Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
2,747 Companies-Rankings updated: September 09, 2026
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
E-Sutra Technologies is a results-driven IT agency specializing in cutting-edge digital solutions. From custom software development and web design to SEO, social media management, and e-commerce, we empower businesses to achieve their goals with innovative strategies. Our expertise combines technical...
Custom Web, Mobile & Software Development Agency for Development Agency
Custom Web, Mobile & Software Development Agency for Development Agency
E-Signature Pvt. Ltd. is a leading IT services company based in Kathmandu, Nepal. With over 100+ skilled professionals, we specialize in delivering high-quality solutions in Web Application Development, Mobile App Development, AI/ML, and Blockchain Technologies...
IT WAVES is a company specialising in developing and crafting mobile and web applications for businesses of various sizes
From UI/UX design to publishing, they leverage their expertise in cutting-edge technologies to deliver end-to-end solutions that empower clients to achieve their strategic goals...
Konstant Infosolutions is a leading digital innovation and mobile app development company, offering top-notch solutions across diverse industries. With expertise in healthcare, on-demand services, real estate, food and restaurant, eCommerce, social networking, and more, we deliver tailored solutions that...
Seamless Digital Solutions For Mobile App Development Service.
Seamless Digital Solutions For Mobile App Development Service.
Elevate your online footprint through our extensive array of mobile app development services. Our commitment is to provide cutting-edge, feature-enriched app development solutions, fostering the digital transformation of businesses and ensuring their resilience in the fiercely competitive market landscape...
Shopify/Plus | Web Development | AI Development | UX/UI design | Custom Development
Shopify/Plus | Web Development | AI Development | UX/UI design | Custom Development
DigitalSuits is a full-cycle ecommerce agency with a focus on Shopify development and extensive expertise in AI development, web development, and custom software development...
The electrifying force that will take your business to new heights.
The electrifying force that will take your business to new heights.
We're Volts Consulting, a team of design experts and marketing strategists passionate about turning your online presence into a powerful growth engine...
Peachy Digitals crafts impactful brand experiences for businesses in the digital realm. We offer branding, brand strategy, design, web development, and more. With a collaborative approach, we bring visions to life, exceeding expectations. Let us help you stand out and achieve your goals with style...
WiserBrand is an AI-first technology and growth agency serving mid-market businesses across the US and Canada. Our work spans B2B professional services, retail, logistics, law, accounting, and real estate. We use AI to remove repetitive work, then scale whats already working...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Transforming Digital Experiences
Transforming Digital Experiences
KrishaWeb is a full-service digital agency delivering web, marketing, and software solutions since 2008. We build custom, conversion-focused websites, web apps, eCommerce stores, and SaaS platforms, and deliver AI solutions, automation, and digital marketing. 130+ experts serving clients globally...
Empowering Businesses with Custom App and Software Solutions
Empowering Businesses with Custom App and Software Solutions
iQlance is a leading web &mobile app development company with a strong presence in Dallas, USA. With extensive experience in crafting and deploying innovative mobile applications and software, we focus on creating customer-centric product designs that deliver seamless user experience...
Developer Bazaar Technologies is a Top AI Development company building custom Mobile App & Software Development and specializing in building AI Solutions delivering mesurable outcome...
First Pier, a division of Helm Digital, is a reputable provider of comprehensive eCommerce development solutions. With a team comprising certified Shopify experts, we possess the expertise and tools to deliver outstanding results for businesses based in Maine and beyond...
As a top digital marketing firm, Search Engine Projects (SEP) offers search engine optimization (SEO), search engine marketing (SEM), website design, localization, social media marketing, web analytics, and website usability for many clients in the USA...
We are Solar Digital and we help to growth small and medium business minimize a time of staff, scale and automize processes, launch products through result-oriented development...
Leading eCommerce Agency & 4x Award-Winning Extension Provider
Leading eCommerce Agency & 4x Award-Winning Extension Provider
At Rave Digital, we deliver tailored eCommerce solutions with expertise in Magento, Adobe Commerce, Shopify Plus, Woo Commerce & more. From platform selection to launch, we ensure every solution aligns with your business goals...
We deliver digital business strategy. Let's Build It Right.
We deliver digital business strategy. Let's Build It Right.
We don't just write code we align every technology decision with your business goals, so each product serves a clear commercial purpose. Our team brings deep expertise across mobile and web development, design, project architecture, application development, and IT business consulting...
9Yards Technology helps enterprises scale engineering teams with pre-vetted IT professionals through flexible IT Staff Augmentation and dedicated development solutions...
VerifiedVerified by the DesignRush team for authenticity and credibility.
WordPress and WooCommerce development agency since 2011.
WordPress and WooCommerce development agency since 2011.
Osom Studio, a distributed WordPress and WooCommerce development agency founded in 2011, is a B2B eCommerce agency building online stores that support 60+ international markets. The team has built WooCommerce shops for many of its clients including 3DConnexion and Apogee...
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
For 9 years, weve served over 500+ clients across 20 industries globally. Clients trust CodeandCore for our unwavering tenacity and flawless execution regardless of how unique, complex, or time-sensitive their projects are...
Origami Studios gets its fame for developing high-performance, feature-packed mobile applications and custom softwares that deliver 5-star rating and ultimate user experience.
We create applications that help you scale your business, gain traction, and become industry leaders...
Bits Orchestra is an Orlando, Florida based eCommerce company with over 10 years of experience modernizing .NET and CMS platforms, including Shopify and Kentico commerce portals. The team has completed 130+ projects for manufacturing, retail, and B2B clients such as Coretec and Shaw Industries...
With over 10 years of expertise, AgileTech Vietnam stands at the forefront of delivering innovative technology solutions across a wide range of industries. Our team of 300+ skilled developers has completed more than 1,000 successful projects, ranging from dynamic startups to large-scale enterprises...
The Development Partner for SaaS, Sport & FinTech Leaders.
The Development Partner for SaaS, Sport & FinTech Leaders.
Coderfy is TOP-rated full-cycle web solutions company focused on:
- custom software and web applications
- mobile apps and custom AI chatbots
- web design and website development at a fair price
- full-stack web development, CRM and ERP systems, outsourcing including PM and BA services...
Our expertise are AI, Custom Software, Nearshore Staffing and Data Analytics & AI
Our expertise are AI, Custom Software, Nearshore Staffing and Data Analytics & AI
TIMIT provides you experts in AI, AI-driven Data Analytics, Custom Software Development, IT Startegy, and has top-notch, lower-cost IT Talent. Our customers tell us we're fun to work with, and that's because your success is personal to us. We deliver what we promise. Every time...
Use MAXBURST to Revolutionize Your Internet Presence. We create creative, captivating websites that captivate visitors and increase conversions. Whether you require a corporate website on WordPress or an e-commerce platform like Shopify, our unique designs and digital experiences provide outcomes. Are you...
Above The Fray is an end-to-end global ecommerce agency specializing in consulting, designing, building, integrating, and evolving digital commerce for B2B and D2C businesses.
We're passionate about ecommerce solutions that not only increase online sales but transform businesses...
We empower you to create customer-focused, digital products.
We empower you to create customer-focused, digital products.
Based in Leicester, England, we are a team of digital specialists - designers, developers, project managers and digital fanatics. We have a diverse set of skills and we love the digital products we make...
Grazitti Interactive, a global leader in digital innovation, offering AI-driven solutions to drive customer success. We specialize in Salesforce, marketing automation, analytics, and more, partnering with industry giants to deliver results-oriented solutions for clients...
Elightwalk Technology is your digital growth partner. With 15+ years of experience and a strong portfolio of 40+ successful eCommerce platforms, web development & FinTech we empower businesses to unlock their full digital potential through powerful, intelligent, and scalable technology solutions...
Apptechies is a USA-based mobile app and web development agency delivering innovative, scalable, and high-performance digital solutions. With 250+ experts and 1500+ successful global projects, we specialize in mobile apps, websites, AI solutions, UI/UX design, and enterprise software...
#1 Rated Digital Agency since 1998. Elite SEO, AI Strategy & Unmatched Full Funnel Digital Execution
#1 Rated Digital Agency since 1998. Elite SEO, AI Strategy & Unmatched Full Funnel Digital Execution
Award Winning Digital Agency Founded in 1998 Fuel Online Offers Advanced Data driven Digital Marketing Services Enterprise SEO, Social Media Management, Paid Search, Paid Social, Strategy, and more. Full R&D team pioneering GEO and SGE SEO optimization. Trusted by global brands...
A brand, design, and technology agency based in New York.
A brand, design, and technology agency based in New York.
Scalability Inc. is a New Yorkbased design and technology agency specializing in digital platforms, web and software development, and AI-driven systems. We partner with biotech, healthcare, and innovation-led companies to build scalable, high-performing digital products...
KeySS Inc offers tailored services and solutions crafted to help your business distinguish itself in a competitive market landscape and attain its objectives effectively. With our expertise and personalized approach, we strive to empower your brand to make a lasting impact and achieve sustained success...
Promodex is your long-term digital partner. We deliver UI/UX design, front/back-end development, marketing (SEO, SMM, PPC), support, automation, and custom CRM/ERP solutions. 12+ years of experience. Need a turnkey solution? Lets talk!...
Bringing Innovations In Technology And Passion For Excellence
Bringing Innovations In Technology And Passion For Excellence
B2C Info Solutions is a premium digital technology company that provides end-to-end product engineering services. We leverage the power of experience design, cutting-edge engineering and cloud to build disruptive web and mobile Applications and enable digital transformation for businesses...
Your Trusted Technology Partner For Mobile Apps / Web Apps / IOT Solutions / Digital Marketing
Your Trusted Technology Partner For Mobile Apps / Web Apps / IOT Solutions / Digital Marketing
With a global presence and offices in India, Dubai, Canada, and USA, we help organizations and entrepreneurs from various domains and industry verticals to solve specific industry challenges and be ready for the future dominated by mobile apps...
Shopify & Shopify Plus Experts | SEO is in The DNA of Every Project
Shopify & Shopify Plus Experts | SEO is in The DNA of Every Project
When you work with Seota Digital Marketing to build your new website, well discuss more than great website design, user experience, and brand integration. We'll discuss helping your achieve your business objectives and growing your business...
Award WinnerRecipient of a Best Design Award for outstanding work.
We create meaningful digital experiences.
We create meaningful digital experiences.
At Visions Design, we've spent the last 10 years working with businesses across various industries and countries, but what truly matters to us is the people we work with. Building strong relationships with like-minded clients who care about their business is key to delivering exceptional results...
We are Vitec and we help people worldwide not only to build IT Solutions from scratch, but to make them successful. As a 360° Software Development Partner, we take care of everything to design our partner's business models digitally...
An Award-Winning Agency With 13 Years of Expertise
An Award-Winning Agency With 13 Years of Expertise
Red Collar digital agency was founded in 2011, now the team consists of 100+ experts. Our two main service lines are web design and end-to-end development. We were announced the best agency in the world in 2017 and 2019 by CSS Design Awards and have twice won the Webby, the 'Oscar' of the Internet...
Vrinsoft is a leading Mobile & Web Development Company in London, UK, driving digital transformation for businesses of all sizes, from SMEs to large enterprises in industries like finance, logistics, healthcare, and e-commerce. We have demonstrated a history of success transforming ideas into action...
DeviceBee stands out as one of the top AI app development companies in Dubai, renowned for delivering intelligent, scalable mobile apps tailored for iOS and Android platforms. With a strong emphasis on innovation and user-centric design, DeviceBee has earned a reputation for professionalism,...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals