Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
We Are a Top-Tier Digital Agency Delivering Innovative Solutions
We Are a Top-Tier Digital Agency Delivering Innovative Solutions
HayLogic Line is your strategic tech partner, crafting intelligent web and mobile solutions that turn ideas into results. Driven by logic, built for success...
Comprehensive Digital Solutions for Business Excellence.
Comprehensive Digital Solutions for Business Excellence.
Revolver Agency, a comprehensive digital agency, distinguishes itself by providing sophisticated, bespoke solutions designed to address the specific requirements of businesses operating within the dynamic domains of digital marketing, e-commerce, gaming, and virtual reality (VR)...
Website design and marketing company offering an in-depth approach in order to get qualified leads to your business and build growth through online strategies and techniques to build lasting sustainability in your business...
Pattrns was founded on years of first class experience in all elements of biddable media from Search Ads 360, Google Ads and Meta Ads. We are accredited on all major platforms and have been in the game long enough to know more than a few of the industrys best kept secrets...
Disrupt the market. START YOUR E-BUSINESS THE RIGHT WAY.
Disrupt the market. START YOUR E-BUSINESS THE RIGHT WAY.
Bee IT is a web development company that specializes in eCommerce and Commerce development. The company gathers a vibrant community of back-end and front-end IT professionals who are experts in Salesforce Commerce Cloud and Magento...
Web Design and Digital Marketing Agency focused on deep understanding of our customers business and delivering great User Experience for your potential customers...
Innolab AI builds revenue engines, not just software. Jane creates pipeline. Luna closes it.
Innolab AI builds revenue engines, not just software. Jane creates pipeline. Luna closes it.
Innolab AI builds AI systems that sell for you.Jane replaces SDR teams with automated, hyper-personalized outbound.Luna calls and books meetings 24/7 with human-like conversations.We help B2B leaders generate pipeline, cut admin time, and scale revenue without chaos...
Primacy Infotech Limited delivers innovative software, mobile apps, Odoo ERP, and digital solutions to help businesses scale. Since 2015, weve empowered startups to enterprises with technology that drives growth, efficiency, and lasting impact...
Do you need a website? We create professional, fast, and modern web pages that meet your expectations. We promise you 100% satisfaction and guaranteed results! We develop your Website with Love. ️ 12 years of experience allow us to make things easier for you. Leave your project in the hands of experts;...
We are dealing with targeted digital marketing, we are expert in WordPress, Shopify, Graphic Design, Logo, Domain, Hosting, SEO, SMO, SMM and anything from digital creative world...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Custom Mobile Apps & Web Platforms Built in the USA Since 2000
Custom Mobile Apps & Web Platforms Built in the USA Since 2000
Net-Craft.com, a Scottsdale, Arizona digital agency with 25 years in business, ranks among top eCommerce companies building online stores with deep database integration for clients such as Earthly Treasures Gallery. The 40-person team also handles mobile app development and SEO for 250+ businesses...
Scale your development team quickly & reduce costs
Scale your development team quickly & reduce costs
weKnow Inc is a Nearshore Staffing & Development Company.In today's competitive digital landscape, companies often face challenges in sourcing skilled web development talent that not only meets their technical requirements but also integrates seamlessly into their existing teams...
AI-Native, Business-Ready Development Services. Engineered to Scale
AI-Native, Business-Ready Development Services. Engineered to Scale
At Mobcoder AI, certified engineers and data scientists help you identify high-ROI AI use cases and operationalize them at scale. With 150+ deployments, CMMI Level 3 certification and 12+ years of experience, we build AI solutions governed by design and model-agnostic frameworks...
Onyx is a digital agency working globally and providing results-driven solutions. It helps brand's boost their organic presence through digital services such as SEO, Web Design & Web Development...
Web Loft Designs builds Shopify, WooCommerce, and Magento stores for B2C, B2B, and wholesale brands from its Dallas, Texas headquarters, placing it among ecommerce agencies with real revenue results. French Pharmacy saw 871% growth in online revenue after its SEO and CRO campaign...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Build Intelligent Apps for Web, Mobile, Data, AI and Cloud
Build Intelligent Apps for Web, Mobile, Data, AI and Cloud
When organizations need intelligent eCommerce platforms that scale, Azumo builds web and mobile applications using React, Next.js, Node.js, and AWS or Azure infrastructure. Based in San Francisco with a decade of AI development expertise, the firm serves global clients including Facebook, Omnicom, and United...
Busy Building Solutions, Buzzing through the Future. Lets Build Your Vision!
Busy Building Solutions, Buzzing through the Future. Lets Build Your Vision!
At Beejern, we discussed the argument about how technology is good in a changing world. As your software development partner, we offer you best-of breed ideas and flawless solutions that match your business...
CreativeCorner firmly believes that a website is essential for every business. Our goal is to create websites that align seamlessly with the brand and yield tangible business outcomes. Over time, we've developed a streamlined workflow that enables us to achieve precisely that, all while leveraging the...
Binary Design Hub specializes in affordable design, dev and marketing services aimed at converting visitors into valuable leads and sales. Our innovative approach combines stunning visual aesthetics with strategic marketing tactics, ensuring optimal engagement and conversion rates for your business...
Connecting you with expert developers to bring ideas to life
Connecting you with expert developers to bring ideas to life
Mitrix Technology is a software development and consulting company. Since 2017, weve provided access to senior software engineers, helping you scale through dedicated teams, expert consultations, and efficient development practices...
Craft & Slate is a premium creative agency specializing in creative, digital, and strategic solutions, designed to help businesses achieve sustainable growth...
Comodoro Marketing is the result of more than 20 years of expertise running Digital Marketing teams. We are professionals in Consulting, Strategy, and Digital Marketing, a multidisciplinary team united by the same raison d'être to provide a 360o digital marketing solution for your business. We are an...
We provide end-to-end solutions in App Development, Web Development, Cloud Services, Business Intelligence & Data Analytics, and Artificial Intelligence. Our services are designed to help businesses streamline operations, make data-driven decisions, and stay competitive through modern, scalable, and...
We are a digital communication agency focused on helping B2B companies grow brand awareness and drive measurable business results online. We start with in-depth analysis and strategic planning, then move to execution: website design and development, social media management, paid advertising, SEO, and the...
As the recipient of the 2023 Idizaayn Innovator Media Award, we attribute our success to the pivotal role played by our world-class customer support. Our commitment lies in providing unparalleled guidance to our clients, ensuring an exceptional experience throughout their projects. We steadfastly believe in...
We are Emiral Media, the digital agency team with a laser focus on web design that conveys results through creating excellent experiences for your customers on the website...
Design And SEO Agency With A Comprehensive Approach
Design And SEO Agency With A Comprehensive Approach
Founded in 2018 and based in Chicago, IL, WPrime Agency is a dynamic digital solutions provider specializing in SEO, social media marketing, web and mobile app development, and design. Our mission is to deliver impactful results by blending creativity with technology. We drive ROI through data-driven...
Boon Band is here to help your business shine online. We're really good at making websites and designing digital products that work well and look great. If you need a website or want to make your digital products better, we're the team to do it...
Empowering Your Business Success through Innovative Technologies and Expertise
Empowering Your Business Success through Innovative Technologies and Expertise
WebMagic builds business-driven custom software for logistics and e-commerce: web apps, Shopify automation, ERP/WMS/TMS integrations, and AI workflow automationdelivered with DevOps and cloud infrastructure for reliable production operations...
Marvelops is a leading Digital Marketing Agency based out of Pakistan that provides 100% results-focused organic marketing and professional services...
No. 1 Web Design & Development Company in Thiruvallur.
No. 1 Web Design & Development Company in Thiruvallur.
Codeingil, is an startup web design and development company in Thiruvallur. Offering web designing in very affordable price in AVADI. We also provide ecommerce system & Customer Relationship Management System (CRMS)...
Simplify; is an ecommerce agency specialized in Shopify, focused on helping our clients sell and grow without maintaining complex technology. We are the first and only Shopify Plus Partner in Central America and the Caribbean...
A Creative Factory That Builds Brands, Designs and Digital Experiences
A Creative Factory That Builds Brands, Designs and Digital Experiences
MicroMedia is a creative digital agency delivering impactful branding, web design, and marketing solutions. With a strong focus on design excellence and measurable results, we help brands grow across Europe and beyond...
Droids On Roids is a mobile & web development company fromPoland, est. in 2011ABOUT US✔ 100% office-based team of 45+ talented professionals✔ We’re helping our clients to achieve their challenging business goals ✔ Among our partners are great start-ups (GIPHY, Electric Objects)...
eDesignerz is a freelance web design and development agency based in Salem, Oregon, serving businesses across the United States and Canada. Founded and led by Steve Morin, the company specializes in custom web design, WordPress and WooCommerce development, full-stack programming, e-commerce solutions, and SEO...
We seek to connect humans with experiences proudly out of the ordinary, being executors of authentic brands that inspire through their rebellious essence, the true way of shouting to the world, finding the balance between concept, graphics, illustration and animation...
We help national and international BtoB companies grow by enhancing their visibility and increasing their turnover through online and offline communication strategies and tools...
TekHive Web Design Studio is a London based creative design studio founded in 2020. We specialize in creating custom Web Design & Development, Graphic Design, Brand Development, Online Marketing, and SEO as our core services. Our team works flawlessly and timely to create a website of your dream in a time...
Sprint19 specialize in software development to bring your innovative ideas to life. Let's build something amazing together. For over a decade, our team's combined experience has helped 150+ startups build their web and mobile applications, launch their businesses, and have a handful of acquisitions...
Netpeak Bulgaria is a full-service Digital Growth Partner Agency focused on site promotion, online advertising, web analytics, usability, consulting, and brand image creation. We dont just popularize the websites of our clients - we are focused on the outstanding promotion of their business...
JPLoft is one of the ecommerce companies offering dedicated Magento, Shopify, and eCommerce ERP and CRM Integration services, headquartered in Denver, Colorado with offices in the UK, India, Australia, and Saudi Arabia. Over 16 years, the team has delivered 1,250+ projects...
Digital Marketing Agency & App Development Company
Digital Marketing Agency & App Development Company
Headquartered in Edmonton, Canada, Out Origin is a talented and diverse international team dedicated to ethical marketing and sustainable, long-term growth as an agency. We are committed to leaving our clients, and the world, better off for having known us...
Award-winning freelance web designer building rich online experiences for businesses in Manchester
Award-winning freelance web designer building rich online experiences for businesses in Manchester
Are you looking for a Freelance Web Designer who can make your website look stunning and draw in potential clients? I have years of experience designing successful online shops and brochure websites. My work has always been applauded by my clients and THEIR clients! With no complaints about the quality of my...
Our experts assist you by delivering tailored eCommerce Development solutions for B2B, B2C, DTC, and marketplace brands. Trusted by Accenture, HP, and Philips, our commitment to excellence transforms every digital commerce project. Elevate your online business—connect with us today...
Guiding and helping businesses worldwide build solutions that sell. Genetech is an award-winning custom software development company with almost 2 decades of experience in delivering top-notch tech services, including AI, IoT, Intelligent Apps, Cyber Security, and Tech Talent...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?