Our experts list the top call center companies in Australia that provide various specialized services such as answering and transferring calls, conducting customer outreach, chat and technical support, and more. Use our custom filters to refine your search and find the ideal partner for your business needs.

Best Australia Call Center Service Providers Rankings

47 Companies - Rankings updated: August 27, 2026

Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.

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  • Alltel Australia

    Were your one-stop-shop for all your business telecommunication needs. With Alltel, you can expect reliable service, dependable support, and leading technology...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • Customer Support
    • Managed Services
    • Show more
    Location
    Wheelers Hill, Australia
    Number of Employees
    Under 49
    View Profile
    4.5 4.5 (2)
    4.1 4.1 (76)

  • Aidey

    Aidey is a Business Process Outsourcing company

    Aidey is a Business Process Outsourcing company

    Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions...

    Top Services:

    • Software Development
    • BPO
    • Call Centers
    • eCommerce Development
    • Show more
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.3 4.3 (1)

  • Tikka Consulting

    Tikka Consulting Where Innovation Meets Implementation.

    Tikka Consulting Where Innovation Meets Implementation.

    Tikka is a new IT consulting firm that excels in delivering unparalleled IT and business management services and solutions. With a relentless commitment to excellence, Tikka sets itself apart through its exceptional provision of cutting-edge technology strategies and expert guidance. We are dedicated to...

    Top Services:

    • IT Services
    • Staff Augmentation
    • Digital Strategy
    • Cybersecurity
    • Web Design
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    View Profile
    4.3 4.3 (1)
    5.0 5.0 (1)

  • Matchboard

    Smart research for sales, service and back office!...

    Top Services:

    • Call Centers
    Location
    Perth, Australia
    Number of Employees
    Under 49
    View Profile

  • Iping Survey Group

    Satisfaction Guaranteed. From our friendly staff to our accurate plans we provide an outstanding service. We will always go above and beyond and take pride in our workmanship...

    Top Services:

    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    View Profile

  • Indoz Callnet

    We are a Canadian firm and have corporate offices in Missisauga, Ontario, Canada. Our primary service offerings include call center services...

    Top Services:

    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    View Profile

  • 24-7MedCare

    24-7MedCare focuses on providing exceptional medical answering services when and where it is needed...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    View Profile
    2.4 2.4 (347)

  • The BPO Network

    Offshoring Staffing is the best way to access top-level talent at a cost around 70% cheaper than your home country. We have decades of experience vetting outsourcing providers and can help you fastrack your due diligence process so you can start leveraging the benefits of outsourcing sooner. We work...

    Top Services:

    • Business Consulting
    • Accounting
    • Customer Support
    • BPO
    • Call Centers
    • Show more
    Location
    Perth, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    View Profile

  • Australia Telehealth

    Our medical answering service helps doctors, physicians, dentists, surgeons, and health providers of all kinds avoid missed calls, get more patients, and manage their practice more efficiently...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Brisbane, Australia
    Number of Employees
    Under 49
    View Profile
    2.9 2.9 (9)

  • BusinessCo

    BusinessCo is a company dedicated to the needs of Australian SME businesses. Our full range of business communication products and services are designed to provide a complete communication solution that reduces costs and improves business efficiency...

    Top Services:

    • Call Centers
    Location
    South Melbourne, Australia
    Number of Employees
    Under 49
    View Profile

  • The Virtual Assistant

    No matter what your business, an Australian Virtual Assistant can help!...

    Top Services:

    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    View Profile

  • Telemarketing Professionals

    Appointment Setting and Lead Generation Specialist

    Appointment Setting and Lead Generation Specialist

    Telemarketing Professionals primarily deal with appointment setting and B2B lead generation Australia. In addition to that, they also offer call centre services, telemarketing, event booking, seminar booking, research calls, and database cleansing services...

    Top Services:

    • Market Research
    • Call Centers
    • Digital Marketing
    Location
    Frenchs Forest, Australia
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (7)

  • Markivis

    Digital Marketing Simplified

    Digital Marketing Simplified

    As a digital marketing consulting and execution firm, we relentlessly focus on our client needs and use a combination of our marketing expertise with the latest technologies to deliver success. We offer services across Digital Marketing, Employer Branding, and Marketing Technology Solutions...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Call Centers
    • Digital Services
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Portfolios Count
    1 Project Listed
    View Profile
    4.2 4.2 (25)

  • 8x8

    One Platform for Every Conversation

    One Platform for Every Conversation

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...

    Top Services:

    • Call Centers
    • Managed Services
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    View Profile
    1.0 1.0 (18)

  • Point B Marketing

    Here at Point B Marketing, we believe in well thought out plans developed by the right people achieve the strongest results for all businesses. Much in the same way as a financial planner would start with the end in mind, we work with our clients to envision what success looks like them. Before we build a...

    Top Services:

    • SEO
    • Call Centers
    Location
    Brisbane, Australia
    Number of Employees
    Under 49
    View Profile

  • Virtual Team

    Local Experience, Global Pricing

    Local Experience, Global Pricing

    We are a boutique firm that takes a one-dimensional approach to locating the greatest personnel for your organization and then leading them toward reaching your business objectives. We give a soft layer of local Australian management while also ensuring that your company's offshore crew is culturally...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Managed Services
    • IT Services
    • Show more
    Location
    Sydney, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Instant Solution

    Effortlessly Accurate, Every Time

    Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (6)

  • MultiTech IT

    A Trusted Technology & Data Solutions Provider

    A Trusted Technology & Data Solutions Provider

    Multitech IT is an Australia-based technology and data solutions provider that delivers IT support and digital solutions designed to help businesses operate more efficiently, securely, and reliably. With more than 10 years of experience and 250+ projects completed, the company provides tailored technology...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Managed Services
    • Call Centers
    • Market Research
    • Show more
    Location
    Benowa, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (2)

  • ROVR Outsourcing

    People-Led Solutions For Australian Businesses

    People-Led Solutions For Australian Businesses

    With over 20 years of recruitment experience, Rovr makes outsourcing easy. Helping businesses of all sizes achieve, we connect them with skilled, reliable and passionate team members overseas. Our remote staff will complement and bring value to your team at the fraction of the cost of an onshore workforce...

    Top Services:

    • Call Centers
    • Accounting
    • Web Development
    • Web Design
    • Digital Marketing
    • Show more
    Location
    Scoresby, Australia
    Number of Employees
    Under 49
    View Profile
    5.0 5.0 (5)

  • Easyinbound

    Live Answering Experts...

    Top Services:

    • Call Centers
    Location
    Melbourne, Australia
    Number of Employees
    50 - 99
    View Profile

  • Phenix Health

    A telemedicine MedTech company offering aged care, home care, NDIS, and IOT services 24/7/365!...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Brisbane, Australia
    Number of Employees
    50 - 99
    View Profile
    3.3 3.3 (143)

  • Your Phones Covered

    Australia's Best Reviewed Virtual Receptionist Team

    Australia's Best Reviewed Virtual Receptionist Team

    Founded in 2010, Your Phones Covered was created to give Australian small and medium businesses a better alternative to voicemail and auto attendants. With a focus on real people, exceptional customer service, and smart technology, YPC provides professional off-site reception support that feels like part of...

    Top Services:

    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    50 - 99
    View Profile

  • CSBA

    CSBA is a 25-year-old customer experience insights agency. We specialise in helping our customers to design better customer experiences, through best practice and specialised CX strategy, research, quality assurance and training...

    Top Services:

    • Market Research
    • Call Centers
    • Public Relations
    Location
    Melbourne, Australia
    Number of Employees
    50 - 99
    View Profile

  • Logica Infotech

    Listen to the voice of customer...

    Listen to the voice of customer...

    Logica Infotech is an integrated consulting team of IT consultants, market research consultants and Artificial Intelligence specialists & engineers making an impact that makes a difference. Powered by our analytics-led innovations and process improvement you experience best business process with precision and...

    Top Services:

    • Market Research
    • Call Centers
    • Mobile App Development
    Location
    Melbourne, Australia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    3.3 3.3 (7)

  • Forrest Marketing Group

    Success Through Conversation

    Success Through Conversation

    Forrest Contact runs outbound lead generation and inbound customer support, handling appointment setting, customer win-back, retention campaigns, and inbound call overflow for organisations across Australia, New Zealand, and APAC...

    Top Services:

    • Call Centers
    Location
    Manly Vale, Australia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    View Profile
    4.7 4.7 (4)
    4.2 4.2 (14)

  • V3 Outsourcing Solutions

    V3 OUTSOURCING SOL PRIVATE LTD, also known as V3OS, is purely into the world of BPO, Outsourcing, Off-shoring, consultancy and various business advisory services pertaining to the ITes industry primarily...

    Top Services:

    • Call Centers
    Location
    Coomera, Australia
    Number of Employees
    100 - 249
    View Profile
    2.3 2.3 (1)

  • OfficeHQ

    Virtual reception & call answering services to suit any business

    Virtual reception & call answering services to suit any business

    Blazing the trail in outsourced virtual reception and phone answering services since 2003, OfficeHQ continues to innovate and endlessly strives to find new ways to help businesses thrive...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    100 - 249
    View Profile
    4.9 4.9 (60)

  • 24x7 Direct

    Founded in 2003, 24×7 Direct is a leading Australian BPO with offices in Melbourne, Australia and Cebu, Philippines focused on delivering intelligent, intuitive and effective Managed Offshore Staffing solutions for Australian businesses...

    Top Services:

    • Call Centers
    • BPO
    Location
    Melbourne, Australia
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    View Profile
    4.1 4.1 (55)

  • Inform Group

    Our team knows the importance of staying on top of the latest developments and rapid change. Our flair for design and innovation allows us to stay ahead of the game...

    Top Services:

    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    100 - 249
    View Profile

  • Flexisource IT

    Your Handpicked Dedicated IT Team

    Your Handpicked Dedicated IT Team

    Flexisource IT is your best gateway to top-calibre fully managed IT teams dedicated in servicing Australian businesses and startups to scale up and grow rapidly...

    Top Services:

    • Web Design
    • HR Outsourcing
    • Call Centers
    • BPO
    • Web Development
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    100 - 249
    View Profile

  • ipSCAPE

    Incredible Customer Experiences start with ipSCAPE!...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Sydney, Australia
    Number of Employees
    100 - 249
    View Profile
    5.0 5.0 (11)

  • TelemarketingPower

    We provide a complete Outbound Telemarketing service including Script design, Customer list procurement and professional advice. Our Telemarketing services range from Appointment Setting, Data List cleaning & Updating, Lead Generation, Market Research, TeleSales for Business as well as Consumer Telemarketing...

    Top Services:

    • Digital Marketing
    • Call Centers
    Location
    Perth, Australia
    Number of Employees
    250 - 499
    View Profile

  • Hammerjack

    Operating from both Manila and Sydney, we are an Australian-owned outsource services provider focused on delivering high performance outcomes and cost savings for your business...

    Top Services:

    • Call Centers
    • BPO
    Location
    Sydney, Australia
    Number of Employees
    250 - 499
    Minimal Budget
    Under $1,000
    View Profile
    4.4 4.4 (17)

  • Telemedicine Clinic

    Leading Teleradiology Providers In Europe

    Leading Teleradiology Providers In Europe

    Our goal is to make our company as human as creative, inventive, caring, purpose driven as the wonderful human beings who work inside it...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Sydney, Australia
    Number of Employees
    250 - 499
    View Profile
    5.0 5.0 (2)

  • MarketOne International

    MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns...

    Top Services:

    • Call Centers
    Location
    Melbourne, Australia
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    View Profile
    4.2 4.2 (5)

  • Callbox Australia

    Australia-based Provider Of Lead Generation Services

    Australia-based Provider Of Lead Generation Services

    Callbox Australia is a leading global provider of B2B lead generation services, trusted by companies across ANZ and beyond. Since 2004, weve been helping businesses achieve their revenue goals and unlock growth potential. With expertise in lead generation, appointment setting, and data solutions, we have...

    Top Services:

    • Digital Marketing
    • Call Centers
    • Event Marketing
    Location
    Camperdown, Australia
    Number of Employees
    500 - 999
    View Profile
    4.8 4.8 (79)

  • Land Surveys

    We specialise in 3D Reality Capture, Digital Engineering, UAV / Aerial Mapping, Engineering Services, Hydrographic Survey, Monitoring, Land Development, Mining Services, Utility Mapping and Rail Services...

    Top Services:

    • Call Centers
    Location
    Belmont, Australia
    Number of Employees
    500 - 999
    View Profile
    4.7 4.7 (7)

  • Cloudstaff

    Clients save up to 70% on staffing costs by building dedicated offshore customer service teams through Cloudstaff, which recruits from the Philippines, Colombia, and India and delivers most teams within 15-25 days. The agency holds ISO 27001, ISO 9001, PCI-DSS, HIPAA, and GDPR certifications...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    Location
    Sydney, Australia
    Number of Employees
    1000 & Up
    View Profile
    4.8 4.8 (5)
    3.3 3.3 (15)

  • Acquire Intelligence

    Acquire Intelligence (formerly Acquire BPO) is a business transformation company and a leading global provider of business process outsourcing (BPO) and AI consulting services. Our transformation approach is built around the Automate, Eliminate, Reallocate framework...

    Top Services:

    • BPO
    • Call Centers
    • AI Development
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • STARTEK

    The New Age of Customer Experience

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Melbourne, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    2.3 2.3 (4)

  • Unity4 Holdings

    Unity4 launched in Australia in 2000, and the underpinning technology RapportCMS was released to market as a stand-alone offering and is sold under license by Optus...

    Top Services:

    • Call Centers
    • BPO
    Location
    Surry Hills, Australia
    Number of Employees
    1000 & Up
    View Profile

  • Origo

    Remote Teams For Mid-Market Companies

    Remote Teams For Mid-Market Companies

    Origo offers a platform solution for fast-growth, mid-market companies, that enables operational improvement. We give our partners the people, process, tech, and data that they need to accelerate their growth, scale operations, while reducing their overhead...

    Top Services:

    • Call Centers
    • Customer Support
    • Business Consulting
    • BPO
    • Accounting
    • Show more
    Location
    Melbourne, Australia
    Number of Employees
    1000 & Up
    View Profile

  • Telstra Health

    Telstra Health is Australia's largest ehealth company, supporting governments, health and aged care providers to shape a more connected future for healthcare...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Melbourne, Australia
    Number of Employees
    1000 & Up
    View Profile
    4.2 4.2 (20)

  • Logix BPO

    Literally Legendary

    Literally Legendary

    Logix BPO provides secure, results-driven outsourcing solutions for customer support, back-office tasks, and remote staffing...

    Top Services:

    • Call Centers
    Location
    Maroochydore, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (3)

  • Net2Source

    Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Show more
    Location
    Sydney, Australia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
    View Profile
    4.6 4.6 (14)

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