Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

289 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Sort by: Avg Hourly Price: High to Low ×
  • Empowering Digital Transformations

    Empowering Digital Transformations

    CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise...

    Top Services:

    • AI Development
    • BPO
    • Branding
    • Software Development
    • Show more
    Location
    South San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed
  • Empowering Real Estate Efficiency

    Empowering Real Estate Efficiency

    Real Assistance provides specialized business consulting and outsourcing services exclusively for real estate professionals. Its experienced consultants, analysts, paralegals, and managers offer affordable support for routine administrative tasks, allowing clients to focus on core business activities. By...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Powering Dental Practices with Smarter Billing.

    Powering Dental Practices with Smarter Billing.

    We are a full-service dental billing organization with 1,000+ professional billers and coders across the U.S., helping dental practices boost revenue, cut costs, and focus on patient care...

    Top Services:

    • BPO
    Location
    Downers Grove, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Your Complete RPO, IT, and Healthcare Staffing Solutions.

    Your Complete RPO, IT, and Healthcare Staffing Solutions.

    You have arrived at the ideal location if you are seeking a trustworthy partner to simplify your staffing requirements. Leading IT and healthcare staffing Solutions Cloud Space LLC is committed to producing customized and significant outcomes...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Market Research
    • BPO
    • Show more
    Location
    Charlotte, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
  • Reducing Physician Burnout Through Accurate, Real-Time Medical Documentation

    Reducing Physician Burnout Through Accurate, Real-Time Medical Documentation

    ScribeEMR provides AI-assisted and human medical scribing services that help healthcare providers reduce documentation burden and focus more on patient care. Our trained medical scribes work in real time to capture clinical encounters, maintain accurate electronic health records, and ensure HIPAA-compliant...

    Top Services:

    • Transcription Services
    • BPO
    Location
    Woburn, Massachusetts
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Partner in Cost-Effective, High-Quality BPO Solutions.

    Your Partner in Cost-Effective, High-Quality BPO Solutions.

    Global Services BPO provides tailored inbound and outbound call center services, live chat, email, lead generation, and back-office solutions, enabling businesses to reduce costs while maintaining high-quality customer experiences...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Enterprise Data Entry & AI Training Data Services for Modern Businesses

    Enterprise Data Entry & AI Training Data Services for Modern Businesses

    A trusted provider of data entry outsourcing services with over 20 years of experience, offering cost-effective solutions to businesses worldwide. Known for precision, transparency, and efficiency, the agency ensures operational excellence and data accuracy for its clients...

    Top Services:

    • BPO
    Location
    Princeton, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamlining Processes, Maximizing Potential

    Streamlining Processes, Maximizing Potential

    A global provider of innovative contact center and BPO solutions specializing in inbound and outbound services for B2B and B2C clients. The agency enables businesses to focus on their core competencies while delivering seamless operational support to drive growth and efficiency...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
  • Streamlined Billing, Maximized Profitability

    Streamlined Billing, Maximized Profitability

    A premier provider of Revenue Cycle Management (RCM) services specializing in medical and dental billing. With a focus on accuracy and efficiency, the agency helps healthcare providers optimize cash flow, enhance revenue integrity, and prioritize patient care...

    Top Services:

    • BPO
    Location
    South Bend, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Top BPO Company USA.

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • The NYC medical billing company is based in New York City, the city of lights and elites.

    The NYC medical billing company is based in New York City, the city of lights and elites.

    The NYC medical billing company is based in New York City, the city of lights and elites. We are an award-winning and trusted organization by hundreds of healthcare providers across the entire USA...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamline Your Revenue With Expert Medical Billing Services.

    Streamline Your Revenue With Expert Medical Billing Services.

    Medix Revenue Groups medical billing software optimizes the entire billing process, from claim generation to submission. Our advanced health claim billing solution ensures seamless claim scrubbing, accurate coding, efficient submissions, denial management, centralized billing, in-depth analytics, and secure...

    Top Services:

    • BPO
    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr
  • Vetted Virtual Assistants with a Broad Range of Expertise

    Vetted Virtual Assistants with a Broad Range of Expertise

    myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $24/hr
    Minimal Budget
    Under $1,000
  • Cloud-Based Healthcare Solutions

    Cloud-Based Healthcare Solutions

    CareCloud, Inc. is a prominent provider of proprietary cloud-based healthcare solutions for expanding healthcare organizations. CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, provides the most comprehensive technology-enabled solutions to healthcare organizations of all sizes and across the...

    Top Services:

    • Wearables
    • AI Development
    • Software Development
    • ECM Consulting
    • BPO
    • Show more
    Location
    Clyde, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Portfolios Count
    8 Projects Listed
  • Precision Billing, Maximum Revenue, Minimal Risk.

    Precision Billing, Maximum Revenue, Minimal Risk.

    Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...

    Top Services:

    • BPO
    • HR Outsourcing
    • Call Centers
    • Accounting
    • Show more
    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed
  • The Call Center Experts.

    The Call Center Experts.

    Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...

    Top Services:

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    • Show more
    Location
    Oak Grove, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • All-in-One AI-Powered EHR, Medical Billing & RCM

    All-in-One AI-Powered EHR, Medical Billing & RCM

    FutureMD Solutions is a leading nationwide Revenue Cycle Management (RCM) firm providing end-to-end medical billing services to practices across the United States. While we have a strong footprint in the Texas healthcare market, our certified experts serve providers in all 50 states. We specialize in reducing...

    Top Services:

    • BPO
    • Transcription Services
    • Business Consulting
    • Accounting
    • AI Development
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    12 Projects Listed
  • When you decide to outsource your needs to Allianze BPO International, we make it a point ensure an accurate and quality-oriented output, no matter what the size of the project is. We have a team of professional and dedicated team members who possess a high set of skills and expertise...

    Top Services:

    • Email Marketing
    • Social Media Marketing
    • SEO
    • Video Marketing
    • eCommerce
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Revenue Cycle Masters

    Revenue Cycle Masters

    BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line...

    Top Services:

    • BPO
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Crazy Good Outsourcing

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Get Back to What Matters Weve Got the Solution

    Get Back to What Matters Weve Got the Solution

    Get Professional Medical Billing and Coding Services that eliminate headaches and maximize your Revenue. Let us handle the complexity while you concentrate on delivering exceptional care...

    Top Services:

    • BPO
    Location
    Webster, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • A High-Tech BPO Services With Latest Technologies

    A High-Tech BPO Services With Latest Technologies

    Our Triniter BPO help top fortune and medium companies to expand their customer support and back-office support teams. As we have offices in Miami, US, Chennai, India and Manila, our BPO company has been able to work 24/7 continuously...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Since its inception in 2009, Intelegencia has been transforming businesses through its service offerings in Technology, BPO, Back Office, Data and Cloud Engineering...

    Top Services:

    • AI Development
    • Software Development
    • Blockchain
    • BPO
    • Big Data Analytics
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
  • Built Differently to Delight.

    Built Differently to Delight.

    QuisLex is an award-winning alternative legal services provider that specializes in managed document review, contract management, compliance services, legal spend management, and legal operations consulting...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    Financial Business Process Outsourcing for Large and Mid-Sized Enterprises

    IQ BackOffice is the leading accounting automation provider, offering 99.97% quality and up to 68% savings to companies around the globe...

    Top Services:

    • BPO
    • Accounting
    Location
    El Segundo, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Solvo is a company specially created to be a strategic partner in North America providing back office support for US based companies, turning it into our front office...

    Top Services:

    • BPO
    Location
    Tomball, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
  • Professional Live Chat & Customer Support Agents

    Professional Live Chat & Customer Support Agents

    We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators...

    Top Services:

    • BPO
    • Call Centers
    Location
    West Palm Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • MindSpace was founded in 2007 and offers bookkeeping outsourcing and accounting outsourcing services to individuals and SME’s who are based in the US, UK, Canada, Ireland, and Australia...

    Top Services:

    • Accounting
    • BPO
    • HR Outsourcing
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Top Rated Medical Billing Company

    Top Rated Medical Billing Company

    BilNow is a premier provider of end-to-end Revenue Cycle Management (RCM) solutions, dedicated to optimizing the financial health of healthcare practices. We specialize in precision Medical Coding and Billing Services, ensuring rapid claim submission and maximum reimbursement...

    Top Services:

    • BPO
    • Business Consulting
    • Digital Marketing
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
  • Innovative Solutions That Power Your Business

    Innovative Solutions That Power Your Business

    Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Digitalizing your world!

    Digitalizing your world!

    Envision Circle is an innovative software solutions company. We are specialised in providing software solutions for ecommerce platforms, travel agencies and customer relationship management...

    Top Services:

    • Software Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • eCommerce
    • Show more
    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Complete revenue cycle management services from the highest reviewed RCM partner working with you.

    Complete revenue cycle management services from the highest reviewed RCM partner working with you.

    BellMedex is the nation's most highly rated revenue cycle management company. Our customers enjoy superior communication, rapid response times, best-in-class claims management, and exceptional claim follow-up and denial management...

    Top Services:

    • BPO
    Location
    Seattle, Washington
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Experts in Medical Billing, RCM and Healthcare Outsourcing Services

    Experts in Medical Billing, RCM and Healthcare Outsourcing Services

    NewTech RCM Solutions is a leading healthcare outsourcing service provider offering comprehensive revenue cycle management solutions and other customized services to healthcare providers throughout Nashville, TN and beyond. Our team of experts has years of experience in Durable Medical Equipment DME billing...

    Top Services:

    • BPO
    Location
    Gallatin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
  • No Stress, No Long Commitments

    No Stress, No Long Commitments

    Unbench is a B2B hiring platform that helps companies find top tech talent quickly and cost-effectively. Instead of working with multiple recruiting agencies separately, businesses can post a single request and receive pre-screened candidates from a network of vetted recruiting partners...

    Top Services:

    • Staff Augmentation
    • IT Services
    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • A Virtual Assistant Agency For Growing Businesses

    A Virtual Assistant Agency For Growing Businesses

    The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...

    Top Services:

    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
  • Revolutionizing Remote work.

    Revolutionizing Remote work.

    We believe that every BPO company knows and understands what they do. But very few know why they do what they do. And by "why" it does not mean to "make a profit" because that's a result and it always will be. With the Remote Group, our ultimate goal is to build relationships with those who share our beliefs...

    Top Services:

    • BPO
    • Customer Support
    • Digital Marketing
    • eCommerce
    • Managed Services
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Portfolios Count
    6 Projects Listed
  • A Partner That Values Your Financial Health

    A Partner That Values Your Financial Health

    At Quantum Health Services, we simplify the process of finding the best medical billing services tailored to your practice. Our platform connects healthcare providers with top-rated billing specialists to ensure efficient revenue cycle management. With seamless inquiry forms and expert support, we help you...

    Top Services:

    • BPO
    Location
    Albuquerque, New Mexico
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $10,000 - $25,000
  • Your Trusted Partner For All Your Business Needs

    Your Trusted Partner For All Your Business Needs

    Allianze Infosolution is a leading BPO and AI data automation company in the USA offering data processing, virtual assistance, finance, healthcare, and engineering solutions...

    Top Services:

    • BPO
    • Accounting
    Location
    Denver, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Enfinity Medical Billing optimizes revenue with expert billing, credentialing & consulting.

    Enfinity Medical Billing optimizes revenue with expert billing, credentialing & consulting.

    Enfinity Medical Billing is a healthcare revenue cycle management company that helps organizations maximize revenue and streamline operations through medical billing, transcription, credentialing, auditing, and consultation services...

    Top Services:

    • BPO
    Location
    East Brunswick, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.

    A Digital Marketing Agency Led by Upworks Top-Rated Freelancers.

    We are dynamic and versatile team of digital marketing experts who bring together diverse talents and experiences to deliver exceptional results for our clients...

    Top Services:

    • SEO
    • PPC
    • Social Media Marketing
    • Video Production
    • BPO
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Business processes, outsourced without compromise

    Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000
  • Comprehensive Outsourced Customer Support Services

    Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Design | Development | Marketing | Research

    Design | Development | Marketing | Research

    Empowering Every Stage of Your Business Journey through latest Technology & Digital Marketing Strategies. Every business, regardless of its industry or stage, has a unique story to tell. At GOIGI, we understand that narrative and offer a full spectrum of essential services to guide you through every chapter...

    Top Services:

    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • Digital Marketing
    • Show more
    Location
    Delaware City, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Scale Your Team. Scale Your Business.

    Scale Your Team. Scale Your Business.

    Enshored is the leading outsourcer for start-ups. Were here for the innovators, for the scalers. Were here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We have offices in the Philippines, Portugal, and Malaysia in addition to our California...

    Top Services:

    • BPO
    Location
    Signal Hill, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $15/hr
    Portfolios Count
    5 Projects Listed
  • Taking You Forward.

    Taking You Forward.

    The Medicator's stands as a pioneering and premier provider of medical billing and revenue cycle management services catering to individual practices, group practices, and hospitals...

    Top Services:

    • BPO
    Location
    Naperville, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Peace of Mind.

    Elegance Healthcare LLC is a prominent healthcare technology firm that offers a full spectrum of virtualized solutions for rapidly expanding healthcare companies...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    • Transcription Services
    • Accounting
    • Show more
    Location
    East Providence, Rhode Island
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
  • World-class outbound solutions in the US

    World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Tupelo, Mississippi
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Outsource Bookkeeping With Expert Back-Office Support

    Outsource Bookkeeping With Expert Back-Office Support

    Rapid Back Office LLC helps small business owners and CPAs save time and cut costs with expert bookkeeping, payroll processing, and back-office support. We specialize in managing day-to-day bookkeeping tasks, ensuring accuracy and compliance. We support QuickBooks Online and Desktop, Xero, FreshBooks, Wave...

    Top Services:

    • Accounting
    • BPO
    Location
    Alexandria, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Empowering Healthcare Providers

    Empowering Healthcare Providers

    Malakos Healthcare Solutions is a U.S. focused medical billing and revenue cycle management company helping healthcare practices improve reimbursements, reduce claim denials, and streamline billing operations. We support specialties including chiropractic, pain management, physical therapy, behavioral health...

    Top Services:

    • Customer Support
    • IT Services
    • BPO
    • Call Centers
    • Business Consulting
    • Show more
    Location
    Cheyenne, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Portfolios Count
    1 Project Listed

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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