Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United States × $1,000 - $10,000 ×
  • Making Data Actionable

    Since mid-2014, DataWits has worked with clients from the United States, Canada, the United Kingdom, Australia, and the Middle East. The majority of our clients rely on us on an ongoing basis to meet their outsourcing and offshoring needs. We primarily serve the Data Entry, Data Processing, and Support...

    Top Services:

    • BPO
    • HR Outsourcing
    • IT Services
    Location
    Cheyenne, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Business Efficiency. Driving Success.

    SkyTech Global is a Bangladesh-based global delivery, business process, and technology company powering scalable operations worldwide.Formerly SkyTech Solutions...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Trusted Medical Billing Company

    HelloMDs streamlines medical billing through smart, technology-driven solutions that increase revenue, minimize claim denials, and simplify the entire RCM process. Supporting 80+ practices across 48+ specialties, we enable healthcare providers to focus on patient care while we manage billing with accuracy...

    Top Services:

    • BPO
    • Accounting
    • Digital Marketing
    Location
    Dallas, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Connecticut's Premier Medical Billing Solutions

    ANR Medical Billing LLC is a Connecticut-based revenue cycle management company helping healthcare providers maximize reimbursements and reduce claim denials. We specialize in end-to-end medical billing, coding, credentialing, and denial management for practices across the USA...

    Top Services:

    • BPO
    • Transcription Services
    • Business Consulting
    Location
    New London, Connecticut
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Professional Multilingual Communication And Support At Scale

    Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...

    Top Services:

    • Call Centers
    • BPO
    • Translation Services
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Hilliard, Ohio
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Your Business Is Our Purpose. Better Books Better Business.

    We are the heart-centered online Bookkeepers of New York who actually care about your success...

    Top Services:

    • BPO
    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
  • We Level the Playing Field

    Rossa provides highly trained, bilingual legal virtual assistants to law firms and solo practitioners across the U.S. Our experts handle case management, legal reception, client intake, and more seamlessly integrating into your operations. Designed to reduce costs, boost efficiency, and support growth, Rossa...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Arlington, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • We Delivering Excellence In Every Aspect Our Their Work

    Outsource Work is an Outstaffing Company specializing in Finance Recruitment and Bookkeeping Services. We help businesses hire skilled Ukrainian professionals who deliver accuracy, reliability, and cost savings of up to 70%...

    Top Services:

    • BPO
    • Accounting
    • Staff Augmentation
    • HR Outsourcing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Bringing people and technology together.

    Cavinolr Recruiters specializes in connecting top-tier talent with organizations in CS, Retention , sales, life sciences, healthcare, and biotechnology sectors. The firm combines industry expertise with personalized strategies to deliver exceptional recruitment solutions tailored to clients' unique needs...

    Top Services:

    • BPO
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • Show more
    Location
    Plantation, Florida
    Number of Employees
    250 - 499
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • For Every Voice, We Deliver a Solution

    We help businesses connect with their customers through fast, friendly and reliable communication...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamlining Credentialing, Empowering Care

    A leader in providing Medical Credentialing, Licensing & Billing services nationwide. Our mission is to simplify the administrative challenges faced by healthcare providers. We provide services for physician group practices, medical laboratories, skilled nursing facilities, telehealth & more...

    Top Services:

    • BPO
    • Business Consulting
    • Accounting
    • Staff Augmentation
    • Show more
    Location
    Jacksonville, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Partner in Process Excellence

    Since 1992, Hitech BPO is an award winning ISO certified company, delivering business process outsourcing solutions, recognized by Dun & Bradstreet as a top BPO Company for four years in a row...

    Top Services:

    • BPO
    • Big Data Analytics
    • IT Services
    • AI Development
    • Show more
    Location
    Santa Clara, California
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    • Show more
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Enterprise Translation, Localization & Interpreting

    Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages...

    Top Services:

    • Translation Services
    • Transcription Services
    • SEO
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Consulting That Multiplies Your Success

    WGS2D is a boutique business and technology consulting firm built by experienced leaders from top-tier firms. We're known for moving fast, delivering real outcomes, and putting the client first always. What sets us apart is how we execute. We don't just advise; we own results. Our Say/Do ratio is 100%. if we...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • IT Services
    • DevOps Consulting
    • Cybersecurity
    • Show more
    Location
    Oakland, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Your business now has global specialists!

    Tazriel is a global outsourcing partner providing affordable remote service expertise for Software Development, Microsoft Power Platform automation, Mendix app Builds, Cvent event technology support, IT Administration and AI Training. With 24/7 support and cost savings of upto 70%, we help businesses...

    Top Services:

    • Digital Services
    • Web Design
    • Web Development
    • Social Media Marketing
    • Event Marketing
    • Show more
    Location
    Springfield, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $1,000 - $10,000
  • Connecting Businesses With High-Intent Customers

    First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...

    Top Services:

    • Affiliate Marketing
    • CRO
    • Media Buying
    • Digital Marketing
    • PPC
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Providing Data that drives sales

    Providing 100% accurate data, catalog and content services to fortune 100 firms globally which helo...

    Top Services:

    • BPO
    • Market Research
    • eCommerce Development
    • eCommerce
    • Content Marketing
    • Show more
    Location
    Worcester, Massachusetts
    Number of Employees
    250 - 499
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Ultimate IT partner

    ExbroIT is a UK-based, privately held data input outsourcing company. We've been doing data entry for quite some time. We are devoted to providing cost-effective data entry and BPO services to our clients in the United States, the United Kingdom, Canada, Australia, Brazil, Spain, France, Germany, Italy...

    Top Services:

    • BPO
    • Web Development
    • Web Design
    • Digital Marketing
    • Email Marketing
    • Show more
    Location
    Lewes, Delaware
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000
  • Software. Design. Innovation.

    Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...

    Top Services:

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Our VAs Build Automation For You

    GoJarvis matches growing businesses with pre-trained virtual assistants who handle operations, sales support, and inbox management — while building custom automations that make your business run faster...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Brea, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Caribbean roots, global reach.

    Founded in 2020, Oversea Staffing Solutions LLC has emerged as a leading call center staffing agency in the Caribbean, bridging the gap between world-class bilingual talent and forward-thinking businesses...

    Top Services:

    • BPO
    • Call Centers
    • Market Research
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Lithia Springs, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000
  • SMEs' Premier Outsourcing Ally: Your #1 Choice

    Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
  • Outsource Your Headaches

    Newton Workforce is a multidisciplinary workforce and outsourcing company based in Lebanon, providing integrated business support solutions across Lebanon and the region. We assist startups, SMEs, multinational corporations, NGOs, and investors with Employer of Record (EOR), payroll management, HR...

    Top Services:

    • BPO
    • HR Outsourcing
    • Call Centers
    • Customer Support
    • Translation Services
    • Show more
    Location
    Lebanon, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Experience You Can Trust

    Star Billing Solutions is a medical billing and revenue cycle management (RCM) company that helps healthcare providers improve financial performance through accurate, compliant, and efficient billing services. The company specializes in streamlining billing workflows, reducing claim denials, and accelerating...

    Top Services:

    • BPO
    • Customer Support
    • Transcription Services
    • Phone Answering Services
    • CRM Consulting
    • Show more
    Location
    Phoenix, Arizona
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Global Research Partner

    Market Probe International is a well-established research and insights company offering our clients data collection and analytics across a wide breadth of consumer and B2B categories. Our 50+ years of experience assure our clients of quality insights...

    Top Services:

    • Market Research
    • BPO
    Location
    New York City, New York
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Qualified Appointments for Sales Success

    WC Call Center excels in business-to-business (B2B) appointment setting and telemarketing, focusing on generating high-quality appointments with C-level executives. Its experienced professionals ensure each appointment meets rigorous qualification standards and drives new sales opportunities. The firm acts as...

    Top Services:

    • Call Centers
    • BPO
    Location
    Modesto, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Trust your buddy to have your back!

    Hire globally, stress-free, with a reliable Virtual Assistant for just $10/hour no contracts, no setup fees, no hassle. Pixel Buddys dedicated Virtual Buddies take care of time-consuming tasks so you can focus on growing your business and enjoying life.Trust your buddy to have your back!...

    Top Services:

    • HR Outsourcing
    • BPO
    Location
    Pueblo, Colorado
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • Passion for People, Excellence in Service

    A minority-owned BPO company specializing in customer service, sales, and recruitment process outsourcing. Leveraging award-winning innovations in training and coaching, the agency delivers exceptional customer experiences while boosting satisfaction, loyalty, and operational efficiency...

    Top Services:

    • Call Centers
    • BPO
    Location
    Thousand Oaks, California
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000
  • Transforming Your Ideas Into Reality

    Tasks Expert provides highly skilled virtual assistants for businesses worldwide, offering administrative, marketing, bookkeeping, website development, and customer support services tailored to business needs...

    Top Services:

    • Customer Support
    • BPO
    Location
    Kansas City, Missouri
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $1,000 - $10,000
  • Reducing Physician Burnout Through Accurate, Real-Time Medical Documentation

    ScribeEMR provides AI-assisted and human medical scribing services that help healthcare providers reduce documentation burden and focus more on patient care. Our trained medical scribes work in real time to capture clinical encounters, maintain accurate electronic health records, and ensure HIPAA-compliant...

    Top Services:

    • Transcription Services
    • BPO
    Location
    Woburn, Massachusetts
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Talent Acquisition | Employer Branding | Consulting

    We Are Talent Acquisition Experts.We are here to place candidates for your need, at your request, with precision accuracy to your requirements. Our staffing team will search far and wide to bring you an array of human resources that are prepared to interview with your team...

    Top Services:

    • Public Relations
    • Reputation Management
    • Staff Augmentation
    • Managed Services
    • Business Consulting
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $1,000 - $10,000
  • Financial Visibility Starts Here.

    Outsourced NetSuite accounting and fractional CFO services for $5-$100M companies. Clean books, a 5-day close and the NetSuite reporting you need to drive decisions...

    Top Services:

    • Accounting
    • Business Consulting
    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Lead Generation At Startup Speed

    Startupr is an outbound lead generation agency built for B2B startups that need predictable pipeline without hiring an in-house SDR team...

    Top Services:

    • Digital Services
    • BPO
    • Call Centers
    Location
    Orange County, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Efficient, Customized Services For Healthcare Providers Treating Injured Workers

    Medrina Technology Management specializes in workers' compensation billing, collections, lien management, and medical transcription. We streamline revenue cycles, reduce administrative burdens, and ensure compliance, enabling healthcare providers to focus on patient care while we handle billing complexities...

    Top Services:

    • Transcription Services
    • BPO
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • Outsourced B2B cold calling with published pricing

    Outsourced B2B cold calling for US companies that need booked meetings, not another tool. We build the call list, write the script, run the dialer and put qualified meetings on your calendar. The 30 day pilot is $2,997 and guarantees 2,000 dials and 100 live connects, meaning a real person picked up. If we...

    Top Services:

    • Call Centers
    • BPO
    • Direct Marketing
    • Market Research
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • When you decide to outsource your needs to Allianze BPO International, we make it a point ensure an accurate and quality-oriented output, no matter what the size of the project is. We have a team of professional and dedicated team members who possess a high set of skills and expertise...

    Top Services:

    • Email Marketing
    • Social Media Marketing
    • SEO
    • Video Marketing
    • eCommerce
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Zero-fee nearshore staffing. Vetted LATAM talent in US time zones.

    Virtustant places pre-vetted Latin American professionals with US companies and never charges recruitment fees: clients pay only the hire's salary, payroll and compliance included. Shortlists arrive in 48 hours, average time-to-hire is 3 days, and every placement carries a lifetime replacement guarantee...

    Top Services:

    • HR Outsourcing
    • BPO
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Show more
    Location
    St. Petersburg, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • Solutions That Empower

    CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...

    Top Services:

    • IT Services
    • Software Development
    • Graphic Design
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $65/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Dedicated Workforce Solution

    Online VA Team supports businesses with virtual assistant and customer service solutions. Our team helps organizations manage day-to-day administrative and client support needs with dependable, professional service...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Ann Arbor, Michigan
    Number of Employees
    Under 49
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
  • Helping Jacksonville & St. Augustine small businesses get found on Google, Google Maps and AI

    Grow Local Flow helps Jacksonville and St. Augustine small businesses rank higher in Google Maps and the Local 3-Pack. We specialize in Local SEO, Google Business Profile optimization, custom website design, AI search optimization (GEO), and Google Ads.Services include on-page SEO, schema markup, citations...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Web Design
    • Web Development
    • Digital Marketing
    • Show more
    Location
    Saint Johns, Florida
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Boost productivity & profitability by outsourcing to the Philippines with STAFFVIRTUAL

    Customer service, back office, and IT outsourcing are the areas of expertise of STAFFVIRTUAL, an American business process outsourcing (BPO) firm with offices in the Philippines. Additionally, we offer Employer of Record (EOR) or Professional Employer Organization (PEO) solutions. It is simple for your...

    Top Services:

    • Call Centers
    • HR Outsourcing
    • BPO
    Location
    Miami, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Customer Communications

    InTouch offers comprehensive call center solutions that enhance customer communications and support business growth. Its services range from call screening and appointment scheduling to 24/7 live operators and custom answering services for various industries. InTouch's professional team ensures seamless...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    Location
    Martinsburg, West Virginia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Your success our process.

    BolsterBiz specializes in offshoring services designed to optimize efficiency and boost business performance. Our tailored solutions, including 24/7 Customer Support, Digital Marketing, and Data Analytics, cater to your unique business needs...

    Top Services:

    • Customer Support
    • Staff Augmentation
    • BPO
    Location
    Wilmington, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Tupelo, Mississippi
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Helping medical practices streamline business operations to deliver better patient experience.

    Streamsoft is a rising healthcare business consulting firm ready to deliver client-centered solutions. Our holistic business approach complete with healthcare business, IT, and marketing services gives physicians an all-in-one support team to start and maximize their healthcare service potential...

    Top Services:

    • Web Design
    • SEO
    • Digital Marketing
    • BPO
    • Show more
    Location
    Southlake, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Outsourcing for business

    BPO Connect has extensive expertise in the outsourcing sector, as well as global operating experience in countries such as the Philippines, India, Sri Lanka, Malaysia, Kenya, Rwanda, and Turkey. We understand what works (and what doesn't) in the outsourcing industry. This knowledge and operational expertise...

    Top Services:

    • Software Testing
    • Software Development
    • BPO
    • IT Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
  • Experienced, Reliable Growth Partner for 1/3 of In-House Budget.

    Trust a leadgen company that gets the pains of scaling a business. Achieve predictable growth and solid ROI while we handle the routine...

    Top Services:

    • Digital Marketing
    • Market Research
    • BPO
    • Business Consulting
    • Call Centers
    • Show more
    Location
    Wyoming, Minnesota
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Expert PEO Solutions for Dynamic Business Growth

    Aspen HR: Expert PEO Solutions for Dynamic Business Growth. Offering specialized HR services, payroll management, and comprehensive benefits in a white-glove approach, catering to diverse industries including technology and finance. Renowned for personalized client service and a robust national presence...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Accounting
    • BPO
    • Market Research
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Crafting Technical Solutions with Integrity, Passion and Excellence

    Netgains is a digital innovation workplace that delivers technical solutions with integrity, passion and excellence. Our team specializes in creating websites, mobile apps and infrastructure that solve business challenges and align with your emerging IT demands, helping you gain a competitive edge and take...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • BPO
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000

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BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews.Â