Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
3,243 Companies-Rankings updated: September 05, 2026
DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.
Cubicuz Solutions: Dedicated to enhancing marketing ROI, we champion growth and a robust competitive edge for companies through Google Ads. We're not just marketers; we're your ROI advocates...
Miracuves is a global technology partner for founders and enterprises who want to move fast without compromising on quality. Since 2010, weve published 3,900+ mobile applications and deployed for 6,000+ clients worldwide across web, mobile, SaaS, and enterprise platforms...
At Digitabytes, our SEO approach is distinctively constructed based on proven strategies and a keen awareness of their effectiveness. With more than 200 validated elements at play in Google's search algorithm, many agencies tend to rely on outdated methods that have lost their efficacy, or they experiment...
Seamless Digital Solutions For Mobile App Development Service.
Seamless Digital Solutions For Mobile App Development Service.
Elevate your online footprint through our extensive array of mobile app development services. Our commitment is to provide cutting-edge, feature-enriched app development solutions, fostering the digital transformation of businesses and ensuring their resilience in the fiercely competitive market landscape...
At Creato, our team of expert web designers is dedicated to crafting modern, fast, and SEO-friendly websites that guarantee success for your business. With a keen focus on setting your brand apart from the competition, we specialize in creating visually appealing and clean graphics that resonate with your...
Peachy Digitals crafts impactful brand experiences for businesses in the digital realm. We offer branding, brand strategy, design, web development, and more. With a collaborative approach, we bring visions to life, exceeding expectations. Let us help you stand out and achieve your goals with style...
The electrifying force that will take your business to new heights.
The electrifying force that will take your business to new heights.
We're Volts Consulting, a team of design experts and marketing strategists passionate about turning your online presence into a powerful growth engine...
We deliver. On brand. On budget. On time. Every time.
We deliver. On brand. On budget. On time. Every time.
Code18 Interactive elevates consumer goods and media brands through custom website design and targeted digital marketing strategies. Their expertise in WordPress development ensures user-friendly websites that convert...
Full-service digital agency that delivers engaging experiences to connect people & brands.
Full-service digital agency that delivers engaging experiences to connect people & brands.
Viacon provides solutions for eCommerce Development by blending innovative design with cutting-edge technology. Our proven strategies drive excellence in every digital transformation we handle, empowering enterprises and startups with tailored, scalable platforms that enhance user experience and accelerate...
Great Designs with Low cost Web and Mobile solutions with more than two decades in Industry.
Great Designs with Low cost Web and Mobile solutions with more than two decades in Industry.
We are an ideal company for startups and small business owners. We have provided 500+ online solutions to small businesses across the globe, from India in low cost and yet effective workable solutions. We start with a website design and upgrade the customers to Web application development, SEO services so...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Transforming Digital Experiences
Transforming Digital Experiences
KrishaWeb is a full-service digital agency delivering web, marketing, and software solutions since 2008. We build custom, conversion-focused websites, web apps, eCommerce stores, and SaaS platforms, and deliver AI solutions, automation, and digital marketing. 130+ experts serving clients globally...
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.
Accelerating growth through cutting-edge, data-driven strategies and solutions
Accelerating growth through cutting-edge, data-driven strategies and solutions
Codal delivers award-winning eCommerce Development and digital solutions that drive growth for enterprise brands. Our expert team combines UX/UI design, data analytics, and product strategy to create scalable, customer-focused platforms that boost engagement and operational efficiency worldwide...
Empowering Businesses with Custom App and Software Solutions
Empowering Businesses with Custom App and Software Solutions
iQlance is a leading web &mobile app development company with a strong presence in Dallas, USA. With extensive experience in crafting and deploying innovative mobile applications and software, we focus on creating customer-centric product designs that deliver seamless user experience...
First Pier, a division of Helm Digital, is a reputable provider of comprehensive eCommerce development solutions. With a team comprising certified Shopify experts, we possess the expertise and tools to deliver outstanding results for businesses based in Maine and beyond...
As a top digital marketing firm, Search Engine Projects (SEP) offers search engine optimization (SEO), search engine marketing (SEM), website design, localization, social media marketing, web analytics, and website usability for many clients in the USA...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Conversion-focused commerce built for what's next.
Conversion-focused commerce built for what's next.
DigitlHaus is a Miramar Beach, Florida agency and Shopify Premier, BigCommerce Elite partner for D2C and B2B brands. Among top eCommerce companies, the team specializes exclusively in Shopify and BigCommerce design, development, and replatforming for clients like GelPro and Cirque Colors...
We are Solar Digital and we help to growth small and medium business minimize a time of staff, scale and automize processes, launch products through result-oriented development...
Leading eCommerce Agency & 4x Award-Winning Extension Provider
Leading eCommerce Agency & 4x Award-Winning Extension Provider
At Rave Digital, we deliver tailored eCommerce solutions with expertise in Magento, Adobe Commerce, Shopify Plus, Woo Commerce & more. From platform selection to launch, we ensure every solution aligns with your business goals...
Award WinnerRecipient of a Best Design Award for outstanding work.
100% Focused on Apps
100% Focused on Apps
We design and develop top-rated mobile and web apps for startups and SMEs. E-commerce, Healthcare, Marketplaces, and more. Our clients rate us for 5 out 5 - check out why!...
Pixlrabbit is a web design, branding, and marketing agency based in Atlanta, Georgia. We combine strategy and design to create effective brands and digital solutions...
Grow Your Store With AI-Driven eCommerce Solutions.
Grow Your Store With AI-Driven eCommerce Solutions.
Elsner is your one-stop shop for cutting-edge eCommerce & mobile app development. We craft AI-driven eCommerce solutions that take your business to the next level. From sleek mobile apps to powerful eCommerce platforms, Elsner builds the future of software...
#1 Award Winning Google Partner SEO Agency. BIG NEWS: Enjoy (25% Discount) on Our SEO Services!
#1 Award Winning Google Partner SEO Agency. BIG NEWS: Enjoy (25% Discount) on Our SEO Services!
Are You Looking to Increase Your Online Visibility and Drive More Traffic to Your Website? With Over 12 Years of Experience in SEO, SEM, SMM, and PPC, We Have Helped Over 400+ Brands Achieve Success. Our Affordable SEO Packages Are Designed to Help You See More Traffic and Generate More Revenue...
Developer Bazaar Technologies is a Top AI Development company building custom Mobile App & Software Development and specializing in building AI Solutions delivering mesurable outcome...
A customer-centric team dedicated to becoming a long-term business partner to you.
A customer-centric team dedicated to becoming a long-term business partner to you.
The team at StuntCoders goes the extra mile to develop a quality solution focusing on customer experience. We believe in building eCommerce sites that can convert visitors into buyers while setting up a solid brand for your online business...
There is no greater power than a visitor's emotion.
There is no greater power than a visitor's emotion.
Since 2014, 365Digital has been a leading expert in digital marketing, specializing in customized strategies that help businesses connect with their customers online. Our comprehensive services include dedicated SEO, E-commerce SEO, and International SEO to grow traffic and increase revenue. We also offer GBP...
At Vention, unparalleled customer care isnt just a promise its our mission. We blend personalized experience, unwavering attention to detail, and a genuine passion for your business, ensuring that every aspect of our collaboration is tailored to your success...
We deliver digital business strategy. Let's Build It Right.
We deliver digital business strategy. Let's Build It Right.
We don't just write code we align every technology decision with your business goals, so each product serves a clear commercial purpose. Our team brings deep expertise across mobile and web development, design, project architecture, application development, and IT business consulting...
Simplistic is a renowned agency specializing in design, development, and optimization services for direct-to-consumer (D2C) brands on the Shopify/Shopify Plus platform...
Sweans is a digital agency based in London with 15 years of experience in web design and development with over 3000 clients across 64 countries. We are a Google Partner & Trusted agency and have worked with global brands such as Samsonite, American Tourister, Burger King, KFC, and Walt Disney. We have...
Mobile, Web & eCommerce Software Development Company
Mobile, Web & eCommerce Software Development Company
VT Netzwelt is one of the leading digital technology company offering end-to-end development services. We offer digital transformation of your business with disruptive web and mobile apps...
Engineering for live products where mistakes are expensive.
Engineering for live products where mistakes are expensive.
KITRUM is an engineering partner focused on building on top of live software products. We help them grow beyond their original design by modernizing architecture, adding new capabilities, and scaling systems without disrupting what already works...
Why Protocloud Technologies?
Award Winner - TOP E-COMMERCE DEVELOPERS 2023
Award Winner - Top Web Development Companies 2023
Over the last 12 years, developed 800+ projects
Worked with Brands Wayfair, United Rentals, & many more.
30-60 day Free maintenance period after Go-live...
With over 10 years of expertise, AgileTech Vietnam stands at the forefront of delivering innovative technology solutions across a wide range of industries. Our team of 300+ skilled developers has completed more than 1,000 successful projects, ranging from dynamic startups to large-scale enterprises...
VerifiedVerified by the DesignRush team for authenticity and credibility.
WordPress and WooCommerce development agency since 2011.
WordPress and WooCommerce development agency since 2011.
Osom Studio, a distributed WordPress and WooCommerce development agency founded in 2011, is a B2B eCommerce agency building online stores that support 60+ international markets. The team has built WooCommerce shops for many of its clients including 3DConnexion and Apogee...
9Yards Technology helps enterprises scale engineering teams with pre-vetted IT professionals through flexible IT Staff Augmentation and dedicated development solutions...
Spending Money and Other Resources carefully and not wastefully
Spending Money and Other Resources carefully and not wastefully
Thriftizer Solutions drives the businesses to ease up the burden of E-Commerce functions by taking advantage of sophisticated technology solutions by using shopify web design and development, SEO, web automation testing etc...
Origami Studios gets its fame for developing high-performance, feature-packed mobile applications and custom softwares that deliver 5-star rating and ultimate user experience.
We create applications that help you scale your business, gain traction, and become industry leaders...
Appikr Labs Leading Mobile App Development Company
Appikr Labs Leading Mobile App Development Company
Appikr is the top choice for app development worldwide. We've eliminated decision-making dilemmas for countless clients by creating outstanding apps tailored to their business needs. With a track record of delivering over 500 high-performing apps across the globe, we continue to lead in the UK, US, UAE...
Mut-Con is a full-scale business consultancy build to provide small businesses with affordable solutions to take their businesses online and succeed in the age of the internet regardless of what kind of competition they face. We work with our clients to craft tailor-made solutions that operate within their...
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
Founded in 2015, Code and Core provides custom web solutions for startups and businesses worldwide.
For 9 years, weve served over 500+ clients across 20 industries globally. Clients trust CodeandCore for our unwavering tenacity and flawless execution regardless of how unique, complex, or time-sensitive their projects are...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals