Kat Nguyen Review from Google

5.0★

Kat Nguyen's Review Sourced from Google

This place has wonderful customer service and practically worked magic on my printer. Had it working smoother than when I first set it up.

Nick Proia Review from Google

1.0★

Nick Proia's Review Sourced from Google

Jamie, the dispatcher was prompt and communicative.I sent my Epson 5040UBE home theater projector to Great Lakes as they are an authorized repair center. After sending it in for a $100 estimate September 12, on October 13 I received word that my barely used $3000 projector was not worth repairing. I requested its return. All in, $180 wasted.But this projector has known issues, according to the blogs.Time for a second opinion from a center in Texas. The same day they received it I was quoted $629 for parts and a flat $100 for labor for the 'simple" fix. It'll be back in 3 days.Lesson learned.

Mike Kloss Review from Google

5.0★

Mike Kloss's Review Sourced from Google

We have been using Great Lakes for about 3 years now. Service is invariably the same day. The technicians are knowledgeable and professional.I highly recommend them.

BonnevilleLegal Review from Google

5.0★

BonnevilleLegal's Review Sourced from Google

We are so happy we partnered with NetWize earlier this year for our IT needs. This Salt Lake City based company is incredibly responsive and communication is always clear and courteous. We also appreciate that they offer tips and resources to make our own company run more smoothly. Thanks, Reese and Josh (and the rest of the NetWize team)!

Scott OToole Review from Google

5.0★

Scott OToole's Review Sourced from Google

We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.

Noah Kelsch Review from Google

5.0★

Noah Kelsch's Review Sourced from Google

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Amy Gallagher Review from Google

5.0★

Amy Gallagher's Review Sourced from Google

Onboarding with Electric AI has been a quick and smooth process! The integration of their tech support into our Slack account has worked great. They are very responsive and helpful. We also appreciate the Zoom training with our team of users to help make the transition easy and educate our team on how to engage with them.

Ross Copeland Review from Google

4.0★

Ross Copeland's Review Sourced from Google

Electric has made considerable improvements over the past year and is hitting their stride. After a heavy restructuring, business became more focused and product development is progressing at a promising pace. The service desk remains the heart of the company, and they are the ones that keep things running. Shouts out to everyone on the support desk, we see you. Good generalist company for startups who need to outsource their IT. Keep an eye on their product pipeline to see if they're a good fit for you.

C C Review from Google

1.0★

C C's Review Sourced from Google

Is it possible to give NEGATIVE STARS?! Completely and utterly useless IT company. If we had to rely on them we’d be out of business. I end up just doing everything myself.Electric AI has been our it vendor for more than a few months and we have under 20 employees. Want something simple done like software updates, or apps installed on your company devices? you have to send them 34 emails and they tell you about how their “I’m sorry this is out of scope, our professional services team will send you an SOW to estimate the work because it’s a complex project.” And then 3 weeks later you get an absurdly complex quote when your project is long past dead. This goes for any simple task!!! What’s included in their monthly prices?We had a MAJOR password leak, and notified them to change passwords, they couldn’t figure out how to change them. They finally Found a manager who came on to tell us they needed to “quote the work.” This is all over slack and email. No way to speak to real people. Weeks later & no passwords changed. Total scam. They have a call center full of incompetent remote workers in South America that will make you BASH YOUR HEAD INTO A WALL. RUN DON’T WALK AWAY FROM THIS CIRCUS 🤡 🎪

Ferroll Givens Review from Google

1.0★

Ferroll Givens's Review Sourced from Google

What good are all the five star ratings for? I can't get them to answer my phone calls or call me back after leaving a message.

Kyle Mosteller Review from Google

5.0★

Kyle Mosteller's Review Sourced from Google

Mark was super knowledgeable and helped out with my issue and went above and beyond, even helping to set up my computer and find some missing hardware that didn't come with the PC that I had bought used.

Kathryn Williams Review from Google

5.0★

Kathryn Williams's Review Sourced from Google

Mark is the best tech person ever ! Completely gifted in diagnosing & fixing problems and super honest. A refreshing company in a world where customer service is hard to find!! 10 stars !!!

Alicia Review from Google

5.0★

Alicia's Review Sourced from Google

We have been a client of Cyber Protect for the last 10 months, and I am very happy with our security services so far. Chey and his team are promt and professional and have handled anything that has come up within minutes. They go above and beyond!

Cheyanne Brown Review from Google

5.0★

Cheyanne Brown's Review Sourced from Google

Cyber Protect, and its owner Cheyenne Harden, is a wonderful company to work with. Not only is Cheyenne Harden extremely knowledgeable in information, technology, and cybersecurity, but he is also is kind and easy to work with. Him and his company will do everything they can to ensure that your data is secure, protected, and that your technology is running properly. I highly recommend him and his company.

Cindy L Review from Google

1.0★

Cindy L's Review Sourced from Google

Terrible service. I trusted Cyber Protect LLC to help secure my data, but I still got hacked while under their protection. When I reached out for help, their support was slow, unresponsive, and offered no real solution. They took no accountability and left me to deal with the damage on my own. Completely unreliable and not worth the money. Would never recommend.Edit: Your response is disappointing and frankly evasive. If you have no record of me as a client, maybe that explains why your “protection” failed so miserably. Your slow, unresponsive support and complete lack of accountability left me to deal with the consequences alone. Claiming that neither you nor your clients have ever experienced a breach sounds more like a PR line than reality.If you want to prove otherwise, then start by owning up to your failures instead of brushing off legitimate concerns. Until then, your “enterprise-grade solutions” are nothing but empty words.

Dave Mazzarisi Review from Google

5.0★

Dave Mazzarisi's Review Sourced from Google

If you're looking for an expert IT company, look no further!!! My company has been using Atlantic IT Solutions for over 10 years now. Bob and his team are the best in the business and are always looking for new and innovative ways to manage all of our IT needs. Anytime we need something, whether it be a complete security overhaul or simply resetting login credentials, they always answer and resolve the matter quickly and efficiently. With Atlantic IT Solutions you are not another client account...they really take the time to understand their client's business and offer the right solutions.

Maureen Kearney Review from Google

5.0★

Maureen Kearney's Review Sourced from Google

The service, expertise and advice provided by Atlantic IT has exceeded our expectations. Even when we have had issues on weekends and evenings, they have responded quickly to solve the problem.

CASA of Ocean County Review from Google

5.0★

CASA of Ocean County's Review Sourced from Google

Bob and the team at Atlantic IT Solutions really keep all our IT systems running smoothly! They're quick, reliable and so knowledgeable that we never have to worry. We're grateful they take such good care of us!