Our expert analysts have ranked rank the top outbound call center companies that manage outbound calls and services on behalf of their business clients. Filter the agencies by price, location, portfolio, size and more criteria to find the most suitable one for your particular business needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed provides service desk and chat support alongside back-office, data entry, and AI-assisted data processing. Operating since 2002, the call center provider delivers 24/7 support with up to 80% cost savings versus in-house operations...
Top Services:
- Customer Support
- Transcription Services
- Phone Answering Services
- BPO
- Web Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
TechSpeed Reviews & Testimonials
.png)
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRedefining Customer Experience
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 26 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Customer Service Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five ElectrIQ Marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Top Customer Service Reviews & Testimonials
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsGrow Now Or Accept The Costs Later
Burniston Media was founded by Ethan Burniston when he was just 13 years old, now growing to become a successful marketing agency with over 8 team members who their primary goal is to grow and scale companies advertising. Specifically they work in the paid social media sector, accumulating multiple results on...
Top Services:
- Media Buying
- PPC
- CRO
- Social Media Marketing
- Advertising
- Show more
- Location
- Andover, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBurniston Media Services
Data sourced from the agency's DesignRush profileChriss Kid Ready Set Gutters MJ's Hypnotherapy BELLPERFORMANCE CN Plastering Services Becks and Clates Protex Cleaning Saffron OL Meta Matt Red Turtle Roofing
Burniston Media Reviews & Testimonials
Kimmy Malabanan's Review Sourced from Google
Had a pleasure to work with Ethan for a couple months. Having to live in Canada with different time zones, he’s been very good with getting back to me with my inquiries/questions alongside my business partner. I appreciate all the help, Ethan!
Daniel Wilds's Review Sourced from Google
Burniston Marketing Partners are a pleasure to combine with. I've crossed paths with Ethan on multiple occasions over the last 2 years since meeting him. His urgency and attention to detail is inspiring. And to anyone on the verge of taking action with them I'd say to take the time to speak to them, and let the qualities I have listed above shine through.
Xavier Muvuti's Review Sourced from Google
Working with Ethan from Burniston Marketing Partners has been a great experience. He's reliable, thinks fast, and is always proactive about next steps without needing to be pushed. Would definitely recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQuality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroCom CX Services
Data sourced from the agency's DesignRush profileRocket Sharing Audika Group Digital One Vodafone TIM
EuroCom CX Reviews & Testimonials
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProman Consulting is a B2B lead generation and business development agency helping companies build predictable sales pipelines, reach the right decision-makers, and turn outbound activity into qualified business opportunities...
Top Services:
- Business Consulting
- Market Research
- Call Centers
- Customer Support
- Content Marketing
- Show more
- Location
- Kragujevac, Serbia
- Number of Employees
- Under 49
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProman Consulting Services
Data sourced from the agency's DesignRush profileSoftware Development Industry SAAS Industry HR Industry eCommerce Industry Hospitality Industry Insurance Industry Health Industry Automotive Industry Logistics Industry
Professional Multilingual Communication And Support At Scale
Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...
Top Services:
- Call Centers
- BPO
- Translation Services
- Customer Support
- Phone Answering Services
- Show more
- Location
- Hilliard, Ohio
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFluency LLC Services
Data sourced from the agency's DesignRush profileAppex Business Solutions Red And Blue Logistics The Bigword
Outsourcing Solutions Made Easy
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Market Research
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContact Center Source Services
Data sourced from the agency's DesignRush profileA Giant Global Ecommerce Brand Google Premier Channel Partner Mortgage Bank Lender USA Nationwide Debt Consolidation
Contact Center Source Reviews & Testimonials
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsmNotify helps businesses transform communication into digital growth. We are a software development company who provides customer engagement solutions including Custom Software Development, Bulk Messaging Solutions, AI Chatbot development, Call Center solutions and AI Powered automation. Our solutions enable...
Top Services:
- Web Design
- UI/UX Design
- eCommerce Development
- Web Development
- WordPress Website Design
- Show more
- Location
- Accra, Ghana
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsmNotify Company Limited Services
Data sourced from the agency's DesignRush profileGT Bank (GTCO) Ghana National Association of teachers (GNAT) University of Ghana Business School GIZ Ghana USAID Solidaridad Ghana Kwame Nkrumah University of Science and Technology Roverman Productions Globe Productions The OR Foundation
mNotify Company Limited Reviews & Testimonials
Kpabu Francis's Review Sourced from Google
It is a good channel to remind your customers of your business about their arrears or outstanding debts.
Simon Akwasi Agyei's Review Sourced from Google
I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.
Abdul-Rahaman Abdul-Razak's Review Sourced from Google
I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPublic sector sales acceleration
Our B2G sales team helps you set more meetings and win more deals with state and local government agencies at a fraction of the cost of hiring internally...
Top Services:
- Business Consulting
- Call Centers
- Phone Answering Services
- Location
- Tempe, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSLED Sales Services
Data sourced from the agency's DesignRush profileNational Sign Plazas ServiceGuru Blue Sky Strategy Velawcity Bravous
Dedicated virtual assistants, fully vetted and fully managed.
Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...
Top Services:
- BPO
- Customer Support
- HR Outsourcing
- Call Centers
- Accounting
- Show more
- Location
- Newport Beach, California
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStellar Staff VA Services
Data sourced from the agency's DesignRush profileCurium Pharma Six Degrees Executive Cochrane Kranus Health Red Piranha Sterling Industries Magmic
Stellar Staff VA Reviews & Testimonials
John Lopez's Review Sourced from Google
We had a great experience with Stellar Staff! The entire process was seamless from start to finish. Their team made everything easy, communicated well, and helped us find a VA who was a great fit for our company. We would definitely recommend them!
Hawa Bah's Review Sourced from Google
I’ve had an amazing experience working with Stellar Staff, especially with my VA, Argen. She has been an incredible asset to my business—organized, dependable, and always willing to go above and beyond.What stood out the most was her support while I was on maternity leave. She helped manage client communications, kept projects moving, and made sure everything continued running smoothly. Having someone I could truly rely on during that time gave me so much peace of mind.Argen is proactive, detail-oriented, a fast learner, and genuinely cares about the success of the businesses she supports. I highly recommend Stellar Staff to anyone looking for a reliable virtual assistant agency. I’m so grateful for their support and look forward to continuing to work with them!
Lag Beauty's Review Sourced from Google
We have been working with Stellar Staff for several months now, (Kristina our Rep and Evelyn our VA) couldn’t be better!! We are truly happy of working with them, the process and the progress we’ve seen with them has been so effortless and rewarding. Very professional, attentive and just overall amazing. Looking forward to continue growing and building together. 100/10! ✨🫶🏽 Amazing company.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services
VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...
Top Services:
- BPO
- Customer Support
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Show more
- Location
- Kingston, Jamaica
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVLBPO Services
Data sourced from the agency's DesignRush profileIBTR 100 BLVD JSC
For Every Voice, We Deliver a Solution
We help businesses connect with their customers through fast, friendly and reliable communication...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVozaa Solutions Services
Data sourced from the agency's DesignRush profileMilestone Constraction Liku Transportation Naseba Animal Nutrition
Specialist teams for software, AI automation & BPO
Naqvix is a technology and operations partner for US companies. Rather than one generalist bench, we run dedicated specialist teams — each led by an industry expert — under one roof: custom web and SaaS development; iOS, Android, Flutter and React Native apps; AI agents, chatbots and workflow automation;...
Top Services:
- Software Development
- Web Development
- Mobile App Development
- AI Development
- BPO
- Show more
- Location
- San Ramon, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNaqvix Services
Data sourced from the agency's DesignRush profileFoodie 50Star INC Roadsider Ruby Event Center Uhud Insurance Pure Foods Network Property Genius Worqly Adhere Labs Al Hassan Honda
Connecting Talent. Elevating Companies.
UpHiire is a nearshore staffing partner for U.S. small and mid-sized businesses that need reliable remote help without the cost of a local hire. We recruit bilingual professionals across Latin America, test their skills and English, and introduce only candidates ready to work U.S. hours. Clients hire...
Top Services:
- HR Outsourcing
- Customer Support
- Business Consulting
- Accounting
- BPO
- Show more
- Location
- Mixco, Guatemala
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUpHiire Services
Data sourced from the agency's DesignRush profileNAINOA LLC EXDS UNLIMITED Simple Hire
Your Sales Growth Partner in the Baltics and Scandinavia
Fontakt is a leading and trusted Baltic and Nordic B2B telemarketing, cold calling, presales, outbound sales and market entry partner helping companies grow across Estonia, Latvia, Lithuania, Finland, Sweden and other international markets...
Top Services:
- Call Centers
- BPO
- Business Consulting
- Market Research
- Advertising
- Show more
- Location
- Stockholm, Sweden
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFontakt Services
Data sourced from the agency's DesignRush profileAlexela G4S LHV Samsung SAP ABB Arrow Fujitsu Hertz Sunly
Powering The Future Of Business
Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...
Top Services:
- Call Centers
- Phone Answering Services
- AI Development
- Location
- Markham, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAirova Services
Data sourced from the agency's DesignRush profileSharpTax Sage Notary Atlas Insurance Quick Flo Financial Pro Pips White Stone Capital SwyftPay
Do What You Do Best, Go Hire The Rest
At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...
Top Services:
- BPO
- Phone Answering Services
- Location
- Sandy, Utah
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGo Hire Virtual Services
Data sourced from the agency's DesignRush profileDash Surface Solutions Red Rocks Construction
Go Hire Virtual Reviews & Testimonials
Rafunzel Eleazar's Review Sourced from Google
Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients
Jewel B's Review Sourced from Google
Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.
Christina P's Review Sourced from Google
Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCaribbean roots, global reach.
Founded in 2020, Oversea Staffing Solutions LLC has emerged as a leading call center staffing agency in the Caribbean, bridging the gap between world-class bilingual talent and forward-thinking businesses...
Top Services:
- BPO
- Call Centers
- Market Research
- Phone Answering Services
- HR Outsourcing
- Show more
- Location
- Lithia Springs, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $11/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOversea Staffing Solution Services
Data sourced from the agency's DesignRush profileUpwork Freelancer Livops
Healthcare Expertise. Scalable Solutions.
BioResire is a healthcare and life-science outsourcing company delivering reliable BPO, medical data processing, healthcare operations, and specialized life-science support services. We combine skilled teams, structured workflows, and quality-focused processes to help organizations improve operational...
Top Services:
- BPO
- Location
- Hyderabad, India
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBioResire Services
Data sourced from the agency's DesignRush profileUS health Care Omega Optum
BioResire Reviews & Testimonials
Ambuj Narayan Maurya's Review Sourced from Google
I have gained something interesting than performing same workflow as I know everytime. So I will implement those insights into my work and knowledge.
Poojitha Reddy's Review Sourced from Google
I attended a workshop related to molecular biology and research fundamentals. The trainers used practical examples instead of only theory explanations. The workshop was very useful and easy to understand.
avuku divya's Review Sourced from Google
The training sessions were organized properly and study materials were shared after every class.The explanation were easy to follow even for beginners in life sciences..
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWorld-class outbound solutions in the US
Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
- Customer Support
- Show more
- Location
- Noida, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSSR Techvision Services
Data sourced from the agency's DesignRush profileSaiVa System Deebaco Absolute Health Agents
SSR Techvision Reviews & Testimonials
Simaran Chaudhary's Review Sourced from Google
I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....
kratika singh's Review Sourced from Google
“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing and BPO Company
InLinkers CX is a Pakistan-based BPO company with 10+ years of certified outsourcing experience. Founded in 2015, we serve businesses across the US, UK, Australia, UAE & Canada. Our services include Call Center Outsourcing, IT Outsourcing, Staff Augmentation, Healthcare BPO, Insurance BPO, Mortgage BPO...
Top Services:
- Web Design
- Web Development
- SEO
- AEO
- Software Development
- Show more
- Location
- Lahore, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInlinkers CX Services
Data sourced from the agency's DesignRush profileAL-Tuaam Catering and Event Planner Etel Sysvations
Inlinkers CX Reviews & Testimonials
Ahad Rasool's Review Sourced from Google
The service was professional and responsive. The team communicated clearly, delivered on time, and provided effective solutions. Overall, I had a positive experience and would recommend their services.
Mubashir Shahid Shahid Ali's Review Sourced from Google
I've had a great experience with InLinkers. The team is professional, responsive, and committed to delivering high-quality recruitment and IT consulting services. They value transparency, strong communication, and long-term relationships. I highly recommend InLinkers to both businesses and professionals looking for reliable and efficient solutions.
Sagheer Sagheer's Review Sourced from Google
Working as a Team-leader from past 2 yearsOur company gives us many opportunities to grow in this fieldEnvironment and management both are extra ordinaryBest working experience
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
What Is An Outbound Call Center Company?
Outbound call center companies operate as customer communication hubs for their respective businesses clients.
The Telemarketing & Call Centers industry's market size is expected to increase 2% in 2022. Why?
As the name suggests, these companies make outbound calls to customers, prospects or other businesses on behalf of client organizations. These calls can be of telemarketing, sales, fund-raising or any other type to reach and attract the clients’ prospective customers.
Companies may also use their services to conduct market research and various surveys. Having in mind that a whopping 54% of consumers feel that companies need to develop more innovative ideas for customer engagement, these specialized companies may provide an ideal solution.
Outbound call centers can help organizations that are looking to scale and expand their business by getting in touch with their clients while keeping the costs in check.
Their main purpose is to cater to the client's customers and their needs - however, before hiring one, organizations need to understand their long-term and short-term goals, as well as their customers’ habits and needs.
Businesses use these specialized services to make their prospective and existing customers aware of their products and services. Every successful sale achieved via these services is referred to as an outbound sale.
What Do Outbound Call Centers Do?
Unlike conventional answering services, outbound call center companies function as business operators that employ customer support agents and sales representatives that make outgoing calls to third parties.
The purpose of making outbound calls can be:
- Increasing sales
- Sending follow-up mailings
- Testing unknown markets with cold calling
- Developing good customer relationships
As their name states, these agencies make outbound calls; however, some companies combine outbound and inbound calling.
Depending on the nature, type and the industry of client business, companies use these services for the purposes of:
- Customer service calls
- Customer notification
- Updating customer/client contact list
- Marketing Research
- Surveys outreach
- Telemarketing sales/cold calls
- Warm calling existing customers
- Nonprofit fundraising
- Post-sale follow-ups
- And more
By using major KPI metrics to measure an outbound call center's performance, client organizations can improve the overall customer experience, to positively impact their retention rates and reputation.
Looking for the best virtual receptionist services?
FIND THEM HEREWhat Is The Difference Between Inbound And Outbound Call Centers?
As their denomination might already suggest, the main difference between these specialized companies is their purpose and direction of calls.
While inbound call centers accept calls coming to the business, outbound call center companies, on the other hand, reach out to prospects for lead qualifications and sales effort.
Both services focus on delivering the highest level of customer satisfaction but inbound centers support teams manage customers and tend to any inquiries and potential issues they may report.
Outbound agents call customers that match their target audience to learn more about their needs and interests and meet them successfully.
Why Should You Opt For Outbound Call Center Services?
Outbound calling has proven to be one of the key sales channels for businesses in various industries - and there are numerous reasons to utilize it.
These types of call center companies provide professional support and resources that guarantee the success of your outbound sales efforts. Adding the latest trends to the mix can elevate your business further.
The main advantages of opting for this kind of services include:
1. Improved Customer Loyalty
Although their primary purpose is selling, outbound calls are not exclusively sales-related. They also keep clients engaged with a business, informed on their latest offers and make them feel valued with a personalized, direct approach. They drive prospects and existing customers down the conversion funnel and towards a potential purchase, and eventually towards brand advocacy and loyalty.
2. Improved Turnover Rate
Outbound calls can be extremely demanding and in-house teams often cannot respond to the challenges of large volumes of calls or daily deadlines. It’s an unwritten rule about the industry that call centers in general have a high turnover rate.
By contracting an outbound call center company, you avoid dedicating a large number of resources, hiring and training employees and getting a team of competent, well-trained professionals that make calls on your behalf.
This leads us to our next point...
3. Reduced Operating Costs
An outsourced 24/7 call center saves you both time and money. Instead of establishing your own outbound calling service, you can outsource it at a fraction of the cost that requires hiring, training, finding a physical location, equipment, setting up, maintenance, etc.
4. Improved Productivity
Outsourcing your outbound call efforts to respected specialized companies ensures your clients are in good hands. It also leaves your in-house employees with more time to focus on their other, primary duties.
Your internal business productivity increases simultaneously with customer satisfaction and ultimately, lead generation.
5. Better Lead Generation
Employing these services can take a lot of weight off your marketing team’s shoulders as outbound calls can acquire relevant, high-quality leads. With the right outreach campaigns, they’re able to secure them at a much higher rate than almost any single marketing strategy.
How Much Do Outbound Call Center Companies Charge For Their Services?
These companies typically offer three distinct pricing models:
- Hourly rates
- Pay for performance
- Combined pricing
Most companies charge between $25 to $49 per hour, depending on factors like:
- Program size
- Program difficulty
- Contract length
Most of them will not consider, or won’t be able to work on pay to performance basis unless the client company provides detailed information about the calling program’s:
- Script and call guide
- Reports
- Training material
- Recorded call samples
How To Choose The Best Outbound Call Center Service Provider?
How do you select the best outbound company for your business? Follow these steps when choosing your future partner:
1. Understand What Outbound Services They Offer
Do they only offer outbound call services or do they combine them with different services like direct mail, mail blasts, telemarketing, media advertising, etc.
2. Choose Between Dedicated Or Shared Agents
The best outbound call centers in the USA offer both dedicated and shared agents/reps. Dedicated agents are assigned only to your account or project, giving your company their full time and attention, while shared ones work for several clients simultaneously.
3. Location
Outsourcing your call efforts comes with different location options that bring cost-effectiveness and resource efficiency in their own way and measure:
- Internal (within your premises)
- External (hosted by these companies themselves)
- Virtual (Cloud-based, using remote agents)
Decide on which functions of managing call center are most important, whether you want and/or need to be more involved, etc.
4. Security Measures
Security is one of the major factors to take into consideration when choosing an outbound partner. Whether on-premise or cloud-based, be sure to investigate their preventive measures around disaster recovery and redundancy.
5. Reputation
A proven track record is the key when you employ these specialized services, especially if you’re a player in the industry that’s reliant on outbound sales.
Try to find as much as you can about your prospective agency’s past experiences to swiftly weed out the unwanted options.
6. Regular Reports
One of the key reasons why companies opt for outsourcing, in general, is that the hired companies help them keep track of various activities and measure their performance.
In the sea of different outbound call center companies in the United States, always look for one that uses a reporting system that details campaign performance, so you can make timely and necessary adjustments effortlessly.
Looking for the top IT Outsourcing Companies?
FIND THEM HERE10 Questions To Ask Outbound Call Center Companies Before You Hire One
Before selecting an ideal outbound call center in the US, make sure to gather as much information as you can about their company culture, approach to tasks and quality of work.
Ask them the following questions:
- What is your availability?
- What level of reporting can we expect?
- What call volume can you handle daily?
- What outbound services do you offer?
- Do you have relevant experience with my industry?
- What is your area of specialization?
- How long have you been in the business?
- How do you prove the quality of your services?
- How safe is my data and can you prove it?
- What are your working hours and how much do you charge?
…
Scroll Up To Find The Best Outbound Call Center Companies For Small Business And Pick Your Partner Today!
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.