The top BPO agencies in 2026 are Aya Data, BPO Data Entry Help, and Call Point Business Solutions Ltd., selected from 35 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Aya Data leads the ranking for BPO, followed by BPO Data Entry Help and Call Point Business Solutions Ltd..
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
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Best BPO Providers
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Your Trusted Global AI data and annotation company
Aya Data /AYA Data Ghana Limited is a global AI data and annotation company founded in 2021, specialising in high-quality data annotation, AI training data, 3D annotations, machine learning solutions, and geospatial AI services. Based in London with operations across the US, UK, Europe, and Africa...
Top Services:
BPO
AI Development
IT Services
IT Compliance Solution
Transcription Services
Show more
Location
London, United Kingdom
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Aya Data Services
BPO
AI Development
IT Services
IT Compliance Solution
Transcription Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trusted BPO Data Entry Services For Accuracy and EfficiencyAs the provider of trusted BPO Data Entry Services in India, USA, our BPO solutions enable companies to simplify their processes, mitigate expenses, and increase productivity.Our vast experience and expertise enable us to deliver accurate and...
Top Services:
BPO
Business Consulting
Transcription Services
Customer Support
Accounting
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Location
Kanchipuram, India
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
BPO Data Entry Help Services
BPO
Business Consulting
Transcription Services
Customer Support
Accounting
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scalable BPO Services To Support Your Business Operations
Call Point Business Solutions Ltd. is a business process outsourcing company established in 2017. The company provides customer-facing, administrative, technical, financial and sales support services to international businesses...
Top Services:
Digital Services
Digital Strategy
Reputation Management
BPO
Call Centers
Show more
Location
Comanche, Texas
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Call Point Business Solutions Ltd. Services
Digital Services
Digital Strategy
Reputation Management
BPO
Call Centers
Market Research
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Yobo AI Phoneline
All-Ways Green Services
Century Building Maintenance
Data sourced from the agency's DesignRush profile
Call Point Business Solutions Ltd. Reviews & Testimonials
Ayon Review from Google
5.0★
Ayon's Review Sourced from Google
My tenure at Call Point Business Solutions (CPBS) has been a cornerstone of my professional development. The company cultivates a high-caliber environment characterized by robust mentorship, collaborative teamwork, and continuous learning. I highly recommend CPBS to any professional seeking an progressive, growth-oriented workplace that actively invests in its talent...!
Iftekhar Mithu Review from Google
5.0★
Iftekhar Mithu's Review Sourced from Google
The training session conducted by Sam Bhai, I have been trained by him and was far from a typical, mundane lecture. His approach to learning was refreshingly interactive, engaging participants through thought-provoking discussions, group activities, and real-world examples. This hands-on approach created an immersive learning environment and made the training both enjoyable and memorable
Josh Caruana Review from Google
5.0★
Josh Caruana's Review Sourced from Google
⭐⭐⭐⭐⭐Call Point Business Solutions (CPBS) has provided me with an excellent professional environment to learn, grow, and develop my communication and sales skills. The company maintains a supportive culture where teamwork, continuous learning, and performance are highly valued.The management and senior team members are always willing to guide and mentor employees, creating opportunities for both personal and professional growth. I have gained valuable experience working with talented colleagues and appreciate the positive work atmosphere.I am proud to be part of CPBS and would highly recommend it to anyone looking for a dynamic and growth-oriented workplace.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Structured Data Scalable Operations Reliable Outcomes
Precise BPO Solution is a data operations company supporting AI and enterprise teams with structured data labeling, annotation, and scalable back-office workflows. Since 2008, weve focused on quality-controlled processes that improve accuracy, consistency, and long-term operational efficiency...
Top Services:
BPO
Location
Pimpri-Chinchwad, India
Number of Employees
250 - 499
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Precise BPO Solution Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
RAIR Technologies
Balfour
Microfacs
Access Systems
Grab
Qopius
Intuitive
Ewave
Digital Minds
SSG Info Service
Data sourced from the agency's DesignRush profile
Precise BPO Solution Reviews & Testimonials
Sakshi Deshmukh Review from Google
5.0★
Sakshi Deshmukh's Review Sourced from Google
Reliable and efficient team for data entry and annotation. Great quality, timely delivery, and smooth communication throughout. Highly recommended!
Shailesh Jadhav Review from Google
5.0★
Shailesh Jadhav's Review Sourced from Google
Team is very cooperative and prompt with the coordination, delivered the work within given time frame. I highly recommend them.
aditya nimhan Review from Google
5.0★
aditya nimhan's Review Sourced from Google
High-quality annotations delivered quickly and accurately. Great attention to detail and easy to work with. Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empowering businesses with AI BPO, software development & IT staffing solutions across the globe.
TotalTech Global Limited (TTG) is a registered, premium provider of Business Process Outsourcing (BPO), Custom Software & App Development, and IT Resource Augmentation solutions.With a team of industry experts and 100+ successful projects globally, we help businesses cut costs, scale faster, and deliver...
Top Services:
Digital Services
Web Development
eCommerce Development
Software Development
AI Development
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Location
Dhaka, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
TotalTech Global Limited Services
Digital Services
Web Development
eCommerce Development
Software Development
AI Development
Mobile App Development
BPO
Customer Support
IT Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
American quality call center and outsoured services at Philippine rates
Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques...
Top Services:
Customer Support
Call Centers
Phone Answering Services
BPO
Direct Marketing
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Location
Makati, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$8/hr
Portfolios Count
3 Projects Listed
Loop Contact Solutions Services
Customer Support
Call Centers
Phone Answering Services
BPO
Direct Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Agora Business
One Blade
Medix Select
Stock Investor
Data sourced from the agency's DesignRush profile
Loop Contact Solutions Reviews & Testimonials
Bahia B Review from Google
4.0★
Bahia B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
B B Review from Google
4.0★
B B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
CHRISTINE ALCANTARA Review from Google
5.0★
CHRISTINE ALCANTARA's Review Sourced from Google
For me, the first impression would be lasting. And it's crucial how they make me feel, or what I initially feel in order for me to stay with a company. In comparison to the other company, Loop is still in the early stages, yet the upper management was really kind and considerate. And I've had a great time here so far. With the kind of individuals I'll be hanging out with, I'm confident I won't be sorry I chose Loop. :)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your Trusted Outsourced Staffing Agency & Recruitment Partner
Global Staff Network is an Australian-owned offshore staffing partner that helps businesses build reliable remote teams in the Philippines. They support growth with tailored recruitment, payroll, IT support, and managed offshore staffing across construction, admin, finance, marketing, tech, and real estate...
Top Services:
Accounting
Web Development
Video Production
Graphic Design
SEO
Show more
Location
Davao City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$9/hr
Global Staff Network Services
Accounting
Web Development
Video Production
Graphic Design
SEO
Content Marketing
IT Services
BPO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Safe Surface
Munholme
Music EyeView
QCA
ITM247
CJM
Supreme
UHA
TPG
Akura
Data sourced from the agency's DesignRush profile
Global Staff Network Reviews & Testimonials
Ric Catequista Review from Google
5.0★
Ric Catequista's Review Sourced from Google
Working with GSN has been a positive experience. The team is supportive, professional, and great to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Workeely is your comprehensive solution hub. We provide a range of services including Website Design, Graphics, CV and Resume Writing, Virtual Assistance, Copywriting, and more. Our proficient team ensures top-quality solutions that foster your business's success in the digital era. We stand by our commitment...
Top Services:
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
Show more
Location
Twin Falls, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Workeely Services
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
SEO
Digital Marketing
Social Media Marketing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Remote Staff.ie is an Irish remote staffing agency connecting businesses with pre-vetted South African professionals. All candidates are fluent English speakers who work standard Irish business hours, making collaboration seamless. With no PAYE, PRSI, or pension obligations, Irish companies can access quality...
Top Services:
HR Outsourcing
BPO
Customer Support
Location
Dublin, Ireland
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Remote Staff Services
HR Outsourcing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Onwesite, A Digital Marketing Agency. We Provide Social Media Marketing, PPC, SEO, Web Design & Development, Graphic Design and Virtual Assistant Services...
Top Services:
Web Design
Digital Marketing
PPC
Graphic Design
Creative Services
Show more
Location
Rajshahi, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Onwesite Services
Web Design
Digital Marketing
PPC
Graphic Design
Creative Services
eCommerce Development
Video Production
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DSM Soft Pvt. Ltd. is a global technology solutions provider established in 1991, delivering innovative services in Geospatial, Engineering, Building Information Modeling (BIM), Telematics, and Prepress. With production centers in Chennai and Tiruchirappalli and a skilled team of over 800 professionals, we...
Top Services:
Software Development
IT Services
Big Data Analytics
Engineering
Logistics
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Location
Chennai, India
Number of Employees
500 - 999
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
DSMSOFT Services
Software Development
IT Services
Big Data Analytics
Engineering
Logistics
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Talent Axis Solutions is a Noida-based team helping brands grow through smart technology and result-driven marketing. From building modern web and mobile applications to running Salesforce implementations and hyperlocal ad campaigns, we focus on outcomes clients can actually measure more leads, more footfall...
Top Services:
Digital Services
Web Development
eCommerce Development
Digital Marketing
SEO
Show more
Location
Noida, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Talent Axis Solutions Services
Digital Services
Web Development
eCommerce Development
Digital Marketing
SEO
Social Media Marketing
Software Development
Mobile App Development
BPO
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
VerifiedVerified by the DesignRush team for authenticity and credibility.
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Top Services:
Logistics
Accounting
eCommerce Development
BPO
Call Centers
Show more
Location
New York City, New York
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Vserve Ebusiness Solutions Services
Logistics
Accounting
eCommerce Development
BPO
Call Centers
Web Design
eCommerce
SEO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Traci Miller
Marcia Maples
Joseph Powell
Data sourced from the agency's DesignRush profile
Vserve Ebusiness Solutions Reviews & Testimonials
Marie M. Harris Undisclosed at Retail
5.0★
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Danielle W Undisclosed at Retail
5.0★
Customer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are a boutique digital agency to help startups, medium and enterprise companies to boost their online presence and build their brand identity...
Top Services:
Mobile App Development
Web Design
eCommerce Development
UI/UX Design
BPO
Show more
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
webperts Services
Mobile App Development
Web Design
eCommerce Development
UI/UX Design
BPO
Creative Services
SEO
AEO
IT Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Orbit Money Inc
Orbit Investment Inc
Atelier White
Haza UAE
CSS Awwwards
Data sourced from the agency's DesignRush profile
webperts Reviews & Testimonials
Ushnah Zaki Review from Google
4.0★
Ushnah Zaki's Review Sourced from Google
Worked with webperts, it's really nice company to work with. They are professional and team is supportive. I must recommend webperts to others.
WeDrop App Review from Google
5.0★
WeDrop App's Review Sourced from Google
Someone recommend us for website development by webperts and we found they are really amazing, they build our website and now it's appearing on google as well, impressed. We are moving forward for mobile application they to develop as well.
Nouman Arshad Review from Google
5.0★
Nouman Arshad's Review Sourced from Google
Reliable and delivery on time, they have team of experts backing them in all areas and proven fast track development.I have done many projects with them and found very innovative
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your AI-Powered Agile engineering team.At Interinnova, we design, build, and launch software with AI helping companies improve results, optimize costs, and accelerate growth.We work with top talent across Latin America and Spain, supported by a strong partner network...
Top Services:
Mobile App Development
Web Development
Software Development
Staff Augmentation
IT Services
Show more
Location
Buenos Aires, Argentina
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
10 Projects Listed
Interinnova Services
Mobile App Development
Web Development
Software Development
Staff Augmentation
IT Services
DevOps Consulting
Managed Services
Web Design
UI/UX Design
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We provides top-class offshore SEO virtual assistants. Hire individually or build your SEO team to be your industry's organic leader. When you need SEO support to assist with your businesss organic growth, our SEO VAs are available on an hourly, part-time, full-time, project-based, or monthly basis...
Top Services:
SEO
BPO
Location
Santa Fe, New Mexico
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Virtual SEOs Services
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LimTC builds dedicated customer support, customer success, and operations teams for growing businesses. Based in Ukraine since 2017, we source every team member for your specific role against a profile you approve, never a shared agent pool, and you sign off on each hire yourself. A dedicated senior project...
Top Services:
BPO
HR Outsourcing
Call Centers
Customer Support
Show more
Location
Kyiv, Ukraine
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LimTC Services
BPO
HR Outsourcing
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
eKomi
BankingCheck
Creatio
GoCRM
PeerSpot
QuidPro
ALRMusic
Data sourced from the agency's DesignRush profile
LimTC Reviews & Testimonials
Alem Minadieva Review from Google
5.0★
Alem Minadieva's Review Sourced from Google
Trustworthy company with a great team and responsible attitude to clients' projects. Nice office and location.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...
Top Services:
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Show more
Location
Gurgaon, India
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
Portfolios Count
6 Projects Listed
TLH Services Private Limited Services
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Graphic Design
Mobile App Development
Business Consulting
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Novera is a regional consulting company helping businesses grow, expand, and transform across Serbia and the Balkans. We provide integrated HR, Payroll, Recruitment, Employer of Record (EOR), Global Mobility, Compliance, and Business Advisory solutions designed to simplify operations and accelerate growth. By...
Top Services:
Business Consulting
HR Outsourcing
BPO
Market Research
Accounting
Show more
Location
Belgrade, Serbia
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Novera Management Business Solutions Services
Business Consulting
HR Outsourcing
BPO
Market Research
Accounting
Investment
Customer Support
Engineering
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tazza doo Croatia
Nutri Sweet doo Serbia
MIP Grading Serbia
Imanje Rakocevic Montenegro
Green Advertising Serbia
Data sourced from the agency's DesignRush profile
Novera Management Business Solutions Reviews & Testimonials
Aleksandra Mezic Review from Google
5.0★
Aleksandra Mezic's Review Sourced from Google
Martina is one of the most dedicated and knowledgeable HR and payroll professionals I have worked with. Through Novera Management Business Solutions, she provides practical, business-oriented support and always approaches challenges with professionalism and integrity.Novera offers much more than traditional consulting services – they become a true strategic partner, helping businesses navigate HR, payroll, compliance, and business growth challenges with confidence.I would highly recommend Novera to any company looking for reliable expertise and personalized support in Serbia and the wider region.
Bogdan N Review from Google
5.0★
Bogdan N's Review Sourced from Google
I had the pleasure of working with Martina Lalić and can say with confidence that she is one of the most knowledgeable and reliable HR and payroll professionals in the region.What immediately sets Martina apart is the combination of deep technical expertise and genuine strategic thinking. Her background in HRIS implementations — working with platforms like ADP, Papaya Global, Celegro, and Safeguard Global — gives her a hands-on understanding that most HR consultants simply don't have. She doesn't just advise on process; she knows how the systems actually work, which makes a significant difference when navigating complex, multi-country payroll environments.As Managing Partner at Novera Management Business Solutions, she has built something rare in this market: a truly integrated consultancy that combines HR, payroll, legal, and technology under one roof. The all-in-one model they operate reflects her philosophy — that fragmented advisory creates gaps, and that clients deserve a single point of accountability.Her international recognition, including published work in the Global Payroll Management Institute and keynote appearances at international events, speaks to the caliber of her thinking. But what I found equally valuable in practice was her attention to detail, her clear communication, and her commitment to doing things correctly — not just efficiently.If you are looking for a partner who can guide your organization through HR digitalization, HRIS implementation, or payroll compliance in Serbia and the wider region, Martina Lalić is someone I recommend without hesitation.
Bojan Vujkovic Review from Google
5.0★
Bojan Vujkovic's Review Sourced from Google
Extremely positive experiences with Novera Management Business Solutions. The processes are conducted professionally, transparently and excellently organized. The team is kind and communicative. Despite the extremely correct relations with all parties in the process, the dedication to the candidates and their needs is praiseworthy. Highly recommended to anyone looking for a reliable partner for the complete process of human resource management. Congratulations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Beam creates generative AI agents that automate repetitive tasks, boost productivity, and empower teams to focus on strategic work. Seamlessly integrating with business applications, our AI-driven solutions enhance efficiency across Product, Sales, Marketing, HR, and beyond...
Top Services:
AI Development
BPO
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Beam AI Services
AI Development
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mysoft Heaven (BD) Ltd. is a Top Software Development Company with 15+ years of excellence. We specialize in enterprise-grade solutions like ERP, FinTech, e-Governance, and HRMS (HR Sheba). Our scalable SaaS platforms and Cyber Security solutions empower global organizations...
Top Services:
Web Development
Digital Marketing
Mobile App Development
Software Development
Staff Augmentation
Show more
Location
Mirpur, Bangladesh
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Mysoft Heaven Services
Web Development
Digital Marketing
Mobile App Development
Software Development
Staff Augmentation
BPO
HR Outsourcing
Web Design
Digital Services
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Land Reforms Board, Ministry of Land
Bangladesh Agricultural Development Corporation
Bangladesh Scout, Ministry of Education
Bangladesh Bureau of Statistics (BBS)
a2i & UNDP
JICA+ NILG
Bangladesh Trade and Tariff Commission, Segunbagic
Alliance Group, Bangladesh
Centre for the Rehabilitation of the Paralyzed
JT Enterprises
Data sourced from the agency's DesignRush profile
Mysoft Heaven Reviews & Testimonials
Jahidul Islam Review from Google
5.0★
Jahidul Islam's Review Sourced from Google
Coordination-focused role with cross-team interactionPros:Regular interaction with developers, clients, and management helps build strong communication and coordination skills.Cons:Managing multiple stakeholders at the same time can be challenging.Advice to Management:Clearer role boundaries would help reduce dependency-related delays.
SAHED HOSHEN Review from Google
5.0★
SAHED HOSHEN's Review Sourced from Google
"Choosing Mysoft Heaven (BD) LTD was the best decision! They combined innovation with flawless execution, delivering our project on time and beyond our expectations. Amazing work!"
SM Nasim Abbas Review from Google
5.0★
SM Nasim Abbas's Review Sourced from Google
"I've been using There software for my small business, and I can't imagine going back to the old way of doing things. It has simplified so many tasks, saving me hours of work each week. Their support team is always there to help if I need anything!"
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI-Powered Customer Experience, Built for Business Growth
ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration...
Top Services:
AI Development
DevOps Consulting
IT Services
Cloud Consulting
Staff Augmentation
Show more
Location
San Francisco, California
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
ResolveCX Services
AI Development
DevOps Consulting
IT Services
Cloud Consulting
Staff Augmentation
Managed Services
IT Compliance Solution
BPO
Customer Support
Engineering
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Top Services:
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
Show more
Location
Atlanta, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$65/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CCJM Solutions Services
IT Services
Software Development
Graphic Design
CRM Consulting
Cloud Consulting
IT Compliance Solution
BPO
HR Outsourcing
Business Consulting
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
mNotify helps businesses transform communication into digital growth. We are a software development company who provides customer engagement solutions including Custom Software Development, Bulk Messaging Solutions, AI Chatbot development, Call Center solutions and AI Powered automation. Our solutions enable...
Top Services:
Web Design
UI/UX Design
eCommerce Development
Web Development
WordPress Website Design
Show more
Location
Accra, Ghana
Number of Employees
Under 49
Average Hourly Rate
$75/hr
Minimal Budget
$1,000 - $10,000
mNotify Company Limited Services
Web Design
UI/UX Design
eCommerce Development
Web Development
WordPress Website Design
IoT
AI Development
Software Development
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GT Bank (GTCO)
Ghana National Association of teachers (GNAT)
University of Ghana Business School
GIZ Ghana
USAID
Solidaridad Ghana
Kwame Nkrumah University of Science and Technology
Roverman Productions
Globe Productions
The OR Foundation
Data sourced from the agency's DesignRush profile
mNotify Company Limited Reviews & Testimonials
Kpabu Francis Review from Google
5.0★
Kpabu Francis's Review Sourced from Google
It is a good channel to remind your customers of your business about their arrears or outstanding debts.
Simon Akwasi Agyei Review from Google
4.0★
Simon Akwasi Agyei's Review Sourced from Google
I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.
Abdul-Rahaman Abdul-Razak Review from Google
3.0★
Abdul-Rahaman Abdul-Razak's Review Sourced from Google
I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Transforming your business through IT & IT-enabled services. Evolving into a fully integrated model
We operate a 1000+ seat BPO facility in Bhopal, India, providing customer service, technical support, multilingual voice support, lead generation, lead conversion, and marketing . Our focus is on helping organizations reduce operating costs while maintaining high service quality and productivity...
Top Services:
IT Services
Cloud Consulting
ERP Consulting
CRM Consulting
Staff Augmentation
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Location
Bhopal, India
Number of Employees
500 - 999
Average Hourly Rate
$80/hr
Minimal Budget
$10,000 - $25,000
Xtranet BPO Private Limited Services
IT Services
Cloud Consulting
ERP Consulting
CRM Consulting
Staff Augmentation
BPO
Business Consulting
Customer Support
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MacTay is one of Nigerias leading Human Resources Management Consulting firms, with over 40 years of experience empowering organizations through people-focused and performance-driven solutions. Since 1982, we have partnered with some of Africas most prominent businesses, delivering innovative strategies and...
Top Services:
BPO
HR Outsourcing
Location
Lagos, Nigeria
Number of Employees
100 - 249
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
MacTay Services
BPO
HR Outsourcing
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MTN Nigeria
Huawei
Exxon Mobil
Data sourced from the agency's DesignRush profile
MacTay Reviews & Testimonials
Otunba Sodiq Review from Google
3.0★
Otunba Sodiq's Review Sourced from Google
The toilet hand flusher was bringing out black stinky dirty water. Now image apply that on your body without checking
Nsikakabasi Dan Review from Google
4.0★
Nsikakabasi Dan's Review Sourced from Google
Mac Tay centre is a cool training centre for numerous professional trainings. The classes have provisons for audio visuals, we'll ventilated, and conducive for learning. They offer onsite training, virtual ,as well as hybrid training configurations.Facilitators are quite knowledgeable and the trainings very rich and satisfactory. However, I think they can do better by highlighting/ tiger- marking changes on walkway elevations and ensuring better service delivery by their contracted catering service providers. In all, May Tay is a cool place for training .
Osho Peaceoluwa Review from Google
5.0★
Osho Peaceoluwa's Review Sourced from Google
Good morning sir/maMy name is Osho Peaceoluwa Elizabeth, a graduate of Public administration in Babcock University.I want to confirm if your organisation accept NYSC corpers
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Consulting firm specialized in intelligence, problem-solving and business outsourcing.
AEX is an independent consulting firm specialized in intelligence, problem-solving, data analysis, sales team structuring, and business generation for medium and large companies in Brazil, the USA, the EU, Argentina, and Uruguay...
Top Services:
Business Consulting
CRM Consulting
BPO
Digital Strategy
AI Development
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Location
Sao Paulo, Brazil
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
AEX Services
Business Consulting
CRM Consulting
BPO
Digital Strategy
AI Development
Software Development
ERP Consulting
ECM Consulting
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
T-Ledgers Accounting Inc. is a Canadian accounting firm providing CPA-led bookkeeping, tax preparation, payroll, and financial advisory services to businesses and individuals. Founded in 2020, the company serves clients across Ontario and Canada through cloud-based accounting solutions and in-person...
Top Services:
Accounting
Business Consulting
BPO
ERP Consulting
Cloud Consulting
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Location
Ontario, Canada
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
T-Ledgers Accounting Inc. Services
Accounting
Business Consulting
BPO
ERP Consulting
Cloud Consulting
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Earthbound Collective Inc.
TD Insurance
Tarion
H2O Float
Blackpoint Holdings Inc.
Data sourced from the agency's DesignRush profile
T-Ledgers Accounting Inc. Reviews & Testimonials
Kushtrim Carpentry Review from Google
5.0★
Kushtrim Carpentry's Review Sourced from Google
I highly recommend **T Ledger's Accounting**. He has gone above and beyond for me every single time I’ve needed his help. Even when something is urgent or needs to be handled last minute, he gets it done right away and makes sure everything is taken care of properly.He’s the type of accountant you can genuinely depend on. No matter what situation you’re dealing with, he takes the time to understand it, explains what needs to be done, and handles everything with a high level of professionalism.Reliable, knowledgeable, responsive, and always willing to help. It’s hard to find someone you can trust to handle important financial and accounting matters, and I’ve had nothing but a great experience with T Ledger's Accounting.**Beyond highly recommended. If you’re looking for an accountant you can rely on, this is the place to go.**
hurmat shahid Review from Google
5.0★
hurmat shahid's Review Sourced from Google
The client portal T-Ledgers uses makes the whole process much easier than dealing with emails and PDFs back and forth. Document sharing is simple, questions get answered quickly, and you can always see where things stand. It's a modern way of handling accounting and I appreciated that.
Atif Mahmood Review from Google
5.0★
Atif Mahmood's Review Sourced from Google
T-Ledgers made filing my corporate taxes straightforward from start to finish. Wajahat was responsive throughout the process and clearly explained what documents I needed to provide and why. The turnaround was reasonable and everything was handled professionally. I'll definitely be coming back next year and would recommend them to any small business owner looking for a reliable accountant.
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We are an international firm with a presence in Peru, Colombia, Ecuador, Chile, and Mexico, specializing in providing audit, financial, accounting, tax, and legal consulting services, outsourcing services, inventories, transfer pricing, and IT, among others...
Top Services:
Accounting
Cybersecurity
IT Services
BPO
Business Consulting
Show more
Location
Lima, Peru
Number of Employees
100 - 249
Average Hourly Rate
$1000/hr
Minimal Budget
$50,000 & Up
Optimice Peru Services
Accounting
Cybersecurity
IT Services
BPO
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Prepare your prop firm launch with reliable technology solutions that support every stage of your business. Execurve offers white label platforms, CRM systems, trading tools, and operational features to help entrepreneurs establish and manage successful prop firms...
Top Services:
Digital Services
Public Relations
Branding
Design Services
Logo Design
Show more
Location
Tallinn, Estonia
Number of Employees
100 - 249
Average Hourly Rate
$1000/hr
Minimal Budget
$10,000 - $25,000
Execurve Services
Digital Services
Public Relations
Branding
Design Services
Logo Design
Product Design
Reputation Management
Digital Strategy
Business Consulting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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