Paloma Anguiano Content Manager at JP Pierre, LLC.

5.0★

Digital Services Review from Paloma Anguiano

Overall I feel very confident working with Patrizia and Darius from Smart Site, they have given us clear explanations and accompanied us throughout the process for the growth of the brand. The attention to us is very fast and they advise us in an adequate way.

Brianna Porter Chief Operating Officer at The Ryan Law Group

5.0★

Digital Services Review from Brianna Porter

SmartSites impressed me from day one. They are knowledgable, kind, and most importantly keep things simple and streamlined so that even an SEO-newb like me can understand. Tiffany and Luna are my main points of contact and they are especially great! I would recommend to anyone looking for an agency to really take their website and digital presence to the next level.

Jim Curry Owner at Royale Coffee Co.

5.0★

PPC Review from Jim Curry

At first, a survey was conducted to gather company background, product information, target markets, etc. Next, accounts were established on various Google Business platforms, social media, etc. Then SmartSites created the ads and campaigns, and we were off and running in just a few weeks.

Mackenzie Shriner Owner at Distinctive Deck Designs

4.8★

Web Design Review from Mackenzie Shriner

I contracted design in DC to build me a custom website. they were accommodating of my budget, very responsive, and gave good insight on layout, content and design. the process was very straightforward and the final product is great!

Jo Maney Principal at BGR Group

5.0★

Web Design Review from Jo Maney

DDC has been an excellent partner since we engaged with them in 2023. The DDC team worked with us to completely redesign our website and work to provide ongoing digital marketing services. The DDC team has been responsive, proactive, and thorough with their work. They are also very transparent about how they operate and how much time special projects will require. We have referred DDC to several clients and partners thanks to their outstanding process and product. DDC is a very professional, creative, and well-organized team.

Sapna Doshi, Ph.D. Owner at Mind Body Health LLC

5.0★

Web Design Review from Sapna Doshi, Ph.D.

My experience working with Design in DC was incredible. Everyone was friendly, approachable, and seemed to genuinely care about helping create the best possible website for my business. They were also invested in making sure the process was one in which I enjoyed and felt taken care of. The regular meetings made me feel like I was a priority and that progress was continually being made. I so appreciated the attention to detail in regards to the user experience. The collaboration in understanding my wishes and desires for the website and user experience was met with patience and paying attention to detail on my behalf. Not only were they taking my suggestions but offering their own to help me maximize the potential of my website. The design and functionality is more than what I could have imagined. I know, undoubtedly, that the work that Design in DC did for me will help my business grow. After wasting money in years past on website designers, I was worried I'd be doing hte same here. I was wrong. I don't think I'll ever need to search for another website designer group again. I would recommend this group to anyone I know. Thank you, Design in DC! It was an absolute pleasure working with all of you!

Spencer Ricks Head of Marketing at BoxHouse

4.8★

Branding Review from Spencer Ricks

We worked with Big Red Jelly for the rebranding for BoxHouse. Joshua Lee worked with us for several weeks, starting with brand research all the way to a completely new logo, brand identity, and branding guide. Joshua stayed with the project, even though there was a lot of pushback and hesitancy from stakeholders on the direction to go in, partly because the old brand identity had so much equity. Joshua was very communicative and was able to explain the science behind branding and why we needed to make a change, which helped get buy-in from leadership. After exploring dozens of different directions the brand identity, we landed on one that just clicked. It was simple, memorable, unique, and also borrowed some elements from the old brand identity, so the rebranding felt more like a natural evolution, rather than a complete rehaul. This was just what BoxHouse needed. We were able to launch a new website and branded materials with the new brand identity, which is helping the company as we enter a new stage of growth. I definitely recommend working with the Big Red Jelly team! During the entire rebranding process, they really operated as an extension of our team, and was great at listening and taking feedback, while also challenging us just a bit so we could land on something that we didn't know we needed at the beginning.

Shellsea Moala Owner at Pacific Security Services

5.0★

WordPress Website Design Review from Shellsea Moala

I am very pleased with our website. They really captured what we wanted and we don’t have anything bad to say about them. They were prompt with communication and for a small business, gave us a really good deal on our website.

Gaston Magrinat owner at Barcelona Experience

1.2★

WordPress Website Design Review from Gaston Magrinat

The team is personable. The visual design is professional. When the engagement was going smoothly, communication was responsive and the relationship was positive. That is the full extent of what I can recommend.$16,610 paid across a website build and eight-month SEO programme. When the structural failures emerged commercial content hidden from search engines from day one, a broken contact form for four months, core deliverables marked complete in their own system that had never been done the pattern became consistent and never changed. Friendly responses. Reassurance. Deferral. Not in scope. Next month.When I submitted a formal nine-section evidence package drawn from BRJ's own contracts and internal records, their response was to propose continuing the retainer at $995 per month to complete the outstanding contracted work. Every item in that proposal was already in the original contract. That proposal was their own written admission that eight months of billing had not delivered what was contracted.When I declined and requested a refund, their formal written response claimed the Scope of Work was fully executed. Their own internal documents list the same deliverables as outstanding in April 2026 that were marked complete throughout the engagement. Both documents are BRJ's. Both cannot be true.Not one specific failure was acknowledged. Not one item of evidence was addressed.Mistakes happen in every agency engagement. What defines an agency is what they do when mistakes are documented and presented. This agency's answer across every avenue, verbal and written was to engage with none of it.Before signing, ask specifically what accountability looks like when contracted work is not delivered. That answer matters more than anything in the sales process.