Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
We transform technology with the ethics, speed, and boldness of entrepreneurship.
We transform technology with the ethics, speed, and boldness of entrepreneurship.
Appetals Solutions is a technology transformation, growth consulting and product management company helping clients plan, build and launch businesses to thrive in the digital age...
We provide a smart creative process, help structure sales and marketing, and finally: deliver a web ecosystem for business: branding, UX/UI design and development...
CXDESIGNS is your reliable digital marketing partner for the past 2 years. With a dedicated team of 10, we specialize in serving the hospitality, retail, restaurant, and online ecommerce sectors. We're not just about web design and branding strategy, we're about aligning with your goals, researching your pain...
Web Impetus is a distinguished digital agency located in the Delhi NCR region of India. Our expertise lies in catering to clients in the domains of Digital Marketing encompassing SEO, SEM/PPC, and Social Media, as well as Web Design and Development, and Branding. Our core mission revolves around delivering...
Blocvibe Technologies: Empowering Businesses with Custom Software Solutions
Welcome to Blocvibe, A leading software development company dedicated to delivering innovative solutions that drive business growth. We craft custom software solutions to meet our clients' specific challenges...
We specialize in a wide range of web and mobile application development technologies, including Laravel, PHP, MERN | AN Stack, and Shopify. Additionally, we offer outsourcing services for project management and have a dedicated quality assurance team that includes graphic designers for UI/UX design. Our...
We build digital brands for boutique hotels and restaurants direct booking websites, launch strategies, and marketing that fills rooms and packs tables...
ASF Softech is a top web development company in Delhi. Were all about making that look great & are easy to. Our team knows how to create special just for you. We want to help you shine online & grow your business. From cool websites to awesome online stores, we've got what you need to sell. Your brand will...
e-MPS is a team of eCommerce management experts who can help you take your online business to the next level. Whether you are a small, medium, or large business, we can help you seamlessly expand your product exposure in multiple selling channels such as Amazon, eBay, Fruugo, Etsy, Shopify, Magento, and many...
Anubi stands as a premier creative studio situated in Italy, distinguished for its tailored design solutions that push the boundaries of creativity. Our specialization extends to the dynamic realms of Motion Graphics and the creation of immersive 3D Websites. With a commitment to excellence, we bring a unique...
Driving Your Business Forward with Smarter SEO Solutions
Driving Your Business Forward with Smarter SEO Solutions
At North Carolina SEO, were passionate about helping businesses like yours shine online. With our expertise in SEO and digital marketing, we craft strategies that increase your visibility, drive organic traffic, and deliver results you can truly see. Think of us as your partner in climbing search rankings and...
Boutique-style company building websites for VC, Tech, and SaaS. We believe in making a lasting impact on our clients. Building brands that last, Do you want to Stand OUT online?...
Web Design, Branding and Lead Generation Agency. Helping Brands Grow.
Web Design, Branding and Lead Generation Agency. Helping Brands Grow.
We're Otelli. A bold digital agency based in Northampton, UK. Innovative. Committed. Passionate. We help SMEs grow fast with digital strategies that deliver real ROI. From branding and web design to video, animation, and lead generation we bring creative firepower that gets results...
At ClousTech, we are more than just a software development company; we are your partners in turning concepts into digital realities. With an unwavering passion for innovation and an unyielding commitment to excellence, we stand at the forefront of cutting-edge technology, propelling businesses towards triumph...
Flyte Solutions is a client Oriented Custom software development company Provide Strategic Solutions for Building ROI Driven Software Development, Web & Mobile Application Development Services within your budget. We help Startup, SMBS & Large Enterprise building Cost-effective Custom Software products...
Boon Band is here to help your business shine online. We're really good at making websites and designing digital products that work well and look great. If you need a website or want to make your digital products better, we're the team to do it...
Cyber Design is a full service web design & website development company in Karachi, Pakistan we help businesses to move forward. Last 10 Years, our creative agency helping brands and companies to redefine their purpose and unleash their full potential of web. Furthermore, we provide custom made website...
Socialprise stands as an acclaimed agency specializing in marketing, communication, business growth, and training, earning recognition for its excellence in these domains. Established in 2005, Socialprise operates remotely and is the brainchild of the award-winning Dr. Maria Frangieh. Under her leadership...
We are CREATIVE LEMON! A professional design studio founded by Jelena Senicic. Designer with great potential in branding, illustration, packaging, and web design. Based in Belgrade, there was a chance to create a strong background of more than 20 years of advertising experience...
IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies and C-Levels with the right strategy & execution playbook...
We treat your business as if it was our very own. We understand how important advertising spend is to a business and how essential it is that it drives a profitable return and growth. We don't use Jargon or fluff the metrics, we focus on the bottom line...
Discover the comprehensive world of WordPress and its services. Explore the advantages of engaging a singular, all-encompassing WordPress solution provider. From WordPress Development to meticulous Maintenance and every task associated with WordPress, we manage it all, ensuring a seamless digital experience...
Get cost efficiently, improve your business processes and let your firm growth.
Get cost efficiently, improve your business processes and let your firm growth.
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces.
We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Blending Creativity, Technology, and Strategy To Shape What Matters Most.
Blending Creativity, Technology, and Strategy To Shape What Matters Most.
Mattered is an award-winning digital marketing agency specializing in email & sms marketing, branding & design, development, and paid media. We are a people first agency, dedicated to putting our clients and their customers at the center of everything we do...
Transforming data into actionable insights to drive personalised customer experience.
Transforming data into actionable insights to drive personalised customer experience.
Digitxl, as a Digital Analytics & Marketing Intelligence agency, is dedicated to the implementation of cutting-edge digital solutions and strategies. Our overarching objective is to craft innovative approaches that not only meet but exceed the expectations of our clients. By leveraging advanced analytics and...
We Help B2C Brands Achieve Real Growth | Pioneering Performance UGC
We Help B2C Brands Achieve Real Growth | Pioneering Performance UGC
As a boutique growth agency with a specialization in the expansion of B2C brands, GRYT exemplifies a commitment to delivering genuine marketing solutions that yield tangible results and authentic growth. GRYT proudly associates itself as a trusted partner with Shopify and Klaviyo, reflecting our dedication to...
Custom Mobile Apps, Web Platforms & Blockchain - Paris Studio Since 2017
Custom Mobile Apps, Web Platforms & Blockchain - Paris Studio Since 2017
Paris-based studio building custom mobile apps (iOS/Android), web platforms, SaaS and Web3 products. 50+ in-house developers, designers and PMs, no subcontracting. Apps used by 100K+ people; clients include TF1, Livmed's and Book Village. Projects from 10K EUR. Rated 4.8/5 on Google...
As a leading ADA-compliant website design and Custom Software Development Company, we distinguish ourselves as a premier entity in the realm of product and technology services. Our specialization lies in Mobile and Web Development, where we exhibit a keen focus on crafting solutions with innovative UI/UX...
ORAMAD specializes in crafting aesthetically pleasing and efficient digital assets that enhance the effectiveness of our meticulously optimized advertising campaigns, resulting in a significant return on investment for our clients. Additionally, our passion extends to the realm of packaging design, branding...
Amaris Brand Creation is a creative-driven digital agency that transforms ideas into impactful brand experiences. We blend design, strategy, and technology to craft websites, applications, visuals, and marketing solutions that help businesses stand out and scale...
Effective Web Technologies | Drupal Website Development
Effective Web Technologies | Drupal Website Development
We are engaged in the development and support of websites on the Drupal 10 CMS platform. We implement both small projects and large Internet portals and solutions related to e-commerce...
We are a client-centric organization dedicated to unlocking the full potential of our clients. In our approach, we consider every facet as a distinct brand entity, prioritizing the maintenance of a pristine image and messaging clarity. Our core expertise lies in the realm of brand identity, offering a suite...
We're a digital lab that seeks to connect brands with their customers through remarkable and unforgettable experiences.
We craft immersive worlds of experiences that enhance and amplify the brand's performance. We are experts in maximizing the impact of your message through content in each communication...
Yudha Global has established itself as an esteemed Top Rated Plus freelancer on Upwork, consistently maintaining this prestigious status for over ten years. Throughout this extensive tenure, Yudha Global has demonstrated an impressive track record, successfully delivering more than 300 websites to a global...
Custom Software Agency Specializing in SaaS, Automation and Business Platforms
Custom Software Agency Specializing in SaaS, Automation and Business Platforms
Brasil Completo specializes in custom software development for companies seeking scalable systems, business automation and digital transformation.
We design and build SaaS products, management platforms, administrative systems, integrations and web applications tailored to each business operation...
Top AI, Mobility, and IoT Software Consulting and Development Agency
Top AI, Mobility, and IoT Software Consulting and Development Agency
Fusion Informatics is a leading software development and consulting company specializing in AI & IoT, helping businesses enhance Customer Experience, achieve Operational Excellence, and drive Digital Transformation. We deliver cutting-edge digital solutions ranging from AI and IoT to mobile apps...
Savit Interactive offers Search Marketing services like SEO, PPC, and Website Promotion.
Savit Interactive offers Search Marketing services like SEO, PPC, and Website Promotion.
Savit Interactive is a premier SEO agency based in USA. The Savit Interactive mission is to provide the most effective SEO solutions in the industry, a high-touch customer experience, deliver results and use profits to reinvest in client success, employee success and the community...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Building software for industry leaders
Building software for industry leaders
Miquido is a full-service software development company specializing in creating exceptional digital products. We offer a comprehensive range of services, including ideation and strategy, product design, web and mobile app development, artificial intelligence, machine learning, and cloud services...
Helping Your Business Grow with Tailored Digital Solutions.
Helping Your Business Grow with Tailored Digital Solutions.
The Digi Expert is all about helping your business thrive online. We offer personalized digital marketing, web development, branding, and SEO services designed to boost your online presence. Our friendly team works with you to create strategies that drive real results. Lets team up and take your digital game...
Emergent Software is a full-stack technology solution provider specializing in the Microsoft ecosystem. We partner with our clients to modernize business operations with Microsoft-focused cloud transformation, custom software development, and data engineering...
Our modern solutions will help your business grow.
Our modern solutions will help your business grow.
Ratnam Solutions stands as the premier digital marketing company in Hyderabad, focusing on web and mobile application development to enhance and optimize your business's digital presence. With our specialized expertise and dedication to excellence, we ensure that your brand achieves maximum visibility and...
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EvolutCo stands as a premier full-service firm committed to activating and fostering business growth, specializing in a comprehensive suite of services designed to elevate enterprises to new heights. EvolutCo emerges as a beacon for private equity, venture capital, and startup funding and more...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals