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The Ritz-Carlton needs no introduction. Over time, this hotel chain has become synonymous with luxury and quality service, making it a top choice accommodation for nearly anyone who can afford it.
It should come as no surprise then that the Ritz-Carlton app also offers a luxurious, high-end experience similar to what one would expect when staying at one of their hotels. Through the app, Ritz-Carlton rewards members can find and book reservations at the Ritz and other Marriott properties, but also gain access to amplified customer services delivered through the app. Some key features to improve the quality of the user’s stay include mobile check in and check out and notifications letting the guest know as soon as their room is ready to accommodate them.
Users can also make requests via the mobile app, so extra towels or a replacement for a forgotten item are literally only a tap away. Furthermore, there’s the option to manage bookings through the app, where upcoming stays are recorded and can be automatically synced with the user’s calendar or added to their Apple Wallet for easy access. Rewards levels are automatically tracked, so the user can see their stats and Rewards status.
Booking through the app is a straightforward affair. The user can search based on current location, or enter a destination of their choice. The search results are populated with available Ritz-Carlton properties first, but other Marriott options are also included, so the user gets access to a broad array of options. Each property listing includes detailed information, including a range of photos, nightly cost, room options, and amenities lists.
The design of the Ritz-Carlton app is in line with the brand’s luxurious image. Large, stunning photography greets the user on opening the app, preparing them for an immersive, high-end experience.
Ritz-Carlton is a corporate app design in the Hospitality, Luxury and Travel industries.