Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

United States × Sort by: Avg Hourly Price: High to Low ×
  • Most trusted Technology Partner

    Most trusted Technology Partner

    Mysoft Heaven (BD) Ltd. is a Top Software Development Company with 15+ years of excellence. We specialize in enterprise-grade solutions like ERP, FinTech, e-Governance, and HRMS (HR Sheba). Our scalable SaaS platforms and Cyber Security solutions empower global organizations...

    Top Services:

    • Web Development
    • Digital Marketing
    • Mobile App Development
    • Software Development
    • Staff Augmentation
    • Show more
    Location
    Miami, Florida
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $25,000 - $50,000
  • IT Outsourcing Services Company with Dedicated IT Professionals

    IT Outsourcing Services Company with Dedicated IT Professionals

    Our IT Outsourcing Services Company provides reliable offshore staffing services. For your customized business needs, our offshore profesionals helps you generate higher ROI...

    Top Services:

    • IT Services
    • BPO
    • Web Development
    • Mobile App Development
    • Graphic Design
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • Leading Healthcare RCM Company in New York

    Leading Healthcare RCM Company in New York

    Routine audits are key to ensuring accurate billing and regulatory compliance. At eBridge RCM LLC, we conduct comprehensive monthly billing audits designed to uncover errors, monitor performance trends, and reveal areas for operational enhancement. Our timely evaluations and easy-to-understand reports empower...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • BPO Outsourcing Services For Business Growth

    BPO Outsourcing Services For Business Growth

    Contasks is a trusted virtual assistant and back-office outsourcing provider. Originally serving transportation companies, we now support a wide range of industries from eCommerce to healthcare. Our mission is simple: cut costs, streamline operations, and help your business grow with confidence...

    Top Services:

    • BPO
    Location
    Dublin, Ohio
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Medical Billing Company | Billing Services As Low As 2.89%

    Medical Billing Company | Billing Services As Low As 2.89%

    We are Providers Care Billing LLC, a medical billing company based in Illinois, USA, offering comprehensive medical billing and coding services at a competitive rate of just 2.89%. With a 4.9-star rating and outstanding client feedback, we proudly maintain a 100% satisfaction rate...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    Location
    Schaumburg, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
  • Transform Your Business With Artificial Intelligence

    Transform Your Business With Artificial Intelligence

    Cognic Systems, your trusted Digital Transformation Enabler! At Cognic, we are committed to driving innovation and excellence as we embark on a transformative journey together. Our expertise in Mobile app development, Software solutions, Robotic process automation (RPA), MS Power Plateform and digital...

    Top Services:

    • Software Development
    • AI Development
    • Digital Marketing
    • Mobile App Development
    • BPO
    • Show more
    Location
    Cedar Park, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
  • Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Show more
    Location
    Somerset, Massachusetts
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
  • We are a US Based and US Managed Recruitment Process Outsourcing & Acceleration (RPO or RPA) company with headquarters in Atlanta, GA. We exclusively utilize US Based Account Managers. Qualified Recruiter has developed an impressive depth and scale of essential recruiting knowledge and boasts a recruitment...

    Top Services:

    • HR Outsourcing
    • BPO
    Location
    Marietta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
  • Driven by Excellence

    Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Raleigh , North Carolina
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up
  • Leading Offshore Data Entry Services in USA.

    Leading Offshore Data Entry Services in USA.

    Data Entry Export has been established to be the leading offshore data entry services in USA. As we all know, data has become an integral element of every business organization. Hence, it is of utmost to implement systematic data management process. Regardless of your business nature and functioning, our...

    Top Services:

    • BPO
    • Market Research
    • Accounting
    • Transcription Services
    • IT Services
    • Show more
    Location
    Bergenfield, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Expert Guidance for Sustainable Growth

    Expert Guidance for Sustainable Growth

    We are an emerging IT and business consulting company providing services to industry leading clientele in North America, Europe and the Middle East. Our purpose is to enable our partners to build sustainable competitive advantage. We achieve this by enhancing organizational capabilities and optimizing...

    Top Services:

    • eCommerce Development
    • Web Development
    • Digital Marketing
    • Software Development
    • Managed Services
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
  • IT Accelerated: Expertise, Insights, Innovation, Vision

    IT Accelerated: Expertise, Insights, Innovation, Vision

    Vuesol is a forward-thinking IT agency empowering organizations through innovative technological solutions. With a focus on strategic staffing, application development, and IT strategy assessments, Vuesol enables businesses to adapt and thrive in dynamic market environments. Committed to excellence and...

    Location
    Alpharetta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Inspiring With Intelligence

    Inspiring With Intelligence

    We at 5Fusion Tech LLC, develop your best websites, software's and social media marketing and guide you throughout the process to facilitate your business and make it easy for your to other aspects of your business...

    Top Services:

    • Software Development
    • Web Development
    • Digital Marketing
    • CRM Consulting
    • Mobile App Development
    • Show more
    Location
    Houston, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Portfolios Count
    1 Project Listed
  • Empathy Meets Efficiency in Healthcare Revenue Cycle.

    Empathy Meets Efficiency in Healthcare Revenue Cycle.

    Valerion Health is a U.S.-based healthcare outsourcing agency that partners with hospitals, physician groups and clinics to optimize revenue cycle management through medical coding, billing, auditing and telemedicine support. Blending innovative solutions with deep industry experience, Valerion empowers...

    Top Services:

    • BPO
    Location
    Palm Harbor, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $25,000 - $50,000
  • Digital Transformation, Delivered On Time

    Digital Transformation, Delivered On Time

    Nimap Infotech: Leading IT solutions provider specializing in web development, mobile app development, and software services. With a focus on innovation and client satisfaction, Nimap offers scalable and customized solutions to meet diverse business needs...

    Top Services:

    • IT Services
    • Managed Services
    • Staff Augmentation
    • Software Development
    • Mobile App Development
    • Show more
    Location
    Jersey City, New Jersey
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $10,000 - $25,000
  • Intelligent Automation, Maximum Productivity.

    Intelligent Automation, Maximum Productivity.

    Beam creates generative AI agents that automate repetitive tasks, boost productivity, and empower teams to focus on strategic work. Seamlessly integrating with business applications, our AI-driven solutions enhance efficiency across Product, Sales, Marketing, HR, and beyond...

    Top Services:

    • AI Development
    • BPO
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
  • Transforming Businesses With Innovative Technology

    Transforming Businesses With Innovative Technology

    GlowTouch specializes in customer service outsourcing, helping clients improve retention and enhance brand loyalty through first-contact issue resolution. Its agents become experts on the client's business, turning customer care into a revenue center while its technical talent supports in-house information...

    Top Services:

    • BPO
    Location
    Louisville, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $50,000 & Up
  • IT for Everyone

    IT for Everyone

    MOUTS is a renowned worldwide professional services company that excels in IT. Our service portfolio includes strategy and consulting, technology and operations services. We strive to provide our customers with agility and sustainability in a constantly changing market...

    Top Services:

    • BPO
    • IT Services
    Location
    Wilmington, Delaware
    Number of Employees
    500 - 999
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000
  • Your On-Demand Sales Team

    Your On-Demand Sales Team

    Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • Make your product worth the fight.

    Make your product worth the fight.

    We are a team of experienced professionals with an outstanding expertise in various fields...

    Top Services:

    • Software Development
    • Web Design
    • eCommerce Development
    • Web Development
    • IoT
    • Show more
    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    6 Projects Listed
  • Growth Through Servant Leadership

    Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
  • GTM Systems that scale

    GTM Systems that scale

    Zaphyre is an Execution Service Partner helping B2B companies scale through content marketing, outbound sales, lead generation, and virtual staffing. We embed execution teams that turn strategy into measurable growth...

    Top Services:

    • BPO
    • Email Marketing
    • Digital Marketing
    • Market Research
    • Content Marketing
    • Show more
    Location
    Fairfax, Virginia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Back Office Support Services

    Back Office Support Services

    Outsource2india is a pioneering outsourcing company, providing a variety of Back Office Support services for global organizations...

    Top Services:

    • BPO
    • Business Consulting
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
  • Support You Can Trust. Results You Can Measure.

    Support You Can Trust. Results You Can Measure.

    Optimized EA was built for business owners who need more than a calendar babysitter - we bring brains, strategy, and a get-it-done mindset to your corner...

    Top Services:

    • BPO
    • Business Consulting
    • Branding
    • Logo Design
    • Show more
    Location
    Terra Alta, West Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $38/hr
    Minimal Budget
    Under $1,000
  • devabit is an Eastern European IT company with many years of excellence as a reliable technology partner for innovative companies across North America, Europe, UAE. We have earned our customers' trust by providing expert software engineering and consultancy services to many businesses including Casio...

    Top Services:

    • Branding
    • Mobile App Development
    • Print Design
    • Software Development
    • Web Design
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
  • Transforming Ideas into Innovation: A Holistic Services Provider You Can Trust

    Transforming Ideas into Innovation: A Holistic Services Provider You Can Trust

    Softech Systems has been delivering excellence to the world since 1998. We have served every continent with our expert services and competence. For utmost satisfaction of our clients, we ensure tailored and contemporary services...

    Top Services:

    • Software Development
    • Software Testing
    • Cloud Consulting
    • Digital Marketing
    • SEO
    • Show more
    Location
    Virginia, Washington
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
  • Optimizing Your Revenue One Cycle At A Time

    Optimizing Your Revenue One Cycle At A Time

    Experts in full-cycle US medical claims management from charge capture, eligibility checks, and prior approvals to denial handling, payment posting, and AR recovery. Compliant with HIPAA, ICD-10, CPT, HCPCS. Support all payers: commercial, Medicare, Medicaid, TriCare, VA, Workers Comp...

    Top Services:

    • BPO
    • Business Consulting
    • CRO
    • ERP Consulting
    • ECM Consulting
    • Show more
    Location
    Albany, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
  • The AI engineering partner that delivers

    The AI engineering partner that delivers

    tkxel is an AI engineering partner helping businesses turn AI ambition into real, measurable outcomes. We design, build and deploy intelligent solutions, agentic systems, modernized applications and custom software that work in production, not just in pilots...

    Top Services:

    • AI Development
    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • DevOps Consulting
    • Show more
    Location
    Reston, Virginia
    Number of Employees
    500 - 999
    Average Hourly Rate
    $35/hr
    Portfolios Count
    19 Projects Listed
  • Demand More From Your Revenue Cycle.

    Demand More From Your Revenue Cycle.

    Revele is a leading provider of healthcare revenue cycle and electronic health record services...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    Location
    Indianapolis, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
  • Empowering Organizations Through Digital Innovation and Customer Experience.

    Empowering Organizations Through Digital Innovation and Customer Experience.

    Tru Performance is a global technology consulting and services company, supported by a team of over 125 associates across 5 locations worldwide...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • Content Marketing
    • Show more
    Location
    Middletown, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
  • Turning Ideas Into Apps | Your Vision, Our Innovation

    Turning Ideas Into Apps | Your Vision, Our Innovation

    Profusion Systems is a leading mobile application and software development agency that turns creative concepts into innovative, user-friendly solutions. Founded in 2012, the agency specializes in custom software, cloud migration, and chatbot development, catering to mid and large-sized businesses. With a...

    Top Services:

    • Software Development
    • Cloud Consulting
    • Mobile App Development
    • Web Development
    • Software Testing
    • Show more
    Location
    Downers Grove, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
  • Legal Efficiency Without Borders

    Legal Efficiency Without Borders

    Our legal nearshore service is committed to providing our clients with high-quality legal solutions in a wide field of specialities, all performed with a high value of professional ethics and good practice...

    Top Services:

    • Business Consulting
    • BPO
    Location
    Doral, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
  • A trusted name in data and analytics!

    A trusted name in data and analytics!

    Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Market Research
    • CRM Consulting
    • Managed Services
    • Show more
    Location
    Edison, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $30/hr
  • Trusted Data Partner across the Globe

    Trusted Data Partner across the Globe

    BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...

    Top Services:

    • BPO
    • Email Marketing
    Location
    Edison, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000
  • Connecticut's Premier Medical Billing Solutions

    Connecticut's Premier Medical Billing Solutions

    ANR Medical Billing LLC is a Connecticut-based revenue cycle management company helping healthcare providers maximize reimbursements and reduce claim denials. We specialize in end-to-end medical billing, coding, credentialing, and denial management for practices across the USA...

    Top Services:

    • BPO
    • Transcription Services
    • Business Consulting
    Location
    New London, Connecticut
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Medical Billing & Revenue Cycle Management Company

    Medical Billing & Revenue Cycle Management Company

    Connexus Cure is the medical billing company in United States helps healthcare practices get paid faster, reduce denials, and maximise revenue through expert medical billing & rcm services...

    Top Services:

    • BPO
    Location
    Branchburg, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000
  • MedBrilliance RCM - Precision Medical Billing & Revenue Cycle Management

    MedBrilliance RCM - Precision Medical Billing & Revenue Cycle Management

    MedBrilliance RCM is among the USAs top medical billing companies, providing comprehensive billing, coding, and revenue cycle management services for physicians, clinics, and healthcare groups. Our team of certified medical billers and coders excels at reducing aged receivables and resolving claim denials...

    Top Services:

    • BPO
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000
  • End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    • Show more
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Enhancing Healthcare Rcm With Superior Accuracy and Efficiency

    Enhancing Healthcare Rcm With Superior Accuracy and Efficiency

    MediBill RCM is leading medical billing and coding company in the U.S, based in Texas. As an accredited online medical billing and coding company in America, our certified specialists support your practice from patient arrival to payment, focusing on improving your revenue cycle management...

    Top Services:

    • BPO
    • Business Consulting
    • Transcription Services
    Location
    Houston, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Flexible Outsourcing for Modern Enterprises

    Flexible Outsourcing for Modern Enterprises

    Nagog Innovation is a forward-thinking BPO company specializing in customer service solutions that help businesses scale efficiently. We combine skilled agents, smart technology, and a commitment to excellence to deliver seamless customer experiences around the clock...

    Top Services:

    • BPO
    Location
    Lexington, Massachusetts
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000
  • Growth is Complicated. We Make it Simple! Complete Medical Billing Solutions for Your Practice.

    Growth is Complicated. We Make it Simple! Complete Medical Billing Solutions for Your Practice.

    GreenSense Billing stands as a distinguished leader in the realm of medical billing, dedicated to streamlining billing and coding processes within the healthcare industry. Our paramount goal is to simplify these intricate procedures, strategically minimizing costs while optimizing revenue collection for our...

    Top Services:

    • BPO
    • Accounting
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
  • Go further

    Go further

    Transdata offers best in class digital marketing services and complete branding solutions from strategy consultation, media marketing to optimization. Creative marketing strategies and products optimization enable businesses to generate maximum revenue and sales...

    Top Services:

    • BPO
    • IT Services
    Location
    Woodbridge Township, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $1,000 - $10,000
  • Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000
  • Your business now has global specialists!

    Your business now has global specialists!

    Tazriel is a global outsourcing partner providing affordable remote service expertise for Software Development, Microsoft Power Platform automation, Mendix app Builds, Cvent event technology support, IT Administration and AI Training. With 24/7 support and cost savings of upto 70%, we help businesses...

    Top Services:

    • Digital Services
    • Web Design
    • Web Development
    • Social Media Marketing
    • Event Marketing
    • Show more
    Location
    Springfield, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $1,000 - $10,000
  • Healthcare IT Development Center

    Healthcare IT Development Center

    Empeek helps Healthcare and Life Science companies break down the growth barriers and become freer, more successful, and competitive...

    Top Services:

    • Software Development
    • Mobile App Development
    • BPO
    • Web Development
    • Business Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    8 Projects Listed
  • Flexible. Scalable. Exceptional

    Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000
  • AI-Enabled IT and Digital Services Company

    AI-Enabled IT and Digital Services Company

    SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...

    Top Services:

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • SEO
    • Web Design
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Portfolios Count
    6 Projects Listed
  • Spending Money and Other Resources carefully and not wastefully

    Spending Money and Other Resources carefully and not wastefully

    Thriftizer Solutions drives the businesses to ease up the burden of E-Commerce functions by taking advantage of sophisticated technology solutions by using shopify web design and development, SEO, web automation testing etc...

    Top Services:

    • Web Design
    • eCommerce Development
    • PPC
    • Digital Marketing
    • BPO
    • Show more
    Location
    Leander, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • End-to-end CX solutions that delight customers.

    End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
  • Powering Business Intelligence with AI-Driven Data Support

    Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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