The top eCommerce Consulting agencies in 2026 are BairesDev, Giant Marketers, and Real Agency®, selected from 972 agencies vetted by DesignRush on the basis of verified client reviews (4.6 avg. rating), project outcomes and industry expertise. BairesDev leads the ranking for eCommerce Consulting, followed by Giant Marketers and Real Agency®.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Software Outsourcing & Development | 500+ Active Clients
Founded in 2009 by Nacho de Marco and Paul Azorín, BairesDev provides top 1% tech talent to a range of clients, from startups to Fortune 500 companies...
Giant Marketers, with a legacy spanning over 14 years in the dynamic online marketing industry, proudly serves clients in over 55 countries. Our team of over 50 dedicated local and international SEO specialists has garnered a remarkable 98% client satisfaction rate, particularly among small and medium-sized...
Innolab AI builds revenue engines, not just software. Jane creates pipeline. Luna closes it.
Innolab AI builds AI systems that sell for you.Jane replaces SDR teams with automated, hyper-personalized outbound.Luna calls and books meetings 24/7 with human-like conversations.We help B2B leaders generate pipeline, cut admin time, and scale revenue without chaos...
We improve conversion rate, average order value, and lifetime value for ecommerce brands.
We specialized in building high-performing, conversion-focused Shopify Plus websites and advanced email marketing solutions using Klaviyo. Our expert team is committed to creating engaging digital experiences that drive revenue and help businesses thrive...
Logix Technology is a Vietnam-based Offshore software development company for enterprise, delivering tailored digital solutions for startups, SMEs, and enterprises worldwide...
AI-accelerated engineering partner for legacy modernization and smart enterprise solutions dev
Founded in 2018, Devox Software partners with mid-market and enterprise businesses to modernize aging systems, engineer new digital products, and bring AI into production the right way: safely, incrementally, and with measurable ROI...
Dive into the future of commerce with NESTOSH - where innovation meets Salesforce Commerce Cloud excellence. From top-tier brands to multi-platform mastery, we reshape businesses through meticulous solutions, uniting strategy, design, and development. We don't just serve; we partner in progress...
Digital Strategy, Branding, Web Design & Development.
Blacksmith Agency stands as a leading force in the realm of digital product development and online experiences. Founded on the principles of aligning with user expectations and leveraging data-driven insights, our agency is dedicated to empowering our partners in their pursuit of growth, innovation, and the...
Coderio helps companies of all sizes, from Fortune 500 to SMBs, across the Americas accelerate their digital transformation. Their services are tailored to accomplish objectives through expert knowledge, problem-solving, and streamlining deliverables...
Applications and platforms proudly built here in the USA. We have assisted some of the most prominent global brands operating in complex and heavily regulated sectors in successfully launching software solutions that underpin their go-to-market strategy, ensuring a world-class customer experience...
Pactx is dedicated to partnering with you on your digital transformation journey and we pride ourselves in being the anti-agency. Your success is our success! Change is hard but your competitors are not sitting idly by waiting for you. To evolve we must continually improve, learn, and grow and PactX will help...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Build it. Run it. Own it.
We embed development teams to build the right AI-enabled custom software, and equip your team to run it...
Top Services:
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Show more
Location
St. Louis, Missouri
Number of Employees
Under 49
Minimal Budget
$50,000 & Up
Portfolios Count
8 Projects Listed
Sketch Development Services Services
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Staff Augmentation
AI Development
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
U.S. Bank
Centene Corporation
Maritz
Change Healthcare
Stifel
Reinsurance Group of America (RGA)
bioMerieux
CareSource
CENTEGIX
Purina
Data sourced from the agency's DesignRush profile
Sketch Development Services Reviews & Testimonials
Monica Review from Google
5.0★
Monica's Review Sourced from Google
Amazing and talented people. I’ve worked for both client and agency side and can can say their partnership is amazing. They truly care about ongoing operations and not just ending it at a project level. Highly recommend! Message me if you want specifics.
John Andesilich Review from Google
5.0★
John Andesilich's Review Sourced from Google
I own a marketing firm in Troy MO and I recently met with Calvin at Sketch Development Services to discuss a software development project I have been thinking about pursuing. He was very nice, easy to speak to and even though his field is a bit out of my knowledge base, he was able to explain things in a way that made perfect sense. I look forward to working with him and his team in the future and recommend anyone looking for a software or app development company to give them a try.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We Build and Run Digital Customer Experiences and Own the Outcomes.
ONECX is a leading digital customer experience company for Indian enterprises and global brands. We design, engineer, operate and owns digital customer experiences across UX Design, Engineering, Data, Martech, Personalisation & AI, measured on revenue, growth and retention rather than deliverabales...
BitsWits is the top mobile app development company in the US, creating innovative mobile applications that help businesses across industries increase efficiency, engagement, and sales. Our top mobile app developers utilize cutting-edge technologies to build high-performing, intuitive mobile solutions that...
Our experts assist you by delivering tailored eCommerce Development solutions for B2B, B2C, DTC, and marketplace brands. Trusted by Accenture, HP, and Philips, our commitment to excellence transforms every digital commerce project. Elevate your online business—connect with us today...
Closeloop Technologies provides solutions for eCommerce Development that elevate online retail through tailored digital experiences. Our proven strategies drive excellence in every custom software and UI/UX design project we handle, ensuring seamless integrations and scalable growth for your business...
Growth doesn't come from merely providing services, it takes people who are invested in your success. Hopefully you don't see us as just another vendor think of us more as your trusty companions on this eCommerce adventure. Our team is dedicated to your success...
Building Powerful B2B eCommerce and Custom Platforms for Leading Manufacturers & Distributors
Codup enables manufacturing, distribution, and wholesale businesses to unlock scalable growth with process-driven B2B eCommerce and custom software solutions. We build integrated platforms and portals that simplify complex operations and drive digital transformation...
Shopify Plus agency - Small US-based team of experts building amazing things with Shopify.
Gapstow is your U.S.-based Shopify partner, offering custom development, strategic guidance, and fractional eCommerce leadership to brands. Let us fuel your brand's growth, streamline your eCommerce operations, and deliver the agile, personalized support you need every step of the way...
A customer-centric team dedicated to becoming a long-term business partner to you.
The team at StuntCoders goes the extra mile to develop a quality solution focusing on customer experience. We believe in building eCommerce sites that can convert visitors into buyers while setting up a solid brand for your online business...
For Over 20 Years, We've Been Crafting Stunning Custom Websites in Austin, Texas.
GLIDE® offers web design services with expertise in WordPress, Shopify and Webflow Development, along with digital marketing services for SMB and enterprise brands...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Your E-Commerce, Our Expertise: Magento & Shopify Solutions
Bighorn Web Solutions LLC simplifies processes by delivering advanced eCommerce Development tailored to enterprise brands. Our intelligent strategies guarantee consistent results for retailers seeking scalable, innovative solutions that accelerate growth and streamline operations in a dynamic digital...
Transforming business complexity into powerful brand clarity - Creative. Intelligence. Applied.
Simplr is a Cape Town-based brand and digital design agency specialising in enterprise websites, digital experiences, and scalable brand systems for global organisations...
Global Digital Transformation & Product Engineering Partner
Enterprise digital transformation partner and systems integrator with a US office in Atlanta. Cloud-native platforms, legacy modernization, headless commerce, API and ERP integration, and AI applications for mid-market and Fortune-scale companies. ISO 27001 and SOC 2-aligned delivery...
Prismfly is an award-winning ecommerce optimization agency. We drive revenue growth for ecommerce brands through CRO, tailored development, standout design, and personalized lifecycle marketing...
Emergent Software is a full-stack technology solution provider specializing in the Microsoft ecosystem. We partner with our clients to modernize business operations with Microsoft-focused cloud transformation, custom software development, and data engineering...
Top Mobile App Development Company Powered by AI & Blockchain
Ultrashield Technology is a top mobile app development company in INDIA, specializing in iOS, Android & cross-platform apps. With expertise in AI/ML, LLMs, and Blockchain, we deliver secure, scalable, and future-ready digital solutions trusted by startups and enterprises...
Droids On Roids is a mobile & web development company fromPoland, est. in 2011ABOUT US✔ 100% office-based team of 45+ talented professionals✔ We’re helping our clients to achieve their challenging business goals ✔ Among our partners are great start-ups (GIPHY, Electric Objects)...
Wve Labs is a digital product company bringing strategy, design, and engineering together to create mobile apps, web platforms, and custom software. Since 2015, we have partnered with startups, growth companies, and global organizations to design, build, and scale digital products...
Magecom helps online businesses thrive and develop. We are an agency with 9+ years of expertise in ecommerce, Magento/Adobe, Shopify, and Shopware partners...
Beautifully Crafted Websites and Digital Solutions.
Blennd is an award-winning digital marketing and web design agency based in Denver, Colorado. We partner with ambitious businesses to deliver strategy, web design, web development and digital marketing that connects and converts...
Sleepless Media is driven by a deep passion for meticulously creating comprehensive brand experiences that revolve around bespoke and adaptable Shopify websites...
We create personalised digital experiences that drive growth.
We are a remote-first UK-based digital solutions agency. We combine our expertise with technologies to enable the businesses we work with to thrive in the connected world. Our services principally include strategic consultancy, web/app development, custom platform development...
For fast-growing DTC brands that dont take shortcuts
Anatta provides turnkey digital product teams for e-Commerce brands from $25M - $500M. Partner with Anatta to design, develop & scale your digital brand. Learn our approach as a DTC Ecommerce Agency, Shopify Plus Designers & more...
For two decades, our innovative digital products development agency has taken on a wide range of challenging IT services. We are masters at crafting custom software solutions and stunning web designs - anything from simple logo design to complex large-scale development projects! Let us help make your digital...
i95Dev is your one-stop-shop for all your customer experience, eCommerce, and integration needs. We specialize in designing, developing, and maintaining B2B/B2C integrated omni-channel eCommerce solutions on Magento, Shopify, and BigCommerce. Our products and solutions are designed to enable clients to reach...
Full-service creative studio crafting unparalleled digital experiences.
We are a full-service creative studio crafting unique digital experiences.We provide our partners with exceptional digital solutions that bring strategic value and make their businesses thrive...
A developer-led Charlottesville agency engineering custom AI agents, websites, and apps - right the first time. Trusted by brands you've heard of and by developers everywhere: our open-source tools see 2M+ downloads every week...
The gap between AI ambition and AI value is execution. Globaldev combines AI transformation consulting, practical AI expertise, and hands-on delivery to define what makes sense, implement what works, and scale it across your organization, wit...
Happy Team is dedicated to delivering high-quality software solutions tailored to diverse industries such as e-commerce, logistics, and eMobility. With a commitment to excellence, we leverage our expertise to address the unique challenges and opportunities within each sector, ensuring optimal results for our...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
4.8
4.8
