Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Pro Construct Digital is your partner in web design, development, SEO and digital services! We deliver high-quality solutions backed by clear, responsive communication to help your business thrive online...
Top Services:
- Web Design
- SEO
- Web Development
- Managed Services
- WordPress Website Design
- Show more
- Location
- West Jordan, Utah
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Braver Technology has been serving RI and Southeastern MA since 1989, offering superior managed IT services with on-site, courteous, professional, and knowledgeable support that is simple and easy to use. Braver Technology is committed to raising the bar for community and customer service, driven by pride in...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Taunton, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $169/hr
- Minimal Budget
- $1,000 - $10,000
Layer Logix, based in The Woodlands, Texas, delivers IT solutions across Houston and Texas, specializing in Managed IT, Cybersecurity, Network Cabling, Computer Repair, and Email Migration. Our Managed IT Services offer proactive, tailored support for efficient operations. Cybersecurity solutions, including...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Web Development
- Show more
- Location
- The Woodlands, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Our services include managed IT support, network design and troubleshooting, cloud migration and management, cybersecurity assessments, endpoint protection, and backup and disaster recovery. We also provide IT consulting, website development and custom application development, AI consulting and...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- IT Compliance Solution
- AI Development
- Show more
- Location
- East Brunswick, New Jersey
- Number of Employees
- Under 49
Leading managed service provider for professional service businesses in the Chicagoland area. With our unique approach with customer service, we understand your business' needs for technology in order to grow and prosper in your industry...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Rolling Meadows, Illinois
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Calance is a global IT services company delivering managed IT, Microsoft solutions, cloud services, cybersecurity, software development, and IT staffing solutions. We help organizations improve operations, modernize technology environments, and build scalable solutions through experienced teams and...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- Software Development
- Show more
- Location
- Glendale, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
Burbank-based managed IT and cybersecurity provider serving Southern California businesses since 2011. Managed IT, cybersecurity, cloud, backup, compliance, VoIP...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Burbank, California
- Number of Employees
- Under 49
ECS Technology Solutions was founded in 2004 with the mission to empower people to spend time on what matters. We do that through offering comprehensive managed IT services. Our intent is to understand your organizations mission and goals so we can help you achieve them by offering IT recommendations and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Omaha, Nebraska
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
VLink is a leading software development service provider specializing in top-tier digital solutions. Focusing on innovation and excellence, we deliver tailored solutions to meet clients unique needs, ensuring agility, security, and growth in the digital era...
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Software Testing
- Web Development
- Show more
- Location
- South Windsor, Connecticut
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
As a leading IT consulting and outsourcing services firm, Buchanan Technologies helps organizations across North America turn their business technology into a powerful competitive advantage. Small, mid-size, and Fortune 100 businesses all rely on us for our expert perspective, technical know-how and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 1000 & Up
Univision Computers goes beyond traditional IT support to serve as a true technology growth partner for businesses across Montana, Idaho, Washington, and Florida. Since 1989, we have specialized in proactive Managed IT, enterprise-grade cybersecurity, and seamless cloud computing. What uniquely sets us apart...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Missoula, Montana
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
- Minimal Budget
- Under $1,000
CATS Technology Solutions Group provides reliable managed IT services, cybersecurity, cloud solutions, and technology support for businesses throughout New Jersey, New York, and Pennsylvania. Our experienced team helps organizations protect their data, improve productivity, and keep their technology running...
Top Services:
- Managed Services
- Cybersecurity
- ECM Consulting
- ERP Consulting
- IT Compliance Solution
- Show more
- Location
- Marlboro, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
IT Partner is a Microsoft Solutions Partner that has spent twenty years on the part of Microsoft 365 that resellers skip: the engineering. We merge tenants after acquisitions, split them on divestitures, migrate companies off Google Workspace and on-premises servers without a day of downtime, and set up...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- Big Data Analytics
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
We help you imagine, create, engineer and run digital solutions that transform how you connect with your customers and grow your business. Through our digital consulting services, we partner with you to iterate and build digital solutions that bring you faster speed-to-market capabilities and stronger...
Top Services:
- Managed Services
- DevOps Consulting
- Big Data Analytics
- IT Services
- Cybersecurity
- Show more
- Location
- St. Louis, Missouri
- Number of Employees
- 1000 & Up
Managed IT and cybersecurity for privately owned businesses across Central Pennsylvania and nationwide. Headquartered in Mechanicsburg, PA. Founder-run since 2006...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Mechanicsburg, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
FUSE3 delivers comprehensive IT services with a focus on proactive solutions and personalized attention. The agency excels in IT support, consulting, outsourcing, and infrastructure design, ensuring scalable and enterprise-quality results. FUSE3's state-of-the-art network operations center enables reliable...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Fair Oaks, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Ideal Managed Solutions provides complete business IT and cybersecurity solutions, from network and devices security, to user productivity and management, to business online marketing. We aim to become your technology partner, not just another vendor...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- Web Design
- Show more
- Location
- Richmond, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
Blue K Smart Systems is a Scottsdale, AZ-based technology company providing managed IT services, network security, server administration, software development, website design, and private on-premises AI Solutions to small and mid-sized businesses throughout the Phoenix mentor area. We offer flat rate IT...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
Simply IT is a veteran-owned managed IT services and cybersecurity provider in Ocala, Florida, serving small and mid-sized businesses across North Central Florida. We're the one partner for all your technology managed IT and help desk, cybersecurity, Microsoft 365, cloud, VoIP phones, and AI for business. We...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Ocala, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
Turn to The KR Group, a leading IT company in Grand Rapids providing managed IT services and IT support, to develop a plan to strategically guide your IT environment as your goals change...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Grand Rapids, Michigan
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
PCS Managed Services helps businesses strengthen operations with reliable managed IT, cybersecurity, cloud, consulting, network management, help desk, disaster recovery, and unified communications solutions. Serving organizations across industries such as healthcare, finance, manufacturing, legal, and...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Memphis, Tennessee
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
CentraLink provides managed IT services in Pasadena, helping businesses improve performance, security, and reliability through proactive technology management. Services include 24/7 IT support, cybersecurity, cloud solutions, network support, helpdesk services, business continuity, and strategic IT...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Pasadena, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Birdhouse Web Design, we create websites that support your business goals. Our team delivers designs that connect with your audience and are built for speed, search engine visibility, and user-friendly functionality. We understand the value of a website that looks great and works reliably. With...
Top Services:
- Web Design
- UI/UX Design
- eCommerce Development
- WordPress Website Design
- Web Development
- Show more
- Location
- St. Paul, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Best Recruiting and Staffing Service in USA offer end-to-end recruitment and workforce solutions across various industries in the US...
Top Services:
- HR Outsourcing
- Managed Services
- Location
- Farmington Hills, Michigan
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Visionary IT is a managed services provider and cloud services company focused on helping growing companies with solutions to technology challenges. Migrating to the cloud, protecting data and ensuring security compliance to name a few...
Top Services:
- IT Services
- Managed Services
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
Building Community Engagement for four decades. A trusted name for managed ERP applications, cloud hosting, and media...
Top Services:
- IT Services
- Managed Services
- Location
- Parsippany-Troy Hills, New Jersey
- Number of Employees
- 250 - 499
AcaciaIT focuses on businesses that need the technological advantages of a full service IT company. From minor problems to full infrastructure installations...
Top Services:
- IT Services
- Managed Services
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
No other IT Consulting Firm in Northern Utah can touch our lightning fast response, expert customer service, professionalism, reliability, communication, follow-through, or ability to deliver technology solutions that work EXACTLY the way you want them to...
Top Services:
- IT Services
- Managed Services
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
ioLogik is a company that specializes in Data Recovery and IT services...
Top Services:
- IT Services
- Managed Services
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
With over a decade of expertise, Tech Department specializes in providing seamless technology solutions for both home and office environments, ensuring optimal performance and efficiency. Our experienced team is dedicated to delivering reliable support and innovative strategies tailored to meet your specific...
Top Services:
- IT Services
- Managed Services
- Location
- Naples, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Impress Computers provides IT support, consulting, and managed IT services for Houston businesses. Its locally based team offers 24/7 monitoring, on-site repairs, data backup, and remote IT services to ensure seamless and reliable IT solutions. With a focus on customer satisfaction, Impress Computers...
Top Services:
- IT Services
- Managed Services
- Location
- Katy, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
Started in 2007, aZen Technology Solutions is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT services in Lincoln...
Top Services:
- IT Services
- Managed Services
- Location
- Lincoln, Nebraska
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
With over 20 years of computer repair and IT experience, we are unprecedentedly qualified for all of your computer and network needs...
Top Services:
- IT Compliance Solution
- Managed Services
- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
An MSP501 IT Company in Pittsburgh, Pennsylvania providing IT Support, AI solutions and Cybersecurity for 25 years. JENLOR is 100% North American, 9+ year Average Customer Tenure, In-house CISSP Security Expertise. Let us help out on the technology side so you can focus on your business...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Cybersecurity
- Show more
- Location
- Canonsburg, Pennsylvania
- Number of Employees
- Under 49
centrexIT runs IT the way businesses wish it worked: one accountable team covering managed IT, cybersecurity, cloud, and infrastructure, with security designed in from the start rather than bolted on after something breaks. A San Diego company serving businesses since 2002, we support organizations across...
Top Services:
- Cloud Consulting
- IT Services
- DevOps Consulting
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- San Diego, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $175/hr
Aptera is a custom software development company which specializes in developing programs, websites, and mobile apps for enterprise-level companies. The company has worked closely with many different businesses and has successfully helped its clients move forward with all of their digital pursuits...
Top Services:
- Big Data Analytics
- IT Services
- Managed Services
- Cybersecurity
- UI/UX Design
- Show more
- Location
- Fort Wayne, Indiana
- Number of Employees
- 50 - 99
- Minimal Budget
- $50,000 & Up
Headquartered in Atlanta, GA, Group9 specializes in finding the right cloud, collaboration, infrastructure, security and managed services providers to match your company's specific business and technology needs. From carrier, cloud, security, software, mobile, IoT and infrastructure services to contract...
Top Services:
- Cloud Consulting
- Cybersecurity
- Managed Services
- IT Services
- IT Compliance Solution
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Helping Businesses Streamline Systems | Increasing Productivity & Profitability | Passionate About Driving Innovation...
Top Services:
- CRM Consulting
- ERP Consulting
- Software Development
- Business Consulting
- IoT
- Show more
- Location
- Milford, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
AutomateIT Ops is a Nashville-based managed IT provider delivering Managed Hosting & Cloud, Managed IT 360°, Security as a Service, Robotics As a Service, and AI as a Service. Serving U.S. businesses, it helps organizations simplify operations with cost-effective, enterprise-grade technology solutions...
Top Services:
- AI Development
- Software Development
- Managed Services
- Cybersecurity
- IT Services
- Show more
- Location
- Nashville, Tennessee
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
CloudGeometry is a Silicon Valley engineering firm that builds and runs cloud-native platforms, data pipelines, and AI systems for SaaS and enterprise teams. Its AI-MSL offering pairs an AI-driven delivery platform with a managed service: AI agents carry build and maintenance work across the software...
Top Services:
- AI Development
- Managed Services
- Software Development
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- Sunnyvale, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
AvierIT Tech empowers enterprises to thrive in the digital age. As a global technology services and solutions company, they combine deep industry expertise with a passion for innovation. By harnessing the power of data, technology, and AI, AvierIT Tech transforms bold ideas into impactful outcomes. Their...
Top Services:
- Software Development
- AI Development
- SEO
- Managed Services
- IT Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
SlickWhiz Solutions provides SharePoint, Dynamics 365, Azure, and Power Platform solutions to streamline your business with tailored consulting and integration...
Top Services:
- DevOps Consulting
- Managed Services
- IT Services
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
IT Support, Managed Services and Web Design for Naples, FL businesses. Specializing in professional services firms including medical and dental practices and financial advisories. We eat those for breakfast. Fast IT support, smart solutions, and zero geek-splaining. NerdSquad is your go-to IT partner for...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Naples, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $139/hr
- Minimal Budget
- Under $1,000
Weyland Tech Partners provides reliable, affordable cybersecurity solutions, designed to protect small and medium sized businesses from modern online threats. From endpoint protection to network monitoring and threat response, we help you stay secure so you can focus on running your business with...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
Managed IT services for Seattle and Tacoma businesses. 24/7 monitoring, cybersecurity, Microsoft 365 administration, and workflow automation...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Techpacity, we dont just build apps we solve problems and craft experiences your users will love. Our US-based team turns big ideas into powerful web and mobile solutions, from smart AI-driven platforms to smooth, high-performing native and hybrid apps that move your business forward...
Top Services:
- Mobile App Development
- Web Development
- UI/UX Design
- Managed Services
- CRM Consulting
- Show more
- Location
- Albany, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Dynamic Quest has been a leading provider of Cloud Consulting since 2000. Offering managed IT, cloud, and security services in North Carolina and beyond, we cater to Fortune 500 companies and SMBs...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Software Development
- Show more
- Location
- Greensboro, North Carolina
- Number of Employees
- 100 - 249
Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...
Top Services:
- IT Services
- Big Data Analytics
- Market Research
- CRM Consulting
- Managed Services
- Show more
- Location
- Edison, New Jersey
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $30/hr
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs