Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business. 

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

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  • Technology that Transforms Your Business

    ASG Information Technologies has been helping Connecticut businesses maximize the value of their technology for over 25 years through proactive IT support, cybersecurity, and strategic IT planning. We go beyond traditional IT services by serving as a trusted technology partner and helping organizations make...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Wallingford, Connecticut
    Number of Employees
    Under 49
  • Guidance and Oversight for Critical Technology Decisions

    37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...

    Top Services:

    • Cloud Consulting
    • IT Services
    • Business Consulting
    • Managed Services
    • Web Design
    • Show more
    Location
    Pittsburgh, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Simplifying Secure Access For Modern Business

    NovaCore Systems provides secure applicaiton delivery, virtual desktop solutions that help businesses simplify IT management and securely deliver critical applications to their workforce...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    Location
    Aloha, Oregon
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
  • IT Solutions Simplified

    Protek is a full service IT Management provider. From assisting existing IT staff in companies to managing and taking full accountability for the IT needs and infrastructure in businesses...

    Top Services:

    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • Managed Services
    • IT Compliance Solution
    • Show more
    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $140/hr
    Minimal Budget
    $10,000 - $25,000
  • The Modern Microsoft IT Partner

    Most fast-growing companies dont struggle because of their product they struggle because their IT cant keep up with the pace of the business. Fintechs and hypergrowth companies require secure, efficient, compliant, and fully optimized IT environments, yet the market is saturated with generalist MSPs that...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • IT Services
    • Cloud Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $115/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • A data annotation and data entry agency.

    Femote is a social impact agency specializing in providing data annotation and data entry services to AI companies, with a focus on empowering women through its operations. Through our services, we contribute to the advancement of AI technology while fostering gender empowerment initiatives...

    Top Services:

    • Managed Services
    • Big Data Analytics
    Location
    Newark, Delaware
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • We do IT Right.

    RIT Technologies is your trusted Managed Service Provider (MSP), offering reliable IT support, cybersecurity solutions, proactive system management, and IT consulting. With live-answer support, local expertise, and customized IT roadmaps, we help businesses improve efficiency, secure their data, and stay...

    Top Services:

    • Managed Services
    • IT Services
    Location
    Macomb, Michigan
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
  • Trusted Cybersecurity And IT Services

    Bytagig is a trusted IT services and cybersecurity provider helping businesses manage, secure, and optimize their technology infrastructure. With a proactive approach and over 15 years of experience, they deliver reliable outsourced IT support that improves efficiency and reduces operational risk...

    Top Services:

    • Managed Services
    • Cybersecurity
    Location
    Clackamas, Oregon
    Number of Employees
    Under 49
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $1,000 - $10,000
  • Managed Security Solutions For Your Business

    At Sagiss, we deliver reliable managed IT services that Dallas-area businesses depend on to maintain secure and seamless operations. Our mission is to provide proactive support, innovative solutions, and complete peace of mind allowing you to focus on growing your business while we handle the technology that...

    Top Services:

    • Managed Services
    • IT Services
    Location
    Irving, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $160/hr
    Minimal Budget
    $1,000 - $10,000
  • Managed IT Solutions For Your Business

    IntegriCom supports small businesses in the Atlanta Metro area with dependable IT services. We focus on cybersecurity, cloud, networks, and phones. Known for fast response, expert insight, and a personal approach, we deliver smart, secure solutions with honesty and care...

    Top Services:

    • IT Services
    • Cybersecurity
    • Managed Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Suwanee, Georgia
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
  • The Next Level of IT Support.

    Florida-based IT partner offering Managed IT, Support, and vCIO services with fast response, strategic insight, and no long-term contracts local teams in Jacksonville, Orlando, and Tampa...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Jacksonville, Florida
    Number of Employees
    Under 49
  • Secure. Stable. Worry-Free IT

    STF Consulting is a managed service provider for small and mid-sized businesses in New Jersey. Our services include managed IT support, cybersecurity, cloud and Microsoft 365 management, backup and disaster recovery, and strategic IT consulting. We focus on clear standards, and predictable operations that...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Fair Haven, New Jersey
    Number of Employees
    Under 49
  • Consider IT Handled

    Founded in Chicago, 7 Layer Solutions was built on the belief that technology should be a strategic advantage, not a business obstacle. What started as a commitment to reliable IT support has grown into a full-service technology partnership delivering managed IT, cybersecurity, cloud, compliance, application...

    Top Services:

    • Staff Augmentation
    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Schaumburg, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $275/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Infinite IT Support & Strategic Consulting for Thriving Businesses

    As your dedicated partner, we take care of all your IT, business, brand, and marketing essentials,guaranteeing reliable and consistent system functioning with predictable cost. This streamlined approach empowers your business to concentrate on growth levers while we handle the technicalities with assured...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Make IT Simple

    Ciprian IT is a security-first Managed IT and Cybersecurity provider serving businesses thoughout the Charlotte and Lake Norman region. We help organizations eliminate technology headaches, reduce cyber risk, and improve productivity though proactive IT management, advanced cybersecurity solutions, compliance...

    Top Services:

    • Cybersecurity
    • IT Services
    • Managed Services
    • Cloud Consulting
    • Show more
    Location
    Huntersville, North Carolina
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • It That Stands Up To Regulators, And Stands By You

    Compuwork helps regulated businesses in finance, legal, and healthcare stay compliant, secure, and confident with managed IT and cybersecurity built to meet NYDFS, SEC, and HIPAA standards and backed by lasting partnership...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Portfolios Count
    1 Project Listed
  • Helping You Get IT Right

    Framework IT is a managed IT services provider specializing in support, strategy, and security for companies who want to form an agile IT environment. Using our data-driven methodology, The Evolution Framework, we build you a strategy tailored to your unique needs to improve productivity and incentivize...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • Let Us Simplify IT

    TPx Communications, a leading managed services provider, offers a full suite of solutions to help businesses simplify operations, optimize networks, improve productivity, reduce costs and ensure secure environments. With our commitment to making IT easy, TPx empowers enterprises to grow, compete and...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    Location
    Austin, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000
  • Powering Business Protection With Smart IT Solutions

    Benchmark ProTech is a Forest, Virginia-based managed IT services provider specializing in comprehensive technology solutions for small to medium-sized businesses. With over four decades of experience, the agency offers services including remote monitoring, cybersecurity, hardware maintenance, and strategic...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    Location
    Forest, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000
  • Helping you protect and preserve your critical data.

    Bluesource is a specialized IT services and data migration solutions company focused on enterprise data, archive and email migrations, data governance, compliance, and consulting for complex information environments across industries...

    Top Services:

    • Managed Services
    • IT Services
    • Big Data Analytics
    Location
    Grapevine, Texas
    Number of Employees
    Under 49
  • Reliable IT Stronger Security Smarter Business

    PC Network Solutions is a trusted Managed IT Services provider serving Palm Beach Gardens, West Palm Beach and businesses throughout South Florida. We specialize in proactive IT support, cybersecurity protection, network management, cloud solutions and technology consulting. Our team helps businesses reduce...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    Location
    Palm Beach Gardens, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Microsoft-focused managed IT, security and AI readiness in Austin

    GCS Technologies is a Microsoft-focused managed IT, cybersecurity and AI readiness provider in Austin, Texas. Since 2000, our in-house Austin team has supported small and mid-sized businesses. We are SOC-audited, and as a Microsoft Partner we build on Microsoft 365, Azure, Copilot and Defender...

    Top Services:

    • Cybersecurity
    • Managed Services
    • IT Services
    • Cloud Consulting
    • AI Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Crushing Business Problems & Creating Raving Fans.

    Techvera is the premier name in managed IT support in North Texas. We're on a mission to transform technology into the ultimate business asset. Our focus is on decreasing reactive behavior and increasing ROI with every interaction...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    Location
    Denton, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Secure Your Tomorrow, With CoreRecon Today.

    CoreRecon is a leading provider of comprehensive cybersecurity and managed IT services. We protect businesses with 24/7 Security Operations Center (SOC) monitoring, proactive threat detection, network vulnerability assessments, and compliance solutions. Our expert team delivers tailored Cybersecurity & IT...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Managed Services
    • Cloud Consulting
    • Show more
    Location
    Corpus Christi, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Portfolios Count
    1 Project Listed
  • We Help You Solve IT

    HelpSquad IT specializes in comprehensive IT services and managed IT support, ensuring businesses operate efficiently and securely. With proactive monitoring, cybersecurity solutions, and tailored IT strategies, HelpSquad IT empowers organizations to stay ahead in a rapidly evolving digital landscape...

    Top Services:

    • Cloud Consulting
    • IT Services
    • Managed Services
    • Cybersecurity
    • Show more
    Location
    Scottsdale, Arizona
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
  • Providing Wichita businesses with expert technology solutions

    Enegren Technology is a long-standing, family-owned enterprise boasting more than three decades of experience in delivering expert and pragmatic technological solutions to the vibrant Wichita business community. Our core values revolve around nurturing client relationships, upholding the principles of...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cybersecurity
    • Show more
    Location
    Wichita, Kansas
    Number of Employees
    Under 49
  • Your Data Is Your Business. Protecting It Is Ours.

    Invenio IT LLC is a data protection firm that combines strategy and technology to virtually eliminate downtime. Based in the northeast, Invenio IT LLC has a diverse portfolio of clients spanning North and South America, Europe, and the Caribbean...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Keeping Promises, Solving It Issues Fast

    We believe IT services should be built on trust, not tickets. That is why every client gets direct access to our technicians, honest advice, and fast solutions without being bounced around. Our recommendations are based on what helps your business run better. We take time to understand your needs and build...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • AI Development
    • Show more
    Location
    El Paso, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
  • Helping People And Organizations Navigate Technology

    For over two decades, SkyTide Group has helped growing businesses take control of their technology. With offices in Colorado and Wisconsin, we deliver reliable managed IT, cybersecurity and strategic leadership that keeps your business running...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Services
    • Show more
    Location
    De Pere, Wisconsin
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Helping businesses reduce downtime and strengthen cybersecurity with proactive managed IT services, cloud solutions, and expert technical support...

    Top Services:

    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Cybersecurity
    • Show more
    Location
    Manchester, Connecticut
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • We've got IT going on!

    Your trusted partner for best-in-class Managed IT, Security, AI and Compliance services...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    North Charleston, South Carolina
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000
  • No Ticketing, No contracts, No worries with Netsys Group.

    Managed IT and cybersecurity firm serving small and midsized organizations with 24/7 support, cloud and Microsoft 365 management, disaster recovery, and secure AI adoption...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Services
    • AI Development
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Elite Managed IT Service Partner

    ClearCom IT Solutions, Inc. provides comprehensive managed IT services for small- to medium-sized business nationwide. We deliver expert support and proactive problem-solving, with the speed and precision your business deserves. Our knowledgeable team acts as an extension of your company, offering...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Sturbridge, Massachusetts
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • We love IT, and we are Great at IT

    Critical IT Solutions is a managed service provider helping small to mid-size companies with their technology needs and challenges. We provide them we peace-of-mind in today's cyber world. We offer state of the art tools to keep them safe and growing...

    Top Services:

    • Managed Services
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • DevOps Consulting
    • Show more
    Location
    Clarksburg, Maryland
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • We Keep Ohio Smbs Secure, Online, and Problem-Free Without the Wait.

    Securafy Inc. is a leading provider of tailored IT services and solutions catering to small and medium businesses and their owners across the Greater Columbus, Cleveland, Akron, Medina, and surrounding areas. Our comprehensive offerings encompass a wide range of services, ensuring that our clients receive...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    Willoughby, Ohio
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000
  • Outsourced IT Services And Cybersecurity Provider

    7tech is not only a Managed Services Provider (MSP), but also a Managed Security Services Provider (MSSP) with solutions designed to help mid-sized businesses with or without an internal IT department secure data and protect their organization...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Show more
    Location
    San Antonio, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • It's Not You It's IT

    Run Networks has strong Nebraska roots. The leadership and team know the value of a seamless experience specifically tailored to a client’s needs. Run Networks focuses on Supporting the users, managing the network, and protecting the data. That is the Run Networks way...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • Cloud Consulting
    • IT Services
    • Show more
    Location
    Omaha, Nebraska
    Number of Employees
    Under 49
    Average Hourly Rate
    $180/hr
    Minimal Budget
    $1,000 - $10,000
  • Clare Computer Solutions (CCS) is a San Ramon based managed IT services and cybersecurity provider supporting businesses across the San Francisco Bay Area. With decades of experience, CCS helps organizations modernize, secure, and optimize their technology environments for long-term growth...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    San Ramon, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Managed IT And Cybersecurity For NJ Businesses

    Nexus Ideal Solutions runs IT for businesses that depend on it but do not want to build a department to manage it. We handle managed IT, cybersecurity, network design, cloud, and backup for law firms, medical practices, schools, and professional-services firms across the Northeast and South Florida...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Branchburg, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Enterprise-grade IT for the Inland Empire

    eTop Technology keeps Inland Empire businesses running with security-first managed IT. From our Redlands headquarters we support law firms, manufacturers, engineering firms, and professional services teams across Southern California with 24/7 monitoring, responsive help desk, compliance guidance, and cloud...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Redlands, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
  • Dallas Managed IT, Cybersecurity & AI Services

    Since 2002, ITECS has helped businesses across Dallas and Fort Worth manage IT, strengthen cybersecurity, and modernize their cloud environments. Our 22-person team provides managed and co-managed IT, strategic consulting, and practical AI services through ITECS.ai...

    Top Services:

    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • IT Services
    • AI Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Managed IT, cybersecurity and continuity, alongside your team.

    Zamak Technologies provides managed IT services, cybersecurity, backup and disaster recovery, and compliance for businesses, with offices in Miami, Florida and Rio de Janeiro, Brazil, serving clients across the Americas in English, Portuguese and Spanish. The team monitors, protects and recovers company...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Managed IT services and cybersecurity for New Jersey businesses. 22 years, 450+ reviews.

    Monmouth Cyber provides managed IT services, cybersecurity and compliance support to small and mid-sized businesses across New Jersey. Formerly Monmouth Computer Associates, the company has supported New Jersey businesses for more than 22 years and holds a 4.9 star rating across 450+ Google reviews. Every...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Red Bank, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
  • Veteran-owned IT for Sarasota & Manatee Counties. Local techs, 15-minute response, security built in

    Founded by U.S. Air Force veteran Evan Fannin, The Network Gurus has kept Southwest Florida businesses running for more than 15 years. From our base in Englewood, we act as the in-house IT department for medical and dermatology practices, auto dealerships, law firms, and CPA firms across Sarasota and Manatee...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Services
    • Cloud Consulting
    • IT Compliance Solution
    • Show more
    Location
    Englewood, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
  • IT & Digital Marketing Experts

    SeedTech is a full-stack web development & digital marketing agency with IT support entities. We build industry-leading websites from eCommerce to custom built websites and apps, while providing IT services to ensure business continuity...

    Top Services:

    • Web Development
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Digital Marketing
    • Show more
    Location
    Hopatcong, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
  • Elevating IT, Empowering You

    Lumari Tech is a premier provider of comprehensive IT solutions tailored to empower businesses across diverse industries. Our Team of certified experts offers a wide array of services, including IT support, cloud computing, cybersecurity, and network infrastructure management. With a commitment to delivering...

    Top Services:

    • Managed Services
    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Secure Your Business. Transform Your Operations. Empower Your People.

    Heroic Technologies delivers trusted IT and cybersecurity solutions with an average response time of under 10 minutes and a 98%+ client satisfaction rating. As cyber threats continue to rise, with ransomware impacting two-thirds of businesses and cybercrime costs nearing $10 trillion, we empower organizations...

    Top Services:

    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • IT Services
    • Staff Augmentation
    • Show more
    Location
    Campbell, California
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • IT Solutions For Business

    Tech Hero is an Orlando-based IT services and managed service provider supporting businesses across Central Florida and throughout the United States. The company offers managed IT services, cybersecurity, cloud solutions, on-demand IT support, network security, compliance, structured cabling, VoIP, vendor and...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000

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Managed IT Services FAQs

What can a managed IT service provider do for business?

A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues. 

MSPs typically handle: 

  • IT infrastructure management (networks, servers, hardware, and cloud systems) 
  • Proactive monitoring and maintenance to prevent downtime 
  • Cybersecurity and data protection, including threat detection and incident response 
  • Backup and disaster recovery to protect business-critical data 
  • Help desk and technical support for day-to-day issues 
  • IT planning and advisory, aligning technology with business goals 

As IT environments grow more complex, more U.S. businesses are turning to managed services. 

The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats. 

What types of MSPs are there?

Managed service companies can be categorized in two ways: 

1. By provider model (how the MSP operates and partners with your business) 

TypeWhat It CoversBest For
Pure-Play MSPsCore IT operations like monitoring, maintenance, patching, and system support Small to mid-sized businesses needing reliable day-to-day IT management 
Staffing-Led MSPsManaged IT services combined with IT staff augmentationCompanies that need flexible capacity or temporary technical expertise
High-Level (Strategic) MSPsEnd-to-end IT management, cybersecurity, cloud strategy, and long-term planning Enterprises with complex infrastructure and strategic IT needs

 

2. By service focus (what specific IT functions they manage) 

Most specialize in one or more of the following areas: 

  • IT support: Ongoing monitoring, troubleshooting, and system maintenance 
  • Security services: Threat detection, vulnerability management, and compliance support 
  • Cloud services: Cloud migration, optimization, and ongoing management 
  • Network services: Network monitoring, performance optimization, and connectivity management 
  • Backup & disaster recovery: Data protection, backups, and business continuity planning 
  • Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal 

What benefits can businesses expect from managed IT service providers?

MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table: 

  1. Predictable IT costs
    Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses.
  2. Access to specialized expertise
    On-demand support across infrastructure, cloud, security, and compliance.
  3. Proactive system oversight 
    Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits.
  4. Stronger security foundations 
    Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. 
  5. Simplified compliance support
    Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS.
  6. Optimized technology management 
    Guidance on selecting, maintaining, and updating systems helps you avoid waste.
  7. More focus on core work 
    Internal teams spend less time on IT operations and more on business priorities. 

What is the difference between staff augmentation and managed services?

Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways: 

AspectStaff AugmentationManaged Services
Primary purposeFill skill or capacity gapsFully manage defined IT functions 
ControlClient retains full controlProvider owns delivery and outcomes
Engagement typeShort-term or project-basedUsually ongoing, long-term partnership
AccountabilityClient manages performanceProvider accountable via SLAs
Team integrationWorks as part of your in-house teamOperates as an external IT owner
Cost structureHourly or contract-basedTypically fixed or subscription-based

 

How much do managed service providers in the USA charge?

On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.

Main factors that influence MSP pricing: 

  • Number of users or devices 
  • Scope of managed services 
  • Infrastructure complexity and data volume 
  • Contract length and service hours 

Common MSP pricing models: 

  • Per-user pricing: Predictable costs tied to headcount 
  • Per-device pricing: Charges based on supported hardware 
  • Tiered plans: Different service levels at increasing prices 
  • Flat-rate pricing: Unlimited support for a fixed monthly fee 
  • À la carte services: Pay only for specific IT needs