The top eCommerce Consulting agencies in 2026 are Newwave Solutions, Ultimate Systems, and U1CORE, selected from 54 agencies vetted by DesignRush on the basis of verified client reviews (4.6 avg. rating), project outcomes and industry expertise. Newwave Solutions leads the ranking for eCommerce Consulting, followed by Ultimate Systems and U1CORE.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Newwave Solutions is a Hanoi, Vietnam-based eCommerce company building secure online stores and its own Shopmate AI shopping assistant, alongside custom ERP and CRM platforms. The 300-person, ISO-certified team has delivered projects for clients such as Interswitch and Paystack...
Ultimate Systems develops dependable, custom-built backend systems, web, and mobile applications that enhance business operations worldwide. Our bespoke IT solutions are designed to meet your unique business needs, ensuring optimal performance and growth...
U1CORE - PARTNER IN CRIME FOR STRONG BUSINESSES. Websites · Branding · Software
For multi-sided eCommerce platforms where buyers, sellers, and operators transact, U1CORE delivers product design and engineering specialized in marketplaces, exchanges, and auction systems. The London-based studio builds React and Next.js front ends paired with Node.js, Python, or .NET back ends, handling...
Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI-driven custom software development, advanced data analytics, and digital product engineering. Specializing in end-to-end AI integration, they help businesses harness the powe...
Seamless Digital Solutions For Mobile App Development Service.
Elevate your online footprint through our extensive array of mobile app development services. Our commitment is to provide cutting-edge, feature-enriched app development solutions, fostering the digital transformation of businesses and ensuring their resilience in the fiercely competitive market landscape...
Promodex is your long-term digital partner. We deliver UI/UX design, front/back-end development, marketing (SEO, SMM, PPC), support, automation, and custom CRM/ERP solutions. 12+ years of experience. Need a turnkey solution? Lets talk!...
Apptechies is a USA-based mobile app and web development agency delivering innovative, scalable, and high-performance digital solutions. With 250+ experts and 1500+ successful global projects, we specialize in mobile apps, websites, AI solutions, UI/UX design, and enterprise software...
Comfygen Technologies, founded in 2019, is a top mobile app development company based in India. Leveraging cutting-edge technologies like IoT, AI, Blockchain, and AR/VR, Comfygen creates customized, scalable apps for diverse industries...
Experts in Sports Betting, Game Development, Blockchain & AI Software Solutions | 100+ Game Devs
Innosoft Group is an expert iGaming and blockchain software company with over a decade of expertise in game development. Our headquarters thrive in the vibrant hub of Indore, India, while our global imprint encompasses strategic offices in the Netherlands and the UAE...
Custom Mobile Apps, Web Platforms & AI - Paris Studio Since 2018
Paris-based mobile, web, SaaS and AI development agency founded in 2018, team of 51. A good fit for adding AI (agents, ChatGPT) to existing software, taking over an app left by a previous provider, or launching a mobile app. Projects from €8,000...
At Synthax.codes, we specialize in delivering professional, end-to-end website and software development services tailored to your business needs. From cutting-edge UI/UX design and seamless website development to efficient website migration, third-party integrations, and ongoing optimization...
Custom Software Development | Software Outsourcing
QSoft is a pioneering software outsourcing company based in Vietnam, specializing in providing rapid and effective tech team scaling solutions for mid-sized technology companies and startups...
Engineering Intelligent Solutions Through Design and Code - Web, Mobile AI, Blockchain
SapientPro is a custom software, design, and AI development team. Since 2017, we've shipped 200+ projects in the US and EU, with offices in New York, Tallinn, and Lucerne. Most clients come back for a second project, the metric we actually care about...
Solicy is a blockchain software development company that provides innovative solutions, including Custom Software Development, dApps, DeFi Solutions, Smart Contracts, Mobile Apps, and AI Solutions. We help businesses drive growth and achieve success through cutting-edge technology...
Welcome to ubunzo! We offer a holistic suite of services that covers the full spectrum of digital design. Our passion lies in transforming your vision into impactful visual narratives that engage, inspire, and endure...
We provide UI/UX design services for growing companies. Our team creates heart-racing experiences by applying design thinking and bold creativity. Whatever your mission is, ours is to accompany you to success and generate powerful results...
Enterprise AI Solutions | Scalable . Flexible. Sustainable
Seasia Infotech is a global AI-powered digital engineering company with 25+ years of experience delivering custom software, AI solutions, cloud applications, mobile apps, and enterprise platforms. We help businesses accelerate innovation, improve efficiency, and drive digital transformation...
Aegis Softtech is an ISO-certified IT consulting and software development company in India with over 20 years of experience serving global clients. We serve across the USA, UK, Canada, Singapore, Australia, and the Middle East...
We are an international software development company that creates solutions for 4 distinct areas of cloud automation and has subsidiaries or sales partners in 12 different European nations...
Wrexa Technologies is an architect of digital innovation and a pioneer of transformation. Focused on driving progress and revolutionizing industries, our team brings cutting-edge expertise to every project. Our diverse skill set spans software development, blockchain technology, the Metaverse, fintech, and...
Code24x7 is a software development agency offering custom web and mobile apps, blockchain solutions, and digital transformation services. We specialize in delivering innovative, secure, and scalable solutions that help B2B, enterprise, and e-commerce clients achieve their business goals...
Web Design Mechanic creates clean, custom websites and digital experiences build to match your business goals. "No templates", just thoughtful design and smart development. We also offer digital marketing services like, Search Engine Optimization, Social Media Marketing, Online Reputation Management, and...
ICODA is a Digital Agency. We have been working on the crypto industry market since 2017 and have already participated in the launch of 50+ international projects...
Brandemic blends creativity with user experience, crafting visually stunning yet functional designs. Our philosophy focuses on creating designs that captivate and engage, pushing boundaries in UI/UX. We pay attention to detail, use innovative colors and typography, and understand user psychology...
We execute our projects following a structured approach of ideation, design, development and deployment. Our client base expands across small and medium enterprises and covers Fortune 500 companies as well. We aim to be a 360° support to our customers in every step of their business journey. We offer...
CodeAegis is a leading software development company committed to delivering excellence in every project. With a global presence in UAE, USA, Kuwait, and India and eight years of experience, we have been providing innovative digital solutions that reflect our dedication to quality...
NAPA Global is a premier provider of software development and IT services, established in Da Nang city (Vietnam). Sharing the same passion for technologies, we are devoted to building quality products and solutions trusted by our partners and clients worldwide...
The Strategic Thinking and Emerging Technologies Experts
Tap into the power of TagDev Technologies Ltd. and break new grounds with your project through strategic thinking and emerging technologies. Our team of professionals is dedicated to creating a website tailored specifically for you. Our bidirectional communication, client education, accurate management &...
Cyber Promotion, a design agency, specializes in crafting bespoke websites tailored to your business preferences. Our team of skilled developers and programmers ensures your vision is brought to life with compelling content. With the array of offerings available through Cyber Promotion, your website will...
Codiste is a leading IT services provider that specializes in advanced technologies, including AI,ML,Blockchian and NFT Development, Metaverse, AR/VR Development with Crypto Development. Our Team of experts are highly skilled professionals is committed to delivering innovative and customised solution to meet...
Crypton Studio stands out as the foremost leader in custom blockchain development across Europe. With over seven years of experience in the global market, we've successfully completed over 100 diverse projects for clients spanning 25 countries...
iGaming, Blockchain And AI Software Development Company
Bettoblock is a premier provider of innovative technology solutions, specializing in iGaming, game development, blockchain technology, and artificial intelligence. We excel in AR/VR software development and sports betting software solutions, offering tailored services...
Nzouat is an Oakland, California based digital consulting and development studio founded by Chris Nzouat. The agency which typically works with small to mid-size businesses and startups offers full-stack web and mobile development, blockchain (smart contracts, NFTs, DeFi), AI/ML integration, and digital...
Fire Bee Techno Services is an ISO-certified AI And Blockchain development company with a proven track record of 500+ successful projects. We are dedicated to turning innovative ideas into impactful solutions...
Scalable digital solutions crafted by experts in web, app, and blockchain development built to elevate your brand. Power your digital transformation with TheDevelopersEnd we are your trusted partner for comprehensive IT solutions. Together, let's shape the future of technology...
Empowering Businesses Through Innovation, Design, and Digital Excellence.
MetaBlock Technologies is a forward-thinking digital solutions company specializing in web development, mobile apps, UI/UX design, and custom software. With a team of innovators and tech experts, we help startups and enterprises transform ideas into impactful digital products. Our focus on creativity...
Cubex Design is a London-based creative digital agency that brings brand stories to life through award-winning design, combining bold visuals with strategic thinking to elevate businesses...
Binary Design Hub specializes in affordable design, dev and marketing services aimed at converting visitors into valuable leads and sales. Our innovative approach combines stunning visual aesthetics with strategic marketing tactics, ensuring optimal engagement and conversion rates for your business...
Propel Your Business Beyond with Blockchain Development and AI
At VR IT Services Pro, we specialize in blockchain development and web development. We design secure, decentralized applications (dApps) that function on distributed ledger systems. Our expertise extends to customized web solutions, digital marketing, Mobile App Development, and ERP Services, serving as a...
Elevate your online presence with UseCodify, your partners in web design and digital marketing. We specialize in creating captivating websites and boosting your visibility through SEO and innovative strategies. Let us help you stand out, connect with your audience, and achieve your digital dreams...
At Celestial Infosoft, we have a strong commitment to offering quality-oriented, exclusive products and services that suit our customerss needs. Our focus is on your satisfaction, and we do all we can to ensure it at every level. Through our aggregated experience in many industries, we can guarantee...
Quality, Experience, Transparency and Technology Expert.
TechnoML is a leading digital solutions company specializing in web development, app development, UI/UX design, and digital marketing. We craft high-performance websites, mobile apps, and scalable IT solutions tailored to businesses of all sizes. With a client-first approach and expertise in the latest...
Your Go-To Partner for Website and Mobile App Development.
OpenGenX Technologies is a trusted digital solutions provider offering custom software, mobile app, and web development. Leveraging modern technologies like React, Node.js, and cloud platforms, they deliver scalable, high-performance solutions. Known for their agile process, timely delivery, and flexible...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
4.8
4.8
