Explore top outsourced customer support companies in Texas that have partnered with leading companies, like Shell and Spotify. DesignRush connects you with over 40,000 vetted agencies and facilitates over 100,000 client-agency matches each month. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Secure, Reliable Expertise, & Responsive IT Solutions
Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...
Top Services:
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
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Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
Xvand Technology Services
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
IT Compliance Solution
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Moody Rambin
ones Swanson Huddell & Garrison, LLC
HVJ Associates
Data sourced from the agency's DesignRush profile
Xvand Technology Reviews & Testimonials
Patsy Lindamood Review from Google
5.0★
Patsy Lindamood's Review Sourced from Google
Our firm switched to Xvand in mid-2025 after realizing our growing information security and network needs had outpaced our former MSP. Xvand immediately stood out for their expertise, depth of staff, and strong commitment to cybersecurity. They partnered with us to redesign our network, support our entire workstation fleet, and manage our many third party integrations.Since onboarding, Xvand has become a trusted and responsive IT partner. Their team is professional, knowledgeable, and genuinely invested in understanding how we run our business—not just our technology. Our staff consistently praise their fast, effective support, and I rely on their skilled team for more complex IT projects.With Xvand, I’m confident our clients’ information is protected, and our systems are continuously improving. They take care of the day-to-day challenges so I can focus on strategic initiatives that move our business forward.
Tiffany Canales Review from Google
5.0★
Tiffany Canales's Review Sourced from Google
We have been working with Xvand for many years, and they have consistently been a reliable partner for our IT needs. Their team has always met our expectations in terms of uptime and security. It's a relief to have a dependable group managing our infrastructure, allowing us to concentrate on our daily operations.
Christina Hutchinson Review from Google
5.0★
Christina Hutchinson's Review Sourced from Google
I can't say enough good things about Xvand. Their team is responsive, knowledgeable, and committed to solving IT support and service issues quickly and efficiently. Both their Help Desk and Projects teams are easy to work with and take care of clients with professionalism, kindness, and dedication. What sets them apart are their people and their commitment to serving their clients with integrity and excellence. I'd recommend them to anyone looking for support with their ongoing IT needs, projects or to outsource IT operations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
4.8
4.8
Proposals