Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.

Best United Kingdom Call Center Service Providers Rankings

8 Companies - Rankings updated: September 05, 2026

Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.

Expertise
Retail
Budget
Sort by: Top Rated
United Kingdom × Retail × Sort by: Top Rated × Clear Filters

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • Virtual Assistant India

    Amplify Business Performance With Virtual Assistants India

    Virtual Assistant India staffs dedicated ecommerce virtual assistants who handle customer interactions across phone, email, and chat, alongside order processing, inventory management, and marketplace operations on Amazon, eBay, and other platforms. The call center company brings 25+ years of experience...

    Top Services:

    • Call Centers
    Location
    London, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Virtual Assistant India Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bose
    • PepsiCo
    • Panasonic
    • Honda
    • dentsu
    Data sourced from the agency's DesignRush profile

    Virtual Assistant India Reviews & Testimonials

    • Patricia Woolridge
      Patricia Woolridge Owner at Undisclosed
      5.0 ★

      Amazon Review from Patricia Woolridge

      My Amazon vendor problems began when I realized that there were many instances of copyright infringement. Virtual Assistant India provided the perfect VA for the role who has also helped me with ensuring that certifications and product licensing are in place. The last 2 years have seen me, and my Amazon VA grow our sales together.this collaboration actually works!

    • Chad Fairbanks
      Chad Fairbanks Chief Executive Officer at Undisclosed
      5.0 ★

      Amazon Review from Chad Fairbanks

      I had no clue why many of my product listings were flagged or blocked by Amazon. Despite repeated calls with their support team, I could not find a proper answer. Thanks to my Amazon VA, all such escalations were handled with a clear diagnosis to the problem and a quick solution. My VA also helped me with brand registry.

    • Cheryl Patton
      Cheryl Patton Owner at Undisclosed
      5.0 ★

      Amazon Review from Cheryl Patton

      I had very clear priorities in terms of what an Amazon Ad expert should be able to do. My PPC virtual assistant has performed admirably, creating ad spending limits, choosing most relevant ad types, and identifying redundant campaigns. Today, I have the clarity I sought as a part of my Amazon ad targeting and the expertise I demanded for PPC performance analysis.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.8 4.8 (5)

  • Face for Business

    With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Burscough, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Face for Business Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pure West Radio
    • iLove homes Walsall
    • Anji Hazell
    • Lancasters Estate Agents
    • Actuation Valve
    • Formby GP
    • Minshull Windows
    • AmpEV
    • PhysioGO
    • Happy Dog Haven
    Data sourced from the agency's DesignRush profile

    Face for Business Reviews & Testimonials

    • Anonymous
      Anonymous CEO at GrowPortfolio Ltd
      5.0 ★

      Phone Answering Services Review from Anonymous

      Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

    • Nora
      Nora Owner at Undisclosed
      5.0 ★

      Phone Answering Services Review from Nora

      We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

    • Joshie
      Joshie Founder at Undisclosed
      5.0 ★

      Phone Answering Services Review from Joshie

      I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.6 4.6 (3)
    5.0 5.0 (102)

  • Expertcallers

    Delivering Customer Service with a Personal Touch

    Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...

    Top Services:

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Show more
    Location
    Rickmansworth, United Kingdom
    Number of Employees
    500 - 999
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Expertcallers Services

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Phone Answering Services
    • Market Research
    • Business Consulting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Backbone Solutions
    • Bringsy
    • Authentic Gaming
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Service 800

    Customer Experience Consultants

    For more than 30 years, SERVICE 800 has been designing programs and providing resources to measure Customer Experience every day. The SERVICE 800 methodology delivers the accurate metrics you need to build and measure an effective customer journey map. SERVICE 800 programs reveal the actions and behaviors...

    Top Services:

    • Call Centers
    • Market Research
    Location
    London, United Kingdom
    Number of Employees
    250 - 499

    Service 800 Services

    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Johnson Controls
    • Johnson & Johnson Surgical Vision
    • Grundfos North America
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Success with Systems

    21st Century Sales & Appointment Setting.

    Success with Systems. An end-to-end service helping organizations with every aspect of the sales cycle. From CRM development, marketing materials, marketing automation, scriptwriting, sales training, sales management, email marketing, social media marketing, and ongoing product and pricing development...

    Top Services:

    • Call Centers
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000

    Success with Systems Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Consumer Goods Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Reliance

    Cost-Effective Outsourcing Solutions

    We support businesses to succeed by outsourcing and providing centralised remote workers using cost effective solutions...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Cheltenham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr

    Reliance Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Insurance Industry
    • Telecommunication Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Supportal Business Services

    Do Less And Achieve More.

    Supportal Business Services endeavors to elevate your efficiency and productivity, facilitating a transition to a more streamlined and effective work approach. By providing access to a cadre of skilled UK Virtual Assistants, we aim to help you optimize your operations, reclaim valuable time, and foster growth...

    Top Services:

    • Call Centers
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Supportal Business Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bianca Miller London
    • Tru Powell Consultancy
    • AfroTouch Design
    • Parental Coaching
    • Purpose People
    • Megan Wilson Photography
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

Related Services

Call Centers Specialties in the United Kingdom

Call Centers Companies by City

Popular Services

Receive Free Proposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner

Specify your requirements