Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Crafting Digital Excellence: Web & Mobile Solutions Beyond Boundaries
Crafting Digital Excellence: Web & Mobile Solutions Beyond Boundaries
We are a Web Design & Development Company based in India specializing in Website Designing and Ecommerce Website services. Situated in Australia with a head office in India as well, we have grown a global reach over the years. The main focus for our website designing personnel is not just providing...
Webforu is a UK based digital agency that specializes in helping businesses grow. Were passionate about what we do, setting high goals for our clients and never resting until we have determined a strategy that achieves expectations...
We excel in crafting user-friendly, robust, and secure websites tailored for businesses in every industry. Our expertise lies in delivering top-notch website development services in Mumbai...
Sakrat is a Best IT Company in India and known for its top website, Software, and mobile app development services to clients at affordable rate. Providing smooth, flawless, and unique applications is one of our specialties...
We are experts in digital marketing and have assisted hundreds of companies increasing their revenue through proven and effective digital strategies, applied on the main social networks and internet search platforms...
Creative Designing, Corporate Branding & Digital Marketing Solutions
Creative Designing, Corporate Branding & Digital Marketing Solutions
PIXELS TRAIL, headquartered in Delhi, India, is a prominent digital marketing agency offering a range of services including corporate branding, graphic design, website development, SEO, and social media marketing. With a focus on innovation and strategic solutions, we help businesses achieve their digital...
Marketorr is excelling in the realm of digital marketing, distinguished not only by rapid growth but also by our exceptional creativity and expertise. Spearheaded by a team comprising top marketers and designers, our focus lies in propelling the advancement of small and medium enterprises. Whether you require...
As the recipient of the 2023 Idizaayn Innovator Media Award, we attribute our success to the pivotal role played by our world-class customer support. Our commitment lies in providing unparalleled guidance to our clients, ensuring an exceptional experience throughout their projects. We steadfastly believe in...
Tier2 Digital is dedicated to empowering ambitious businesses on their digital growth journey. Our passion for social media led us to convert our enthusiasm into a thriving profession. At Tier2, we're a blend of tech-savvy minds and creative designers, committed to delivering contentment both in life and...
Curl Ware, your one-stop shop for all your web development and design needs.
Curl Ware, your one-stop shop for all your web development and design needs.
Our team of experts focuses on delivering top-quality services to our clients, ensuring that they receive the best results. We aim to help businesses and individuals build their online presence through effective website development, optimization, and design. Our mission is to exceed our client's expectations...
Empowering Tomorrow, Today: Your IT Partner for Infinite Possibilities.
Empowering Tomorrow, Today: Your IT Partner for Infinite Possibilities.
Transforming the digital landscape, we go beyond being an IT services company; we are architects of digital transformation, dedicated to elevating your business through technology. Navigating the intricate IT terrain, we provide seamless software solutions and robust secure frameworks, ensuring your...
At Marcelline & Co., our fervor lies in meticulously sculpting compelling digital experiences that not only animate your concepts but also serve as catalysts for your business's prosperity within the dynamic contours of the contemporary digital sphere. We ardently believe in the transformative power of...
We are ADD TO CART COMMERCE, a branding & design agency based in Toronto. We specializing in brand identity, web design and e-commerce solutions for brands and businesses big and small...
At Acromático, we specialize in taking businesses into the digital realm. Located in CDMX, we're a web development agency driven by a passion for programming and design. Our expertise lies in e-commerce, where we excel as Shopify Experts and Klaviyo Masters...
Do you need a website? We create professional, fast, and modern web pages that meet your expectations. We promise you 100% satisfaction and guaranteed results! We develop your Website with Love. ️ 12 years of experience allow us to make things easier for you. Leave your project in the hands of experts;...
Attain your product goals, accelerate business expansion, and nurture your internal technology teams. Kirana Consulting specializes in crafting robust enterprises, pioneering product innovations, and enhancing our clients' workforce capabilities...
Ready to turn your vision into reality? Let's chat about your project, explore possibilities, and build something extraordinary together. Start the conversation with a free consultation and custom quote your dream project awaits!...
Navigate the Digital Shift, Flourish with MojaveSEO
Navigate the Digital Shift, Flourish with MojaveSEO
MojaveSEO specializes in elevating digital presence through expert SEO and website optimization. Our proficiency extends to crafting bespoke websites using WordPress, Squarespace, and Wix, ensuring they not only look great but perform exceptionally. As a Google Ads certified agency, we excel in targeted...
We're a digital agency based in Ukraine, specializing in WordPress solutions. Our team has In-depth expertise in WordPress development and optimization, and we offer a full range of services to help our clients achieve their goals.
Whether you need help with consulting, development, or ongoing maintenance...
Web design agency driven by creativity and technology.
Web design agency driven by creativity and technology.
Leading web design agency based in New York, we craft secure, interactive, engaging & bespoke website designs for healthcare, luxury retail, fashion, jewelry, and lifestyle brands...
Marketing Bee: Your Growth Partners Buzzing with SMM, Branding, & Web Magic! Tailored strategies addressing pain points for businesses across the USA, UK, Australia, and beyond...
Discover the Berzerk edge in digital marketing! We specialize in SEO mastery, bespoke Webflow, Shopify designs, and targeted PPC campaigns; we're not just an agency but your growth catalyst. Our team excels at crafting tailored strategies that elevate your online presence and drive tangible results. At...
Connect Infosoft Technologies is a full-service IT company delivering AI automation, digital marketing, custom software development, SaaS application development, UI/UX design, and IT support services to businesses across the USA and 30+ countries worldwide.Founded in 1999 by Mr. Sanjay Sahoo...
AIZ INFOTECH is a leading web development and designing company committed to providing unmatched IT services to fulfill clients vision into reality. Our web development agency follows a result-oriented process focused on client satisfaction...
Your business goes faster with the right IT partner
Your business goes faster with the right IT partner
For more than 12 years, we've proudly helped our national and international partners develop new opportunities by providing them with a comprehensive set of end-to-end tech services...
Empowering Brands with Advanced Digital Marketing Solutions
Empowering Brands with Advanced Digital Marketing Solutions
At Clicktap Digital, we pride ourselves on being one of the top digital marketing companies in Dubai, dedicated to driving your business growth with, end-to-end solutions.
we are here to turn your vision into reality and drive your business forward...
We are a full-service Digital Marketing Agency. We see ourselves as the digital innovators & technical solutions providers for small and micro businesses. We believe every small business has potential to flourish if they are led strategically...
MySEOCompanyIndia, a leading SEO company in India, provides tailored solutions for businesses of all sizes. With comprehensive SEO services, we boost online presence, beat competitors, and attract more customers. Our team ensures your business shines in the digital realm, driving growth and success...
Ensure your business growth with AlgoSaga's Digital Expertise.
Ensure your business growth with AlgoSaga's Digital Expertise.
AlgoSaga is a forward-thinking digital marketing agency committed to helping businesses achieve measurable growth in the digital landscape. With a data-driven approach and a passion for creativity, we specialize in crafting tailored marketing strategies that deliver real results...
Binaery is a boutique Shopify Plus agency specializing in theme development, UX/UI ecommerce design, and conversion optimization. The team partners with growing direct to consumer brands to create engaging, high performance online storefronts...
At The Just Design Group Inc, we are dedicated to fostering your success. With a steadfast commitment to customer service, our primary focus revolves around assisting clients in achieving their objectives. Our comprehensive suite of services spans web design, SEO, PPC, graphics, company branding, website...
You're Point of Presence in nationwide and global market.
You're Point of Presence in nationwide and global market.
We here at Popup provide the finest solution for your businesses in Qatar including business management, business consultancy, IT Services, Event Management Services, Print Production Services & Food & beverage services...
Since 2020, our commitment has been unwavering in delivering scalable Odoo solutions tailored to meet the diverse needs of clients globally. Through innovation and dedication, we have empowered businesses to thrive in today's dynamic market landscape. With a focus on quality and client satisfaction...
We 3X Traffic and Crush Competitors while You Watch.
We 3X Traffic and Crush Competitors while You Watch.
MagicSpace represents the distinct SEO advantage that decisively outperforms competitors, resulting in a threefold increase in your website traffic. Dispense with ineffective SEO agencies and cease expending resources on lackluster outcomes. Our unwavering commitment to return on investment ensures your...
We are Specialists in advertising products and services between industries. We promote local businesses. We bring potential customers to your website to achieve sales or any Marketing objective...
FMEOS stands at the forefront as a distinguished provider of web presence services in Pakistan. Renowned for its creative prowess, we specialize in crafting innovative website designs, offering top-tier web development services, and delivering customized eCommerce solutions. Additionally, our expertise...
Comprehensive Digital Solutions for Business Excellence.
Comprehensive Digital Solutions for Business Excellence.
Revolver Agency, a comprehensive digital agency, distinguishes itself by providing sophisticated, bespoke solutions designed to address the specific requirements of businesses operating within the dynamic domains of digital marketing, e-commerce, gaming, and virtual reality (VR)...
Assisting You at a Step Ahead. Your Gateway to the Digital World.
Assisting You at a Step Ahead. Your Gateway to the Digital World.
At Assistant Pro, we recognize the diverse challenges that small businesses, startups, and charities face in the digital landscape. Our agency overview emphasizes a personalized touch, where we invest time to grasp the intricacies of your objectives. This client-focused approach enables us to tailor...
More than a digital storefront, we're a strategic digital solution partner with a decade-long experience. We help founders and entrepreneurs looking to design, develop and deploy digital solutions. When we founded ITL, we wanted to help businesses grow through technology that delivers real results. We are now...
Promo Design Solution is a global design company dedicated to fulfilling your software, graphic, and artwork requirements, empowering organizations to make a worldwide impact through top-notch digital experiences. As a premier provider of software engineering, software enablement, and digital transformation...
UBK INFOTECH PVT LTD is the most recomended Web and App Development company in indid. We specialize in App Development, Website Development and Customize ERP...
Elevate your brand with Bro Web Architecturean amalgamation of innovation and precision. Our adept team specializes in translating ideas into vibrant digital landscapes, guaranteeing a prominent online presence that thrives in the dynamic and ever-evolving web environment...
Hatom is a tech-driven agency bridging the gap between business and digital innovation. We specialize in MVP development, custom software, web and mobile development, DevOps, cloud migration, and UI/UX design. With global experience, were committed to delivering results and long-term partnerships...
Synthx Media, founded in 2017, is a South African digital agency offering complete website design, hosting, and SEO solutions to clients in South Africa, the Netherlands, and Belgium. Their adept team specializes in creating visually stunning and user-friendly websites, bolstering clients' online visibility...
We are more than an agency; we are your partners in navigating the ever-evolving landscape of web design Search Engine optimization (SEO) , social media marketing, and stock/POS management systems...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals