Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
We are one of Austrias leading digital agencies. Formed out of a rock band. 50+ fixed employees work at our offices in Vienna, St. Pölten and Linz. Our services include consulting, design, programming and digital marketing...
Elightwalk Technology is your digital growth partner. With 15+ years of experience and a strong portfolio of 40+ successful eCommerce platforms, web development & FinTech we empower businesses to unlock their full digital potential through powerful, intelligent, and scalable technology solutions...
At Enliven, we blend creativity and technology to deliver custom ERP, software, and digital solutions. With 10+ years of expertise, we partner with startups to enterprises, offering web, mobile, eCommerce, electronics, and product design that drive growth and future readiness...
WoWoNiNi Sdn Bhd is a Malaysia-based agency offering expert web design services, mobile app development, and digital solutions to help SMEs grow online. We proudly serve clients in Kuala Lumpur, Selangor, Penang, Johor, Sarawak, Sabah and beyond...
American Design Agency LLC is a full-service digital agency that helps businesses grow online. We specialize in custom website and app development, branding, digital marketing, e-commerce solutions, UI/UX design, and video/animation services. Our goal is to deliver creative, results-driven solutions that...
Founded in 2015, Ecommerce Pro has become one of the most trusted Shopify expert agencies worldwide, serving clients from all industries. With expertise in new launches, redesigns, and seamless migrations, we've successfully completed over 100+ projects globally...
GoldenWing offers bespoke WordPress design and unique branding to elevate your digital footprint. Our SEO tactics enhance web visibility, serving clients worldwide with creativity and tech excellence...
We challenge the possible by creating extraordinary designs.
Borea is a UI/UX Design and Web Development studio committed to making technology more accessible and automatable. But we don't stop there: we are constantly in search of disruptive solutions...
Web & Mobile App Design & Development Hub owned by Disabled Veteran (SDVOSB)
App Design 360s custom web, mobile & software design & development company. We engaged with our customer to provide evidence based strategic solutions, customer friendly UI design and best-in-class customized digital experiences for tomorrow. We have been formed as a team for 6 years of industry specialized...
We pride ourselves in creating great looking websites for small businesses that are functional, easy to use and provide easy access to clients. We make sure that the product that we deliver in the end meets all of your needs and is optimized for SEO and helps your business grow and allow more clients to find...
GVN Marketing: Thailand's top digital marketing agency, honored with multiple awards and considered one of the top 3 best digital marketing agencies in Thailand and one of the top 10 best digital marketing agencies in Canada...
Technology partners in the development and implementation of automated solutions on mobile and web platforms leading to digital transformation and sustainable growth...
iFlair is a software development company specializing in web development, mobile app development, and digital marketing services. With a focus on innovation and customer satisfaction, iFlair provides tailored solutions to enhance online presence and achieve business goals. Their expertise spans various...
Digital Marketing Agency with 15+ Years of Google Ads done the right way.
We help businesses achieve success on Google with the correct digital strategies & simplifying the digital landscape. We work closely with our clients to deliver digital solutions that convert visitors, engage customers and transform brand awareness.We know that "one size fits all" is a lie. It doesnt...
Threefifty is a leading CRO agency known for delivering rapid, measurable growth through data-driven optimization strategies. By leveraging proven insights and personalized conversion techniques, the agency helps high-profile clients maximize revenue and improve performance across digital channels...
Born from Automotive, Relevant Dealer makes the technical and the visual effective to maximize both Search position and Customer interaction. We can provide visitor information so you know whois on your site (name, address, email and phone number) rather than just number of visits. No one makes you more...
Custom Software Agency Specializing in SaaS, Automation and Business Platforms
Brasil Completo specializes in custom software development for companies seeking scalable systems, business automation and digital transformation.We design and build SaaS products, management platforms, administrative systems, integrations and web applications tailored to each business operation...
With expertise in e-commerce, online stores, and web development, we specialize in empowering companies to maximize their online sales potential. Our tailored solutions are designed to optimize digital storefronts and enhance customer experiences, driving growth and profitability for businesses across diverse...
AutoSolve SRL is an Argentinian company specializing in industrial automation and custom software. We design and implement PLC, HMI, SCADA, and web/mobile systems that optimize processes for industries across America, Europe and the US...
Growth is never by mere chance; it is the result of forces working together.
We are DarkLabs, a high performance digital agency | Google partners We build next-level brands and cover your digital presence, from branding and development to digital performance marketing...
Nimbus Media isn't your average Webflow agency. Since 2019, we've been obsessed with one thing: shipping websites to make people say "Wow." We deliver slick, high-performance sites that don't just look good- they convert. No fluff, no filler-just results...
Empowering your digital presence with cutting-edge solutions.
GM Sunshine is a cutting-edge technology firm specializing in web development, cloud solutions, and software integration. Since 2016, we've been empowering businesses with tailored digital solutions, delivering high-quality services designed to optimize operations and drive growth...
We work with you from the conception of your project to its launch and beyond, ensuring that your brand stands out on Google and reaches your target audience...
Ecom Digital is a full-service eCommerce agency specializing in online store development, business automation, and digital marketing strategies. With over 18+ years of experience, we help businesses across multiple industries grow through customized solutions and advanced technologies. As a Gold nopCommerce...
Grow Your Brand With A South Florida Digital Agency
5 Star Visibility helps businesses grow their online presence through local SEO, reputation management, and visibility strategies that attract more customers. We focus on improving search rankings, increasing positive reviews, and building a stronger digital footprint so businesses can stand out in...
Your Software Development Partner Where AI Innovation Meets Engineering Excellence
Founded in 2000, Radixweb is a global leader in AI-driven software, product engineering & digital transformation. With 25+ yrs, 650+ experts & 5,500+ projects for 3,000+ clients in 25+ countries, we deliver cloud & AI solutions across industries, driving innovation, agility & growth...
Your Trusted Web Design Company & All Digital Marketing Solutions Under One Roof
At Varun Digital Media, we dont just design websites or run campaigns we craft digital ecosystems that grow with your business. Headquartered in New Jersey, USA, and powered by a 200+ member team, we are a results-driven digital marketing, web design, and branding agency trusted by 2,000+ clients...
Nextry is a Romania-based digital marketing agency specializing in performance marketing, paid advertising, video production, website development, branding, and social media growth. The agency helps businesses grow through ROI-focused digital strategies, combining creative content with measurable advertising...
DesignedIT fuses technology and creativity to catapult businesses into the digital future. Our team of digital artisans offers bespoke web & mobile app development, ingenious design, strategic digital marketing, and branding that captivates. Partner with us to craft a unique digital footprint, ignite your...
Leading Website Design & Development Agency For The Best Digital Experience
Bring Your Vision to Life with Australian Web Designers Inc.!At Australian Web Designers Inc., we specialize in crafting digital experiences that elevate your brand. From visually stunning custom websites to powerful e-commerce platforms...
Boomdevs is a strategic digital product partner for startups, scaleups, and enterprises. Since 2014, one senior team has taken products from strategy through design, engineering, and post-launch growth — custom software, web & mobile apps, UI/UX, and AI built in rather than bolted on. Our work runs at real...
A Team That'll Help Your Business succeed specially in these unpresented times, for over 24 years!
As a Full Service firm we’re here to handle Basic Directory Setup to Complete Design/ Digital Branding, Store Launch and Sales! Our Dedicated team is aware of Your business needs and we make ourselves available 7 days a week...
ABCDMEDIA is a UAE-based full-service digital marketing agency with offices in the UK and Pakistan, committed to delivering innovative, data-driven and AI-powered solutions. We deliver data-driven SEO, PPC and social media marketing strategies that drive measurable business growth...
IOTA GCC is a Dubai-based, global growth and ecommerce consultancy helping brands scale across the GCC region. Specialising in GTM, e-commerce growth, performance marketing, and localisation, the company works with brands across the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman to build culturally...
CS Web Solutions provides one stop digital solutions for your business development in Canada. We provide afforable packages for your website designing, mobile application development and online advertising services to grow your business online...
ImagiNET Ventures, based in Chennai with a branch in Dubai, has been transforming innovative ideas into digital solutions since 2006. With over 1,450 successful projects, we specialize in custom software development, mobile apps, web design, eCommerce, digital marketing, branding and IT solutions...
Gheg Digital is a creative graphic design and web development agency based in Albania, specializing in crafting stunning websites, unique branding, and effective social media strategies. We combine innovation with expertise to deliver tailored solutions that help businesses stand out and thrive in todays...
Here at Elegant Image Studios (EIS), we believe that your website is an essential component of marketing your company or practice in today's business environment. EIS located in Atlanta, GA can design and develop a captivating, eye-catching website that will take your business to the next level...
Cause of a Kind Solves Complex Business Problems With Custom Software and Web Solutions.
Cause of a Kind is an award winning tech startup accelerator and creative studio and our mission is to help cool people, build great products. Cause of a Kind exists to solve complex business problems for entrepreneurs, innovators, and mission-driven organizations...
Quality is at the heart of our website design process.
Renowned as one of Singapore's best website design and web development companies, we empower businesses with interactive, user-friendly, and feature-rich websites. Quality is at the heart of our website design process...
Forest City Digital is an eCommerce marketing agency based in Brecksville, Ohio, specializing in helping businesses thrive in the competitive online market...
Octatech Studio Website Design & Development Agency.
OctaTech Studio is a U.S.-based web design and development agency founded in 2021, with remote teams in Ashburn, Virginia, and Noida, India. The firm specializes in creating scalable, engaging websites supported by digital marketing, e-commerce solutions, graphic design, and 24/7 server management all backed...
Using agile technology and smart design we close the gap between brands, their products and the people who enjoy them. We believe today’s leading technology and innovative creative is the fastest way to get there. Every project is an opportunity to swing the pendulum toward the incredible, where brands and...
Unique Web and Graphic Design solutions, where we approach the clients and help them to increase their brand visibility in the market. No matter its a start-up or successful business, every industry needs to showcase their products or services. This is where we work hard in delivering 100% creativity to...
Introducing Cadence Labs, your premier destination for eCommerce excellence. As a trusted industry leader, our eCommerce consultants specialize in providing comprehensive solutions to propel your online business to new heights...
Custom Software Development | Software Outsourcing
QSoft is a pioneering software outsourcing company based in Vietnam, specializing in providing rapid and effective tech team scaling solutions for mid-sized technology companies and startups...
Microsoft Solutions Partner & Software Consultants
Code Creators is a dynamic SharePoint development company that specializes in creating innovative solutions for businesses worldwide. With a comprehensive range of services, we offer SharePoint consulting, custom Power BI development, mobile app & web application development, IT consulting...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?