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VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Vancouver, Canada
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our goal is to turn business ideas into worthwhile gains...
Top Services:
Software Development
Mobile App Development
Web Development
Cloud Consulting
Staff Augmentation
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Location
Markham, Canada
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
23 Projects Listed
Reenbit Services
Software Development
Mobile App Development
Web Development
Cloud Consulting
Staff Augmentation
DevOps Consulting
Big Data Analytics
ERP Consulting
IT Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cloudbooking
NRC
TouCanna
Dataloop
Sensoscientific
Eclou
Brands of Scandinavia
Designery Health
Fotopia
Trojan Safety
Data sourced from the agency's DesignRush profile
Reenbit Reviews & Testimonials
Galyna Savytska BI specialist at MyRunway
5.0★
Big Data Analytics Review from Galyna Savytska
Design-led BI overhaul a brand-new Figma-designed dashboard that restored executive trust and cut operational costs ~65%. Reenbit handled a full BI and dashboard overhaul for MyRunway over roughly six months of ongoing work. The visual outcome: a brand-new MyRunway Brand Insights dashboard designed in Figma and implemented in Looker Studio, plus a rebuild of our existing Commercial Compass and Brand Insights reports with corrected metric formulas (CTR/CTSR), clean null handling, and proper brand/supplier drill-downs. Executives now trust the numbers on their screens which had not been true before. Working with them was notably smooth. The team ran Slack and Google Meet with weekly working sessions, and the PM kept a clear, prioritized backlog across remediation, net-new analytics, and cost optimization. When an unused legacy data stream turned out to have non-obvious Looker dependencies, they resolved it by instrumenting BigQuery logs and Looker references first, then executing a clean cross-system removal proactively, without waiting to be asked.The technical and design quality was strong. The engineers demonstrated strong command of Python, GCP, BigQuery, dbt, SQL, Terraform, Looker Studio, and Google Analytics. They also framed a pragmatic cross-cloud roadmap, keeping BigQuery as the warehouse while evaluating Amazon QuickSight for dashboarding and AI-assisted insights with secure cross-cloud connectivity.On top of the UX work, the platform hygiene (dbt refactors, legacy table removal, unused stream closure) delivered roughly a 65% reduction in operational costs.We would work with Reenbit again in fact, we already are. For teams that need BI and data visualization work with real design sensibility and genuine accountability, they are a solid choice.
Marc Hoogendoorn CTO at Consulytic
5.0★
Software Development Review from Marc Hoogendoorn
Reenbit is a very professional firm, well organized and strong technical developers. They have given strong attention to both the technical quality, and the project organization. They delivered what we needed, and have been very helpful in solving problems, debugging and expanding the software.
Elyn Patrick Chief Operating Officer at Mondra
4.8★
Software Development Review from Elyn Patrick
Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue.Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
FlairsTech has grown rapidly and steadily into the Technology-driven Managed Services Provider (MSP) it is today. Headquartered in Canada, with over 1000 carefully selected talents across our five offices, a global audience of over 100 partners relies daily on our services...
Top Services:
Customer Support
Software Development
Managed Services
Software Testing
IT Services
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Location
Montreal, Canada
Number of Employees
1000 & Up
Minimal Budget
$25,000 - $50,000
Portfolios Count
3 Projects Listed
FlairsTech Services
Customer Support
Software Development
Managed Services
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
TELUS Digital is the customer experience transformation partner to the worlds most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value & positive impact...
Top Services:
Call Centers
Customer Support
Location
Vancouver, Canada
Number of Employees
1000 & Up
TELUS Digital Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Automotive Industry
Retail Industry
Healthcare Industry
Data sourced from the agency's DesignRush profile
TELUS Digital Reviews & Testimonials
Tatiana Ruvalcaba Review from Google
5.0★
Tatiana Ruvalcaba's Review Sourced from Google
Nadia at the Telus Gardens in Vancouver BC was extremely helpful and wonderful! She made the process so easy without any stress and Explained everything perfectlyThank you, Nadia!
Benjamin Chen Review from Google
5.0★
Benjamin Chen's Review Sourced from Google
Am a newcomer to Canada and came down to get my Local Mobile Plan and a Home WIFI setup. Isiye (not sure if that's how its spelt) assisted me and with great patience across almost 1.5 hours worked with me to set up both, even recommending a bundle that met my unique needs and still saved money.The long processing time was due to my local postal code somehow being wrong (eventually realised that the agent gave me the wrong postal code on my RTA form). But all these were settled and Isiye was totally patient and cool throughout, trying to get to their own tech support for advice.I came at the start of the day and there weren't many other customers, so I guess that really helped given the long time I spent there trying to sort things out. Big thanks!
tariq tyab Review from Google
5.0★
tariq tyab's Review Sourced from Google
Aman Preet Singh from Telus Garden branch provided the best customer service I have ever had. It took 8 hours to reinstall all aspects from my old iPhone to the new one I purchased. Aman was patient, persistent, friendly and courteous throughout. He even stayed an hour after closing to ensure all the data was transferred properly. I highly appreciate his work and support - he is a valuable asset to Telus. Thank you again Aman!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
CallNova is a premier provider of virtual assistant services, serving diverse industries such as taxi and limo dispatch, medical billing, and call answering services. With a global presence, we are committed to delivering unparalleled support and efficiency across various sectors...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
London Ontario, Canada
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
CallNova Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
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Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Paul Virtual Solutions, based in Regina, Saskatchewan, offers a range of services including International Trading, BPO, Call Center & HR Solutions, and Affiliate Marketing led Sales Solutions to clients globally. We excel in facilitating seamless connections between Manufacturers, Suppliers, and Potential...
Top Services:
Affiliate Marketing
Call Centers
Business Consulting
BPO
Customer Support
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Location
Regina, Canada
Number of Employees
Under 49
Paul Virtual Solutions Services
Affiliate Marketing
Call Centers
Business Consulting
BPO
Customer Support
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Brisk Web Services: Your Accelerator in the Digital Race.
Brisk Web Services serves as your accelerator in the digital race, offering tailored strategies, measurable results, and a fervent commitment to driving businesses forward in the online realm. With a focus on delivering customized solutions and tangible outcomes, we are dedicated to propelling our clients to...
Top Services:
Digital Services
Branding
Logo Design
Web Design
WordPress Website Design
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Location
Kitchener, Canada
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Brisk Web Services Services
Digital Services
Branding
Logo Design
Web Design
WordPress Website Design
SEO
Business Consulting
Translation Services
Customer Support
Transcription Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We offer specialized solutions in digital marketing, back-office support, and talent acquisition. AGO M.I.D.A.S. enhances brand visibility through innovative advertising. AGO B.O.S.S. streamlines operations with expert support. AGO T.A.L.E.N.T. connects businesses with top professionals. Our expertise helps...
Top Services:
Graphic Design
Web Design
eCommerce Development
Digital Marketing
IT Services
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Location
Ontario, Canada
Number of Employees
500 - 999
Average Hourly Rate
$250/hr
Alikhan Global Outsourcing Services
Graphic Design
Web Design
eCommerce Development
Digital Marketing
IT Services
Business Consulting
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Workeely is your comprehensive solution hub. We provide a range of services including Website Design, Graphics, CV and Resume Writing, Virtual Assistance, Copywriting, and more. Our proficient team ensures top-quality solutions that foster your business's success in the digital era. We stand by our commitment...
Top Services:
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
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Location
Twin Falls, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Workeely Services
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
SEO
Digital Marketing
Social Media Marketing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts