Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

United States × Sort by: Avg Hourly Price: Low to High ×
  • We ask the right questions to make sure we have a full understanding of your business. We are readily available at an hour of the day and on multiple channels...

    Top Services:

    • BPO
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Software. Design. Innovation.

    Software. Design. Innovation.

    Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...

    Top Services:

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Delivering Future

    Delivering Future

    We help startups and enterprises to drive digital engineering initiatives by helping them provide a rich, seamless experience to their customers across digital channels resulting in higher engagement, efficiency, and profitability...

    Top Services:

    • Software Testing
    • Software Development
    • IoT
    • Wearables
    • BPO
    • Show more
    Location
    Allen, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
  • Your Trusted Outsourcing Firm for an End To End Bookkeeping and Accounting Services

    Your Trusted Outsourcing Firm for an End To End Bookkeeping and Accounting Services

    Cube Accounting Solutions bookkeeping firm based in Newport Beach is one of the most preferred outsourced end-to-end bookkeeping service providers...

    Top Services:

    • Accounting
    • BPO
    Location
    Newport Beach, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
  • Healthcare Billing Services And Solution In USA

    Healthcare Billing Services And Solution In USA

    MedsIT Nexus is a results-driven healthcare billing services and solutions partner specializing in accurate medical billing, coding, credentialing, and data-powered RCM solutions. We help healthcare providers improve collections, reduce denials, streamline operations, and achieve consistent financial growth...

    Top Services:

    • BPO
    Location
    Uniondale, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • The New Age of Customer Experience

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Reducing Physician Burnout Through Accurate, Real-Time Medical Documentation

    Reducing Physician Burnout Through Accurate, Real-Time Medical Documentation

    ScribeEMR provides AI-assisted and human medical scribing services that help healthcare providers reduce documentation burden and focus more on patient care. Our trained medical scribes work in real time to capture clinical encounters, maintain accurate electronic health records, and ensure HIPAA-compliant...

    Top Services:

    • Transcription Services
    • BPO
    Location
    Woburn, Massachusetts
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Putting You in the lead.24/7 Lead Qualification and capture service

    Putting You in the lead.24/7 Lead Qualification and capture service

    HelloSells is a 24/7 Lead qualification, capture and response service. We help small businesses boost their conversion rate and improve their ROI. We instantly respond to your leads, qualify them and schedule appointments for you. We also provide call center and 24/7 appointment scheduling services...

    Top Services:

    • BPO
    • Phone Answering Services
    • Call Centers
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
  • USA-Based Medical Billing Company

    USA-Based Medical Billing Company

    Physicians Revenue Group, Inc. is the best medical billing company in the USA, that helps physicians to focus on patient care and boost their practice revenue...

    Top Services:

    • BPO
    • Digital Marketing
    • Web Design
    Location
    Downers Grove, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Simplify Your Medical Billing

    Simplify Your Medical Billing

    Physician Billing Company ensures 99.5% collection of your billed revenue. Serving in 48 states, we are helping independent physicians & practices increase their practice revenue by up to 30%...

    Top Services:

    • BPO
    Location
    Irvine, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Diving Into Technology

    Diving Into Technology

    Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • Product Design
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...

    Top Services:

    • BPO
    • Web Design
    • WordPress Website Design
    • Managed Services
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Enterprise Translation, Localization & Interpreting

    Enterprise Translation, Localization & Interpreting

    Day Translations is a U.S.-based language services company providing professional translation, localization, and interpreting services in 500+ languages...

    Top Services:

    • Translation Services
    • Transcription Services
    • SEO
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Customized Medical Billing Solutions

    Customized Medical Billing Solutions

    Medetec is a medical billing services company based in the USA that specializes in revenue cycle management for healthcare practices. They offer comprehensive medical coding and billing services, practice management consulting, provider enrollment and credentialing, and staff training...

    Top Services:

    • BPO
    Location
    Schenectady, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
  • Customized RCM Strategies For US Healthcare Providers

    Customized RCM Strategies For US Healthcare Providers

    At 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗖𝗮𝗿𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, we are more than just a medical billing company, we are your trusted partner in maximizing revenue, minimizing claim denials, and streamlining your entire Revenue Cycle Management (RCM) process. With deep expertise in the...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    Location
    Sheridan, Wyoming
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • We Provide Medical Billing Services in California.

    We Provide Medical Billing Services in California.

    Certified Healthcare Billing is a premier medical billing company based in California. We specialize in providing comprehensive billing services tailored to the healthcare industry. Our expertise ensures efficient, accurate, and compliant billing solutions for healthcare providers...

    Top Services:

    • BPO
    Location
    Los Angeles, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Direct Support for Operational Efficiency

    Direct Support for Operational Efficiency

    Reps Direct, a business process outsourcing (BPO) agency, specializes in providing highly skilled remote staff to support the growth and efficiency of businesses. By offering dedicated representatives fluent in multiple languages and equipped to handle diverse roles from customer service to tech support, Reps...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Customer Communications

    Elevating Customer Communications

    InTouch offers comprehensive call center solutions that enhance customer communications and support business growth. Its services range from call screening and appointment scheduling to 24/7 live operators and custom answering services for various industries. InTouch's professional team ensures seamless...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    Location
    Martinsburg, West Virginia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Empowering Financial Efficiency

    Empowering Financial Efficiency

    IBN Technologies provides tailored business process outsourcing (BPO) services to drive financial efficiency and growth. With expertise in finance and accounting, information technology (IT) services, and automation, IBN Technologies helps businesses streamline operations, reduce costs, and gain real-time...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Expert Back-Office Outsourcing Solutions

    Expert Back-Office Outsourcing Solutions

    PRWTech delivers comprehensive business process outsourcing (BPO) services, including document processing, facilities management, and clerical support for government and private companies. With over three decades of experience, PRWTech provides cost-effective solutions that promote customer loyalty and...

    Top Services:

    • BPO
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Optimizing Healthcare Businesses

    Optimizing Healthcare Businesses

    Pacific Global, a business process outsourcing (BPO) firm, specializes in transforming revenue cycle management for healthcare providers. With technology-enabled services and analytics-driven solutions, Pacific Global enhances operational efficiency, maximizes revenue, and improves patient and physician...

    Top Services:

    • BPO
    Location
    Hackensack, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Professional Talents You Need.

    Professional Talents You Need.

    Global Hola is a virtual talent outsourcing agency dedicated to helping small businesses find exceptional professionals from around the globe. With one of our virtual assistants or talents on your team, you can focus more on big-picture projects while we handle remote tasks...

    Top Services:

    • BPO
    Location
    Gallatin, Tennessee
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Your Business Through Comprehensive Solutions.

    Elevating Your Business Through Comprehensive Solutions.

    Ascend BPO is a comprehensive solutions provider, offering a diverse range of services from healthcare BPO to cutting-edge IT solutions. Our portfolio includes database management, business intelligence, and robust application development for desktop, web, and mobile platforms...

    Top Services:

    • BPO
    Location
    Princeton, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevate Your Online Presence

    Elevate Your Online Presence

    MNM Digital Agency in Hanover, MD helps local businesses grow with SEO, Google Business optimization, and high-converting websites. We focus on improving rankings, increasing visibility, and generating real leads through smart digital marketing strategies...

    Top Services:

    • Digital Services
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • SEO
    • Show more
    Location
    Maryland City, Maryland
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Elevating Business Efficiency. Driving Success.

    Elevating Business Efficiency. Driving Success.

    SkyTech Solutions is a leading business process outsourcing (BPO) firm specializing in comprehensive outsourcing services. With expertise in inbound and outbound call center solutions, customer support, lead generation, digital marketing, and back-office support, the agency optimizes operations for businesses...

    Top Services:

    • BPO
    • Graphic Design
    • Digital Marketing
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Medical Billing Services For Growing Practices

    Medical Billing Services For Growing Practices

    Ebillient MedRevenue provides expert medical billing and coding services in the USA, helping healthcare providers and clinics optimize revenue cycle management. We reduce claim denials, accelerate reimbursements, and ensure compliance with industry standards. Our reliable solutions improve cash flow...

    Top Services:

    • BPO
    • Reputation Management
    Location
    Wilmington, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Grow Your Healthcare Business With Us

    Grow Your Healthcare Business With Us

    At Humalife Healthcare, we go beyond expectations by delivering high-quality digital tools and services that help healthcare providers work smarter, serve better, and grow sustainably...

    Top Services:

    • BPO
    Location
    Claymont, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Expertise. Flexibility. Growth.

    Expertise. Flexibility. Growth.

    PrimeSync Solutions is a business process outsourcing (BPO) firm that helps businesses reduce costs, scale efficiently, and deliver exceptional customer experiences. Providing top-tier talent and cutting-edge technology, the firm empowers companies to overcome operational challenges while maintaining quality...

    Top Services:

    • BPO
    Location
    Columbus, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
  • Expert Offshore Workforce Solutions

    Expert Offshore Workforce Solutions

    247 Secretary offers comprehensive offshore workforce solutions tailored to diverse business needs. Offering customer care, tech support, and back office outsourcing solutions, 247 Secretary ensures seamless service delivery with its highly skilled teams in the Philippines. With 24/7 availability and a...

    Top Services:

    • BPO
    Location
    Ocala, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Qualified Appointments for Sales Success

    Qualified Appointments for Sales Success

    WC Call Center excels in business-to-business (B2B) appointment setting and telemarketing, focusing on generating high-quality appointments with C-level executives. Its experienced professionals ensure each appointment meets rigorous qualification standards and drives new sales opportunities. The firm acts as...

    Top Services:

    • Call Centers
    • BPO
    Location
    Modesto, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle of providers through cutting-edge billing and coding services...

    Top Services:

    • BPO
    Location
    Glastonbury, Connecticut
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Empowering Real Estate Efficiency

    Empowering Real Estate Efficiency

    Real Assistance provides specialized business consulting and outsourcing services exclusively for real estate professionals. Its experienced consultants, analysts, paralegals, and managers offer affordable support for routine administrative tasks, allowing clients to focus on core business activities. By...

    Top Services:

    • BPO
    • Business Consulting
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Powering Dental Practices with Smarter Billing.

    Powering Dental Practices with Smarter Billing.

    We are a full-service dental billing organization with 1,000+ professional billers and coders across the U.S., helping dental practices boost revenue, cut costs, and focus on patient care...

    Top Services:

    • BPO
    Location
    Downers Grove, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • Your Complete RPO, IT, and Healthcare Staffing Solutions.

    Your Complete RPO, IT, and Healthcare Staffing Solutions.

    You have arrived at the ideal location if you are seeking a trustworthy partner to simplify your staffing requirements. Leading IT and healthcare staffing Solutions Cloud Space LLC is committed to producing customized and significant outcomes...

    Top Services:

    • Business Consulting
    • HR Outsourcing
    • Market Research
    • BPO
    • Show more
    Location
    Charlotte, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
  • Your Partner in Cost-Effective, High-Quality BPO Solutions.

    Your Partner in Cost-Effective, High-Quality BPO Solutions.

    Global Services BPO provides tailored inbound and outbound call center services, live chat, email, lead generation, and back-office solutions, enabling businesses to reduce costs while maintaining high-quality customer experiences...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Enterprise Data Entry & AI Training Data Services for Modern Businesses

    Enterprise Data Entry & AI Training Data Services for Modern Businesses

    A trusted provider of data entry outsourcing services with over 20 years of experience, offering cost-effective solutions to businesses worldwide. Known for precision, transparency, and efficiency, the agency ensures operational excellence and data accuracy for its clients...

    Top Services:

    • BPO
    Location
    Princeton, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamlining Processes, Maximizing Potential

    Streamlining Processes, Maximizing Potential

    A global provider of innovative contact center and BPO solutions specializing in inbound and outbound services for B2B and B2C clients. The agency enables businesses to focus on their core competencies while delivering seamless operational support to drive growth and efficiency...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
  • Streamlined Billing, Maximized Profitability

    Streamlined Billing, Maximized Profitability

    A premier provider of Revenue Cycle Management (RCM) services specializing in medical and dental billing. With a focus on accuracy and efficiency, the agency helps healthcare providers optimize cash flow, enhance revenue integrity, and prioritize patient care...

    Top Services:

    • BPO
    Location
    South Bend, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Top BPO Company USA.

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Empowering Digital Transformations

    Empowering Digital Transformations

    CodeFulcrum is an agile and progressive software company. Specializing in web, mobile and enterprise software development. Delivering products that are both visually stunning and technically ambitious with an unparalleled level of expertise...

    Top Services:

    • AI Development
    • BPO
    • Branding
    • Software Development
    • Show more
    Location
    South San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed
  • The NYC medical billing company is based in New York City, the city of lights and elites.

    The NYC medical billing company is based in New York City, the city of lights and elites.

    The NYC medical billing company is based in New York City, the city of lights and elites. We are an award-winning and trusted organization by hundreds of healthcare providers across the entire USA...

    Top Services:

    • BPO
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Streamline Your Revenue With Expert Medical Billing Services.

    Streamline Your Revenue With Expert Medical Billing Services.

    Medix Revenue Groups medical billing software optimizes the entire billing process, from claim generation to submission. Our advanced health claim billing solution ensures seamless claim scrubbing, accurate coding, efficient submissions, denial management, centralized billing, in-depth analytics, and secure...

    Top Services:

    • BPO
    Location
    Sheridan, Wyoming
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
  • SysMD-Excellence Delivered

    SysMD-Excellence Delivered

    SysMD delivers smart, efficient healthcare solutions through expert revenue cycle management, medical billing, credentialing, coding, and transcription services. Founded in 2020, we help medical practices boost profitability, reduce administrative burdens, and stay compliant. Our team blends deep industry...

    Top Services:

    • Transcription Services
    • Call Centers
    • Market Research
    • Accounting
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Healthcare IT Development Center

    Healthcare IT Development Center

    Empeek helps Healthcare and Life Science companies break down the growth barriers and become freer, more successful, and competitive...

    Top Services:

    • Software Development
    • Mobile App Development
    • BPO
    • Web Development
    • Business Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    8 Projects Listed
  • Flexible. Scalable. Exceptional

    Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000
  • Go further

    Go further

    Transdata offers best in class digital marketing services and complete branding solutions from strategy consultation, media marketing to optimization. Creative marketing strategies and products optimization enable businesses to generate maximum revenue and sales...

    Top Services:

    • BPO
    • IT Services
    Location
    Woodbridge Township, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $1,000 - $10,000
  • Your business now has global specialists!

    Your business now has global specialists!

    Tazriel is a global outsourcing partner providing affordable remote service expertise for Software Development, Microsoft Power Platform automation, Mendix app Builds, Cvent event technology support, IT Administration and AI Training. With 24/7 support and cost savings of upto 70%, we help businesses...

    Top Services:

    • Digital Services
    • Web Design
    • Web Development
    • Social Media Marketing
    • Event Marketing
    • Show more
    Location
    Springfield, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $29/hr
    Minimal Budget
    $1,000 - $10,000
  • Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000
  • A trusted name in data and analytics!

    A trusted name in data and analytics!

    Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...

    Top Services:

    • IT Services
    • Big Data Analytics
    • Market Research
    • CRM Consulting
    • Managed Services
    • Show more
    Location
    Edison, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $30/hr
  • Trusted Data Partner across the Globe

    Trusted Data Partner across the Globe

    BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...

    Top Services:

    • BPO
    • Email Marketing
    Location
    Edison, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    Under $1,000

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

ReceiveFreeProposals

For your project

1

Specify your budget, timeline and project requirements

2

Our experts curate a list of up to 5 most qualified candidate agencies

3

We connect you with them so you can choose the most suitable partner