Partner with vetted design companies to capture and connect audiences through compelling visuals. Our directory features top design companies that guarantee conversion-focused graphic designs, websites, marketing collateral, and videos.

Best Design Companies

629 Companies - Rankings updated: August 19, 2026

Every design agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings may be paid.

  • Design & Build Studio for Founders & Brands

    We shape brands, websites and products that convert. Shipped in weeks, not months. Award-winning branding, UI/UX and development studio...

    Location
    Bucharest, Romania
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
  • Software suiting your budget

    For over twenty years, Netgen has been delivering cost-effective personalized software solutions to its clients. Our skilled team has collaborated with various specialists in diverse sectors, and we take pride in our ability to comprehend a company's distinct requirements and build tailored software that...

    Location
    Randburg, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed
  • Smart Design, Strong Concepts.

    We focus on creating comprehensive branding and identity systems, products and packaging, exhibitions and events, websites and apps, marketing and advertising, and aim to foster ineffable experiences for humans (and also sometimes dogs)...

    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • OSMOS

    Verified Verified by the DesignRush team for authenticity and credibility.

    The studio for companies that will matter.

    OSMOS is a New York creative strategy firm for tech and AI companies, pre-seed to late stage. Positioning, brand systems, UI/UX, go-to-market. AI is turning technology into water. We help founders build the bottle that wins the shelf...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    8 Projects Listed
  • Independent Brand and Website Design Studio Supporting Businesses of All Sizes & Industries.

    Dream Wild Studio is an independent design studio specialising in crafting visual identities and websites tailored to meet the client's unique needs...

    Location
    Belfast, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    11 Projects Listed
  • creative web + print solutions

    The activators of your digital communication. Sympozium your web agency in Bordeaux, brings together all the expertise you need to create your website, mobile app or other communication media...

    Location
    Bordeaux, France
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • An award-winning Graphic & Web Designer who specialises in creating beautiful Brands & Logos.

    Hey there! Im a multi-award-winning Designer in Brighton & Hove, UK, who is working with clients all over the world. I provide creative Graphic & Web Design Services, tailored to your needs, with personal support and friendly service...

    Location
    Brighton UK, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Portfolios Count
    9 Projects Listed
  • Branding & Design

    We partner with great people to create great work by using design and creativity to help influence success for the brands of tomorrow. We design distinctive brand identities that connect with your people, inspire positive action, accelerate business growth and endure inevitable change...

    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    9 Projects Listed
  • Designed To Chage Lives

    Epic Life Creative, an agency in Franklin, Tennessee, has spent 20+ years doing one thing: helping churches, ministries, and nonprofits get found, look credible, and grow their mission. The 11-person team handles everything under one partnership: custom WordPress websites, SEO, Answer Engine Optimization for...

    Location
    Franklin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $85/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • A branding and experience design agency for those with ambition.

    Architects of Impact. Takt transforms bold ideas into powerful brands, high-performing websites, and campaigns that help ambitious organizations lead with clarity and confidence...

    Location
    Vancouver, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    12 Projects Listed
  • Award-Winning Brand Consultancy + Creative Studio

    Through our IP, DMC fuses human expertise and artistic ingenuity with cutting-edge AI technologies to make your teams' jobs easier  both now and long-term...

    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    6 Projects Listed
  • An Intimate Brand Agency

    We elevate brands with an intimate mix of strategy, design and process. We believe a strong brand starts at the core. That's why we focus on aligning your identity and workflow, so everything feels consistent. From internal clarity to external impact, we help brands grow from the inside out...

    Location
    Utrecht, Netherlands
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • It's time to get creative.

    Clique is an award-winning team of digital strategists, designers, and engineers. We help companies define and express their brand through engaging websites that position them to stand out amongst the competition. From startups to fortune 500s, our work turns heads and grows businesses...

    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    11 Projects Listed
  • Create stunning designs with Illustrator.

    Nicolo Bianchino is an Australian designer and illustrator currently based in Brooklyn, New York. I have been designing and making things move for a host of wonderful clients and studios...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • We Make Life Simple.

    Verbicca is a dynamic digital marketing agency dedicated to helping businesses thrive in the ever-evolving online landscape. With a focus on innovation and creativity, we provide a wide range of services tailored to meet the unique needs of each client. Our team of experienced professionals combines strategic...

    Location
    Tallinn, Estonia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Your Brand. Built Properly.

    Media Hut is a creative agency helping South African businesses build better brands, smarter websites, and sharper digital strategies...

    Location
    Johannesburg, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Building Meaningful Connections Through Design

    TJN Graphics is a creative design agency delivering brand identity, web design, and visual communication that builds confidence and connection. We don't just create beautiful visuals - we design with purpose. Every project starts with understanding our client's goals, audience, and brand story...

    Location
    Kempton Park, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $65/hr
    Minimal Budget
    $1,000 - $10,000
  • A Reliable Design Agency

    Toast is a full service design agency that speciaiises in Brochure Design, Annual Reports, Branding and bespoke design and build for WordPress sites. Founded in 1997 and now with 16 staff, we provide ad-hoc, project-based and retained services for small and large clients...

    Location
    Banbury, United Kingdom
    Number of Employees
    Under 49
  • Your Brand, Our Creative Touch.

    Kuri Graphics is A creative Graphic Designing studio specializing in Logo Design, Branding identity Design, Social media post, Visual Effects and Motion Graphics /Animation...

    Location
    Addis Ababa, Ethiopia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    9 Projects Listed
  • La Habichuela Mágica stands firm in our commitment to harnessing the power of creativity to bring forth visual expressions that authentically capture and convey the essence of who you are. For us, the art of creation is an ongoing journey that thrives on exploration and pushing boundaries. It's about...

    Location
    Monterrey, Mexico
    Number of Employees
    Under 49
    Portfolios Count
    12 Projects Listed
  • Take The Next Step. From Local To Limitless.

    SkywalkLab is a digital agency specializing in custom website development, AI-powered solutions, workflow automation, and web applications. Based on the French Riviera, the agency helps businesses launch, automate, and scale through high-performance websites, intelligent integrations, and tailored digital...

    Location
    Nice, France
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Websites Done Right

    Advance Web Solutions is a professional web design, graphic design, and digital marketing agency based in Airdrie, Alberta. We help companies of all types and sizes grow with success. Whether you are a start-up company or an established brand we'll advance your businesses to the next level!...

    Location
    Airdrie, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • Every Business Needs An Ally

    Our Man In Havana is an award-winning creative agency based in New York City. One of a select few hybrid advertising & design firms for companies that need clarity, velocity, and impactful creative problem-solving. Independent and senior-led for 20+ years, the firm operates as a trusted ally to clients in...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Bold. Vibrant. Unapologetically unique. Lets do this.

    Illymakes is a creative studio led by Illy, an illustrator and graphic designer with 18+ years of experience crafting bold, eye-catching visuals. Specializing in drippy skulls, floral art, and unconventional designs, Illy creates standout merch, logos, promotional graphics, and more for musicians and small...

    Location
    Buffalo, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $95/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    10 Projects Listed
  • Your One Stop Digital Service Partner

    Xonest is the global IT Consulting company that stands for progress. We at Xonest provides you the best IT solutions which includes everything from re-designing your website, to custom develop your web app, to all eCommerce solutions, to native and hybrid mobile applications to social media marketing, to...

    Location
    Sirsa, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed
  • Helping Small Businesses Shine with Unforgettable Designs.

    Shay Smith Designs helps small businesses and entrepreneurs bring their creative visions to life through bold branding, strategic design, and engaging visuals...

    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Portfolios Count
    4 Projects Listed
  • Your creative side.

    LADO9 is a comprehensive creative agency providing a diverse array of services, including strategic planning, content creation, graphic design, media production, advertising, and digital marketing. Our team is dedicated to delivering innovative solutions tailored to meet the unique needs of our clients...

    Location
    Barueri, Brazil
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    8 Projects Listed
  • We Deliver Digital Success For Leading Global Brands

    Kooba is Ireland's leading award-winning digital agency delivering high-performing digital platforms across Ireland, the UK and Europe. We design and build large-scale websites that balance UX clarity, accessibility and long-term maintainability...

    Location
    Dublin, Ireland
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    8 Projects Listed
  • Innovative Web & App Solutions for Growing Businesses.

    Devtrios is a web and mobile app development agency specializing in custom software solutions. Our expertise in React.js, Next.js, and AWS allows us to build fast, scalable, and user-friendly digital products. From e-commerce platforms to enterprise applications, we help businesses enhance their online...

    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed
  • Brand & Digital Design for companies shaping the future of sport.

    A full-service brand, creative, and digital studio for the companies shaping the future of sport...

    Location
    Miami, Florida
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
  • Redefining Manufacturing Limits

    Your Trusted Partner in Product Design, Rapid Prototyping, and Low-Volume Manufacturing. Based in Sheffield and ISO 9001:2015 certified, we specialise in bringing innovative ideas to life...

    Location
    Sheffield, United Kingdom
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    5 Projects Listed
  • Pushing Creative Boundaries in Fashion Branding

    Vanta Studios is a leading fashion branding agency that pushes creative boundaries to deliver exceptional results. With a team of talented creatives and fashion branding experts, we enhance your brand through innovative strategies. From beautiful and SEO-optimized websites to award-winning video production...

    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $145/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • More Than A Look Its A Feeling

    SOT B&D is a New York based agency specializing in packaging, label design, branding, and website development for consumer-focused companies. We create premium, strategy-driven visual identities, packaging systems, and conversion-focused websites for food & beverage, beauty, supplements, CPG, and lifestyle...

    Location
    Albany, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • We Create Content That Catches Eyes.

    Our passion is beautiful creative agency powered by AI that disrupts the feed and captivates viewers. Were creators, storytellers, and masters of visual effects. From mesmerizing animations to jaw-dropping special effects, we pour our passion into every frame. We strongly believe that great creative = great...

    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Over 20 Years Of Bold, Simple, Disruptive Branding

    A branding studio with 20 years of experience based in Sydney that covers your strategy, innovation, branding, campaign, design and production. Our secret ingredient isnt just in our endlessly curious attitude and drive to create evocative, insightful work. Its in the unexpected...

    Location
    Sydney, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • One dock to supercharge all your creative needs

    Top-talents | Fully-managed creative team | Plug and Play ready | Unlimited Videos and Graphics | Flat Pricing...

    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    24 Projects Listed
  • We transform ideas into digital experiences.

    At Inedit, we craft powerful brand identities, design visually distinctive websites, and offer comprehensive software development. We transform your business into a digital powerhouse...

    Location
    Geneva, Switzerland
    Number of Employees
    Under 49
    Portfolios Count
    11 Projects Listed
  • The Digital Transformation Company

    Array Digitals is your one-stop shop for all things [ digital transformation ]...

    Location
    Pompano Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $600/hr
    Minimal Budget
    $1,000 - $10,000
  • Design matters.

    We bring your vision to fruition. We are driven by your success and understand the transformative power of a brand that authentically represents who you are and what your organization brings to the table. As your dedicated creative partner, our mission is to breathe life into that vision...

    Location
    Pasadena, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
  • Web Design | Graphic Design | Virtual Assistant | Photo & Video

    In today's business landscape, the synergy between WEB DESIGN and GRAPHIC DESIGN is pivotal for a thriving enterprise. Crafting a compelling brand identity stands as the cornerstone of success. A well-designed website is essential to seizing the attention of potential customers and prompting them to engage...

    Location
    Bethesda, Maryland
    Number of Employees
    Under 49
    Portfolios Count
    8 Projects Listed
  • Elevate the Everyday: Illustrate the Extraordinary

    I'm Francesca Romana, a Rome-based freelance illustrator specializing in children's publishing. I've worked with a variety of publishers and studios, creating vibrant illustrations for diverse projects...

    Location
    Rome, Italy
    Number of Employees
    Under 49
    Portfolios Count
    1 Project Listed
  • Diving Into Technology

    Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...

    Location
    Dhaka, Bangladesh
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • Mobile App Developers

    FFP is an award-winning software and app development firm specializing in turning groundbreaking ideas into powerful digital solutions. Based in NY, we help startups and established businesses bring their innovative ideas to life with cutting-edge custom solutions. Whether its mobile app development...

    Location
    Levittown, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Branding and Packaging Design Agency

    We create work that’s informed by real relationships, where we constantly look, listen and learn. Only when we’ve taken the time to fully understand your business objectives will we offer an opinion. We’ve been launching brands for over 16 years, providing creative solutions which balance functionality...

    Location
    Brighton, United Kingdom
    Number of Employees
    Under 49
    Portfolios Count
    4 Projects Listed
  • We Build Business.

    Web Design Heaven is a Modern NYC Professional Digital Marketing Agency since 2011...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • this is what we cultivate

    Wonderr Studio is a creative studio focused on developing original stories, characters, and high-quality animation. Currently offering illustration, mascots, and animation services for businesses, Wonderr Studio is now transitioning into an animation studio dedicated to producing original stories by South...

    Location
    Springs, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Elevating Brands, Unwrapping Success Worldwide!

    At Constructor de Marcas, branding is our passion, and it has given us the opportunity to collaborate with companies from various sectors on projects that encompass everything from evolution and transformation to the creation of entirely new brands...

    Location
    Bogota, Colombia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    7 Projects Listed
  • UX UI Product & Branding Design Agency for Startups and Global Brands

    Wdesigna is a top-rated design agency based in Dubai, specializing in UX/UI design, branding, and product design for startups and global brands. Known for fast turnarounds and clean, high-impact visuals, we help businesses scale through smart, conversion-focused digital experiences...

    Location
    Dubai, United Arab Emirates
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • Let them dominate online.

    At Sonder, we believe in the unwavering commitment to excellence in all endeavors. When you embark on a journey with us, expect nothing less than our steadfast dedication to achieving the highest standards in every aspect of our work...

    Location
    Kyneton, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed

Frequently Asked Questions About Design Agencies

What services do design companies offer?

They offer a mix of branding, digital product design, and creative services to help businesses build recognizable brands and user-friendly digital experiences, often combining graphic design, digital marketing support, and content creation. 

Core services include:

  • Branding and brand identity: Creating logos, visual identity systems, brand guidelines, typography, and messaging frameworks. These services are widely used because a consistent brand presentation can increase revenue by up to 23%, according to marketing research cited in design industry reports.
  • Web design and web development: Building responsive website design, landing pages, eCommerce design, and front-end implementation, often supporting broader digital marketing and content marketing strategies.
  • UX (user experience) and UI (user interface) design: Usually accounts for 60-70% of agency offerings, according to many design agencies' insights. UX/UI design focuses on usability, research, and interface design for digital products such as websites, SaaS platforms, and mobile apps. Agencies handle user research, wireframes, prototypes, usability testing, and final UI designs, often applying innovative design approaches to improve usability and engagement.
  • Product and app design: Creating digital products such as mobile apps, SaaS platforms, and dashboards that combine UX research, interaction design, and prototyping before development.
  • Graphic design and marketing design: Producing marketing and communication assets, such as social media visuals, advertising creatives, packaging design, presentations, and editorial design, to support brand campaigns.
  • Design strategy and research: Providing strategic services such as design thinking workshops, product discovery, customer journey mapping, and innovation consulting to align design decisions with business goals. Some agencies apply concentric design principles, focusing on aligning user needs, brand identity, and product functionality around a unified experience.

How much do design services cost?

Design agency pricing varies by scope, seniority, and market, but most agencies sell work in three common ways: fixed project fees, hourly/day rates, or monthly retainers.

Most design companies charge $75-$250 per hour, while full projects typically range from $5,000 for small branding work to $100,000+ for complex digital product or website design projects.

In the United States and other high-cost markets, design agencies typically charge:

  • $100-$250/hr. for UX/UI and product design specialists. 
  • $75-$200/hr. for general graphic design or digital design agency services. 

Regional averages for UX/UI design in North America often range from $50 to $200/hr, depending on expertise and specialization.  

Branding and brand identity

  • Basic brand identity packages: $5,000-$25,000 for logo design, typography systems, color palettes, and brand guidelines. 
  • More comprehensive brand design projects can range from $ 5,000 to $30,000+, depending on the strategy work and deliverables.  

Website design

  • Smaller website design projects: $3,000-$20,000+, depending on the number of pages and customization. 
  • Full website redesign projects typically cost $10,000-$200,000+, especially for large or enterprise websites.

UX/UI design projects generally start around $10,000 and can exceed $100,000 for complex products or SaaS platforms.

How long does a typical design project take?

The timeline of a design project depends on the type of service, project complexity, and the speed of feedback. Still, most professional design firm projects take between 6 weeks and 6 months from kickoff to final delivery.  

  • Branding projects: 4-12 weeks, including research, strategy, and visual identity; larger rebranding solutions can extend to 3-6 months or more, depending on stakeholder involvement and deliverables.
  • Website design: 8-20 weeks to design and launch a website
  • UX/UI and product design: 2-6 months

Complex digital products, enterprise websites, or large-scale rebrands can extend timelines to 6 months or longer. 

What’s the difference between branding, UX design, and product design?

Branding, UX design, and product design are closely related but focus on different layers of how a business creates and delivers value to customers. 

  Branding UX design Product design
Focus Creating a recognizable identity and emotional connection with customers. It includes logos, colors, typography, messaging, tone of voice, and brand guidelines Making digital products easy, efficient, and enjoyable to use. UX designers optimize user experience through research, testing, and design iterations.  Designing the entire product, from defining the problem to launching and improving the solution. 
Deliverables
  • Logo design and visual identity system 
  • Brand strategy and positioning 
  • Brand guidelines and messaging 
  • Marketing and communication design 
  • User research and interviews 
  • Customer journey mapping
  • Wireframes and prototypes
  • Usability testing and optimization 
  • Product discovery and problem definition
  • Feature planning and prioritization 
  • UX/UI design and prototyping
  • Aligning user needs with business goals 

How can I evaluate the quality of a design agency's work?

The best design companies demonstrate measurable business impact, strong design processes, and proven results across multiple projects. 

  • Review the agency's portfolio and case studies to look for design projects that delivered measurable outcomes such as 25% higher conversion rates or 35% growth in daily active users after UX improvements. 
  • Evaluate usability and user experience metrics, such as task completion rates that improve from 50% to 90%, time needed to complete key actions, customer satisfaction scores, and reduction in support tickets or errors.  
  • Assess the agency's design process and research approach, check whether it includes stages like discovery and research, user interviews and insights, wireframes and prototypes, usability testing, and iteration and optimization. 
  • Evaluate companies based on how well their work contributes to revenue growth, customer retention, or operational efficiency. 

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