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VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Vancouver, Canada
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our goal is to turn business ideas into worthwhile gains...
Top Services:
Software Development
Mobile App Development
Web Development
Cloud Consulting
Staff Augmentation
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Location
Markham, Canada
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
23 Projects Listed
Reenbit Services
Software Development
Mobile App Development
Web Development
Cloud Consulting
Staff Augmentation
DevOps Consulting
Big Data Analytics
ERP Consulting
IT Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cloudbooking
NRC
TouCanna
Dataloop
Sensoscientific
Eclou
Brands of Scandinavia
Designery Health
Fotopia
Trojan Safety
Data sourced from the agency's DesignRush profile
Reenbit Reviews & Testimonials
Galyna Savytska BI specialist at MyRunway
5.0★
Big Data Analytics Review from Galyna Savytska
Design-led BI overhaul a brand-new Figma-designed dashboard that restored executive trust and cut operational costs ~65%. Reenbit handled a full BI and dashboard overhaul for MyRunway over roughly six months of ongoing work. The visual outcome: a brand-new MyRunway Brand Insights dashboard designed in Figma and implemented in Looker Studio, plus a rebuild of our existing Commercial Compass and Brand Insights reports with corrected metric formulas (CTR/CTSR), clean null handling, and proper brand/supplier drill-downs. Executives now trust the numbers on their screens which had not been true before. Working with them was notably smooth. The team ran Slack and Google Meet with weekly working sessions, and the PM kept a clear, prioritized backlog across remediation, net-new analytics, and cost optimization. When an unused legacy data stream turned out to have non-obvious Looker dependencies, they resolved it by instrumenting BigQuery logs and Looker references first, then executing a clean cross-system removal proactively, without waiting to be asked.The technical and design quality was strong. The engineers demonstrated strong command of Python, GCP, BigQuery, dbt, SQL, Terraform, Looker Studio, and Google Analytics. They also framed a pragmatic cross-cloud roadmap, keeping BigQuery as the warehouse while evaluating Amazon QuickSight for dashboarding and AI-assisted insights with secure cross-cloud connectivity.On top of the UX work, the platform hygiene (dbt refactors, legacy table removal, unused stream closure) delivered roughly a 65% reduction in operational costs.We would work with Reenbit again in fact, we already are. For teams that need BI and data visualization work with real design sensibility and genuine accountability, they are a solid choice.
Marc Hoogendoorn CTO at Consulytic
5.0★
Software Development Review from Marc Hoogendoorn
Reenbit is a very professional firm, well organized and strong technical developers. They have given strong attention to both the technical quality, and the project organization. They delivered what we needed, and have been very helpful in solving problems, debugging and expanding the software.
Elyn Patrick Chief Operating Officer at Mondra
4.8★
Software Development Review from Elyn Patrick
Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue.Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A leading Salesforce Consulting Company with more than 2000+ projects delivered and a Salesforce Crest & MSP partner, HIC Global Solutions specializes in end-to-end Salesforce consulting and cloud-based custom solutions for growing businesses...
Top Services:
CRM Consulting
Software Development
Cloud Consulting
Staff Augmentation
IT Services
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Location
Richmond Hill, Canada
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
HIC Global Solutions Services
CRM Consulting
Software Development
Cloud Consulting
Staff Augmentation
IT Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Simplicity Group
Solgen Power
Datarails
Workplace Solutions
Student Athlete Scholars
Data sourced from the agency's DesignRush profile
HIC Global Solutions Reviews & Testimonials
Mercedes Candedo Sales Director at Karlville
4.8★
CRM Consulting Review from Mercedes Candedo
Our experience with HIC has been outstanding. From the initial consultation to the final implementation, they demonstrated technical excellence, professionalism, and a strong commitment to our success. Their team was responsive, knowledgeable, and easy to work with. Thanks to them, our Salesforce platform is now a powerful tool driving our sales strategy.
Ankita Narula Head of Technology at StratumFive Ltd
5.0★
CRM Consulting Review from Ankita Narula
What impressed us most about HIC Global Solutions was their deep expertise in Salesforce and their ability to tailor solutions to our specific needs. Their proactive approach, attention to detail, and commitment to delivering high-quality results set them apartOur overall experience with HIC Global Solutions has been exceptional. From the initial consultation to project completion, their team demonstrated a strong understanding of our needs and provided tailored Salesforce solutions that perfectly aligned with our goals.
Olivia Stark Consultant at Olivia Stark
4.8★
CRM Consulting Review from Olivia Stark
We needed a robust CRM system for managing customer data, tracking project progress, and ensuring seamless communication across different teams. Our team needed expert Salesforce consulting to optimize the CRM, enhance data management, and more. After HICs Salesforce consultation and implementation, operational efficiency increased by 30% through automated workflows and streamlined processes. Moreover, the integration of Salesforce with Multiple platforms reduced manual data entry by 25%. The team did a fantastic job! They met the timelines and most importantly, maintained transparency throughout the process, and were highly responsive to our requirements. The expertise of the team really impressed us, and their ability to customize the solutions as per our business needs. Moreover, their proactive communication and long-term support are worth praising.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Bluebash was established in 2018 as a custom software development company specializing in Web Development, Artificial Intelligence (AI), Cloud Infrastructure solutions...
Top Services:
Web Development
eCommerce Development
Software Development
Cloud Consulting
AI Development
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Location
Brampton, Canada
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
16 Projects Listed
Bluebash Services
Web Development
eCommerce Development
Software Development
Cloud Consulting
AI Development
Logo Design
UI/UX Design
DevOps Consulting
Customer Support
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
FlairsTech has grown rapidly and steadily into the Technology-driven Managed Services Provider (MSP) it is today. Headquartered in Canada, with over 1000 carefully selected talents across our five offices, a global audience of over 100 partners relies daily on our services...
Top Services:
Customer Support
Software Development
Managed Services
Software Testing
IT Services
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Location
Montreal, Canada
Number of Employees
1000 & Up
Minimal Budget
$25,000 - $50,000
Portfolios Count
3 Projects Listed
FlairsTech Services
Customer Support
Software Development
Managed Services
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kraft Communications is a Social Media Management and Web Design company dedicated to taking care of your online presence...
Top Services:
Branding
Social Media Marketing
Web Design
eCommerce Development
Creative Services
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Location
Terrace, Canada
Number of Employees
Under 49
Average Hourly Rate
$56/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Kraft Communications Services
Branding
Social Media Marketing
Web Design
eCommerce Development
Creative Services
Graphic Design
Public Relations
Customer Support
Event Marketing
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Wine On The Terrace
Fusion Eyecare Kitimat
Northwest Fuels Ltd
D & J Container Services Ltd.
Master Sweeper Ltd.
Bloomaceuticals
Complete Solids Control
Versalles Value
PNGi
Dr Rem Lee Hospital Foundation
Data sourced from the agency's DesignRush profile
Kraft Communications Reviews & Testimonials
Leanne Harms Review from Google
5.0★
Leanne Harms's Review Sourced from Google
Janine and her staff are very professional, friendly and helpful. They go above and beyond for any task I ask of them and they are very courteous and prompt. The graphics and diction are top quality. Best money ever spent!!
Evan Palahicky Review from Google
5.0★
Evan Palahicky's Review Sourced from Google
Excellent customer service and communication!! Very happy with all the work done so far. Will surely use again for future projects. Thank you!
Barbara Bond Review from Google
5.0★
Barbara Bond's Review Sourced from Google
I recently had the pleasure of working with Janine Kraft from Kraft Communications, and I can confidently say that she deserves every bit of this 5-star review! From the moment we started collaborating, Janine showcased her expertise in both media and web design.Her creative vision is truly remarkable; she crafted a stunning website that not only captures the essence of our brand but also enhances user experience. Janine's attention to detail is impeccable, ensuring that every element aligns perfectly with our goals.What impressed me the most was her dedication to understanding our needs. She listened attentively, provided valuable insights, and was always open to feedback, making the entire process smooth and enjoyable. Her communication skills are top-notch, keeping us informed and engaged throughout the project.If you're looking for someone who is not only skilled but also passionate about what they do, I highly recommend Janine Kraft and Kraft Communications. Working with her has been a game-changer for our business, and I can't wait to see where her talents will take us next!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
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Location
Hamilton, Canada
Number of Employees
250 - 499
AnswerPlus Services
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Skilled Trades
Elevators
Healthcare
Professional Services
Property + Facilities Management
Government
Other Industries
Data sourced from the agency's DesignRush profile
AnswerPlus Reviews & Testimonials
Cindy Halsall Review from Google
5.0★
Cindy Halsall's Review Sourced from Google
We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!
Laura M Dixon Review from Google
1.0★
Laura M Dixon's Review Sourced from Google
They age discriminate and I have been in contact with their head office to report them
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TELUS Digital is the customer experience transformation partner to the worlds most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value & positive impact...
Top Services:
Call Centers
Customer Support
Location
Vancouver, Canada
Number of Employees
1000 & Up
TELUS Digital Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Automotive Industry
Retail Industry
Healthcare Industry
Data sourced from the agency's DesignRush profile
TELUS Digital Reviews & Testimonials
Tatiana Ruvalcaba Review from Google
5.0★
Tatiana Ruvalcaba's Review Sourced from Google
Nadia at the Telus Gardens in Vancouver BC was extremely helpful and wonderful! She made the process so easy without any stress and Explained everything perfectlyThank you, Nadia!
Benjamin Chen Review from Google
5.0★
Benjamin Chen's Review Sourced from Google
Am a newcomer to Canada and came down to get my Local Mobile Plan and a Home WIFI setup. Isiye (not sure if that's how its spelt) assisted me and with great patience across almost 1.5 hours worked with me to set up both, even recommending a bundle that met my unique needs and still saved money.The long processing time was due to my local postal code somehow being wrong (eventually realised that the agent gave me the wrong postal code on my RTA form). But all these were settled and Isiye was totally patient and cool throughout, trying to get to their own tech support for advice.I came at the start of the day and there weren't many other customers, so I guess that really helped given the long time I spent there trying to sort things out. Big thanks!
tariq tyab Review from Google
5.0★
tariq tyab's Review Sourced from Google
Aman Preet Singh from Telus Garden branch provided the best customer service I have ever had. It took 8 hours to reinstall all aspects from my old iPhone to the new one I purchased. Aman was patient, persistent, friendly and courteous throughout. He even stayed an hour after closing to ensure all the data was transferred properly. I highly appreciate his work and support - he is a valuable asset to Telus. Thank you again Aman!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts