Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs.
We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.
The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...
BackOffice Pro
- Best for: Overall
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: 100-249
- Location: Princeton, NJ
BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.
BackOffice Pro Sucess Story
- Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
- Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
- Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.
Check Out BackOffice Pro Agency Profile
IQ BackOffice
- Best for: Finance and accounting
- Average hourly rate: $20
- Minimum budget: $10,000-$25,000
- Founded: 2002
- Size: 500-999
- Location: El Segundo, CL
- Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf
With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.
IQ BackOffice Sucess Story
- Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
- Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
- Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.
Check Out IQ BackOffice Agency Profile
Premier BPO
- Best for: Insurance and revenue cycle management
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2003
- Size: 1000 & Up
- Location: Clarksville, TN
- Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart
Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.
Premier BPO Sucess Story
- Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
- Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
- Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.
Check Out Premier BPO Agency Profile
MOS
- Best for: Data entry
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: Under 49
- Location: Tulsa, OK
- Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples
Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.
MOS Sucess Story
- Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
- Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
- Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.
Auxis
- Best for: Automation
- Average hourly rate: $75
- Minimum budget: $50,000 & Up
- Founded: 1997
- Size: 500-999
- Location: Fort Lauderdale, FL
- Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL
A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.
Auxis Sucess Story
- Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
- Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
- Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.
Check Out Auxis Agency Profile
SourceFit
- Best for: Digital marketing
- Average hourly rate: $7
- Minimum budget: Under $1,000
- Founded: 2006
- Size: 1000 & Up
- Location: Quezon City, Philippines
- Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM
SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.
SourceFit Sucess Story
- Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
- Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
- Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.
Check Out SourceFit Agency Profile
Unity Communications
- Best for: Administrative services
- Average hourly rate: $9
- Minimum budget: Inquire
- Founded: 2009
- Size: 500-999
- Location: Gilbert, AZ
- Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American
Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.
Unity Communications Sucess Story
- Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
- Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
- Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.
Check Out Unity Communications Agency Profile
Simply Contact
- Best for: Customer support
- Average hourly rate: Inquire
- Minimum budget: Under $1,000
- Founded: 2000
- Size: 250-499
- Location: Dnipro, Ukraine
- Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia
Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.
Simply Contact Sucess Story
- Challenge: A European payment service company needed efficient back office and client-facing customer support.
- Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
- Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.
Check Out Simply Contact Agency Profile
BBC Global Services
- Best for: Recruitment
- Average hourly rate: $25
- Minimum budget: $1,000-$10,000
- Founded: 2017
- Size: 100-249
- Location: Scotch Plains, NJ
- Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks
BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.
BBC Global Services Sucess Story
- Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
- Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
- Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.
Check Out BBC Global Services Agency Profile
TechSpeed
- Best for: Data management
- Average hourly rate: $6
- Minimum budget: $1,000-$10,000
- Founded: 2002
- Size: 100-249
- Location: Portland, OR
- Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM
TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.
BBC Global Services Sucess Story
- Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
- Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
- Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.
Check Out TechSpeed Agency Profile
How We Picked the Best Back Office Outsourcing Companies
We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:
- Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
- Success stories: Scope of work, measurable results, and niche
- Industry awards: Recognition from reputable award-giving bodies
- Team expertise: Back-office providers’ profiles, background, and skill set
- Back-office outsourcing services: Core back-office offerings and niche
For each back-office outsourcing company we feature on the platform, we ensure that they offer:
- Scalable back-office solutions
- Experienced global talent
- Fast turnaround time
- Data security compliance
- Collaborative team
Visit the DesignRush Research Methodology page to learn more about our selection process.
10 Best Back Office Outsourcing Services Compared
| Agency name | Location | Hourly rate | Size | Best for |
| BackOffice Pro | Princeton, NJ | Inquire | 100-249 | Overall |
| IQ BackOffice | El Segundo, CL | $20 | 500-999 | Finance and accounting |
| Premier BPO | Clarksville, TN | Inquire | 1000 & Up | Insurance and revenue cycle management |
| MOS | Tulsa, OK | Inquire | Under 49 | Data entry |
| Auxis | Fort Lauderdale, FL | $75 | 500-999 | Automation |
| SourceFit | Asheville, NC | Inquire | 1000 & Up | Digital marketing |
| Unity Communications | Gilbert, AZ | $9 | 500-999 | Administrative services |
| Simply Contact | Dnipro, Ukraine | Inquire | 250-499 | Customer support |
| BBC Global Services | Scotch Plains, NJ | $25 | 100-249 | Recruitment |
| TechSpeed | Portland, OR | $6 | 100-249 | Data management |
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Passion for our work - One Firm, One Voice.
We are an international firm with a presence in Peru, Colombia, Ecuador, Chile, and Mexico, specializing in providing audit, financial, accounting, tax, and legal consulting services, outsourcing services, inventories, transfer pricing, and IT, among others...
Top Services:
- Accounting
- Cybersecurity
- IT Services
- BPO
- Business Consulting
- Show more
- Location
- Lima, Peru
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $1000/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOptimice Peru Services
Data sourced from the agency's DesignRush profileBelmond Grupo Cantabria Electro Ferro Centro Isopetrol Confiteca Glenmark Pharmaceuticals Parque Fabricato Pesquera Diamante Cía. Minera Santa Luisa S.A.
Your Trusted Partner
MacTay is one of Nigerias leading Human Resources Management Consulting firms, with over 40 years of experience empowering organizations through people-focused and performance-driven solutions. Since 1982, we have partnered with some of Africas most prominent businesses, delivering innovative strategies and...
Top Services:
- BPO
- HR Outsourcing
- Location
- Lagos, Nigeria
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMacTay Services
Data sourced from the agency's DesignRush profileMTN Nigeria Huawei Exxon Mobil
MacTay Reviews & Testimonials
Otunba Sodiq's Review Sourced from Google
The toilet hand flusher was bringing out black stinky dirty water. Now image apply that on your body without checking
Nsikakabasi Dan's Review Sourced from Google
Mac Tay centre is a cool training centre for numerous professional trainings. The classes have provisons for audio visuals, we'll ventilated, and conducive for learning. They offer onsite training, virtual ,as well as hybrid training configurations.Facilitators are quite knowledgeable and the trainings very rich and satisfactory. However, I think they can do better by highlighting/ tiger- marking changes on walkway elevations and ensuring better service delivery by their contracted catering service providers. In all, May Tay is a cool place for training .
Osho Peaceoluwa's Review Sourced from Google
Good morning sir/maMy name is Osho Peaceoluwa Elizabeth, a graduate of Public administration in Babcock University.I want to confirm if your organisation accept NYSC corpers
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsource Your Headaches
Newton Workforce is a multidisciplinary workforce and outsourcing company based in Lebanon, providing integrated business support solutions across Lebanon and the region. We assist startups, SMEs, multinational corporations, NGOs, and investors with Employer of Record (EOR), payroll management, HR...
Top Services:
- BPO
- HR Outsourcing
- Call Centers
- Customer Support
- Translation Services
- Show more
- Location
- Lebanon, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNewton Workforce Services
Data sourced from the agency's DesignRush profileSiemens HP LG GE HILL ICICI
Newton Workforce Reviews & Testimonials
Muhammed Hassen's Review Sourced from Google
Hello, we can work togetherWe can send Ethiopian workersWe can send male and female workers
Mame Logaw's Review Sourced from Google
Hello, we can work together.We can send Ethiopian workers.We can send male and female workers.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBeyond HR, Shaping Future Success
At AuraCore Consulting, we believe that successful businesses are built by great people and supported by efficient operations. Founded with a passion for connecting talent with the right opportunity, we help organizations overcome workforce challenges through practical, reliable and people focused solutions...
Top Services:
- Digital Marketing
- Business Consulting
- BPO
- HR Outsourcing
- Accounting
- Show more
- Location
- Karachi, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAuraCore Consulting Services
Data sourced from the agency's DesignRush profileEnergy Minds AFS LeathCraft Conductivity Career & HR Solutions
US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadium Services
Data sourced from the agency's DesignRush profileSquare Rackspace Microsoft LG DirecTV OSRAM Time Logistics Palo Alto Networks Amada Senior Care brightwheel
Leadium Reviews & Testimonials
AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDiversified Holding Company
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
- Business Consulting
- BPO
- Phone Answering Services
- Customer Support
- HR Outsourcing
- Show more
- Location
- Cape Town, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEconx Group Services
Data sourced from the agency's DesignRush profileeCommerce Industry Hardware & Networking Industry Corporate Services Industry
Beyond Standard Solutions
Transform Targets helps organizations scale operational capacity without increasing internal overhead. We provide skilled professionals who integrate directly into existing workflows, enabling businesses to operate efficiently while maintaining full visibility and control. Our focus is simple: support the...
Top Services:
- BPO
- Customer Support
- Logistics
- Call Centers
- Business Consulting
- Show more
- Location
- McKinney, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTransform Targets Services
Data sourced from the agency's DesignRush profileConstruction Industry Transportation & Logistics Industry Insurance Industry
Transform Targets Reviews & Testimonials
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended.
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended!
Zayan Hassan's Review Sourced from Google
Excellent support across chat, email, and social media.The team is responsive, professional, and always helpful.They provide a smooth and consistent customer experience.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsA Consulting First Partner
New Phase Solutions (NPS) is a consulting-led digital transformation company based in South Africa, helping businesses modernize operations through strategy, technology, and AI-driven solutions. We specialize in digital transformation consulting, AI & automation, business process optimization, cloud...
Top Services:
- Managed Services
- AI Development
- Mobile App Development
- eCommerce Development
- Digital Strategy
- Show more
- Location
- Midrand, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNew Phase Solutions Services
Data sourced from the agency's DesignRush profileNPS NC DH
New Phase Solutions Reviews & Testimonials
Mongezi Magagula's Review Sourced from Google
What we appreciated most about New Phase Solutions was their consulting mindset. They not only just offer development services, they focused on solving actual business problems.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMunzai Solutions Services
Data sourced from the agency's DesignRush profileSouqh Maxyfi Konch Skriber
Munzai Solutions Reviews & Testimonials
Appointment Setting Review from Troy Porter
Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsNearshore outsourcing and customer experience (CX) solutions provider
SkyCom is a nearshore BPO provider helping businesses scale customer support, healthcare operations, technical support, and back-office services...
Top Services:
- BPO
- Call Centers
- Customer Support
- Transcription Services
- Phone Answering Services
- Show more
- Location
- San Salvador, El Salvador
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSkyCom Services
Data sourced from the agency's DesignRush profileRetail Customer Healthcare Customer Support BFSI Customer Support
We Solve "IT"
We transfer all the experience of our team to partially or fully manage your area of IT, focusing on your needs and complying with the established...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Staff Augmentation
- Show more
- Location
- Lima, Peru
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCTIC Services
Data sourced from the agency's DesignRush profileHasbro Peru Mitsubishi Peru Tozzi Green Peru Clariant Peru
CTIC Reviews & Testimonials
Software Development Review from Benjamin Fabre
Our collaboration with CTIC on the "Smart Manufacturing Solutions" initiative aimed to revolutionize our manufacturing processes through cutting-edge software development. Faced with the challenge of enhancing efficiency and quality control in our production line, we turned to CTIC's expertise to devise tailored solutions for optimizing our operations.The project began with a comprehensive assessment of our manufacturing environment and needs. CTIC meticulously examined our processes, pinpointed areas of improvement, and worked closely with our team to establish specific goals and objectives. Armed with a deep understanding of our requirements, they set out to create a comprehensive solution.Their efforts encompassed the development of a centralized dashboard with real-time monitoring capabilities. This dashboard offered invaluable insights into critical production metrics such as throughput, downtime, and defect rates, empowering our team to make informed decisions and promptly address any issues. Additionally, CTIC seamlessly integrated IoT devices and sensors across our facilities to enable continuous data collection and analysis, enabling predictive maintenance and early identification of equipment failures.A significant milestone of the project was the implementation of predictive maintenance algorithms. Using advanced machine learning techniques, CTIC crafted algorithms capable of predicting potential equipment malfunctions based on historical data and performance trends. This proactive maintenance approach not only reduced downtime but also optimized our maintenance schedules, resulting in considerable cost savings and improved operational efficiency.
Cybersecurity Review from Prajit Nanu
We engaged Rivell LLC in order to fortify our cyber security infrastructure and enhance the overall security of our financial services. Our primary objectives were to fortify our systems against cyberattacks, ensure industry compliance, and enhance our data protection protocols to safeguard confidential financial information.Rivell LLC conducted a detailed evaluation of our current cyber security system and identified potential weak points and areas for improvement. They recommended a tailored strategy that combined state-of-the-art threat detection technologies, trustworthy encryption methods, and proactive monitoring tools. Among the significant results were:setting up a multi-layered firewall to fend off outside threats.Systems for detecting and preventing intrusions are being used to thwart attempts by unauthorized users.implementing endpoint security solutions to fortify every networked device.development of specific security policies and processes that adhere to industry best practices and legal requirements.Rivell LLC is distinguished by the depth of its expertise and its unwavering commitment to client satisfaction. They exhibit initiative by coming up with innovative solutions that are tailored to our needs, in addition to their extensive understanding of the always evolving world of cyber threats. Their passion for attaining observable outcomes and their commitment to excellence were unmistakable throughout our collaboration.
IT Services Review from Gianni Butler Aliaga
Working with CTIC has been an absolute pleasure. Their team of skilled, seasoned professionals consistently exceeds expectations, offering cutting-edge services and exceptional work not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs that exceeded our expectations. I cannot recommend CTIC highly enough for any business seeking TI innovative and and exceptional service support. If you're in search of a reliable trustworthy IT Company, look no further than CTIC we are thrilled with the results and highly recommend for any IT development needs or solutions
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTechnology & AI Built To Operate
TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- AI Development
- Software Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTransData Services
Data sourced from the agency's DesignRush profilePrimary Care Coalition Ship a Car Direct Royal Online Business Solutions Partnership Title Company
Innova Car rental for Outstation
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Top Services:
- Print Design
- Web Design
- UI/UX Design
- Affiliate Marketing
- CRO
- Show more
- Location
- Gurgaon, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGurgaontourstravels Services
Data sourced from the agency's DesignRush profilebajaj supplesoft solpany
Designveloper - Realizing Ideas
Designveloper is a leading software development company in Vietnam, founded in 2013 and headquartered in Ho Chi Minh City. Our mission is to help startups and enterprises transform ideas into real, impactful products...
Top Services:
- Web Design
- Mobile App Development
- Software Development
- AI Development
- Web Development
- Show more
- Location
- Ho Chi Minh, Vietnam
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $26/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 16 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDesignveloper Services
Data sourced from the agency's DesignRush profileLumin Joyn’it Aha Swell & Switchboard Ordoclic Song Nhi Chloe Ting Walrus Education Salepositive Talent Wasabi
Designveloper Reviews & Testimonials
Hoàng Văn Dũng's Review Sourced from Google
They have professional working process and can quickly adapt to our needs with latest technology. If you're going to build a product, this company is highly recommended.
I Lê's Review Sourced from Google
This is the company which I am collaborating with some projects until now.They have the professional working process and great support all the time.I highly recommend this company.
Cloe An's Review Sourced from Google
They support really fast, good team (y). If you want to build a mobile app with good rate, highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAfrica's No.1 Telephone Answering Service Firm.
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- BPO
- Show more
- Location
- Lagos, Nigeria
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCallTel Communications Limited Services
Data sourced from the agency's DesignRush profileGold Alliance Capital Inc. Walden Properties LLC MeadowHall Group Standard Bearers School Global International College Cilog Systems Lauretta Largley Company APC Santa Lucia Private School
CallTel Communications Limited Reviews & Testimonials
Lauretta Langley's Review Sourced from Google
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOne Degree Ahead of Threats.
1Degree Surveillance is a nationwide commercial remote video monitoring and CCTV monitoring provider that helps businesses detect, verify, and respond to security threats in real time.The service combines AI-powered threat detection with trained, U.S.-based security operators who monitor connected camera...
Top Services:
- BPO
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts1Degree Surveillance Services
Data sourced from the agency's DesignRush profileConstruction Real Estate Automotive
Human-Verified. Zero Errors.
INFIXX is a Bangladesh-based digital agency with a highly skilled team of Twenty-two (22) professionals delivering top-tier BPO services to global clients and businesses worldwide...
Top Services:
- BPO
- Transcription Services
- Translation Services
- Big Data Analytics
- CRM Consulting
- Show more
- Location
- Dinajpur, Bangladesh
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsINFIXX Services
Data sourced from the agency's DesignRush profileDesignroom24 Lola Atanda Acounting Services WebNion
AI-Enabled Custom Software Development Company
Vaden Consultancy is a trusted partner delivering end-to-end technology and talent solutions to help businesses scale efficiently and securely. With deep expertise in Microsoft 365 CRM, Business Central, Power Platform, Azure Cloud, custom software development, and IT staff augmentation...
Top Services:
- Software Development
- Staff Augmentation
- HR Outsourcing
- ERP Consulting
- CRM Consulting
- Show more
- Location
- Ahmedabad, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVaden Consultancy Services
Data sourced from the agency's DesignRush profileEducation Industry Health Care Industry Energy & Mining Industry
Vaden Consultancy Reviews & Testimonials
Tanu Bhagchandani's Review Sourced from Google
Working with Vaden Consultancy has been a great experience. The team is professional, supportive, and delivers quality solutions on time. Their expertise and commitment to client satisfaction truly stand out. Highly recommended!
Navin Vora's Review Sourced from Google
Vaden Consutany is best recruitment services company. We have hire VADEN CONSUTANY company last 1 year ago. Vaden is provided best resource to us.
Kaushal Sharma's Review Sourced from Google
"I joined Vaden Consultancy as a Programmer Analyst one year ago, and my journey so far has been truly rewarding. The company nurtures a supportive and collaborative culture where continuous learning and professional growth are strongly encouraged. As a leading software development company, Vaden Consultancy provides opportunities to work on innovative projects with modern technologies. The leadership team is approachable, and the work is both challenging and fulfilling. I’ve experienced remarkable personal and professional growth here. Vaden Consultancy is an excellent place for anyone eager to advance their career in a dynamic and forward-thinking environment. Excited for the future ahead!"
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPipeline built. Meetings booked. Repeat.
Pixalrity is a B2B client acquisition agency that builds done-for-you outbound systems for companies that need a predictable pipeline. We run LinkedIn outreach, cold email, and cold calling campaigns targeting the right decision-makers at the right time. Our work is hands-on and results-driven. We've...
Top Services:
- Digital Services
- Digital Marketing
- CRM Consulting
- Digital Strategy
- Business Consulting
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPixalrity Services
Data sourced from the agency's DesignRush profileChicago-based AI Governance Company Myemployment Cyvra
Possibilities Made Real
At Agile Pro Solutions success is our primary drive. Agility, rapid growth, client satisfaction, expertise and continuous improvement, this is what we stand for. We connect the best talent with client needs by providing gold standard in offshore staffing for any services and industries...
Top Services:
- BPO
- Location
- Boca Raton, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $14/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAgile Pro Solutions Services
Data sourced from the agency's DesignRush profileFox Logistics Corporate Client Services Florida Smart Energy
Agile Pro Solutions Reviews & Testimonials
Staffing Review from Ian Lahiff, P.E., LEED AP
The APS team bolsters our capacity to deliver clear insights to our clients, helping them make more informed data driven decisions. APS's highly specialized consultants maintain a high caliber of work and precise attention to detail. Their ability to quickly onboard new team members ensures we have a deep bench to scale our services. The team engages fluently with our staff and interact professionally with clients. APS has the rare confidence to work in a client facing capacity. Highly reccomend
Staffing Review from Kyle Mlakar
When we looked to expand our offshore team, it was vital for us to find an organization that shared our same perspectives and values with regards to "people". APS quickly demonstrated that they now only understood our viewpoint, they wanted to help us realize it. APS has been a steadfast and valued partner of our company over the past year, and we look forward to continuing our work together for the foreseeable future.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQuality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroCom CX Services
Data sourced from the agency's DesignRush profileRocket Sharing Audika Group Digital One Vodafone TIM
EuroCom CX Reviews & Testimonials
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour growth is our mission
Connext helps companies build custom, dedicated offshore support teams...
Top Services:
- BPO
- Call Centers
- Customer Support
- Transcription Services
- Accounting
- Show more
- Location
- Angeles, Philippines
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $11/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConnext Global Solutions Services
Data sourced from the agency's DesignRush profileHome Depot Sysco Popeyes Jack in the Box
Crafting your Ideas
Workeely is your comprehensive solution hub. We provide a range of services including Website Design, Graphics, CV and Resume Writing, Virtual Assistance, Copywriting, and more. Our proficient team ensures top-quality solutions that foster your business's success in the digital era. We stand by our commitment...
Top Services:
- Graphic Design
- Design Services
- Web Design
- Web Development
- WordPress Website Design
- Show more
- Location
- Twin Falls, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWorkeely Services
Data sourced from the agency's DesignRush profileAndgo Systems BluEarth Renewables Inc. Birchcliff Energy Ltd. Great Little Box Company Ltd. Trialto Wine Group Ltd. More Than Just Feed Inc. Visier Inc.
Hire Global Talent Without Borders Legal Risk Or Delays
Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...
Top Services:
- HR Outsourcing
- Business Consulting
- BPO
- Customer Support
- Show more
- Location
- Muntinlupa, Philippines
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSmart Outsourcing Solution Services
Data sourced from the agency's DesignRush profileLocomote Convertr The Solicitors Group Virtual Labs Nikken International, Inc. AECO Energy Philippines CapAll Tax Fun Kids Guide Professional Dentistry
Smart Outsourcing Solution Reviews & Testimonials
Michael Konomanyi's Review Sourced from Google
Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.
ben howlett's Review Sourced from Google
We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.
Robert Greene's Review Sourced from Google
Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAccelerating Growth
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
- BPO
- Location
- Calgary, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKorfshore Inc Services
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Your Trusted Outsourced Staffing Agency & Recruitment Partner
Global Staff Network is an Australian-owned offshore staffing partner that helps businesses build reliable remote teams in the Philippines. They support growth with tailored recruitment, payroll, IT support, and managed offshore staffing across construction, admin, finance, marketing, tech, and real estate...
Top Services:
- Accounting
- Web Development
- Video Production
- Graphic Design
- SEO
- Show more
- Location
- Davao City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $9/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Staff Network Services
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Global Staff Network Reviews & Testimonials
Ric Catequista's Review Sourced from Google
Working with GSN has been a positive experience. The team is supportive, professional, and great to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExcellent People, Exceptional Service
Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Top Services:
- Call Centers
- BPO
- HR Outsourcing
- Customer Support
- Show more
- Location
- Kuala Lumpur, Malaysia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUpstream BPO Services
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Better Outsourcing
Hamedia is comprised of highly trained individuals who are experts in their respective fields. We take great pride in our ability to provide our clients with the best talent available. Whether you need sales professionals, marketing experts, or customer service representatives, we have team members who can...
Top Services:
- Graphic Design
- Video Production
- Branding
- Web Design
- Web Development
- Show more
- Location
- Irvine, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHamedia Services
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Hamedia Reviews & Testimonials
Haelie Ford's Review Sourced from Google
If you're looking for a team with a strong creative edge and a good sense of social media trends, Hamedia is worth considering. Just be clear about your expectations, timelines, and brand identity from the start to get the most out of the partnership.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
- Customer Support
- Transcription Services
- Phone Answering Services
- BPO
- Web Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
TechSpeed Reviews & Testimonials
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Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
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Back Office Outsourcing Service Hiring Guide
What are back office outsourcing services?
Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs.
While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency.
The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029.
While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include:
- Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats.
- Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations.
- Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex.
- Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise.
- Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments.
- Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients.
- Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions.
Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi.
Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up.
As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate.
What do back office companies do?
Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include:
- Insurance and claims processing
- Fund collection
- Accounting
- Human resources
- Payroll
- Data entry
- Data mining
- Data management
- Information technology
- Quality assurance
- Content management and creation
How much do back office outsourcing services cost?
Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour.
The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000.
Below is the average hourly cost of back office outsourcing services for various regions and countries
- North America: $22 - $25
- Western Europe: $40
- Eastern Europe: $12 - $25
- Australia: $35 - $55
- Africa and Middle East: $12 - $20
- Latin America: $8 - $18
- India: $5 - $9
- Pakistan: $6 - $10
- Philippines: $6 - $8
Why should I outsource back office services?
You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth.
- Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines.
- Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth.
- Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house.
- Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay.
- Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices.
A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload.
The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications.
Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client.
As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months.
How do I choose the best back office companies for my business?
You can choose the best back office companies for your business by following these steps:
- Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline.
- Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance.
- Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting.
- Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack.
- Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven.
- Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure.
- Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term.
- Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes.
- Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic.
- Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act.
- Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner.
Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details.
How do I find the best back office company on DesignRush that fits my budget?
You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type.
Below are five back office companies with the most affordable hourly rates on DesignRush:
- Zmed Solutions: $1
- DataPlusValue: $3
- Uniquesdata: $4
- CMDSoftch Solution: $4
- Oworkers: $4
What are the key success metrics in back office outsourcing?
There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics:
1. General outsourcing metrics
- Total cost reduction
- Quality assurance score
- Project completion rate
- Output per full-time equivalent
- Compliance and regulatory adherence
- End-user satisfaction rate
- Employee retention rate
- Employee turnover rate
- Human capital return on investment
- Service level agreement metrics
- Average response time
- Error or defect rate
- Service availability
2. Payroll
- Total payroll cost
- Payroll processing time
- Payroll errors
- Error resolution cycle time
- Overtime fees
- Total turnover costs
3. Accounting
- Invoice cycle time
- Days sales outstanding
- Days payable outstanding
- Accounts receivable turnover rate
- Accounts payable turnover rate
- Payment error rate
- Invoice exception rate
- Budget iterations frequency
- Error resolution time
- Cost per invoice
- Invoices processed per year per employee
4. Data entry
- Percentage of completion
- Data quality
- Data entry accuracy rate
- Data entry error rate
- Average time taken to process a data entry task
- Average turnaround time
- Data loss rate
- Project cost-containment
5. IT support
- Project completion time
- Flow efficiency
- Cycle time
- Average handle time
- Budget adherence
- Defect density
- Response time
- Resource utilization efficiency
- Infrastructure stability
What questions should I ask back office companies before hiring one?
You can ask the back office companies the following questions before hiring them:
Its Relevant Background
- Do you have experience providing back office support to companies like ours? Can you share their case study?
- How long have you outsourced in this industry?
- What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations?
- Do you have experience in my required service and technology?
Company Services and Processes
- What technologies or tools do you use for your services, project management, and client communication?
- What specific services do you offer? What is your expertise?
- How do you keep track of the quality and quantity of your services?
- How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills?
- Where are your employees based? What are their regular working hours?
- Do you provide 24/7 client support service?
- How do you manage currency fluctuations?
- What are your security protocols and data infrastructure to ensure business privacy?
- What is your disaster recovery plan?
The Project
- Who will be on our team, and who is our point of contact? What are their qualifications?
- What is my level of involvement in the hiring process?
- How do you ensure business continuity?
- How do you measure employee productivity, performance, and satisfaction?
- How do you handle cases when an employee does not align with the client or their team?
- What ROI can I expect when hiring your services?
What are the best back office outsourcing companies in the US?
The best back office outsourcing companies in the US are the following:
- DevsData Tech Talent
- 5.0 stars on DesignRush (37 reviews)
- 5.0 on Google (16 reviews)
- Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc.
- TechSpeed
- 4.9 stars on DesignRush (13 reviews)
- 3.9 stars on Google (18 reviews)
- Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee
- Team4eCom
- 4.9 stars on DesignRush (13 reviews)
- Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts
- Invensis
- 4.6 stars on DesignRush (13 reviews)
- Top clients: Philips, Amazon, LG, Bank of America
- Fusion CX
- 4.6 stars on DesignRush (3 reviews)
- 4.3 stars on Google (32 reviews)
- Top clients: Meesho, Craft Jack, HomeAdvisor
Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews.
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