Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
At Innovena, we provide modern web and AI solutions designed to drive business growth and operational efficiency. Our expert team, each with over a decade of experience, has successfully delivered tailored solutions for global brands like Coca-Cola and Porsche, as well as innovative startups...
Helping Your Business Grow with Tailored Digital Solutions.
The Digi Expert is all about helping your business thrive online. We offer personalized digital marketing, web development, branding, and SEO services designed to boost your online presence. Our friendly team works with you to create strategies that drive real results. Lets team up and take your digital game...
Globally Recognized Digital and Engineering Solutions Partner.
Named Best AI Company and Software Development Company by The Netty Awards, Opinov8 is a global technology firm with development hubs across the United States, Europe, and Egypt...
Equitysoft Technologies builds AI-powered web and mobile solutions that help businesses scale faster. From high-performance mobile apps and custom web platforms to intuitive UI/UX and intelligent automation, we turn complex ideas into reliable digital products for global markets...
Pratikis is a Shopify Partner agency specialized in high-conversion ecommerce stores
Pratikis is a Türkiye-based Shopify Partner agency building high-performance ecommerce stores, conversion-focused landing pages, and full digital infrastructures for brands worldwide. We work with artisans, manufacturers, retailers, and DTC brands...
Versys Media is an AI digital agency specialising in website design, SaaS development, AI solutions, and digital marketing with offices in the UK, America and South Africa. We build fast, conversion-focused digital experiences that help businesses grow, generate leads, and scale with confidence...
Engineering Smarter, Faster, and Scalable Solutions.
At MatechCO, we empower businesses with cutting-edge digital solutions. Since 2009, we have been at the forefront of technology, delivering scalable, future-ready software tailored to the unique needs of enterprises worldwide...
TwoSquares is a performance-driven digital marketing agency based in Edinburgh, specializing in delivering measurable growth for ambitious UK businesses. The agency focuses on integrating data, strategy, and execution across key digital channels including SEO, paid media (Google Ads and social), conversion...
Empowering Your Business Success through Innovative Technologies and Expertise
WebMagic builds business-driven custom software for logistics and e-commerce: web apps, Shopify automation, ERP/WMS/TMS integrations, and AI workflow automationdelivered with DevOps and cloud infrastructure for reliable production operations...
AI Engine Optimization, Answer Engine Optimization, SMM
Get discovered by AI search engines with CronBoost's answer engine optimization solutions. CronBoost helps businesses rank in AI overviews, optimize for social media marketing for podcasts and creators, and dominate AI-powered search results...
Venas Technologies is a global software development company helping startups and growing businesses build scalable digital products. We specialize in custom software, mobile and web applications, AI-powered automation, and IT outsourcing. Our team focuses on clean engineering, user-centered design, and...
Aiming to Achieve Your Business Goals Through Technology
Code Genesis is a full-stack development company dedicated to building scalable and secure digital platforms. We combine expertise in cloud, automation, and modern software engineering to create solutions that are both innovative and reliable. Our mission is to deliver technology that not only meets todays...
Ultimate Systems develops dependable, custom-built backend systems, web, and mobile applications that enhance business operations worldwide. Our bespoke IT solutions are designed to meet your unique business needs, ensuring optimal performance and growth...
We are a software development company committed to delivering innovative solutions tailored to meet our clients specific needs. Our team comprises skilled professionals with diverse expertise, dedicated to providing top-notch services and ensuring the success of clients projects. We help you build and scale...
We dont just develop software we build products that work, scale, and bring results. From early-stage ideas to fully launched platforms, we help teams move fast without breaking things. Clean code, strong architecture, and a no-bullshit approach are at the core of everything we do...
Scott Labz LLC is an independent analytics and digital consultancy based in Bloomington-Normal, Illinois, working under a Measure, Build, Improve framework. Services span analytics implementation, data validation and reporting, custom web and application development, systems integration, and advertising...
NOVA4’s team is motivated
by the love of everything that
contains codes and scripts.
The team knows the importance
of useful scrolling,
faster links, and beautiful User
Interface. We work towards a
revolutionary paradigm shift
in the way web pages, designs,
and applications work, look,
and feel...
FatCat Remote is a smarter hiring platform that connects fast-scaling companies with vetted remote IT talents in just 48 hours. We offer a 30-day risk-free trial, flexible hiring models (part-time or full-time), and optional talent management services covering compliance, contracts, and payroll...
Titan Blue Australia is a Broadbeach-based Gold Coast digital agency specialising in web design, AI Search, AEO, GEO, social media and digital marketing. Founded by Richie and Angela Zengoski, the agency has supported businesses across Australia for over 25 years...
Generate Targeted Real Human Traffic to Your Website that Converts
SEO25 is the top quick website traffic provider, offering solutions to assist businesses in growing their brand and increasing their revenue. We recognize the value of a well-designed website, but we also realize that it must be search engine optimized in order to rank high on Google. Our digital marketing...
We are CimpleO, an award-winning production studio that delivers on time and budget. Since 2012.
We develop custom software, complex web services, desktop applications, client-server systems, elegant web, and mobile apps as well as IoT solutions that are made to scale...
Our team of expert software engineers leads our clients through the product development process, laying out clear expectations and goals to hasten the product's time to market...
Bacancy stands as a top Reactjs Development Company, offering secure, scalable, and sustainable React solutions. Specializing in diverse frameworks and applications, we provide up to 40% savings on costs and a dedicated team for tailored solutions, ensuring your business is primed for growth...
Pioneering Digital Excellence Through Innovative Solutions
HelpingGeeks has emerged as a premier digital solutions provider based in India, offering end-to-end services designed to empower businesses in the competitive online landscape. HelpingGeeks is a leading provider of professional Website Development and Maintenance solutions, dedicated to helping businesses...
Your Idea + Our Team A Real Product Delivered End-to-end
Kavita Systems builds custom SaaS platforms, web apps, AI features, and API-driven products with Laravel, Vue/Nuxt, React/Next, DevOps, and scalable architecture...
Helping Local Businesses Rank Higher, Get More Customers & Grow Revenue.
Top Local SEO Services LLC is a leading SEO & Web Design agency in Los Angeles. We help small & local businesses rank higher on Google, get more customers and grow revenue. We specialize in home service businesses and provide Local SEO, GBP Optimization, Technical SEO, Link Building, & Web Design...
Creativity Unleashed | AI-powered Digital Transformation Partner
We can bring your idea to life, whether it is design or development you can trust us with your product. We specialize in designing and building app, websites, and SaaS applications. We can take care of everything from scratch all you need is an idea to get started with us...
LN Webworks is a digital engineering partner helping SaaS, Healthcare, Education, Media & Publishing, and eCommerce organizations build high-performing digital platforms, connect complex systems, and scale with confidence. Since 2013, we've moved beyond building websites to solving real business pro...
Harbor Sourcing helps visionary founders transform AI-driven ideas into scalable, market-ready software. From MVPs to intelligent automation, we fuse innovation, strategy, and cutting-edge technology to launch digital products that grow...
Boostr Netwave Solutions Pvt. Ltd. delivers innovative software solutions and exceptional digital services, empowering businesses to thrive in the modern digital landscape...
Inverted Software is an enterprise software development and publishing boutique firm.
Optimizing, managing and securing mission-critical IT services for the enterprise, we work closely with our customers to provide software solutions in a wide area of industries...
Serious AI and distributed systems engineered for production.
CHARLEE X is a UK software team that ships custom AI agents, agentic workflows, and reliable backends for B2B products. We work serverless-first on AWS and lean on TypeScript with Effect-TS so failures, concurrency, and service boundaries stay explicit as complexity grows. Engagements centre on production...
MoreBytes builds custom, SEO-driven websites, with smart dashboards and 24-7 bots.
At MoreBytes, we don't just build websites, we craft digital powerhouses that drive success. Our full spectrum of services includes custom web design and development, conversion-focused SEO strategies, real-time business dashboards, and intelligent automation bots...
OnTenet Digital is a growth-focused digital agency that helps businesses build stronger brands, attract more customers, and scale through innovative technology. We combine branding, digital marketing, SEO, web development, software solutions, and AI-powered strategies to create measurable business impact. Our...
Papcy is a cutting-edge IT solutions provider specializing in transformative digital technologies. We combine innovative development, strategic consulting, and advanced AI Cloud services to help businesses thrive in the digital landscape...
Leo9 Studio is a global branding and design agency blending neuromarketing, creativity, and technology to build human-centred brands, websites, and digital experiences that inspire emotion, boost engagement, and drive measurable business growth...
We seek to connect humans with experiences proudly out of the ordinary, being executors of authentic brands that inspire through their rebellious essence, the true way of shouting to the world, finding the balance between concept, graphics, illustration and animation...
We help businesses grow by combining creative design, development, branding, and digital strategy into a seamless approach. Our team focuses on building modern, user-friendly solutions that strengthen your brand, support your business goals, and create meaningful connections with your audience...
FlyPaperWeb is a Greenville, SC web design and digital marketing consultancy specializing in AI search optimization (GEO), UX-driven design, and conversion rate optimization. Founded by David Tallon with 25 years of experience, we build websites that perform in both traditional search and AI-generated results...
Wordpress Website Design, Development and Maintenenance | Locally Owned | Expert Level Service
Thrive Engine is a Denver-based digital marketing company specializing in Wordpress Website Design & Development, Wordpress Website Maintenance & Website Hosting. We build FAST, SECURE, SEO Friendly Wordpress websites where GREAT design is our baseline but the technical aspect is where we flourish...
Epsum Labs Private Limited is a leading technology company offering a diverse range of innovative services and products tailored for industrial and commercial sectors...
Code24x7 is a software development agency offering custom web and mobile apps, blockchain solutions, and digital transformation services. We specialize in delivering innovative, secure, and scalable solutions that help B2B, enterprise, and e-commerce clients achieve their business goals...
NowDigiverse delivers cutting-edge web development, custom WordPress solutions, and comprehensive digital services. Specializing in plugin development, desktop applications, SEO optimization, and motion graphicswe create high-performance digital experiences trusted by clients worldwide. Let's build your...
At Celestial Infosoft, we have a strong commitment to offering quality-oriented, exclusive products and services that suit our customerss needs. Our focus is on your satisfaction, and we do all we can to ensure it at every level. Through our aggregated experience in many industries, we can guarantee...
Salmore Technology is a full-stack design & development corp. specializing in custom apps, websites, e-commerce platforms, CRMs, and branding.
We also deliver advanced solutions in game development, animation, AI, blockchain, Web3, and other next-gen technologies helping startups and enterprises scale with...
Transforming Businesses With Data - Custom Solutions, Automation, AI Integration & Web / App Develop
Empowering businesses with data-driven solutions for strategic growth and decision-making. We focus on building robust insights & automations for startups worldwide, using our comprehensive services tailored to enhance businesses with advanced technology solutions...
Nascenture is your preferred technology partner for developing an innovative and transformative digital solution. We've spent the last nine years designing, developing, and scaling robust web, mobile, and custom software solutions that drive innovation and deliver digital success to your business...
Xtreme is a versatile design house known for its commitment to delivering unique and creative design solutions across various IT services including websites, logos, applications, animations, and stationery. The team at Xtreme embodies a lifestyle of innovation and collaboration, making it easy and enjoyable...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?