Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
M6iT Consulting is an industry-leading solution partner managing the IT requirements for a full range of divergent companies sharing a common objective of increased employee productivity, scalability and ROI...
Top Services:
- IT Services
- Managed Services
- Location
- New York City, New York
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Integris is your technology partner: giving you peace of mind and the tools your business needs to thrive. We provide premium technology solutions for small-to-medium-sized businesses across the country. Get started with Integris today...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- Show more
- Location
- Cranbury, New Jersey
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Franklin Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Empist offers managed IT and cloud solutions with nearly two decades of expertise. Our full-service approach includes robust IT services, comprehensive cloud services, and exceptional web and app development...
Top Services:
- Web Development
- Managed Services
- Mobile App Development
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
- Minimal Budget
- Under $1,000
- Portfolios Count
- 9 Projects Listed
Framework IT is a managed IT services provider specializing in support, strategy, and security for companies who want to form an agile IT environment. Using our data-driven methodology, The Evolution Framework, we build you a strategy tailored to your unique needs to improve productivity and incentivize...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
We've been Chicagoland's trusted partner providing tech support, cloud services, integrated property technologies, networking, data protection, & cybersecurity for a single, predictable price...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Vee Technologies is a premier consulting and professional services company, offering cutting-edge solutions to organizations around the world. With a powerful blend of people, processes and groundbreaking technology-enabled solutions, we streamline operations, increase cash flow & reduce costs...
Top Services:
- AI Development
- Managed Services
- IT Services
- Software Testing
- Big Data Analytics
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...
Top Services:
- Call Centers
- Managed Services
- Location
- New York City, New York
- Number of Employees
- Under 49
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- New York City, New York
- Number of Employees
- Under 49
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
Top Services:
- BPO
- Phone Answering Services
- Call Centers
- Managed Services
- Show more
- Location
- El Paso, Texas
- Number of Employees
- Under 49
Located in El Paso, Texas, DataXport (DX) is a Certified Texas State HUB and Small, Woman, & Minority Owned Enterprise specializing in Document Imaging, Electronic Document Management, Business Process Outsourcing, and IT Managed services...
Top Services:
- BPO
- IT Services
- Managed Services
- Location
- El Paso, Texas
- Number of Employees
- Under 49
NetLogix specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Massachusetts including Western, Central and the greater Boston area...
Top Services:
- Managed Services
- IT Services
- Location
- Westfield, Massachusetts
- Number of Employees
- Under 49
Business Data Services helps business owners who are frustrated with technology problems by creating customized plans that make the business owner's team and business run more efficiently. Business Data Services has helped dozens of businesses since 2004. If you're a business owner and you have a feeling your...
Top Services:
- Web Design
- Cloud Consulting
- Cybersecurity
- IT Services
- Web Development
- Show more
- Location
- Overland Park, Kansas
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
At Xcape, Inc., we are a team of cybersecurity professionals specializing in building, connecting, supporting, and securing mission-critical infrastructure...
Top Services:
- IT Services
- Managed Services
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Since 1985, Richey May has been a leading provider of assurance, tax, business advisory and other accounting services to clients across the United States. With expertise in the financial services industry, we specialize in serving the mortgage, commercial real estate and alternative investment sectors. Our...
Top Services:
- Accounting
- Business Consulting
- Cybersecurity
- Location
- Englewood, Colorado
- Number of Employees
- 100 - 249
We are here to help you get it done. With our expert team of consultants, we help you find solutions to your toughest problems and turn your ideas into reality...
Top Services:
- Software Development
- IT Services
- Managed Services
- Cloud Consulting
- Business Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
YOUR FULL-SERVICE IT PARTNER. WE PROVIDE IT SERVICES THAT BUSINESSES LOVE AND BECOME THE ANSWER TO YOUR TECHNICAL PROBLEMS...
Top Services:
- Software Development
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Jackson, Mississippi
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 8 Projects Listed
Trusted IT training and IT Solutions. Expert Integration. Relentless Innovation...
Top Services:
- Managed Services
- Cloud Consulting
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 50 - 99
- Portfolios Count
- 1 Project Listed
Ashton Technology Solutions is a strategic business technology consultant and managed IT services provider serving SMBs throughout Greater Cleveland and Northeast Ohio. We don't serve technology; we serve the people who rely on it...
Top Services:
- Managed Services
- Cloud Consulting
- Software Development
- IT Services
- Cybersecurity
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Datalink Networks is an IT managed services and solutions provider that serves clients of all industries and sizes nationwide. As a dedicated Microsoft Gold Partner, we also leverage our partnerships with IT technology vendors to provide our clients with the best solutions and support on the market...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Santa Clarita, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $78/hr
- Minimal Budget
- $1,000 - $10,000
We know how to simplify your IT and create scalable solutions that bring results. Our expert service teams have deep roots in diverse industries, providing us with the insights needed to understand your technical environment and unique challenges...
Top Services:
- Cybersecurity
- IT Services
- Software Development
- AI Development
- Managed Services
- Show more
- Location
- Baltimore, Maryland
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $25,000 - $50,000
Audacious Inquiry (AI) champions health IT solutions for federal government clients. From providing actionable health IT insights and crafting strategic plans to monitoring policy implementations and ensuring robust Section 508 compliance, Ai is your comprehensive IT ally...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- AI Development
- Cloud Consulting
- Show more
- Location
- Baltimore, Maryland
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $25,000 - $50,000
STRATACACHE is accelerating the shift of digital retail transformation by having a full scope of technology under one roof. Our retail solutions allow us to be partners in creating an in-store evolution, fitting into your existing ecosystem by connecting different technologies to truly drive a frictionless...
Top Services:
- IT Services
- Managed Services
- Video Production
- Software Development
- Web Design
- Show more
- Location
- Dayton, Ohio
- Number of Employees
- 1000 & Up
Nerds Support, Inc. provides Award-Winning Managed IT Services, IT Consulting, VoIP Phone Services and Cloud computing solutions to small and medium sized businesses in industries such as Accounting, Logistics, Finance, Wealth Management and more. With a predictable, flat-rate cost, our 24/7 IT Support...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Portfolios Count
- 1 Project Listed
Archis Inc. is a Master Systems Integrator for small business, hospitality, aviation, large venue, education and government entities. We are a certified minority owned business that offers services in turnkey technology solutions, wireless services, construction and support and maintenance...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Location
- Winter Garden, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Viyu Network Solutions brings together comprehensive IT products, managed services, professional services, cloud services and solutions in the Dallas, Texas area, as well as serving customers nationwide...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Cybersecurity
- IoT
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We are a top rated MSSP operating in north Texas. We provide cybersecurity solutions, management and disaster recovery for businesses...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
- Minimal Budget
- Under $1,000
iFeeltech is a prominent company specializing in G Suite consulting services. With a profound focus on optimizing businesses through Google Apps Suite, our offerings encompass strategic planning, implementation, migration, customization, and ongoing support...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
From cybersecurity compliance to cloud applications and managed IT services, we guide our customers toward agile, effective, and affordable business solutions that can keep pace with the speed of modern business...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- IT Services
- Show more
- Location
- Jacksonville, Florida
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Since 1999, VTC Tech has been a leading provider of IT support and consulting. We have helped hundreds of businesses nationwide increase productivity and profitability by making IT a streamlined part of operations...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Software Development
- Show more
- Location
- Saint Albans City, Vermont
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Tech Rage IT is an award-winning IT Support Services company that provides Managed IT Services, Cyber Security, and Compliance best practices to small-midsized businesses headquartered in Central Florida to help reduce their technology frustrations and security concerns...
Top Services:
- Cloud Consulting
- IT Services
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Winter Springs, Florida
- Number of Employees
- Under 49
DPC Technology has been in business for over 36 years. We provide IT support managed services for small businesses in Florida & Georgia. We specialize in the dental, legal, and construction industries. At DPC we answer our calls live and provide a 15 minute guaranteed response time on all tickets. We offer...
Top Services:
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Jacksonville, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
- Minimal Budget
- Under $1,000
USWired provides Managed IT Services, including IT Support, Cloud Services and Cybersecurity Solutions...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- Show more
- Location
- Campbell, California
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Techvera is the premier name in managed IT support in North Texas. We're on a mission to transform technology into the ultimate business asset. Our focus is on decreasing reactive behavior and increasing ROI with every interaction...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Denton, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Computer Camaraderie offers expert onsite & remote IT support, managed services, & web design in the NYC area and beyond. For over 15 years, our patient problem solvers have been helping home users and small businesses use their technology more efficiently. Services are offered hourly on an as-needed basis or...
Top Services:
- Cybersecurity
- IT Services
- Cloud Consulting
- Managed Services
- Web Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- Under $1,000
NTA Creative is a full service website design, digital marketing agency and IT Services provider in Tampa, FL. Our services include web design, web development, software development, mobile apps, internet marketing services, search engine optimization (SEO), and social media marketing. As a web design firm...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
In a world filled with complex threats, Gray Analytics brings clarity to the critical mission of cybersecurity. As a cybersecurity risk management company, we provide best-practice services across a broad spectrum of cyber scenarios, from Supply Chain Intelligence to Enterprise Cybersecurity, for both...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Big Data Analytics
- Show more
- Location
- Huntsville, Alabama
- Number of Employees
- 50 - 99
Quinn Technology Solutions is both a value added reseller of information technology products and a professional services company offering information technology, communications consulting, technical design, project management, systems configuration, implementation, ongoing monitoring and support of business...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
Tolar Systems, Inc. is a managed IT services and technology consulting company that helps Texas businesses align their technology with their broader business strategies and growth objectives. The company positions itself as a strategic technology partner, rather than a traditional break/fix IT provider...
Top Services:
- Cloud Consulting
- IT Services
- Cybersecurity
- Managed Services
- Show more
- Location
- Abilene, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
We are a leading provider of business class IT solutions: High-Speed Internet, VOIP, Private Networks, Website Design, & more...
Top Services:
- Web Design
- IT Services
- Software Development
- Managed Services
- Show more
- Location
- Gainesville, Florida
- Number of Employees
- Under 49
Sikich is a global company specializing in technology-enabled professional services. Now with more than 1,900 employees, it draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States...
Top Services:
- Accounting
- Cybersecurity
- ERP Consulting
- ECM Consulting
- Big Data Analytics
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
We can handle all your IT technologies for you or supplement your existing IT staff. We deliver proactive maintenance services through our flat-rate IT Support Service. We partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology...
Top Services:
- IT Services
- Managed Services
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Complete IT Services for Long Island and NY Tri-state Area businesses specializing in healthcare and dental practices, law firms, and general small- to medium-sized businesses for over 25 years...
Top Services:
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Central Islip, New York
- Number of Employees
- Under 49
Dynamic Quest has been a leading provider of Cloud Consulting since 2000. Offering managed IT, cloud, and security services in North Carolina and beyond, we cater to Fortune 500 companies and SMBs...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Software Development
- Show more
- Location
- Greensboro, North Carolina
- Number of Employees
- 100 - 249
Welcome to the official Intelligent Technologies, Inc. LinkedIn page. Connect with us to explore leading business technology solutions, get expert advice and learn time-saving tips and tricks that will help you make the most of your workday...
Top Services:
- IT Services
- Cloud Consulting
- ERP Consulting
- Managed Services
- Show more
- Location
- Greensboro, North Carolina
- Number of Employees
- Under 49
Since inception in 1998, SYSTEMTEC has been providing professional technical consulting services to large and small organizations, across private and public sectors, and to vertical markets including healthcare, product engineering, government, financial services, energy, manufacturing and distribution...
Top Services:
- Managed Services
- IT Services
- Location
- Columbia, South Carolina
- Number of Employees
- 100 - 249
Zeta Sky set out to create a company of dedicated IT experts who could move businesses to the cloud and deliver greater flexibility and value. We provide secure, simple, and scalable solutions to meet your business needs and empower all teams, IT and non-IT alike...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Ontario, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $10,000 - $25,000
Network Synergy has been providing networking services and support since 1988. We pride ourselves in the quality of our service, which has led to the long-term relationships we enjoy with our customers, most of whom have been with us for more than ten years...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Big Data Analytics
- Cybersecurity
- Show more
- Location
- Trumbull, Connecticut
- Number of Employees
- Under 49
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs