Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We're a worldwide technology enterprise dedicated to assisting individuals and companies across the globe in leveraging the potential of technology to navigate its possibilities. Through swift innovation, we customize services and solutions according to your requirements. We hold the belief that everyone...
Top Services:
- IT Services
- Software Development
- Managed Services
- Location
- Chino, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
GSS Infotech offers industry-leading Application Services, Managed Services, Digital Transformation & professional services that help business entities transform...
Top Services:
- Cloud Consulting
- Mobile App Development
- Managed Services
- Location
- New Brunswick, New Jersey
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
REREM Data Security specializes in all the in-depth cybersecurity measures required to keep you and your business safe from security threats. We ensure that your essential data, financial information, identity, and network applications are safe from unwanted eyes...
Top Services:
- Cybersecurity
- Digital Services
- AI Development
- Software Development
- IT Compliance Solution
- Show more
- Location
- McKinney, Texas
- Number of Employees
- Under 49
We keep IT simple so your business can go above and beyond...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
At our core, we are the bridge that connects your business with the perfect technological solutions. With a keen understanding of your unique needs, we meticulously curate and deliver the technology that propels your business forward. Your success is our mission, and we're committed to ensuring that the...
Top Services:
- Staff Augmentation
- IT Services
- Managed Services
- Location
- Red Oak, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- Under $1,000
With 40+ years of experience in technology, we are your trusted partner in software and hardware solutions, specializing in IoT development, manufacturing, management, and technical support. Our expertise extends to pioneering software solutions for IoT monitoring and smart management...
Top Services:
- Software Development
- Managed Services
- IoT
- Location
- Sunrise, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $10,000 - $25,000
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
We are an international software development company. We facilitate innovative projects through reliable and accessible cloud infrastructure. Explore Serverspace for your personalized cloud solution and unleash the potential of your endeavors...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
At Five 9 Our expertise lies in the design and construction of systems dedicated to optimizing the availability of mission-critical applications. Our unwavering pursuit is to attain the exceptional benchmark of 99.999% (Five 9s) availability...
Top Services:
- IT Services
- Cloud Consulting
- AI Development
- Managed Services
- Cybersecurity
- Show more
- Location
- Englewood, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $235/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Binary Ideas Local Marketing is a dedicated specialist in the realm of strategic local marketing methodologies. Our overarching mission is straightforward yet resolute: to empower our clients with the tools and strategies necessary for achieving success in their enterprises by cultivating a steady stream of...
Top Services:
- Design Services
- Web Development
- Digital Marketing
- SEO
- PPC
- Show more
- Location
- Lorton, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
DML Computer Repair is your go-to destination for top-tier computer repairs in Colorado Springs and the surrounding areas. With decades of experience and a commitment to excellence, we've earned a stellar reputation as one of the region's most trusted IT service providers...
Top Services:
- IT Services
- Managed Services
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
PTS places a paramount emphasis on cultivating robust and enduring customer relationships. We forge strategic partnerships with our clients, offering unwavering support in their pursuit of objectives and the optimization of their investments. Whether catering to the needs of a small enterprise or a corporate...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Location
- LaGrange, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
At Apotec, we are a network of dependable data centers dedicated to meeting your specific needs and solving problems in today's evolving technology landscape. Our commitment to high availability, reliability, and adaptability ensures your digital infrastructure remains secure and well-prepared for the demands...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Show more
- Location
- Mount Prospect, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $50,000 & Up
OneconnectionIT, based in Florida, is your trusted partner for comprehensive IT solutions. With a dedicated team of skilled professionals, we are committed to providing the utmost reliability and professionalism in Navarre's IT services landscape. Count on us to address your IT challenges effectively and...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Location
- Navarre, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Geek To You Technology Services is a managed IT and cybersecurity provider serving businesses in New Hampshire and the broader New England area. The company focuses on proactive IT support, fast response times, and clear communication to help businesses stay secure, reduce downtime, and operate efficiently...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Barrington, New Hampshire
- Number of Employees
- Under 49
RAD Computers is your local source for the best computer repair and managed IT solutions in the Phoenix, AZ and surrounding areas. With over 10,000 solutions deployed and a perfect 5-star rating, RAD Computers stands above the rest for being Resourceful, Affordable, and Dependable computer experts...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Mesa, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
E-COM Expert offers an all-encompassing solution tailored for entrepreneurs embarking on or advancing their business ventures. Our proficiency extends to strategic development, brand establishment, website creation, advertising campaign initiation, and steadfast guidance towards the attainment of success...
Top Services:
- Package Design
- Web Development
- Content Marketing
- Social Media Marketing
- eCommerce
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
Enegren Technology is a long-standing, family-owned enterprise boasting more than three decades of experience in delivering expert and pragmatic technological solutions to the vibrant Wichita business community. Our core values revolve around nurturing client relationships, upholding the principles of...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Wichita, Kansas
- Number of Employees
- Under 49
ioLogik is a company that specializes in Data Recovery and IT services...
Top Services:
- IT Services
- Managed Services
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
Ram Technologies is a comprehensive IT service company dedicated to addressing all your technological requirements. Our services encompass the entire spectrum, ranging from the design and installation of computer infrastructure to offsite and cloud-based data storage solutions. Reach out to us and discover...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Roseburg, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
We Are Talent Acquisition Experts.We are here to place candidates for your need, at your request, with precision accuracy to your requirements. Our staffing team will search far and wide to bring you an array of human resources that are prepared to interview with your team...
Top Services:
- Public Relations
- Reputation Management
- Staff Augmentation
- Managed Services
- Business Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Pioneering the field of digital security, we provide state-of-the-art solutions tailored to fortify your data and infrastructure. Our team of seasoned professionals is wholly committed to furnishing resilient, personalized safeguards against ever-adapting cyber threats, affording you peace of mind in an...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
PIVIT Strategy is a business consulting and strategic advisory firm that helps organizations achieve sustainable growth through strategy development, operational improvement, leadership guidance, and data-driven business transformation solutions...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Digital Marketing
- Show more
- Location
- Charlotte, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
At Cyber Vast Consulting LLC, we are dedicated to serving the needs of small and medium-sized businesses. Our core belief is that every enterprise, regardless of its scale, merits top-tier attention. Whether you seek managed services or foundational consulting, we commit to delivering meticulous attention to...
Top Services:
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- IT Services
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Blazeclan Technologies stands as a dynamic force in the realm of cloud consulting and managed services, serving as a catalyst for businesses' digital transformation journeys with cutting-edge cloud solutions. With a commitment to innovation and excellence, we propel organizations forward, enabling them to...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Big Data Analytics
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Trust Haven Solution is a U.S.-based digital services firm founded in 2020, with a team of 50249 professionals. Specializing in web design, PPC, SEO, social media, content writing, cybersecurity, IT strategy consulting, and full-stack web and app development, the agency supports small to midsized businesses...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Web Design
- Show more
- Location
- Bakersfield, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
At ElitePC, our commitment to excellence propels us to the forefront of the Information Technology landscape, where we stand as a pioneering force. We take pride in delivering a comprehensive range of services meticulously crafted to address the dynamic and evolving needs of both businesses and individuals...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- IT Services
- Cybersecurity
- Show more
- Location
- Garfield, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Focus on running your business while we handle the complexities of managing, maintaining, and securing your website. Our streamlined approach ensures you won't need to log into your WordPress website for updates or changes. Just send us an email, and we'll take care of everything, providing you with peace of...
Top Services:
- Managed Services
- WordPress Website Design
- UI/UX Design
- IT Services
- SEO
- Show more
- Location
- Arden Hills, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
IDOTECH provides a comprehensive suite of professional services in the realm of Information Technology, encompassing Business IT Services, Managed IT Services, Desktop Support, Network Infrastructure, Project Management, and Software Solutions. Our commitment to excellence is reflected in the breadth and...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Managed Services
- Show more
- Location
- El Monte, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
From design to deployment, Claritus delivers secure, scalable, and user-friendly applications backed by 24/7 support...
Top Services:
- Web Development
- Mobile App Development
- DevOps Consulting
- Cloud Consulting
- IT Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
TALRACE is a software development company that excels at providing tailored IT and outsourcing solutions. Headquartered in the United States with development hubs in Poland and Lithuania, TALRACE introduces a cross-functional global delivery strategy designed to minimize development costs and accelerate...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Software Development
- IoT
- Show more
- Location
- Orlando, Florida
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
We are cybersecurity experts that can help you protect your business. We can help you complete assessments for internal purposes or compliance submissions. We can perform penetration testing and complete all necessary remediations. Protect your business with Acumen cybersecurity services...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- St. Louis, Missouri
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Strong CRM operates as a Salesforce Consulting firm and Go-to-Market agency, focusing on driving substantial revenue growth via personalized Salesforce solutions and GTM strategies. Reach out to us for a complimentary consultation. Our expertise spans across Salesforce and CRM Consulting, offering...
Top Services:
- CRM Consulting
- Managed Services
- DevOps Consulting
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
At Computers Repair Plus, our dedicated team operates with a singular mission: to deliver unparalleled service and resolve all technical issues with utmost simplicity while upholding the values of sincerity and authenticity...
Top Services:
- IT Services
- Managed Services
- Location
- Bradenton, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
We believe that having a physical presence in the local community is important for providing excellent customer service. Our team is comprised of highly trained professionals with extensive experience in a variety of complete technology solutions, including managed IT services, cybersecurity, phone systems...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Ann Arbor, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology...
Top Services:
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Blockchain
- Show more
- Location
- Santa Clara, California
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $50,000 & Up
Cutulus is your trusted partner for mastering Microsoft 365. With expertise spanning two decades, we empower businesses to harness the full potential of Microsoft 365, SharePoint, and more. Our tailored solutions, expert guidance, and innovative strategies elevate your digital workspace, driving productivity...
Top Services:
- CRM Consulting
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- Show more
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
United IT Consultants is your premier End-to-End Managed Service Provider, renowned for our trusted expertise. With a focus on delivering comprehensive IT solutions, ranging from expert IT Consulting to cutting-edge Cyber Security services, seamless Mobile Device Management, robust Networking solutions, and...
Top Services:
- IT Services
- IT Compliance Solution
- Managed Services
- Cloud Consulting
- Software Development
- Show more
- Location
- Salt Lake City, Utah
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Nimap Infotech: Leading IT solutions provider specializing in web development, mobile app development, and software services. With a focus on innovation and client satisfaction, Nimap offers scalable and customized solutions to meet diverse business needs...
Top Services:
- IT Services
- Managed Services
- Staff Augmentation
- Software Development
- Mobile App Development
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
FXV Digital Design is a leading digital marketing agency based in Wyomissing PA. At FXV Digital Design, our ethos is built on the 4 Pillars of Awesome a foundation that sets us apart in the world of marketing. Read more here: https://fxvdigital.com...
Top Services:
- Branding
- Web Design
- Managed Services
- SEO
- Video Production
- Show more
- Location
- Wyomissing, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Troubleshoot IT issues accurately from the comfort of your home. MicroSec is an IT support company based in Waterford, NY...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Waterford, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
BeawIT Consulting LLC is dedicated to being your dependable partner for IT solutions, with a proven history of trust and collaboration since our establishment in 2017. We take pride in consistently delivering reliable and innovative IT services to meet your business needs...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Web Design
- Show more
- Location
- Vancouver, Washington
- Number of Employees
- Under 49
- Portfolios Count
- 2 Projects Listed
Acuity Total Solutions offers comprehensive facility management services, from maintenance and landscaping to IT and cybersecurity...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- Oxnard, California
- Number of Employees
- 50 - 99
- Minimal Budget
- $25,000 - $50,000
PCG Systems is an industry-leading managed services provider focused on strategy, technology, and business transformation. We help businesses small and large solve complex problems and achieve remarkable goals with managed IT services and IT support solutions customized around their unique needs and strategic...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
Comptivia Technologies is a global IT Services and Consulting company headquarters in New Jersey USA. We work with leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization...
Top Services:
- Web Design
- AI Development
- Software Testing
- Software Development
- Big Data Analytics
- Show more
- Location
- Montville, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Founded in 1981, Great Lakes Computer Corporation (GLC) is a trusted IT service provider based in Avon, Ohio. With over four decades of experience, GLC specializes in managed IT services, data security, hardware maintenance, and repair, serving businesses of all sizes across various industries...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Location
- Avon, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Since 2001, Consilien has helped SMB and mid-market companies run secure, stable IT that scales with the business. We're a security-first MSP offering Managed and Co-Managed IT, Managed Cybersecurity, compliance readiness (CMMC, NIST, SOC 2, PCI), vCIO and vCISO leadership, and AI governance...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
We believe that every BPO company knows and understands what they do. But very few know why they do what they do. And by "why" it does not mean to "make a profit" because that's a result and it always will be.With the Remote Group, our ultimate goal is to build relationships with those who share our beliefs...
Top Services:
- BPO
- Customer Support
- Digital Marketing
- eCommerce
- Managed Services
- Show more
- Location
- Lewes, Delaware
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Portfolios Count
- 6 Projects Listed
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs