Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
At Allinclusive., we don't just do marketing, we make it look easy. Think of us as your partners, not just an agency. We take the complexity out of digital marketing, crafting strategies that work and drive real results...
Edgebound Labs is a Mexico City based AI-native commerce engineering lab and one of the top eCommerce agencies working with Shopify, VTEX, BigCommerce, and commercetools. Over 20 years, the team has delivered 100+ commerce projects for clients like Costco and The Home Depot...
Turning Digital Ideas into Powerful & Lucrative Realities
Turning Digital Ideas into Powerful & Lucrative Realities
Wezom offers custom software development services, providing solutions that address business challenges, meet market demands, enhance internal operations, and stay up-to-date with the latest technologies...
Origami Studios gets its fame for developing high-performance, feature-packed mobile applications and custom softwares that deliver 5-star rating and ultimate user experience. We create applications that help you scale your business, gain traction, and become industry leaders...
An Award-Winning Agency With 13 Years of Expertise
An Award-Winning Agency With 13 Years of Expertise
Red Collar digital agency was founded in 2011, now the team consists of 100+ experts. Our two main service lines are web design and end-to-end development. We were announced the best agency in the world in 2017 and 2019 by CSS Design Awards and have twice won the Webby, the 'Oscar' of the Internet...
BWA Digital is a seasoned web design agency dedicated to helping companies establish their online presence. The agency offers tailored digital solutions that align with client expectations, ensuring a seamless and effective online representation. With a commitment to involving clients in every project stage...
From Strategy to Implementation: Full-Spectrum Digital Marketing
From Strategy to Implementation: Full-Spectrum Digital Marketing
Your digital success depends on a clear strategy, the right technology, and scalable growth tactics. We connect these elements into one seamless process that turns ideas into concrete results...
Predominantly known for our AI Chatbots and AI Agents, AI Avatar, and other Enterprise AI solutions, we offer a wide array of AI services that range across the Web, Mobile, and Enterprise niches. Our expertise in data science and AI ranks us among the top AI consultants...
Let's Uncover The Next Big Cross-Platform App Together
Let's Uncover The Next Big Cross-Platform App Together
CMOLDS is a custom software and mobile app development company specializing in digital transformation consultancy and products including websites, Android and iOS apps, mobile games, B2B portals, and SaaS...
Elit Web - is the professional SEO company with 7+ years of experience in international markets (United States, United Kingdom, Germany. We have experience in highly competitive niches such as eCommerce, Adult, Business, IT outsourcing...
We are an international software development company that creates solutions for 4 distinct areas of cloud automation and has subsidiaries or sales partners in 12 different European nations...
Your Partner in Intelligent, Scalable Web and Mobile App Solutions with AI
Your Partner in Intelligent, Scalable Web and Mobile App Solutions with AI
Shri Genesis Software Solutions provides customized web design, web development, software, and mobile application development services at competitive prices. They believe in delivering the best possible value to their clients without compromising on quality, and offer full after-sales support. They are a...
5Hz is software development agency with deep expertise in custom web services and blockchain development. We build a team of V-shaped experts, dedicated to delivering seamless, efficient, and scalable solutions. This is how we help our clients achieve their business objectives and solve challenges...
Ideate. Create. Elevate. Just like we did with Myco.io $80M valuation, 22M users, in just 3 years.
Ideate. Create. Elevate. Just like we did with Myco.io $80M valuation, 22M users, in just 3 years.
MyTeams is a product development powerhouse that created Myco.io. Scaled to 22M users. Valued at $80M.We offer expert app, web, and software development through staff augmentation, dedicated teams, and complete project outsourcing...
Boost your business with high-impact AI, LLM, & chatbot solutions. We enhance UX, automate processes, and drive growth with our specialized web, app, & marketing expertise...
Designekta Studios is a professional web design company based in Nairobi. We Provide digital solutions for all size of businesses. Let us help you build an online presence with our team of experts at very affordable rates...
Abto Software is a full-cycle custom software engineering company, launched in 2007.With hundreds of delivered projects, we have earned the status of a trusted long-term software development partner for over 200 customers from North America and the EU...
Nickelfox is a leading design and development studio that specializes in creating customized, scalable mobile app, UI/UX design, staff augmentation and software solutions for startups and Fortune 500 companies...
Zazmic has been at the forefront of AI/ML and software development innovation for over a decade. Today, we continue to lead the charge as the Google Cloud Premier partner and a top provider of Gen AI, cybersecurity, and cloud services. Design, architecture, top-tier engineering we have it all...
The Strategic Thinking and Emerging Technologies Experts
The Strategic Thinking and Emerging Technologies Experts
Tap into the power of TagDev Technologies Ltd. and break new grounds with your project through strategic thinking and emerging technologies. Our team of professionals is dedicated to creating a website tailored specifically for you. Our bidirectional communication, client education, accurate management &...
At SeoGuru, we set the bar for digital marketing in the UK. Our cutting-edge solutions help businesses rank higher on Google and maximize their visibility online with Pay per Click services. With our expertise, you can achieve success and dominate your industry from Day One!...
In Lagos, Nigeria, Special Man Global Solution LTD is a leading provider of software development services. Building experiences for people, businesses, and non-profits is our area of expertise...
We're a global team of developers, designers, and problem-solvers creating impactful software since 2007. IT-Dimension builds future-ready software from AI and IoT to mobile, enterprise, and 3D solutions...
For over twenty years, Netgen has been delivering cost-effective personalized software solutions to its clients. Our skilled team has collaborated with various specialists in diverse sectors, and we take pride in our ability to comprehend a company's distinct requirements and build tailored software that...
Our team of expert software engineers leads our clients through the product development process, laying out clear expectations and goals to hasten the product's time to market...
We have developed a solid team of designers, developers, marketers, and business development experts over the past ten years. This team works well together to provide clients with top-notch work...
Developers who are certified in a range of areas can offer the following core solutions: consulting and strategy, user experience (UX) design, e-commerce store development, headless commerce development, performance optimization, marketing automation and sensing, and managed support...
DEEDS - Digital Experts Empowering Digital Success
DEEDS - Digital Experts Empowering Digital Success
Asteriks Digital is distinguished by its proactive embrace of change and a consistent track record of surpassing expectations. We offer a comprehensive array of services meticulously customized to cater to your specific and distinctive requirements...
We are a boutique design agency based out of Warner, just north of Brisbane. Our philosophy revolves around recognizing the uniqueness of each business and tailoring web solutions accordingly, always prioritizing your trust and satisfaction...
JoulesLabs is a software and app development agency committed to delivering innovative, high-performance solutions. From stunning websites to custom software and mobile apps, our expert team empowers businesses globally with cutting-edge technology and exceptional service. Lets build your vision!...
Transcending businesses by merging imagination and technology
Transcending businesses by merging imagination and technology
Wugweb is more than a UX design agency. It is a dynamic hub of creative minds dedicated to disrupting norms and crafting impactful digital experiences. With a close-knit team of passionate professionals, Wugweb thrives on direct collaboration with bold entrepreneurs and decision-makers, sparking conversations...
LYQX is a dynamic mobile and website development agency based in Ukraine, driven by a passionate team of designers and developers with over five years of experience. Specializing in UX/UI design and software development, the agency brings creativity and expertise to every project, ensuring exceptional results...
Nine Pixels is more than just a web application development agency. It is a team of inspirational young experts. They turn visions into digital realities, leveraging innovation, reputation, and vision to drive results. With a focus on professionalism and a passion for its craft, Nine Pixels has quickly risen...
Upriver Ecommerce provides comprehensive eCommerce solutions to propel brands toward success. Its services include marketplace management, direct-to-consumer (D2C) strategies, and performance marketing, all driven by cutting-edge technology and data insights. Trusted by leading brands, Upriver Ecommerce has a...
Coduzion Technologies is a leading eCommerce consulting agency delivering customized solutions across Adobe Commerce, Shopify, and WordPress platforms. The agency helps brands create dynamic, profitable online stores by offering expert development, optimization, and integration services. Coduzion...
Navsoft has spent 26 years building custom software and AI solutions for complex, large-scale organizations. Today, we work with Fortune 500 companies across 33 countries, with a team of 400+ engineers and specialists...
Appfodev is a forward-thinking software development company.
Appfodev is a forward-thinking software development company.
Appfodev is a forward-thinking software development company that transforms ideas into innovative digital solutions. With expertise in cutting-edge technologies, we specialize in building custom apps, intelligent systems, and scalable platforms tailored to drive growth and enhance user experiences. Our...
Fire Bee Techno Services is an ISO-certified AI And Blockchain development company with a proven track record of 500+ successful projects. We are dedicated to turning innovative ideas into impactful solutions...
At IIIION SMART TECH PRIVATE LIMITED, we are a dynamic leader in web development, digital marketing, and e-commerce solutions, dedicated to transforming businesses with innovative, scalable, and future-ready technologies. Our mission is to empower brands by building robust online presences that drive...
TSH.Media is a performance-driven digital marketing agency specializing in Meta Ads, Google Ads, SEO, and creative strategy. We help brands scale through data-backed campaigns, lead generation, and ROI-focused digital growth solutions...
Xtreme is a versatile design house known for its commitment to delivering unique and creative design solutions across various IT services including websites, logos, applications, animations, and stationery. The team at Xtreme embodies a lifestyle of innovation and collaboration, making it easy and enjoyable...
MakeOlix Consulting is a results-driven digital marketing agency specializing in SEO, performance marketing, and growth strategies for brands across the globe. With a strong presence in India and the USA, we partner with startups, SMEs, and established enterprises to unlock scalable growth through tailored...
Empowering brands with purpose-driven digital solutions. With strategy at heart and creativity in hand, we help businesses evolve, scale, and thrive in a digital-first world...
Tech Formation is a premium software development company helping U.S. startups and enterprises build innovative SaaS, AI, and custom software solutions. With a focus on scalability, security, and user experience, we turn complex ideas into powerful digital products that drive business growth. From concept to...
Shopify Experts India is a Shopify development company based in Gurugram, Haryana, specializing in custom Shopify stores, theme development, app integration, and scalable eCommerce solutions for growing businesses...
We are Mezvic, a hands-on team of senior specialists uniting digital marketing, AI automation, and multiplatform eCommerce into one compounding growth system. Our experts build durable search visibility (including AI/GEO), resilient automation (Zapier, n8n, Make.com, GoHighLevel, chat/voice agents), and...
JPLoft is one of the ecommerce companies offering dedicated Magento, Shopify, and eCommerce ERP and CRM Integration services, headquartered in Denver, Colorado with offices in the UK, India, Australia, and Saudi Arabia. Over 16 years, the team has delivered 1,250+ projects...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?