Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.
Studio Spencer is a Manchester-based web design and growth agency specialising in high-performing Shopify and WordPress websites. We build conversion-focused websites designed to support paid media, SEO, and long-term growth. Our approach combines clean design, fast performance, and clear user journeys to...
Building Stronger Businesses Through Strategic Marketing Execution
Building Stronger Businesses Through Strategic Marketing Execution
Full Digital marketing agency in South Bend, Indiana. We provide local SEO, PPC & web design services to increase traffic, leads & revenue. Get a free quote!...
MNB Studios is a performance marketing and growth agency that helps DTC, eCommerce, and SaaS brands scale through AI-powered marketing systems. The agency combines paid media management, lifecycle email marketing, content creation, analytics, and strategic oversight into a unified subscription-based model...
Intelligent AI automation that eliminates the operational bottlenecks holding businesses back from scaling. We combine CRM infrastructure, AI-powered communication, and workflow automation into a single managed system...
Odysense is a results-driven digital agency based in Doha, Qatar, helping businesses across the GCC grow through end-to-end digital solutions. With 12+ years of experience, we specialize in web design and development, mobile app development, custom software, UI/UX design, eCommerce solutions, and digital...
Bourgeois Web Design has been developing and hosting websites in French-speaking Switzerland since 1994. We offer custom WordPress sites, eco-friendly hosting in Switzerland (TIER3 data center, ISO 27001 certified), IT and cybersecurity consulting, and serve SMEs, municipalities, and associations...
Alexander Online Media is a results-driven web design and digital marketing agency based in the Atlanta area. We specialize in building custom, high-performance websites and implementing powerful SEO strategies tailored to your unique business goals. Our mission is simple: to redefine your online presence...
San Diego Marketing & SEO is a full-service digital marketing agency specializing in search engine optimization, web design and development, PPC management, social media marketing, content marketing, email marketing, reputation management, and online presence analysis...
Daylit Studio designs and builds websites for organizations that cannot afford to get them wrong. We handle the whole site under one roof, design through code, in the open, with every step signed off. Twenty-six years of production work for teams under real pressure across healthcare, higher education, public...
Geeks360 is a US digital marketing agency built on one motto: Where AI Meets ROI. Since 2011, we've helped small and mid-market businesses stop wasting ad budgets and start seeing marketing as a profit center. Our team combines AI-powered analytics with hands-on expertise across SEO, AI-search visibility...
Cider House builds custom WordPress websites and brands for small businesses and nonprofits. From design and SEO to digital marketing, we help local and regional organizations grow online with purpose...
Custom Web Design Services for Johnson County and the Kansas City Metro
Custom Web Design Services for Johnson County and the Kansas City Metro
Codek: Kansas City's premier web design company. We craft beautiful, functional websites and offer hosting, maintenance, and support to ensure your online success. As a local business, we're committed to helping our community thrive online. Choose Codek for all your web needs...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Turn Your Website Into a Sales Machine
Turn Your Website Into a Sales Machine
Clients praise responsive delivery and cohesive branding. Mojo Media builds conversion-optimized WordPress sites and WooCommerce storefronts focused on turning visitors into leads. The Toronto-based team offers web design, development, copywriting, and hosting, with all sites mobile-responsive and...
Si3 Digital Agency creates exceptional website design, Develop eCommerce web, Mobile Apps, SEO Services, Social Media Management campaigns many more digital services for businesses in Abu Dhabi, Dubai, Sharjah & across UAE...
Are you a startup or enterprise looking to take your business to the next level? Blank Space offers a comprehensive range of technology consultancy services to help you generate ideas, build products and accelerate growth. We can help you transform your business and reach new heights...
Trail Mix Creative builds websites, marketing, and brand systems that help businesses grow. We are based in Jacksonville, Florida and service clients all over the US. We're local, hands-on, and straightforward. No fluff, no jargon, no overpromising. Just solid work built to help your business move forward...
Exi Creative is a full-service marketing & creative agency based in Berkshire, UK. Our USP is in our work: we go all out without fail every time and have 10+ collective years experience developing both B2C and B2B Brands. We always promise 1 thing: we are here to SHOW you OFF!...
Located in Coquitlam, Canada with an expanding office base across Metro Vancouver, Nirvana Canada is a digital boutique offering a comprehensive mix of website design & development, digital marketing, product development, branding, and everything in between...
We are industry leaders in Web, Digital Marketing, Design & IT Solutions. We believe in displaying a human factor, no BS, and a high regard for our clients seeing real world results, now and the future...
Transforming data into actionable insights to drive personalised customer experience.
Transforming data into actionable insights to drive personalised customer experience.
Digitxl, as a Digital Analytics & Marketing Intelligence agency, is dedicated to the implementation of cutting-edge digital solutions and strategies. Our overarching objective is to craft innovative approaches that not only meet but exceed the expectations of our clients. By leveraging advanced analytics and...
We focused on providing clients with exceptional results. We believe in building long-term relationships through listening to our client's needs and understanding their business. Implementing the right digital solutions to grow our client's businesses...
Ayr Digital is a full-stack digital agency specializing in AI-powered marketing strategies that drive measurable results. We help small and medium-sized businesses grow through data-driven campaigns, performance marketing, and brand positioning. Our expert team delivers SEO, paid media, content...
Based at Cologne's Ebertplatz, wilde van rhee is a branding and e-commerce agency that combines creative thinking with strategic analysis. We operate at the interface between a full-service e-commerce agency and traditional management consultancy, offering our clients tailor-made solutions. Our range of...
Page.One is a full-service Amazon agency focusing on conversion rate optimization and intelligent advertising to drive brand growth. Whether you need to update your images accross your catalog or a full team to manage your brand getting to the next level...we are here to help...
Transform Your Website From Ordinary To Extraordinary
Transform Your Website From Ordinary To Extraordinary
Second Crew is a team of UX/UI designers, front-end developers and web analysts with a creative and entrepreneurial mindset. Located in Silicon Valley, we specialize in creating memorable websites that drive sales. Through collaborations with innovative founders, we help launch, grow and scale businesses...
We're a strategic web design and development agency based in Vancouver, British Columbia. We create Digital Strategies, Websites & eCommerce Systems to achieve your business & marketing goals...
Results in 30 days or I'll Give You Every Cent Back Big Results for Small Businesses
Results in 30 days or I'll Give You Every Cent Back Big Results for Small Businesses
I help small businesses get found on Google and AI. You work directly with me. If you don't see real progress in 30 days, cancel anytime and I'll refund every cent. SEO, AI Optimization, web design, and branding. Colorado Springs based with European roots, working nationwide...
Building E-commerce Worldwide - Nous concevons des solutions Ecommerce génératrices de ventes
Building E-commerce Worldwide - Nous concevons des solutions Ecommerce génératrices de ventes
Shopify Expert certified agency since 2018, committed to providing quality bespoke Shopify online stores. Weve built 400+ eCommerce stores over the last 4 years and have over 10,000 hours in-house Shopify development and design UX/UI experience.We work on quick, fixed-fee deployments and 100% bespoke...
We are Brand Vision, a Marketing Agency that will offer you transparency and creativity.Brand Vision is a performance-driven web design, branding, and SEO agency helping businesses build scalable digital ecosystems. We merge brand strategy, UX-focused website design, and advanced SEO into o...
Not Just Another Bigcommerce Agency. A Better One.
Not Just Another Bigcommerce Agency. A Better One.
Duck Soup E-Commerce is a one-woman shop founded by BigCommerce expert Danielle Mead. I specialize in web design, store setup and consulting for startups and small businesses using the BigCommerce platform. My services are highly personalized, with customized pricing and packages to meet your needs...
MJK Digital (MJK) is an established full-service digital agency based in Minneapolis, Minnesota. Since 2013, we have garnered recognition for our outstanding work in assisting mid-size and Fortune 1000 businesses in effectively promoting their products and services online. Our expertise in digital marketing...
Based in Boston, MA, our agency of digital marketing experts provide website design, lead generation, SEM, email marketing, social media, creative services and technology integration. We specialize in working with clients in travel & tourism, healthcare, & technology sectors to grow their business, build...
From Idea to Reality. Let’s Build Your Dream Website.
From Idea to Reality. Let’s Build Your Dream Website.
Unique Web Designer is a Miami and Fortlauderdale web design and development company that focuses on creating winning web solutions for its clients. Our main goal with every project is to figure out the best way to increase your bottom line...
We help companies expand internationally while managing their B2C and B2B operations in US. We create scalable, sustainable and global businesses in three essentials steps...
Creative X Growth is a full-service digital marketing agency dedicated to driving brand growth through innovative, data-driven strategies. We specialize in SEO, online advertising, social media, and web design, creating tailored solutions that boost engagement and deliver measurable results. Our expert team...
Razoyo, a leading Dallas-based ecommerce and SaaS application development agency has been helping digital merchants and providers of SaaS services succeed since 2011. Our goal is to help you convert your business goals into reality online so that you can focus on innovating and marketing while we sort out the...
Interactiv4 isn't just an ecommerce solution provider, we are a true partner with each and everyone of our customers. We build forward-thinking ecommerce technology such as Adobe Commerce, Magento Open Source, Salesforce Commerce, Shopware, Mirakl, and Akeneo to make sure our clients win - on the local...
Bespoke software solutions built for your business
Bespoke software solutions built for your business
For over a decade, Lucky Media has been a leading Software Development Agency, based in Dallas, TX. Our extensive experience spans across startups to enterprise-level organizations, demonstrating our flexibility and commitment to delivering high-quality code...
Empowering ambitious brands to stand out and scale through smarter digital presence.
Empowering ambitious brands to stand out and scale through smarter digital presence.
Born in Sydneys Eastern suburbs, Shtudio helps businesses articulate their brand through better design, cleaner code and smarter marketing. Our unique advantage lies in over two decades of combined in-house and agency experience...
Toronto Web Design | SEO | Google Ads | Logo Design | Social Media Marketing
Toronto Web Design | SEO | Google Ads | Logo Design | Social Media Marketing
VOOFA is the No#1 Web Design and SEO Digital Marketing Agency in Toronto. We provide 250+ Marketing Services including Website Design, Ecommerce Web Development, SEO, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, YouTube Ads, Logo Design, Flyers & Brochure Designs. Contact us to learn more...
Our agency specializes in jumpstarting "stuck" businesses. In just 48 hours, we can show you how to boost your sales through targeted strategies. Our tailored marketing plans, email campaigns, and lead strategies are designed to generate new customers, nurture existing clients and drive sales. With 25 years...
ATSMG serves as your exclusive provider for tailor-made designs, hosting, SaaS solutions, branding services, and a comprehensive array of offerings. Additionally, ATSMG offers a self-service platform for businesses and e-commerce ventures, empowering you to take charge of your digital needs...
Binaery is a boutique Shopify Plus agency specializing in theme development, UX/UI ecommerce design, and conversion optimization. The team partners with growing direct to consumer brands to create engaging, high performance online storefronts...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?