Connect with vetted software companies in Dallas that help brands convey their business ideas into functioning products. Compare agencies by portfolio, reviews, team size, cost and more to choose a partner that meets your criteria.
Best Custom Software Development Company in Dallas
30 Companies-Rankings updated: September 07, 2026
DesignRush has vetted all featured Dallas software companies to help you make better decisions. Certain agencies have paid placements.
VerifiedVerified by the DesignRush team for authenticity and credibility.AI LeaderRecognized for strong visibility across AI-powered search and answer engines.+1Award WinnerRecipient of a Best Design Award for outstanding work.
Growing Brands Online
Digital Silk builds custom websites, eCommerce platforms on Shopify and Magento, and software with AI and ERP integration. Its work has been featured on CNN, Bloomberg, and Reuters. Best fit for mid-market and enterprise brands needing a full-service web development and digital marketing partner...
Top Services:
Web Design
eCommerce Development
Branding
Digital Strategy
Digital Marketing
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$150/hr
Portfolios Count
42 Projects Listed
Digital Silk Services
Web Design
eCommerce Development
Branding
Digital Strategy
Digital Marketing
WordPress Website Design
SEO
Web Development
Product Design
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Sony
Microsoft
P&G
IBM
AT&T
NYU
NFL
NASA
XEROX
Data sourced from the agency's DesignRush profile
Digital Silk Reviews & Testimonials
Lauren Maffei Johnson COO at BIZROK
5.0★
WordPress Website Design Review from Lauren Maffei Johnson
Our company had such a wonderful experience with this team! Their design work is top-notch, and they did a really wonderful job of walking us through the process, but also finding ways to go above and beyond with things we needed additional help with, such as connecting Google Analytics. Highly recommend and would use again.
Sarah Balducci Director of Marketing at BCI Worldwide
4.8★
Web Development Review from Sarah Balducci
The team that I worked with was fantastic and was able to give my company a stunning website, every idea came to life. The team of Emily, Monica and Violet was always available and with a smile on there faces. Great company to work with.
Elma Madzar Founder at Fashion Myway
5.0★
Web Development Review from Elma Madzar
The landing page looks great and got positive feedback. They did a great job taking direction, following my vision, collaborating, and suggesting alternative options. Overall easy, collaborative, and great execution of vision.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
Build it. Run it. Own it.
Sketch delivers AI-enabled custom software and DevOps via a subscription model with two-week delivery cycles, citing zero missed deadlines. Its team serves Fortune 500 clients and is best suited for product teams needing a transparent, agile dev partner without long-term contracts...
Top Services:
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
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Location
Dallas, Texas
Number of Employees
Under 49
Minimal Budget
$50,000 & Up
Sketch Development Services Services
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Staff Augmentation
AI Development
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
U.S. Bank
Centene Corporation
Maritz
Change Healthcare
Stifel
Reinsurance Group of America (RGA)
bioMerieux
CareSource
CENTEGIX
Purina
Data sourced from the agency's DesignRush profile
Sketch Development Services Reviews & Testimonials
Monica Review from Google
5.0★
Monica's Review Sourced from Google
Amazing and talented people. I’ve worked for both client and agency side and can can say their partnership is amazing. They truly care about ongoing operations and not just ending it at a project level. Highly recommend! Message me if you want specifics.
John Andesilich Review from Google
5.0★
John Andesilich's Review Sourced from Google
I own a marketing firm in Troy MO and I recently met with Calvin at Sketch Development Services to discuss a software development project I have been thinking about pursuing. He was very nice, easy to speak to and even though his field is a bit out of my knowledge base, he was able to explain things in a way that made perfect sense. I look forward to working with him and his team in the future and recommend anyone looking for a software or app development company to give them a try.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
World's #1 Rated & Reviewed App, Website & Software Development Company
Probey Services builds websites and mobile apps on WordPress, Shopify, and Flutter, for clients like Lineage and Gunzilla Games. Its team of 320+ developers covers eCommerce, healthcare, and edtech across 30+ countries. Best fit for SMBs needing affordable development services...
Top Services:
Mobile App Development
Software Development
Web Development
Web Design
WordPress Website Design
Show more
Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Portfolios Count
94 Projects Listed
Probey Services Services
Mobile App Development
Software Development
Web Development
Web Design
WordPress Website Design
Digital Marketing
Digital Services
SEO
IT Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bartisans
Samyakk
30 Days Fitness
Isharya
The Estate Residences
VegenMart
Fresh Menu Application
PRAO Fashion Jewellery
Audentia Space
Wings of Change
Data sourced from the agency's DesignRush profile
Probey Services Reviews & Testimonials
Rajat Sinh Founder at Aaayan Systems
5.0★
Web Development Review from Rajat Sinh
Probey transformed our outdated website into a modern, high-performing platform by understanding our business goals and delivering the right solutions. Since the launch, we have seen significant growth in website traffic, lead conversions, and operational efficiency through their backend integrations. Impressed with their expertise and quality of work, we also trusted Probey with our CRM development project as well. Thank you to the entire Probey Services team for your professionalism and support.
Roshan CEO at NanoTherapX
5.0★
Web Design Review from Roshan
This is Roshan, CEO at NanoTherapX. Working with Probey Services for our CRM Development. What stood out most was their stability, consistency, reliability, and a smooth implementation. The CRM has streamlined our client management, improved team efficiency, and helped us manage operations more effectively. Since its implementation, we've seen better productivity and consistent business growth. I highly recommend Probey Services UK to any business looking for a reliable technology partner.
Tejaswini Director at Green Matter Packaging
5.0★
Mobile App Development Review from Tejaswini
What stands out most about Probey Services is their discipline-no missed calls, no vague timelines, and no surprises. They built our mobile app with a level of professionalism that made us feel like a priority throughout the project. The delivery was on schedule, the code quality was excellent, and the final product met high standards. Since the app launch, we've seen consistent business growth, and managing customer orders has become much more efficient. I highly recommend Probey Services UK to any business looking for a dependable technology partner.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Zazz builds custom enterprise software using Node.js, .NET, Java, and Python, with SOC 2, ISO 27001, and HIPAA compliance. The software development agency serves the Government of Ontario platform and global financial services firms. Best fit for enterprises needing security-first software development...
Top Services:
Mobile App Development
IT Services
Software Development
Staff Augmentation
IT Compliance Solution
Show more
Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$45/hr
Portfolios Count
36 Projects Listed
Zazz Services
Mobile App Development
IT Services
Software Development
Staff Augmentation
IT Compliance Solution
Cybersecurity
Managed Services
Cloud Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
JP Morgan
BBC News
PayPal
Harvard Innovation Labs
HBO
Jeddah Season
McDonald's
NBA
Honda
Citibank
Data sourced from the agency's DesignRush profile
Zazz Reviews & Testimonials
Sam Zaid CEO at Getaround
5.0★
Mobile App Development Review from Sam Zaid
Their team's technical proficiency and creativity have significantly contributed to the success of our world's first connected carsharing marketplace. Zazz not only met but exceeded our expectations, delivering a seamlessly integrated and user-friendly mobile app that has truly empowered people to carshare everywhere. The collaboration with Zazz has proven to be a valuable partnership, marked by open communication, timely delivery, and a genuine dedication to our mission.
Jay Thrash SENIOR IOS DEVELOPER at Epic Games
5.0★
Mobile App Development Review from Jay Thrash
Their unparalleled expertise and dedication to excellence were evident throughout the entire collaboration. Zazz's team consistently demonstrated a deep understanding of our vision, translating it into a seamless and innovative mobile application. Their commitment to quality and precision in every aspect of the development process was truly impressive. Zazz's ability to navigate complex challenges with agility and deliver solutions that exceeded our expectations was instrumental in the success of our project.
Don Harmon Director of Global IT Services at Dorel Juvenile
5.0★
Mobile App Development Review from Don Harmon
Zazz's commitment to delivering a high-quality mobile app for Dorel Juvenile was evident throughout the entire development process. The team consistently communicated progress, promptly addressed any concerns or modifications, and ensured that the final product not only met but exceeded our expectations. The mobile app developed by Zazz not only showcased cutting-edge technology but also reflected a deep understanding of the child-centric focus that Dorel Juvenile upholds.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
BitsWits builds iOS, Android, Flutter, and React Native apps alongside AI and blockchain solutions, with a four-week delivery guarantee. Its work spans healthcare, fintech, and eCommerce, making the software development company suitable for businesses needing fast, affordable mobile app development...
Top Services:
Mobile App Development
Software Development
VR/AR
Blockchain
AI Development
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
12 Projects Listed
BitsWits Services
Mobile App Development
Software Development
VR/AR
Blockchain
AI Development
Staff Augmentation
Web Development
Wearables
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
FitNow
Wisu
Soul Scribe
Grease Monkey
Beats
Data sourced from the agency's DesignRush profile
BitsWits Reviews & Testimonials
Sydney Malone Implementation Engineer at Translucent Services
5.0★
Mobile App Development Review from Sydney Malone
With the development of our Mobile App, BitsWits performed a fantastic job. Their team was quick to respond and produced a great application that runs smoothly on all platforms. We are quite happy with the result.
Benson Sung Founder at D2C Design
5.0★
Mobile App Development Review from Benson Sung
They created a Mobile app for Medical services, and patient management has changed greatly as a result. The app works well with our current systems, is safe, and is simple to use. Their team produced a top-notch product on schedule while paying close attention to our unique requirements. We are really pleased with their work and heartily recommend BitsWits to anyone in need of app development services.
Steve Garry Senior 3D Animator at Treehouse Digital
5.0★
Mobile App Development Review from Steve Garry
The outcomes of our collaboration with BitsWits to develop an Online Food delivery app were outstanding. Real-time tracking is integrated into the app, which makes it easy to use and has significantly enhanced our customer support. Their development staff was quick to respond and took care of all of our requests. We couldn't be more pleased with the result!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Award WinnerRecipient of a Best Design Award for outstanding work.
Award-Winning AR / VR / XR / AI / WebGl Experiences
Groove Jones is an innovative technology company that specializes in creating AI/VR/AR software solutions for a wide range of industries, including advertising, entertainment, marketing, health, and training...
Top Services:
VR/AR
Software Development
Mobile App Development
Web Development
Web Design
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$50,000 & Up
Portfolios Count
26 Projects Listed
Groove Jones Services
VR/AR
Software Development
Mobile App Development
Web Development
Web Design
AI Development
UI/UX Design
Event Marketing
Creative Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Toyota
Amazon
MasterCard
Intel
HP
Comcast
FX Networks
Samsung
AT&T
Ford
Data sourced from the agency's DesignRush profile
Groove Jones Reviews & Testimonials
Sam Rogers Project Manager at National 4-H Council
5.0★
VR/AR Review from Sam Rogers
The fine folks at Groove Jones really delivered with this project!See for yourself at https://4-h.org/clover/activities/rockets-to-the-moon/Our organization had worked with them before, but this was my first time...and my first time working with an AR project at all. Giving all the stars in all the categories isn't something I do much of, but in every way Groove Jones earned it.From the beginning, they got the intention and guided us through the choices needed to keep us within our fixed budget and immovable timeline. The team consistently delivered what we needed to get approvals from our internal and external stakeholders, and worked with us when we faced unexpected delays and technical surprises. We're just launched and already looking for the next opportunities to work with Groove Jones again! Totally professional, and totally fun :) They really made our team and our brand look good.
Amy Chao, CMP Marketing Manager at Toyota
5.0★
VR/AR Review from Amy Chao, CMP
The client had an exceptionally positive experience with Groove Jones. The agency delved into new technology boosting user experience, ensuring it aligned with the existing environment and was multi-channel compatible. Groove Jones in less than 90 days unveiled an interactive platform that was not only visually captivating but also had a striking impact. Throughout the journey, it remained communicative, promptly addressing modifications and infusing their unique insights. (verified via email)
Alan Fletcher Chief Product Officer at Aurea Software
5.0★
VR/AR Review from Alan Fletcher
The client collaborated with Groove Jones on a challenging initiative, marked by a lofty yet vague objective and a pressing deadline. Discovered through online research and having no prior association, the collaboration swiftly took off. In merely three months, Groove Jones conceptualized and constructed a 20x16x10 Holodeck for the client's participation in the MWC event in Barcelona. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TekRevol is a globally recognized digital innovation company with 10 years of experience delivering high-impact mobile applications, AI-powered software, and scalable digital products. Every engagement begins with a clear roadmap, defined KPIs, and a commitment to measurable business outcomes...
Top Services:
Mobile App Development
Web Development
AI Development
Staff Augmentation
Digital Marketing
Show more
Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$35/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
46 Projects Listed
TekRevol Services
Mobile App Development
Web Development
AI Development
Staff Augmentation
Digital Marketing
eCommerce Development
WordPress Website Design
SEO
Software Development
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pure Plank
Truth GPT
The University of North Alabama
Soundly
Al Hussaini
AMJ Workplace Wellness
Selah
kinekt
Mdrouz
Teemates
Data sourced from the agency's DesignRush profile
TekRevol Reviews & Testimonials
Aleksandra Puzyno I DYWIDAG Concrete Marketing Manager in DYWIDAG at DYWIDAG Concrete Technologies
5.0★
Mobile App Development Review from Aleksandra Puzyno I DYWIDAG Concrete
TekRevol did a great job with our app. They understood what we needed and finished everything on time. Working with them was easy and professional. I recommend them to anyone who wants a good app.
Sidra Ansari Brand Manager at Vitruvian Agency
4.3★
Web Development Review from Sidra Ansari
I recently collaborated with Tekrevol for the development and design of our marketing website, and the experience was outstanding. Their team showcased professionalism, creativity, and a deep understanding of web technologies. The communication was clear and effective, ensuring a smooth process from start to finish.The design and functionality of our website exceeded our expectations, making it not only visually appealing but also user-friendly and responsive across all devices. The project was delivered on time and within budget, reflecting Tekrevol's dedication to quality and client satisfaction.I highly recommend Tekrevol to anyone in need of top-quality web development and design services. Their expertise and customer-focused approach truly set them apart.
Sara Kraeski Marketing Manager at Lex Mundi
5.0★
Mobile App Development Review from Sara Kraeski
TekRevol created a design aimed at enhancing the website's accessibility, with the anticipation of boosting traffic and conversion rate.Their team representative effectively communicated clear timelines and objectives. Notably, they exceeded expectations and delivered exceptional application development services. Their excellent communication and responsiveness played a vital role in the project's success.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empowering Your Digital Future with Innovative IT Solutions
At Quantum IT Innovation, our team excels in AI, Big Data, RPA, and Mobile App Development for iOS, Android, and Cross-Platform. We also offer expert SEO, PPC, and Social Media services to drive your business forward in the USA, UK, Canada, Ireland, UAE, Australia, India, & across the globe...
Top Services:
Web Development
Social Media Marketing
SEO
PPC
IT Services
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Portfolios Count
101 Projects Listed
Quantum IT Innovation Services
Web Development
Social Media Marketing
SEO
PPC
IT Services
Mobile App Development
AI Development
Digital Marketing
Software Development
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
David
Karmel
Jevon
Luke
Rajitha
Alfred
Gilbert
Erik
Christopher Samdeo
Mehernaz Emadi
Data sourced from the agency's DesignRush profile
Quantum IT Innovation Reviews & Testimonials
Lorena Iaut Obstetrician and Gynecologist at Lorena Laut
5.0★
Digital Marketing Review from Lorena Iaut
We have had a great experience working with Quantum IT Innovation for our digital marketing needs. Their team is professional, responsive, and truly understands how to position a healthcare brand effectively online. We've seen noticeable improvement in our digital presence and engagement. Highly recommend their services to anyone looking for reliable and result-driven marketing support.
Brigitte Brünjes Owner at Hogasearch
5.0★
Digital Marketing Review from Brigitte Brünjes
Quantum IT Innovation played a key role in strengthening HOGASEARCHs digital presence through strategic digital marketing and SEO services. Their team delivered creative content, consistent planning, and visible growth in engagement and search rankings. Highly professional and results-oriented.
SAM NAJIBI CEO at MBSS Security Services
5.0★
Digital Marketing Review from SAM NAJIBI
Quantum IT Innovation has been a game-changer for MBSS Security.Their digital marketing strategies helped us boost our local visibility, generate leads, and build a strong online presence. Highly professional and results-driven team truly appreciate their support!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
Products Engineered for Growth, Built AI-Native
AppVerticals is a Dallas-based product engineering company building mobile, web, custom software, and AI-native products for startups and Fortune 500s. Senior-only teams. 2,000+ products shipped...
Top Services:
Mobile App Development
Software Development
Web Development
Web Design
ERP Consulting
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
22 Projects Listed
AppVerticals Services
Mobile App Development
Software Development
Web Development
Web Design
ERP Consulting
Digital Strategy
Software Testing
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Coca-Cola
Nokia
Dubai Arts & Culture Authority
Getz Healthcare
Al Rostamani Group
CPCG
FishFin
GetSpruce
CargoBarn
EdgeQ
Data sourced from the agency's DesignRush profile
AppVerticals Reviews & Testimonials
Ali Mroueh Country Manager at Nearpay
5.0★
Software Development Review from Ali Mroueh
We worked with AppVerticals to develop our financial company software, and overall, the experience was positive. The team communicated clearly and delivered the project on time. The platform is easy to use and meets our core needs. I'd recommend them for FinTech development.
Furqan Tabani Chief Executive Officer at Property Network
5.0★
Blockchain Review from Furqan Tabani
The solution made tenant onboarding quick and secure, reducing paperwork and ensuring all identities are verified reliably. It really boosted trust between us and our tenants.
Phyo Htet Paing Data Analyst at Skyloov Property Portal
5.0★
Blockchain Review from Phyo Htet Paing
The project significantly improved our tenant screening by making the verification process faster and more secure. It helped us reduce fraud and build confidence with our clients.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We build AI-native solutions and use AI to build software better, faster, smarter.
Your AI and Data transformation partner.We help you unlock AIs value through the power of your data...
Top Services:
AI Development
Staff Augmentation
Software Development
Big Data Analytics
Software Testing
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
11 Projects Listed
HatchWorks AI Services
AI Development
Staff Augmentation
Software Development
Big Data Analytics
Software Testing
Business Consulting
Blockchain
Mobile App Development
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Anthem
AT&T
Car IQ
Charter Communications
Cox Communications
Cricket Wireless
Diebold Nixdorf
FleetCor Technologies
Honey Baked Ham Co.
Integrated Care Solutions
Data sourced from the agency's DesignRush profile
HatchWorks AI Reviews & Testimonials
Ryan Husk Strategic Partnership Advisor at Wealthability
5.0★
Software Development Review from Ryan Husk
HatchWorks developed a solution to automate calculations for our sales team. The company created an application with a user-friendly interface and scalable algorithms in Python. HatchWorks had similar experience in the healthcare industry and we were satisfied with their responsiveness, QA, communication, and ability to translate imagination into actionable tasks. The project was well-organized with clear expectations and deliverables, making it easy to address miscommunication.
Shaun Bank Co-Founder and CEO at ImagineX Consulting
5.0★
Software Development Review from Shaun Bank
HatchWorks was hired to develop custom software for a hybrid app and rebuilt the front-end. They provided top talent in LATAM and adapted to end client's changing needs. Despite rate fluctuation, they performed well, met commitments, received positive feedback and maintained high level of quality output and professionalism. The team coordinated effectively and the nearshore model is becoming more popular. The consulting firm was happy with HatchWorks' velocity and code quality.
Meishelle Haverkamp VP Digital Transformation at PeopleScout
5.0★
Digital Strategy Review from Meishelle Haverkamp
HatchWorks is always a true partner that consistently delivered results. They completed several market analysis projects for us analyzing the competitive landscape and provided recommendations for strategic growth and growth opportunities. We have a long-standing relationship with Hatchworks. They have done several market analysis projects for us & always are able to synthesize large amounts of data into a compelling & easy to understand story.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
FuturByte is a custom software and app development company that builds high-performance digital solutions. We develop apps, websites, and web apps designed to solve real business challenges...
Top Services:
Web Development
eCommerce Development
Mobile App Development
Software Development
Web Design
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Portfolios Count
10 Projects Listed
FuturByte Services
Web Development
eCommerce Development
Mobile App Development
Software Development
Web Design
WordPress Website Design
AI Development
VR/AR
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Chaps & Co Barbershop NYC
Edsidera
Smart Box
Eazio HRMS
Mint Specialist Recruitment
More Café HRMS
SHP-Portfolio
Stitches
SW1 Groups
Gorgeous Flower
Data sourced from the agency's DesignRush profile
FuturByte Reviews & Testimonials
Matthew Van Heyst CEO at Tecnet Canada Inc.
5.0★
Mobile App Development Review from Matthew Van Heyst
We partnered with FuturByte to develop FitSync, a fitness tracking app tailored to individual workout goals. Their team provided innovative solutions, integrating real-time tracking and AI-driven analytics. Communication was smooth throughout the process, and they ensured the app ran flawlessly on both iOS and Android. A fantastic experience overall.
Andrew Lockhead CEO at Stay22
5.0★
Mobile App Development Review from Andrew Lockhead
FuturByte exceeded our expectations with SmartShop, an AI-powered e-commerce app designed for seamless shopping experiences. Their team demonstrated exceptional expertise in mobile development, integrating AI-driven recommendations and a user-friendly UI/UX. The project was delivered on time, and their post-launch support has been outstanding. Highly recommended.
Axel Demazy CEO at Spendesk
5.0★
Web Development Review from Axel Demazy
FuturByte transformed our outdated e-commerce platform into a sleek, high-performing web application. Their expertise in modern web technologies and seamless integration of payment gateways significantly improved our sales and user experience.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Cenango is a US-based software and development company that has provided global enterprises with custom technological solutions for over twenty years...
Top Services:
Mobile App Development
Software Development
Location
Dallas, Texas
Number of Employees
Under 49
Cenango Services
Mobile App Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hemworld
SouthWest Solutions
Everglades Safari Park
Data sourced from the agency's DesignRush profile
Cenango Reviews & Testimonials
Mark Howells Chief Strategist at Dakota Ridge Marketing
5.0★
Mobile App Development Review from Mark Howells
Our Scope of Work (SOW) centered on designing a user-friendly marketplace app to connect homeowners with a network of vetted service professionals for property care tasks such as cleaning, maintenance, and lawn care. This involved UI/UX design, feature integration for scheduling and payments, and implementing a system for user reviews and ratings to ensure quality and trust within the platform.
Corie Barry CEO at Best Buy
5.0★
Mobile App Development Review from Corie Barry
Our main goal was to create a mobile app that would allow the card users to search for available facilities that they can access with it. The reason to do that was that we wanted to stand out from the competition. A mobile app would allow us to offer comprehensive services to our customers. Also, a software product and collaboration with an IT company gives a perspective for future growth.We reached out to Cenango, they proposed UX & UI workshop that would be performed to determine project details, estimate the cost and prepare prototypes. Then we could sign the development contract. Recommended technology was React Native for cross-platform mobile apps for iOS and Android. This way, we could reach out to all potential clients and save time for building an app at the same time - so we agreed on the proposed solution. THEY ARE GREAT.
Calvin Butler CEO at Exelon
5.0★
Mobile App Development Review from Calvin Butler
We started the project by creating specifications and clarifying the requirements for developing a new app. Next, we collaborated with Cenango on the official project plan and designed the architecture for both iOS and Android. After that, we built the app to perform the necessary functions. Additionally, we created a web-based back office to manage the app's service. Cenango is currently assisting us with submitting the app to the App Store.The team we work with has undergone some changes, although some members remain the same. We have an Android developer, an iOS developer, a QA specialist, a UX/UI expert, and two individuals responsible for back-end operations and architecture. We also collaborate with a project manager and a senior project lead. Depending on the current release, we may work with 1-2 members from the DevOps team.The Cenango's team is incredibly hardworking and always willing to go above and beyond. They're excellent with follow-up, and overall, they're a pleasant team to work alongside.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Axencia stands at the forefront of digital innovation, delivering intelligent marketing solutions that fuse creativity with data-driven precision. Our mission is to empower brands through personalized strategies designed for measurable growth and impact...
Top Services:
Digital Marketing
CRO
Mobile App Development
Software Development
Web Design
Show more
Location
Dallas, Texas
Number of Employees
50 - 99
Average Hourly Rate
$60/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
38 Projects Listed
Axencia Services
Digital Marketing
CRO
Mobile App Development
Software Development
Web Design
Web Development
Creative Services
WordPress Website Design
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Emizen Tech is an acclaimed IT organization that specializes in delivering top-of-the-line e-commerce solutions to various industry verticals. Our core areas of expertise are hybrid app development, CakePHP, and finance app development. Our team of technically outstanding and highly experienced e-commerce...
Top Services:
eCommerce Development
Web Development
Web Design
Mobile App Development
IT Services
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
7 Projects Listed
Emizen Tech Services
eCommerce Development
Web Development
Web Design
Mobile App Development
IT Services
Media Buying
AI Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dollerstore
Ego
Orgonise Africa
Lyncpix
Pump
Data sourced from the agency's DesignRush profile
Emizen Tech Reviews & Testimonials
Anonymous Manager at Today Components
5.0★
Web Development Review from Anonymous
They provide 24/7 support and are available always to help and assist. Sales have increased in the wake of the migration and the company's search ranking has risen. Emizen Tech Private Limited is responsive and available, leading to a successful collaboration.
Christian Faggi Owner at Espejto Luxury Boutique Italy
5.0★
eCommerce Development Review from Christian Faggi
Emizen Tech Private Limited communicated daily to deliver the updated website. Their availability was impressive.
Julia Nadine Bartel Manager at Mädchen für alles bei bajuna
5.0★
eCommerce Development Review from Julia Nadine Bartel
Working with this guys is very easy! Can recommend them for any jobs. Good project management and delivery in time and as discussed before. Great job!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are an IT solution consulting company dedicated to solving business challenges through a holistic approach. We deep-dive into customer problems to create customized digital and physical solutions for businesses to optimize operations and drive growth...
Top Services:
IT Services
AI Development
Software Development
CRM Consulting
Managed Services
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Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
8 Projects Listed
Technostacks Services
IT Services
AI Development
Software Development
CRM Consulting
Managed Services
Product Design
Cloud Consulting
Big Data Analytics
ERP Consulting
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SoftDoes builds custom software, AI, and web applications for mid-market companies that need enterprise-grade results without the overhead of an in-house team. U.S.-based leadership. Full IP ownership. No lock-in...
Top Services:
Software Development
AI Development
Mobile App Development
Web Development
UI/UX Design
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Location
Dallas, Texas
Number of Employees
50 - 99
Average Hourly Rate
$75/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Soft Does Services
Software Development
AI Development
Mobile App Development
Web Development
UI/UX Design
Cloud Consulting
Blockchain
Software Testing
Digital Strategy
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Diggit Software Solutions is a software company helping businesses grow through smart technology. We build and deliver three core products: Kordic, a B2B sales CRM with WhatsApp and email integrations and AI-powered insights; Authentify, a QR-based product authentication solution; and GACS, a generative AI...
Top Services:
Web Development
AI Development
Mobile App Development
eCommerce Development
Digital Marketing
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$22/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Diggit Software Solutions Co. LLC Services
Web Development
AI Development
Mobile App Development
eCommerce Development
Digital Marketing
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Software Orca is a Software development company specializing in mobile apps, custom software, and AI solutions. We help startups and enterprises streamline operations, enhance customer engagement, and bring ideas to life with reliable, scalable, and innovative technology...
Top Services:
Mobile App Development
Software Development
AI Development
Location
Dallas, Texas
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
1 Project Listed
Software Orca Services
Mobile App Development
Software Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tech Transit
KeyNova
Medicore
PawConnect
IntelliChat
FitSoul
CryptoFlow
Data sourced from the agency's DesignRush profile
Software Orca Reviews & Testimonials
Jimmie Smith Review from Google
5.0★
Jimmie Smith's Review Sourced from Google
Working on a game app in Dallas, we needed a development team that could keep up with our creative vision while ensuring flawless performance. They didn’t just meet our expectations—they exceeded them. The app is engaging, fast, and has the level of polish we were aiming for. Plus, their 24/7 support made the entire development process smoother. If you're working on a gaming project, these guys are the team to go with.
Arthur Rose Review from Google
5.0★
Arthur Rose's Review Sourced from Google
As a real estate business in Dallas, we needed an app that could simplify property searches for potential buyers and give us a competitive edge. The app development team was incredible throughout the entire process. They delivered a clean, intuitive app that our clients love to use. Even better, their team is always available to provide support whenever needed. If you're looking for an app to transform your real estate business, this team is a game-changer.
Debra Jones Review from Google
5.0★
Debra Jones's Review Sourced from Google
Our e-commerce platform in Dallas needed a robust mobile app to enhance customer engagement, and we couldn’t be happier with the outcome. The development team took the time to understand our business needs, delivering an app that not only looks fantastic but functions smoothly. Their proactive support team is available 24/7, which was crucial as we rolled out new features. This team knows their stuff when it comes to building top-tier e-commerce apps—highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empower your global transformation with Flexsin - Let's get you set up!
Flexsin is a certified Microsoft application development partner, known for its leading ASP.NET development services. Our team, based in India, is dedicated to delivering flexible, reliable, and customized web and enterprise applications that meet the unique needs of each enterprise...
Top Services:
DevOps Consulting
VR/AR
Software Development
Digital Marketing
IT Services
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Location
Dallas, Texas
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
Flexsin Services
DevOps Consulting
VR/AR
Software Development
Digital Marketing
IT Services
SEO
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Johnson & Johnson
Daikin
Videocon
Data sourced from the agency's DesignRush profile
Flexsin Reviews & Testimonials
1 2 Review from Google
1.0★
1 2's Review Sourced from Google
We hired flexsin technologies to build software for us in July 2022. They agreed to sign NDAs and all relevant paperwork. They prepared the NDA as they preferred it and sent it to us for review and signature. We reviewed the NDA and changed the Jurisdiction to UK and sent it back to them for a signature which they delayed in signing up to date. After they reviewed everything, they gave us an estimation of USD 17,000. They sent us a contract with upper price cap stating that any extra activities and costs incurred above the agreed upper price cap will be their responsibility and we as the client will have to pay nothing extra. They estimated the project will take 12-14 weeks. They started the project and assured us the NDA and Contract is getting sorted and they will send it over as soon as. Long story short flexsin Technology never honoured the contract and the price cap as the price started increasing past the price cap. It is now been 8 months since they started the project and they have not signed the NDA nor the Contract as agreed. We noticed they misspelt the names on the NDA and Contract. We asked them to rectify the spelling mistakes and they have refused asking us to Change the NDA that they wrote themselves to meet their interests. They are asking us to include on the NDA that UPwork will resolve disputes in relation to incorrect spellings on the paperwork and the NDA as if they are planning to make more mistakes. Up work is just a platform that brings developers and clients together, UPwork does not resolve spelling mistakes and unsigned paperwork. UPwork is NOT developing our software for us, we did NOT share the software information with UPwork, we shared information with Flexsins Technologies and above all Up work did NOT misspell or fail to sign the NDA or Contract, that was Flexsins Technologies mistakes to fix and NOT UPwork mistakes to fix. They are now asking to write another contract for more money probably with another price cap just to lure. They have agreed to send the assets back to us immediately. Updates of this review to follow on here, twitter, LinkedIn, IG, TikTok, and any other platform.
Liam Durbin Review from Google
5.0★
Liam Durbin's Review Sourced from Google
I have had a great experience with Flexsin. My small business is a bit of a niche (horse racing) but the team at Flexsin worked very hard to understand the nuances. Very impressive breadth of skills on the team. The support work they do for my small business on a monthly retainer has been good, as has their project work on a mobile app.
Dave Reynolds Review from Google
5.0★
Dave Reynolds's Review Sourced from Google
I've been with Flexsin for 3 years now, and it's a great place to work. Talented technical staff and good management. After years of providing IT staffing solutions for US based companies with local personnel, I'm now able to save our clients a LOT of money by using the resources of our talented team of resources at our offshore development center instead.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
In the dynamic world of technology, businesses need innovative software solutions to stay ahead. Gulf State Software, a leading software development company in Dallas & Houston, provides cutting-edge digital solutions tailored to businesses of all sizes. With a commitment to excellence and a customer-centric...
Top Services:
Software Development
Web Development
Mobile App Development
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Gulf State Software Services
Software Development
Web Development
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AppCrops is a next-gen technology partner delivering end-to-end digital solutions for startups and enterprises. From interactive user-friendly iOS, Android or Custom Mobile applications to Web apps, ERP systems and custom software, we help transform ideas into high-performing digital products...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
Web Design
Show more
Location
Dallas, Texas
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
AppCrops Services
Mobile App Development
Web Development
eCommerce Development
Software Development
Web Design
UI/UX Design
IoT
Blockchain
AI Development
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
FluoSpeak
Sellers Route
Muslim Me
Linkedly
Stryde
Planzee
TRP Mobile
Data sourced from the agency's DesignRush profile
AppCrops Reviews & Testimonials
Nabula Warden Review from Google
5.0★
Nabula Warden's Review Sourced from Google
AppCrops built a CMS for us that easily integrated with our website. Easy to manage and flexible. It made content updates much simpler. Recommended group of developers 👍
Reverie Selah Review from Google
5.0★
Reverie Selah's Review Sourced from Google
We used AppCrops for web development services and the result exceeded expectations. The website is fast, modern, and aligns perfectly with our brand.
Hazel Lucas Review from Google
5.0★
Hazel Lucas's Review Sourced from Google
We worked with AppCrops for mobile app development and had a great experience. The team was professional, responsive, and delivered a high-quality app for our business. Highly recommended for anyone looking for web or app development services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TVW is an innovation & creative development studio based in Dallas, Tx. We pride ourselves on our ability to discover unique solutions to client’s marketing challenges with technology, design, and strategy. Anything but traditional, we’re a collective of tech nerds, digital storytellers & empathetic...
Top Services:
Mobile App Development
Software Development
Social Media Marketing
Digital Marketing
VR/AR
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$50,000 & Up
The Virtual Wild Services
Mobile App Development
Software Development
Social Media Marketing
Digital Marketing
VR/AR
Digital Services
Creative Services
Web Development
Digital Strategy
Video Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CodeVerse360 is a full-service digital agency that helps businesses grow through web development, mobile applications, branding, and digital solutions. The agency combines design, development, and growth-focused strategies to create websites and digital experiences that improve visibility, engagement, and...
Top Services:
Graphic Design
Web Design
WordPress Website Design
Web Development
SEO
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CodeVerse 360 Services
Graphic Design
Web Design
WordPress Website Design
Web Development
SEO
Digital Marketing
Mobile App Development
Software Development
Social Media Marketing
PPC
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
TatvaSoft is a trusted technology partner enabling global businesses with its strategic IT solutions. Our services majorly encompasses Custom software development, Web development, product development, Ecommerce , Mobile apps, QA and many similar cutting-edge technologies...
Top Services:
Software Development
Web Development
Mobile App Development
Software Testing
AI Development
Show more
Location
Dallas, Texas
Number of Employees
500 - 999
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Tatvasoft Services
Software Development
Web Development
Mobile App Development
Software Testing
AI Development
ERP Consulting
IT Services
Cloud Consulting
DevOps Consulting
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Anglo American
Bemi OY
AE Partners
Data sourced from the agency's DesignRush profile
Tatvasoft Reviews & Testimonials
Bhagyarajsinh Chudasama Review from Google
5.0★
Bhagyarajsinh Chudasama's Review Sourced from Google
Great Place to Grow and Learn – 6 Wonderful Years at Tatvasoft!I had the opportunity to work at Tatvasoft as a QA for 6 years, and it was truly a rewarding and enriching experience. Throughout my time there, I learned so much – not only in terms of technical skills but also in understanding best practices, teamwork, and professionalism.I'm grateful for the opportunities and support I received during my time at Tatvasoft. It's a great place for anyone looking to build a strong foundation in the IT industry.
Raju Patel Review from Google
1.0★
Raju Patel's Review Sourced from Google
After working here for 9 years, I finally had to leave because of the management style of my reporting manager. Many of my team members had raised complaints multiple times, but no one in HR or higher management cared to listen.There is no opportunity to learn new things or grow in your career. Instead of skill development, the reporting manager forces employees to do repetitive tasks even during free time, which feels like a complete waste of potential.The reporting manager is also very biased - very supportive towards female employees but extremely strict with male employees, applying rules like in a school. Despite being in Tatvasoft for more than 15 years, he still goes for lunch alone - which clearly shows how disconnected he is from his own team.Sadly, instead of valuing long-term employees, the company culture pushes people to resign. Definitely not recommended for anyone looking for growth and a fair, employee-friendly workplace.
yogini patel Review from Google
1.0★
yogini patel's Review Sourced from Google
If you have another offer in hand then please don't choose Tatvasoft. More pollitics not employee friendly environment no festival celebration no facilities.Even not good colleagues.Management is also biased, they only listen to higher authorities like managers vp.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Welcome to AdvancEdge Digital, a dynamic digital agency rooted in the heart of Texas. We are a team of driven experts specializing in digital marketing, standout web design & development, and custom software solutions...
Top Services:
Web Development
Digital Marketing
Software Development
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
AdvancEdge Digital Services
Web Development
Digital Marketing
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Carmatec is an enterprise IT solutions provider with over 23+ years of proven industry experience and has successfully carved out a niche in web development, software and application design and development apart from its expertise in mobile development, managed IT services & cloud solutions...
Top Services:
Web Development
Web Design
Mobile App Development
Software Development
eCommerce Development
Show more
Location
Dallas, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Carmatec Services
Web Development
Web Design
Mobile App Development
Software Development
eCommerce Development
AI Development
Cloud Consulting
Big Data Analytics
IoT
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Designs for Health
Interserver.net
InmateAid
QOL Labs
Qatar Insurance Company
DohaSooq
Ditto TV
Jaguar PC
Qoyod
Netrouting
Data sourced from the agency's DesignRush profile
Carmatec Reviews & Testimonials
Chaithra R Review from Google
5.0★
Chaithra R's Review Sourced from Google
I have been associated with Carmatec for around three years, and my experience has been positive and growth-oriented. I had the opportunity to work on real-world projects using technologies like MongoDB, Express.js, React, Node.js, and Next.js, which helped improve my technical skills significantly. I also gained practical exposure to deployment, API integration, debugging, and collaborative development workflows. The supportive team environment and continuous learning opportunities made the experience professionally rewarding.
janki bhatti Review from Google
1.0★
janki bhatti's Review Sourced from Google
Very disappointed. I have not receive the salary after leaving the job also not receive the salary
Ritika Singh Review from Google
5.0★
Ritika Singh's Review Sourced from Google
Highly recommended for mobile app development in Bangalore. Good communication, skilled developers, and reliable support throughout the project.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Top Mobile App and Software Development Company India
India app developer is a well known Mobile App Development Company for every application and software solution. We realise that a company manager needs to handle a company with diverse clients and market competition...
Top Services:
Mobile App Development
Software Development
Web Development
Digital Marketing
SEO
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
IndiaAppDeveloper Services
Mobile App Development
Software Development
Web Development
Digital Marketing
SEO
IT Services
Digital Services
IT Compliance Solution
ERP Consulting
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Softlab is a forward-thinking IT consultancy delivering tailored digital solutions that help businesses operate smarter and grow faster. We combine strategic consulting, modern technology, and data-driven execution to solve real business challenges. From building scalable systems to optimizing processes...
Top Services:
Web Development
Graphic Design
Web Design
eCommerce Development
WordPress Website Design
Show more
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
IT Softlab Services
Web Development
Graphic Design
Web Design
eCommerce Development
WordPress Website Design
SEO
Mobile App Development
Software Development
IT Services
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Sri Lanka High Commission
ThermoFab Ltd.
OrderEasy
Data sourced from the agency's DesignRush profile
IT Softlab Reviews & Testimonials
078 Nishesh Review from Google
5.0★
078 Nishesh's Review Sourced from Google
I had a pleasant experience interacting with the team at Itsoftlab. The staff was professional, responsive, and communicated clearly throughout the process. They seemed knowledgeable and genuinely focused on helping clients with their requirements. Wishing the team continued success and growth!
Suryapratap Singh Bhadouriya Review from Google
5.0★
Suryapratap Singh Bhadouriya's Review Sourced from Google
IT Soft Lab in Indore has built a strong reputation for providing professional IT services and innovative solutions. Their team appears knowledgeable, responsive, and committed to delivering quality work. They focus on understanding client needs and maintaining a professional approach throughout their projects. A great choice for anyone looking for dependable IT services in Indore. Wishing the entire team continued growth and success!
Tamanna Pandey Review from Google
5.0★
Tamanna Pandey's Review Sourced from Google
I had a great experience with IT Softlab Company. Their team provides excellent service, responds quickly to queries, and delivers quality work on time. The staff is professional, helpful, and customer-focused. I am very satisfied with their service and would highly recommend them to others.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Frequently Asked Questions About Software Development Companies in Dallas
What services do software companies in Dallas provide?
Dallas software developers provide a range of programming services that support the full lifecycle of a product. These specialists work with clients on product validation to reduce initial delivery risk and coding the front- and back-end of internal and customer-facing systems, platforms, apps, and tools.
Key services include:
Proof of concept (PoC) development
Minimal viable product (MVP) development
Web development
Mobile app development
Artificial Intelligence (AI) development,
Cloud system development
System integration
DevOps services
Big data and analytics
Maintenance
How much do software development companies in Dallas charge for their services?
Custom software development companies in Dallas may charge between $20,000 and $250,000+ for a full software development package. The final rate is determined based on the project size, features, team structure, and timelines.
The type of software will also impact the service fee, as simple business apps entail a considerably smaller budget than a complex enterprise system with many functionalities and features. In terms of the pricing structure, developers operate on a few common models: fixed price, dedicated team, milestone-based, value-based, subscription, and revenue-sharing.
What is an SLA and what does it include?
A Service Level Agreement (SLA) is a formal, contractually binding contract between a service provider and an end user that defines the expected quality and responsibilities of the service. Technically, it serves as the operational framework for performance monitoring, often listing specific Service Level Indicators (SLIs) to measure deliverability against the defined Service Level Objectives (SLOs).
A standard SLA includes the following components:
Service scope: A detailed inventory of the services provided and excluded
Performance metrics: Quantifiable metrics like system uptime and throughput
Response time: Tiered timelines for acknowledging and resolving incidents based on severity
Penalties: Financial or service-credit consequences triggered if the provider fails to meet the agreed-upon standards
Exclusions: Scheduled maintenance windows that do not count toward downtime
What is the difference between response time and resolution time in an SLA?
In the context of SLAs, response time measures how quickly a service provider acknowledges a support request after it’s submitted. It emphasizes the initial interaction, so the user knows their issue has been seen and is being addressed.
By comparison, resolution time measures the duration from the moment the ticket is opened until the problem is fully fixed and closed. While a fast response time builds that initial trust, resolution time is often more critical for productivity because it defines when the user can get back to using the software.
Is quality assurance (QA) usually included in the basic fee or is it charged extra?
Whether QA is charged in addition to the basic fee will depend on the contract type. Namely, in fixed-price agreements, QA is usually bundled into the basic fee as a part of the development lifecycle. Conversely, if the offering is requested as a managed service, the testing is billed as a separate item or a dedicated resource.
While basic functional testing is complementary and standard, specialized services like penetration testing or load testing are almost always charged as an additional cost.