joe mone Review from Google

5.0★

joe mone's Review Sourced from Google

We’ve worked with HBP for many years and they’ve always provided a reliable, professional and friendly service. They understand our business, respond quickly when needed, and are always helpful with any IT issues or advice. A great longstanding IT partner that helped us on hundreds of projects and we’d happily recommend.

Michelle Craven Review from Google

5.0★

Michelle Craven's Review Sourced from Google

Absolutely excellent service. I called got straight through to a person, yes a very helpful and kind person Ernestas who sorted out my PDF / Window Media Player problem within seconds. We call HBP with all our computer queries and they always sort everything out for us and will help in anyway they can to make your computing life that bit easier.

Helios Helios Ventilation Systems Ltd Review from Google

5.0★

Helios Helios Ventilation Systems Ltd's Review Sourced from Google

We have been using HBP for over 10 years now, they always provide an excellent service, I can honestly not fault them. They are efficient, helpful, friendly and extremely knowledgeable, nothing is too much for them. I highly recommend them for all your IT software support.

teawiththethompsons Nigel Thompson Review from Google

5.0★

teawiththethompsons Nigel Thompson's Review Sourced from Google

I had a concern with Office365 so I called Bondgate, Steve answered the call promptly and took my details and we discussed my concern, within minutes my problem was resolved. Super fast service that got me going straight away. Well recommended.

John. N. Clarke Review from Google

5.0★

John. N. Clarke's Review Sourced from Google

Fantastic service, Adam hit the brief straight away, and was really easy to work with.Superb job, very happy.

Tony Review from Google

5.0★

Tony's Review Sourced from Google

Always speedy, friendly and efficient service - Bondgate understand the urgency of business needs and very, very good at what they do.A great set of people to have as an extension to your team.Thank youTony

Seiji Nunez Review from Google

5.0★

Seiji Nunez's Review Sourced from Google

I am delighted to share my unequivocal satisfaction with the outstanding IT support services provided by totality services. As a client who has had the privilege of partnering with them for an extended period, I am compelled to express my appreciation for their unwavering commitment to excellence.Since engagement a few years ago, it was evident that their team was dedicated to delivering IT solutions of the highest calibre. Their professionalism, technical expertise, and attention to detail have consistently exceeded my expectations.One of the standout attributes is their prompt responsiveness. Whenever I have encountered IT issues, their support team has been quick to address them, minimising downtime and ensuring that my business operations remain uninterrupted. Their 24/7 availability is a testament to their dedication to client satisfaction.In addition to their rapid response times, they have a team of highly skilled IT professionals who possess an in-depth understanding of a wide range of technologies. In our case they support Google Workspace, workstations and security solutions.Their ability to diagnose and resolve complex IT problems is truly commendable. Whether it's troubleshooting network issues, resolving software glitches, or implementing robust cybersecurity measures, they have consistently delivered results.Totality has also demonstrated a keen awareness of the importance of proactive IT management. Their proactive monitoring and maintenance services have helped our business avert potential IT crises before they could impact our operations negatively. This forward-thinking approach to IT support has proven invaluable in maintaining our productivity and safeguarding our data.Furthermore, the company's commitment to staying abreast of the latest industry trends and technologies is evident in their approach to IT strategy. They have been instrumental in helping us adapt to evolving IT landscapes and identifying opportunities for process optimisation.Cost-effectiveness is another noteworthy feature. They have consistently provided us with cost-efficient IT solutions tailored to our specific needs, ensuring that we receive excellent value for our investment.I wholeheartedly endorse totality. Their exceptional team, proactive approach, and unwavering commitment to client satisfaction have had a profoundly positive impact on my company's IT infrastructure and overall operational efficiency.If you are seeking a reliable, professional, and highly competent IT support company in plain English, I wholeheartedly recommend them. Their dedication to excellence and their ability to deliver results are truly unmatched. It has been a privilege to work with them, and I look forward to continuing our partnership for many years to come.

Tom Hashemi Review from Google

1.0★

Tom Hashemi's Review Sourced from Google

On day one, the Totality engineer assigned to on-board us turned up at our offices late and left early without having onboarded the team members that had patiently waited for their turn all day. He went incommunicado and they replaced him with another (who was much better, to be fair). It was a sign of things to come.1. Revenue loss.They lost us £100k of leads after making edits to our email set up (without any instruction from us, nor checking the change with us). They talk a lot about their ISO accreditation and the processes that they have - one would have thought their processes were set up to prevent this kind of mistake. It didn’t. They only accepted they had made the mistake after we pushed repeatedly for information on what had happened - the first few responses they attempted to misdirect us on what had happened and cover up their mistake. They made a paltry £2k reduction in fees to compensate us.2. Not prioritised.Custom projects (Cyber Essentials, website SSO set ups) took months as they were never prioritised - we constantly had to chase them to move things along and it felt like we were the lowest priority. This went to calls as well, for example our ‘Customer Success Manager’ just didn’t turn up for an account review call and then passed us off to a junior colleague.3. Lack of skills.Several of the support team didn’t seem to know what they were doing, like it was their first time on the job (last time I had an update, I had to show the person remotely controlling my machine how to access the update section for various pieces of software).4. Lack of Google Workspace expertise.They say they specialise in Google during the sales process, and maybe some of them do, but it's pot luck whether you get them. One support engineer commented to a colleague how they’d never worked with Google Workspace before so weren’t sure how to answer the question - despite Totality telling us all their engineers knew it inside out. They also - as above - lost us £100k in leads due to edits they made to our Google set up.5. Inefficient and costly processes galore.For example, to apply an update the computer notifies us that an update needs doing, we have to submit a support ticket, a Totality engineer rings us to arrange an appointment, you attend the appointment to have the update applied - and more often than not, they are late to the appointment that they set. Over the 12 months we were with Totality, this cost us a small fortune in wasted Consultant time.I hope Totality are much better with other customers, for us they were an incredibly expensive and time-consuming mistake.

Graham Smith Review from Google

5.0★

Graham Smith's Review Sourced from Google

Helpful humans and easy to work with!Totality Services were recommended to speak with about the frustrations I was having with our IT system at work, which all my team use daily.I’m not an expert in IT systems but they made it clear what the problems were that were slowing us down. They discussed various options in what I call ‘pub language’ (easy to understand, no jargon!)We no longer use our slow sever and my team have access to their support when needed too. And our new IT deal isn't actually costing us any more money so it’s a pleasure to recommend them to others.

vinay kumar Review from Google

4.0★

vinay kumar's Review Sourced from Google

As an employee at Nickelfox, I am proud to say that I work for a company that truly values its employees and provides a supportive and inclusive work environment. The company culture is one of collaboration and open communication, making it a great place to work and grow. The management team is highly professional and always willing to listen to their employees and take their feedback into account.One of the things I love most about working at Nickelfox is the opportunity to learn and grow. The company is constantly pushing the boundaries of what is possible and encourages employees to try new things and take on challenges. This has helped me to expand my skill set and develop my professional abilities.The compensation and benefits at Nickelfox are also top-notch. The company provides a comprehensive package that includes health insurance, retirement benefits, and other perks. They also regularly host team-building events and activities, making the workplace a fun and enjoyable place to be.In conclusion, I highly recommend Nickelfox as a great place to work for anyone who is looking for a supportive and inclusive work environment with endless opportunities for growth and development.

devesh bairagi Review from Google

5.0★

devesh bairagi's Review Sourced from Google

Constantly growing and evolving. They provide great work environment. The people here are friendly and personable and are always willing to jump in and help you.Working here is fun, creative and challenging in all the right ways.

Keshav Dev Review from Google

5.0★

Keshav Dev's Review Sourced from Google

Nickelfox has been a great journey from day one. I am privileged to work with really smart, hardworking and passionate people at Nickelfox. The company provides amazing growth opportunities for dedicated and passionate individuals who want to make an impact in people's life. As a designer I get Complete ownership to deliver the best experience Like-minded individuals who are very passionate and helpful Adoption of latest tools and technology to make you super efficient Perks Amazing team and open-minded individuals to learn from.

Theodore Mall Review from Google

4.0★

Theodore Mall's Review Sourced from Google

One of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenues in excess of $1.9 billion and operates more than 50 offices.

Ekta Gnadi Review from Google

5.0★

Ekta Gnadi's Review Sourced from Google

Got a good start in this company. I joined this company a year ago. And I am satisfied with all that I get here. Even though I am not so experienced, still, my superiors are giving me important tasks to handle.

Rashid Khan Review from Google

5.0★

Rashid Khan's Review Sourced from Google

Work culture encourages collaboration, self-grooming, and a positive mindsetLeave policy in this company is okWork-life balance is also good... not that bad…

Shoheb Shaikh Review from Google

5.0★

Shoheb Shaikh's Review Sourced from Google

Extensive training on the latest technologies feels like ‘earning while you learn’ here.Management and senior people encourage us to pursue certifications.

Bertusje de Vries Review from Google

1.0★

Bertusje de Vries's Review Sourced from Google

Do not recommend, they stole my intellectual property and have blocked me.Do not do business with them.

Aaditya Bhadra Review from Google

5.0★

Aaditya Bhadra's Review Sourced from Google

Working at Kanhasoft is an absolute privilege. Every day, I'm inspired by the dedication of our team to deliver exceptional software solutions and unparalleled service. It's a true pleasure to contribute to a company that values innovation, quality, and client satisfaction above all else.

Ogechi Iheanacho Review from Google

5.0★

Ogechi Iheanacho's Review Sourced from Google

The staff we dealt with was very responsive to our issues, and quick to make corrections and give advice where required.