, social media marketing, and more tailored to your business needs. Call today for a consultation!...
RIOT Ecommerce is a full-service outsourcing agency that provides a pool of talented and experienced professionals with skills in Customer service/support, Data entry, Administrative support, and Virtual assistance...
Where Creative Design Meets Technological Excellence.
Where Creative Design Meets Technological Excellence.
We are your one-stop digital powerhouse, crafting stunning designs, developing cutting-edge websites and apps, and driving growth with savvy performance marketing strategies. Whether it's a cohesive brand identity design entailing your brand's values and positioning, or designing packaging & visual...
At Greycat Digital, our core expertise lies in brand identity, website design & website development and digital marketing. We are young & highly experienced, and we believe in working with conscious business owners, with the intention of building meaningful and sustainable brands...
At Blindtech Agency
build websites, apps and provide every digital service that can be possible digitally. The services are Branding, Print Design, Logo Design, Video/Photo Editing, VFX, Graphic Designing and Digital Marketing...
At SK-ITPRO, we are a dedicated team of passionate web developers, graphic designers, content writers, and marketing consultants. We identify digital and traditional opportunities often overlooked by competitors, ensuring the premium brands we serve stand out...
Innovative software solutions for businesses and entrepreneurs worldwide.
Innovative software solutions for businesses and entrepreneurs worldwide.
We are an all-in-one creative agency that combines creativity, technology, and innovation to create impactful campaigns that resonate with your audiences...
Propel Your Web LeadsYour Online SalesYour ConversionsYour BusinessYour Business.
Propel Your Web LeadsYour Online SalesYour ConversionsYour BusinessYour Business.
At Local Propeller, we specialize in converting your advertising dollars into tangible results, whether you need more leads, online sales, or event sign-ups. Our expert strategies are designed to maximize your return on investment and achieve your specific business goals. Partner with us to see your marketing...
Inverted Software is an enterprise software development and publishing boutique firm.
Inverted Software is an enterprise software development and publishing boutique firm.
Optimizing, managing and securing mission-critical IT services for the enterprise, we work closely with our customers to provide software solutions in a wide area of industries...
We design and build superior digital products, delegating seamless user experiences across all modern platforms and devices and helping brands expand their businesses globally...
Terfuu is a creative video production agency ushering in a new era of creative excellence. Specializing in advertising content tailored for Facebook, Instagram, and TikTok, Terfuu collaborates with active lifestyle and beauty brands, offering performance-based ad creatives that drive results and revenue...
Heeger Designs is a creative digital agency that offers a full range of services, from branding and graphic design, to web development and e-commerce, to digital marketing and analytics...
Founded in 2019, Sauf Digital is a web design and development agency dedicated to creating professional and engaging websites that captivate your clients and customers. Inspired by Thomas Watson Jr.'s principle that "good design is good business," we achieve perfection by ensuring each component of your...
Reliable partner of your digital transformation and innovation journey.
Reliable partner of your digital transformation and innovation journey.
Ribbitz LLC provides the right team to make your project related to software development, mobile app development, web application development, e-commerce solutions, Software quality assurance, and Digital Marketing...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals