Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business. 

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United States × Transportation & Logistics ×
  • IT Excellence. Delivered.

    TBC is committed to serving our clients with IT services supported by experts using industry leading technology...

    Top Services:

    • IT Services
    • Cloud Consulting
    • Managed Services
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Scottsdale, Arizona
    Number of Employees
    100 - 249
  • Committed to Serving Better!

    Euphoric employs its industry expertise to facilitate business transformation for our clients. Our agile methodology enables us to adeptly harness technology, crafting and implementing innovative solutions that instigate technological disruption. Partner with us to proactively stay ahead of industry trends...

    Top Services:

    • Software Development
    • Cloud Consulting
    • Managed Services
    • Mobile App Development
    • AI Development
    • Show more
    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • Ground Your Marketing Grow Your Business

    Headquartered in Grand Rapids, Michigan, Roots Marketing provides design, web development, paid media, and managed hosting services tailored to help businesses grow. Our team is committed to delivering thoughtful strategy and measurable results through every stage of your digital presence...

    Top Services:

    • SEO
    • Digital Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    • Show more
    Location
    Grand Rapids, Michigan
    Number of Employees
    Under 49
  • An IT Experience Built For You

    BNC provides Dallas and Denver-area businesses with quick, local and personalized IT support. With a passionate team of expert engineers, we’re committed to not only helping your business run smoothly, but also educating and equipping you with the data needed to make informed IT decisions. With no long term...

    Top Services:

    • Staff Augmentation
    • IT Services
    • Cybersecurity
    • Managed Services
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • Advanced IT Solutions

    We provide the most advanced solutions for SaaS and data management to optimize SaaS operations and secure collaboration...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    Jersey City, New Jersey
    Number of Employees
    1000 & Up
  • Secure and Scalable IT Services

    CyOps specializes in IT services, providing businesses with cutting-edge technology solutions to enhance security, efficiency, and scalability. The agency offers a full suite of IT services, including cybersecurity, cloud computing, and infrastructure management. With a focus on innovation and reliability...

    Top Services:

    • IT Services
    • Cybersecurity
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    Cape Coral, Florida
    Number of Employees
    Under 49
  • GalaxE is a leading global professional services company providing a broad range of services under iconic brands including Outsource to America and GxFource...

    Top Services:

    • Mobile App Development
    • IT Services
    • Big Data Analytics
    • Managed Services
    • Show more
    Location
    Franklin Township, New Jersey
    Number of Employees
    1000 & Up
  • The Local IT Services Provider you've been looking for! We focus on your IT

    Senior IT PROFESSIONALS with Decades of EXPERIENCEWe have spent an unprecedented number of hours protecting some of the most sensitive data and systems...

    Top Services:

    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • Managed Services
    • Show more
    Location
    Toms River, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $95/hr
    Minimal Budget
    Under $1,000
  • Frist-Class IT Support

    VMX Technologies has had a simple goal -- to provide organizations of all size and type with first-class IT support. We pride ourselves on crafting expert technology and IT solutions for our clients...

    Top Services:

    • Software Development
    • IT Services
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    Camden, New Jersey
    Number of Employees
    Under 49
  • Your Trusted Central Texas IT Experts

    Heart of Texas Network Consultants has been serving the Central Texas area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses...

    Top Services:

    • Cloud Consulting
    • IT Services
    • Cybersecurity
    • Managed Services
    • Show more
    Location
    Waco, Texas
    Number of Employees
    Under 49
  • Efficient, Secured & Managed Cloud Hosting.

    AccuWeb Cloud provides comprehensive cloud hosting solutions with a wide range of features, all offered at competitive and affordable prices. Our commitment to delivering reliable and scalable cloud infrastructure ensures that businesses of all sizes can access top-tier hosting services without compromising...

    Top Services:

    • Cloud Consulting
    • IT Services
    • Managed Services
    • IT Compliance Solution
    • DevOps Consulting
    • Show more
    Location
    Old Tappan, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr
    Minimal Budget
    Under $1,000
  • Managed IT Services Firm

    CCPlus is a local computer company that specializes in bringing our clients the best computer solutions and technological competitive edge available...

    Top Services:

    • IT Services
    • Web Design
    • Web Development
    • Managed Services
    • Software Development
    • Show more
    Location
    Buffalo, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $135/hr
    Minimal Budget
    $1,000 - $10,000
  • Kemper Technology Consulting, IT professionals also offer a wide spectrum of business technology solutions, from networking solutions and website design to custom software applications and litigation support...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • Managed Services
    • IT Services
    • Show more
    Location
    Evansville, Indiana
    Number of Employees
    Under 49
  • Build enterprise AI solutions - starting with fully functional prototype to production-grade system.

    GenAI Protos is your agile AI engineering partner we deliver fully functional Generative AI prototypes in just8days, complete with expert guidance, documentation, and seamless handoff. We also provide micro advisory, On demand R&D, data engineering acceleration, and custom Edge AI development, deploying real...

    Top Services:

    • AI Development
    • Software Development
    • IT Services
    • Managed Services
    • Software Testing
    • Show more
    Location
    California, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $65/hr
    Minimal Budget
    $1,000 - $10,000
  • Experts in Software Development

    Compoze Labs is a software development company with expertise in app and website development, integration, and UX/UI. We aim to streamline as much of the process as possible to get you a secure, quality product in a timely manner. Our team has worked with a large variety of companies on a range of products...

    Top Services:

    • Software Development
    • Mobile App Development
    • IT Services
    • Managed Services
    • Cloud Consulting
    • Show more
    Location
    Minneapolis, Minnesota
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000
  • Accelerating Value Delivery

    We provide data, cloud, product, and quality engineering services for enterprises that need to transform with predictability. We partner with our customers on high-priority, high-visibility projects where failure is not an option. And we only work with customers who want a partner that is invested in the same...

    Top Services:

    • Big Data Analytics
    • Cloud Consulting
    • IT Services
    • Managed Services
    • IoT
    • Show more
    Location
    Stratford, New Jersey
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
  • Custom Software & AI Development

    Montenegro Systems builds custom software and AI solutions for startups, growing businesses, and enterprises. We deliver end-to-end products and outsourced development teams, with a focus on construction, transportation, and real estate...

    Top Services:

    • Software Development
    • AI Development
    • Mobile App Development
    • Staff Augmentation
    • Managed Services
    • Show more
    Location
    San Diego, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $50,000 & Up
  • A Love-Us-Or-Your-Money-Back Guarantee

    Lockbaud is a Kansas City-based managed IT services provider focused on helping small businesses, law firms, and accounting firms operate securely and efficiently. The company delivers proactive IT support, cybersecurity, cloud solutions, and VoIP services with a strong emphasis on responsiveness, same-day...

    Top Services:

    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Cybersecurity
    • Managed Services
    • Show more
    Location
    Kansas City, Missouri
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $1,000 - $10,000
  • One Hand to Hold for Seamless Technology Solutions

    Tigunia is a certified Microsoft Dynamics 365 partner helping mid-size businesses across North America get more from their technology. We implement and support Business Central ERP, Dynamics CRM, Power Platform, analytics, and managed infrastructure all under one roof.Our model is simple. Senior-level...

    Top Services:

    • ERP Consulting
    • Cloud Consulting
    • CRM Consulting
    • Managed Services
    • IT Services
    • Show more
    Location
    Edmond, Oklahoma
    Number of Employees
    Under 49
  • Leading Technology Partner Fortune 500 Enterprises Trust to Build, Modernize, and Scale Globally

    With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...

    Top Services:

    • IT Services
    • Software Development
    • Cloud Consulting
    • DevOps Consulting
    • Managed Services
    • Show more
    Location
    Plano, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $10,000 - $25,000
  • Proactive IT Services You Can Count On

    We believe in preventative and preemptive IT, rather than reactive IT. This saves our clients downtime, greatly-reduces cybersecurity incidents, avoids lost business and reduces headaches. Our aim is to provide the top IT support possible, and provide it fast...

    Top Services:

    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • Staff Augmentation
    • Managed Services
    • Show more
    Location
    Boca Raton, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    Under $1,000
  • Transforming Data Into Decisions

    Zivanta Analytics is an IT and big data analytics company that empowers businesses with data-driven insights and cutting-edge technology solutions. By leveraging advanced analytics and IT expertise, the company helps organizations optimize performance, enhance decision-making, and drive growth...

    Top Services:

    • Mobile App Development
    • Web Development
    • Big Data Analytics
    • IT Services
    • Managed Services
    • Show more
    Location
    Eden Prairie, Minnesota
    Number of Employees
    Under 49
  • Solutions to all Technology Issues.

    At ElitePC, our commitment to excellence propels us to the forefront of the Information Technology landscape, where we stand as a pioneering force. We take pride in delivering a comprehensive range of services meticulously crafted to address the dynamic and evolving needs of both businesses and individuals...

    Top Services:

    • Web Design
    • Web Development
    • WordPress Website Design
    • IT Services
    • Cybersecurity
    • Show more
    Location
    Garfield, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
  • Empowering Businesses with Trusted IT Solutions & Digital Innovation

    We are a dedicated team of experts in web design, development, and mobile applications, committed to transforming your ideas into scalable and user-friendly software...

    Top Services:

    • Mobile App Development
    • Web Design
    • Web Development
    • Software Development
    • IT Services
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
  • Technology & AI Built To Operate

    TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...

    Top Services:

    • IT Services
    • Cloud Consulting
    • DevOps Consulting
    • AI Development
    • Software Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
  • Bespoke IT Solutions

    IT Consulting, Web Development, Software Development, E-commerce, Software Testing, and Back office outsourcing...

    Top Services:

    • Software Development
    • Web Development
    • Social Media Marketing
    • IT Services
    • Mobile App Development
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • We Scale Your Business By Enhancing productivity

    EB DevTech LLC is a Houston-based technology and AI-automation consultancy that helps small and mid-sized businesses turn paper and chaos into clean, reliable systems. By combining cloud infrastructure, custom software, and intelligent automation, EB DevTech streamlines operations, enhances efficiency, and...

    Top Services:

    • AI Development
    • CRM Consulting
    • ERP Consulting
    • Mobile App Development
    • Software Development
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
  • AI-Powered Customer Experience, Built for Business Growth

    ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration...

    Top Services:

    • AI Development
    • DevOps Consulting
    • IT Services
    • Cloud Consulting
    • Staff Augmentation
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
  • Empowering enterprises to transform through human ingenuity and engineering excellence.

    Visionet is a leading IT services firm delivering digital experiences, enterprise modernization, Data & AI applications, and managed IT services. We leverage digital, data, and cloud technologies to meet clients needs efficiently. Serving diverse sectors, we simplify complexities and foster innovation. With a...

    Top Services:

    • IT Services
    • AI Development
    • Big Data Analytics
    • Cloud Consulting
    • DevOps Consulting
    • Show more
    Location
    Cranbury, New Jersey
    Number of Employees
    1000 & Up
  • Transforming Enterprise Operations with Agentic AI

    CogniAI helps commercial organizations and Government modernize operations through Agentic AI, intelligent automation, data engineering, geospatial intelligence, and enterprise AI platforms. Our expertise spans AI workflow orchestration, digital twins, data modernization, and secure AI solutions that improve...

    Top Services:

    • AI Development
    • Big Data Analytics
    • IT Services
    • CRM Consulting
    • ERP Consulting
    • Show more
    Location
    Leesburg, Virginia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $10,000 - $25,000
  • Smart AI Solves Business Problems

    Softico is an AI consulting, integration, and custom development company that helps businesses identify operational problems and turn them into practical, working AI-enabled solutions. Rather than selling a particular AI product, Softico focuses on improving business processes, connecting existing software...

    Top Services:

    • AI Development
    • Digital Strategy
    • Web Development
    • Software Development
    • Staff Augmentation
    • Show more
    Location
    Boca Raton, Florida
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • World-Class Offshore Software Development Agency.

    Nerdbug is a world-class offshore software development company that caters to businesses across various industries and growth stages, with precision and a passion for excellence. Contact us for cost-effective and timely delivery of AI & Ml software solutions, Web & Mobile app development, Custom enterprise...

    Top Services:

    • Software Testing
    • Software Development
    • Mobile App Development
    • Blockchain
    • AI Development
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • Custom Mobile App, AI App & Agentic Software Development

    Appagentix is a mobile app and AI product development company that helps startups, growing businesses, and large enterprises replace manual processes with software that scales. With offices and delivery teams across the USA, UAE, Saudi Arabia, Australia, Malaysia, Canada, and other regions...

    Top Services:

    • eCommerce Development
    • Web Development
    • AI Development
    • Mobile App Development
    • Software Development
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Global Company Specializing in Tech-Enabled Professional Services

    Sikich is a global company specializing in technology-enabled professional services. Now with more than 1,900 employees, it draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States...

    Top Services:

    • Accounting
    • Cybersecurity
    • ERP Consulting
    • ECM Consulting
    • Big Data Analytics
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
  • Experts solutions, just for you!

    A boutique cyber security consultancy firm that specializes in application security, cloud security, DevSecOps, threat modelling with focus on small businesses and startups. Also, provide multiple unique solutions like CyberRISK4Board and cyber risk management consulting...

    Top Services:

    • Cybersecurity
    • Cloud Consulting
    • Blockchain
    • Managed Services
    • Software Testing
    • Show more
    Location
    Nashua, New Hampshire
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
  • Your Cybersecurity Partner For Today and Tomorrow

    NetNXT is a premier cybersecurity and IT infrastructure management company offering end-to-end network security and IT consulting services. Our core expertise includes SOC operations, vulnerability assessment & penetration testing (VAPT), risk management, endpoint and cloud security, SASE, SD-WAN, Zero Trust...

    Top Services:

    • Cybersecurity
    • Managed Services
    • IT Services
    • IT Compliance Solution
    • Show more
    Location
    Boulder, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Dream It, Code It, Conquer It

    FX31 Labs is a technology innovation partner specializing in AI, Blockchain, IoT, and custom software development. With 25+ years of leadership, we help startups, scale-ups, and enterprises accelerate growth through MVP development, scalable tech teams, and software outsourcing. Our agile approach ensures...

    Top Services:

    • Staff Augmentation
    • IT Services
    • HR Outsourcing
    • IT Compliance Solution
    • Managed Services
    • Show more
    Location
    Millburn, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $25,000 - $50,000
  • Your Partner In The Industry 5.0 Revolution

    Nuventure Connect, established in 2009, delivers sustainable digital transformation through AI, IoT, and managed cloud services, offering secure, scalable global support backed by ISO 27001:2022 and SOC 2 certifications...

    Top Services:

    • Cloud Consulting
    • AI Development
    • Mobile App Development
    • SEO
    • DevOps Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Business Through SAP Excellence"

    At GlobalVox, we're your companions in the SAP journey, offering proven managed IT solutions. With over 20 years of experience, we uplift businesses by modernizing IT, ensuring security, and enabling flexibility...

    Top Services:

    • Mobile App Development
    • Blockchain
    • AI Development
    • Software Development
    • Web Development
    • Show more
    Location
    Herndon, Virginia
    Number of Employees
    100 - 249
  • Powering Innovation. Enabling Change.

    From design to deployment, Claritus delivers secure, scalable, and user-friendly applications backed by 24/7 support...

    Top Services:

    • Web Development
    • Mobile App Development
    • DevOps Consulting
    • Cloud Consulting
    • IT Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
  • Data Activated. Solutions Delivered

    Data and AI engineering at exchange-grade scale enterprise data platforms, cloud, and production AI from a Cloudera Premier Partner with 250+ engineers...

    Top Services:

    • AI Development
    • Big Data Analytics
    • Software Development
    • Cloud Consulting
    • IT Services
    • Show more
    Location
    Newark, Delaware
    Number of Employees
    100 - 249
    Minimal Budget
    $25,000 - $50,000
  • EnlightVision is the partner of choice for many of the worlds leading enterprises, SMEs, and technology innovators. We elevate businesses through custom software development, product design, QA, and consultancy services. Our commitment is to deliver cutting-edge solutions tailored to your unique needs...

    Top Services:

    • Mobile App Development
    • AI Development
    • Software Development
    • IT Services
    • Web Development
    • Show more
    Location
    St. Charles, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

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Managed IT Services FAQs

What can a managed IT service provider do for business?

A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues. 

MSPs typically handle: 

  • IT infrastructure management (networks, servers, hardware, and cloud systems) 
  • Proactive monitoring and maintenance to prevent downtime 
  • Cybersecurity and data protection, including threat detection and incident response 
  • Backup and disaster recovery to protect business-critical data 
  • Help desk and technical support for day-to-day issues 
  • IT planning and advisory, aligning technology with business goals 

As IT environments grow more complex, more U.S. businesses are turning to managed services. 

The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats. 

What types of MSPs are there?

Managed service companies can be categorized in two ways: 

1. By provider model (how the MSP operates and partners with your business) 

TypeWhat It CoversBest For
Pure-Play MSPsCore IT operations like monitoring, maintenance, patching, and system support Small to mid-sized businesses needing reliable day-to-day IT management 
Staffing-Led MSPsManaged IT services combined with IT staff augmentationCompanies that need flexible capacity or temporary technical expertise
High-Level (Strategic) MSPsEnd-to-end IT management, cybersecurity, cloud strategy, and long-term planning Enterprises with complex infrastructure and strategic IT needs

 

2. By service focus (what specific IT functions they manage) 

Most specialize in one or more of the following areas: 

  • IT support: Ongoing monitoring, troubleshooting, and system maintenance 
  • Security services: Threat detection, vulnerability management, and compliance support 
  • Cloud services: Cloud migration, optimization, and ongoing management 
  • Network services: Network monitoring, performance optimization, and connectivity management 
  • Backup & disaster recovery: Data protection, backups, and business continuity planning 
  • Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal 

What benefits can businesses expect from managed IT service providers?

MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table: 

  1. Predictable IT costs
    Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses.
  2. Access to specialized expertise
    On-demand support across infrastructure, cloud, security, and compliance.
  3. Proactive system oversight 
    Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits.
  4. Stronger security foundations 
    Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. 
  5. Simplified compliance support
    Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS.
  6. Optimized technology management 
    Guidance on selecting, maintaining, and updating systems helps you avoid waste.
  7. More focus on core work 
    Internal teams spend less time on IT operations and more on business priorities. 

What is the difference between staff augmentation and managed services?

Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways: 

AspectStaff AugmentationManaged Services
Primary purposeFill skill or capacity gapsFully manage defined IT functions 
ControlClient retains full controlProvider owns delivery and outcomes
Engagement typeShort-term or project-basedUsually ongoing, long-term partnership
AccountabilityClient manages performanceProvider accountable via SLAs
Team integrationWorks as part of your in-house teamOperates as an external IT owner
Cost structureHourly or contract-basedTypically fixed or subscription-based

 

How much do managed service providers in the USA charge?

On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.

Main factors that influence MSP pricing: 

  • Number of users or devices 
  • Scope of managed services 
  • Infrastructure complexity and data volume 
  • Contract length and service hours 

Common MSP pricing models: 

  • Per-user pricing: Predictable costs tied to headcount 
  • Per-device pricing: Charges based on supported hardware 
  • Tiered plans: Different service levels at increasing prices 
  • Flat-rate pricing: Unlimited support for a fixed monthly fee 
  • À la carte services: Pay only for specific IT needs