The top BPO agencies in 2026 are Agency Y, OBI Services, and FutureMD Solutions, selected from 37 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Agency Y leads the ranking for BPO, followed by OBI Services and FutureMD Solutions.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market. Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...
Top Services:
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Show more
Location
Skopje, Macedonia
Number of Employees
Under 49
Average Hourly Rate
$17/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Agency Y Services
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bike Exchange
Newell's Express Worldwide Logistics
Zero Defect Manufacturing
Kairos Promotional Agency
Essinta
Woolco Foods
Data sourced from the agency's DesignRush profile
Agency Y Reviews & Testimonials
Jimmy Mancini Owner at Mancini Corp
5.0★
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Mark Stone Managing Director at Mark Stone Advisory
5.0★
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati Review from Google
5.0★
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...
Top Services:
BPO
Call Centers
Digital Marketing
Market Research
Transcription Services
Show more
Location
Dipolog City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$3/hr
Minimal Budget
Under $1,000
OBI Services Services
BPO
Call Centers
Digital Marketing
Market Research
Transcription Services
Phone Answering Services
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Meorient
Senior Market Solutions
Congruent Marketing
Deenz Business Group
GoQAV
Data sourced from the agency's DesignRush profile
OBI Services Reviews & Testimonials
Robbie Forsyth Director at Youth Football Scotland
4.8★
Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Dusty Jenkins Owner at Go Explore With Us
5.0★
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Abdullah Review from Google
5.0★
Abdullah's Review Sourced from Google
OBI Services has been a dependable partner for our back office outsourcing needs. Their teamdemonstrates professionalism, efficiency, and a strong understanding of business processes. Theyhandle tasks such as data entry, lead generation, and virtual assistance with precision and reliability.Their solutions are tailored, cost-effective, and designed to support operational efficiency, allowing ourteam to focus on core strategic initiatives. Communication is seamless, and they are responsive to ourneeds.I highly recommend OBI Services for any organization seeking a trusted and capable back officeoutsourcing partner.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
FutureMD Solutions is a leading nationwide Revenue Cycle Management (RCM) firm providing end-to-end medical billing services to practices across the United States. While we have a strong footprint in the Texas healthcare market, our certified experts serve providers in all 50 states. We specialize in reducing...
Top Services:
BPO
Transcription Services
Business Consulting
Accounting
AI Development
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Portfolios Count
12 Projects Listed
FutureMD Solutions Services
BPO
Transcription Services
Business Consulting
Accounting
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Health Care Industry
Healthcare Practices
Dental Industry
Wellness & Fitness Industry
Medical and Diagnostic Laboratories
Medical Health Care
Medical Hospitals
Professional Services Industry
HR Industry
Software & IT Services Industry
Data sourced from the agency's DesignRush profile
FutureMD Solutions Reviews & Testimonials
Sarah Ashitey Review from Google
5.0★
Sarah Ashitey's Review Sourced from Google
I’m very grateful for the excellent service we’ve received from FutureMD Solutions. Irfan has been professional, responsive, and genuinely committed to helping us with our medical billing and revenue cycle management.What I appreciate most is that Irfan doesn’t just focus on getting the work done. He takes the time to share helpful advice and suggestions that have been valuable to our healthcare business. His dedication and willingness to go the extra mile really stand out.I highly recommend Irfan and the FutureMD Solutions team to healthcare providers looking for dependable medical billing support and a team they can trust.
Texas Medical Supply. Review from Google
5.0★
Texas Medical Supply.'s Review Sourced from Google
FutureMD Solutions is exceptional for compleating our credentialing process in 100 days 5/5 ! Now they are helping us with our DME billing for fast 5 monthes so far very satisfied . our denials are at an all-time low. Highly professional and efficient—highly recommended for any medical equipment supplier!"
Leandro Ansart Review from Google
5.0★
Leandro Ansart's Review Sourced from Google
"Switching to FutureMD Solutions completely transformed our medical billing process. Our claim approval rate increased, payments arrive faster, an their EHR system is very easy to use. If you're lookin for reliable medical billing and EHR services in the U this company delivers real results."
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Enfinity Medical Billing optimizes revenue with expert billing, credentialing & consulting.
Enfinity Medical Billing is a healthcare revenue cycle management company that helps organizations maximize revenue and streamline operations through medical billing, transcription, credentialing, auditing, and consultation services...
Top Services:
BPO
Location
East Brunswick, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Enfinity Medical Billing Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Greenwood Family Dentary
City Urgent Care
Malibu Medical Group
Alternative Care Physical Therapy
Rangel Dental
Madison Dental
Data sourced from the agency's DesignRush profile
Enfinity Medical Billing Reviews & Testimonials
Masaud Khan Review from Google
5.0★
Masaud Khan's Review Sourced from Google
As a healthcare provider, I have greatly benefited from Enfinity Medical Billing, both personally and for my clinic. They have made a significant positive impact on my practice, streamlining my work and making my professional life much easier.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Back Office Support for U.S. Property Preservation & Field Service Contractors
Feuern Outsourcing provides remote back office support for U.S. property preservation, mortgage field service, and field service contractors. We handle work order processing, bid writing, photo review and labeling, PCRs, invoicing, completion packages, portal updates, reporting, and QC. Our team works within...
Top Services:
BPO
Business Consulting
Customer Support
Managed Services
Show more
Location
Chattogram, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Feuern Outsourcing Services
BPO
Business Consulting
Customer Support
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nicoya Tech is a U.S.-based outsourcing and digital services agency that helps businesses reduce operational costs by 30% to 60% through offshore solutions. Specializing in BPO services such as customer support, data processing, and back-office operations, Nicoya Tech also offers web development and digital...
Top Services:
BPO
Customer Support
Location
Orlando, Florida
Number of Employees
Under 49
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Nicoya Tech Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ExpertCallers is a global BPO partner with 20+ years' experience, delivering inbound/outbound call centers, customer support, and back-office services worldwide, powered by AI-assisted workflows and Lean Six Sigma-driven quality standards for measurable, reliable outcomes...
Top Services:
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Show more
Location
Princeton, New Jersey
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Kimon Services Services
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Guardians
GorillaHub
21st Century AV Ltd
n-gage messenger
Meeting Store
PNG CR
Data sourced from the agency's DesignRush profile
Kimon Services Reviews & Testimonials
Martin F Review from Google
5.0★
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are a dedicated team committed to providing our clients with a fully transparent end-to-end solution. Elevate your revenue cycle with our efficient services, available at rates as competitive as 3.99% of the collection. Our dedicated team is driven by the objective of delivering a comprehensive end-to-end...
Top Services:
BPO
Location
Columbia Heights, Minnesota
Number of Employees
250 - 499
Average Hourly Rate
$1/hr
Minimal Budget
Under $1,000
Zmed Solutions Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Finance Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Zmed Solutions Reviews & Testimonials
priscilla Atu-tetuh Review from Google
5.0★
priscilla Atu-tetuh's Review Sourced from Google
Robb was very kind to reopen my case with BCBS to credential me.hi very patient in assisting explaining in detail what you need to do. He will also go out of his way to call the insurance and we had a three way conversation. That was very helpful. Thank you Robb.
Gabriel Eleda Review from Google
5.0★
Gabriel Eleda's Review Sourced from Google
This credentialing company is dependable and communicates very effectively. They provide excellent customer service and consistently get things done in a timely manner.
Woke Enterprises Review from Google
5.0★
Woke Enterprises's Review Sourced from Google
Zmed Solutions has been very professional and prompt in returning calls or following up on emails. They have been very efficient with the credentialing panel for two states and have kept me updated on the progress. You will not go wrong by selecting Zmed Solutions for your credentialing needs.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Affordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Top Services:
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Show more
Location
Guwahati, India
Number of Employees
50 - 99
Average Hourly Rate
$4/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
virtualousPRO Services
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Translation Services
Customer Support
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rater8
Incisive Edge
Luvix
Data sourced from the agency's DesignRush profile
virtualousPRO Reviews & Testimonials
OZIOMA EZEUGO CEO at DeeoTech
5.0★
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Justin Sabree CEO at ShypRight Holdings, LLC
5.0★
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries Review from Google
5.0★
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Dhaka, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$8/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Instant Solution Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
Translation Services
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Scale Your Business With Quality Outsourced Teams In Back Office Support.
RPM stands out as a comprehensive solution provider, offering bilingual expertise in both English and Spanish, with the flexibility to provide full-time or part-time dedicated resources, fully managed to meet diverse operational needs. Our capabilities span a wide spectrum, encompassing intricate back-office...
Top Services:
BPO
Customer Support
Call Centers
Staff Augmentation
Show more
Location
San Jose, California
Number of Employees
100 - 249
Minimal Budget
Under $1,000
RPM Services
BPO
Customer Support
Call Centers
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cyber Hospitality LLC is your go-to IT partner for comprehensive solutions in IT services, software development, digital marketing, hotel management, business process outsourcing, and accounting. We provide cutting-edge technology solutions to boost your business's online presence and operational efficiency...
Top Services:
Digital Marketing
SEO
BPO
Location
Sheridan, Wyoming
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Cyber Hospitality Services
Digital Marketing
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Microsoft
We4HR
Bluegrey Technologies India Private Limited
Shift4
Data sourced from the agency's DesignRush profile
Cyber Hospitality Reviews & Testimonials
Michael Angelo Calabro Review from Google
5.0★
Michael Angelo Calabro's Review Sourced from Google
I checked in for a 10 day stay here at the HomeTowne Suites by Red Roof Inn and when I tried to connect to WiFi through Chromecast all I got were warnings that it was unsecured, etc. I saw a magnet on the refrigerator in my room and it said if there was any problem connecting to WiFi, call customer support and it had a phone number and specified that it was available 24/7! So I called and whoever answered was very kind and patient with me (which was unexpected and greatly appreciated). He asked me a few questions and had to walk me through the procedure but wasn’t condescending or rude. He was the opposite which was patient, kind and understanding. Thank God there are still nice people out there. It gives me hope for humanity. My problem connecting to WiFi was resolved quickly and satisfactory. 🙏🏻
Maddy Stewart Review from Google
5.0★
Maddy Stewart's Review Sourced from Google
EXTREMELY easy and helpful customer service staff! My hotel room wifi was not working and he fixed it immediately and made sure it was working for the remainder of my stay. I was very pleased!
Mark Review from Google
5.0★
Mark's Review Sourced from Google
Had a problem completing sign in to a hotel's wifi. Management contacted Cyber Hospitality LLC and suggested I call them as well. The tech professional at Cyber Hospitality was polite and helpful, resolved the issue and gave me a call back, all within about 10 minutes. Very satisfied with their service
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Borderless Talent Hub helps businesses hire, onboard and manage skilled remote talent across international markets. We provide flexible support for remote staffing, dedicated offshore teams, BPO, customer support, back-office operations, social media management, payroll coordination and EOR-style workforce...
Top Services:
BPO
HR Outsourcing
Accounting
Customer Support
Call Centers
Show more
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$6/hr
Minimal Budget
Under $1,000
Borderless Talent Hub Services
BPO
HR Outsourcing
Accounting
Customer Support
Call Centers
Social Media Marketing
SEO
Web Development
Digital Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The first and only Filipino-owned talent & revenue execution firm.
TRACTIONCORE is the first and only Filipino-owned talent and revenue execution firm. We dont just rent seats; we deliver outcome-driven systems. Backed by a decade of experience, we build, vet, and manage high-performing global teams powered by human-AI synergy. From fractional experts to fully built...
Top Services:
BPO
AI Development
HR Outsourcing
Accounting
Software Development
Show more
Location
Quezon City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
TRACTIONCORE Services
BPO
AI Development
HR Outsourcing
Accounting
Software Development
Phone Answering Services
IT Services
Blockchain
Customer Support
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...
Top Services:
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Show more
Location
Gurgaon, India
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
Portfolios Count
6 Projects Listed
TLH Services Private Limited Services
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Graphic Design
Mobile App Development
Business Consulting
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Cape Town, South Africa
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Econx Group Services
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Call Centers
Market Research
Transcription Services
Accounting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
I have over 18+ years of experience in Admin support. I can do all types of projects with 100% quality. Time management is a key to success. That's why we only take on those projects that match our skills set so that we can give full attention to details and deliver valuable results...
Top Services:
BPO
eCommerce Development
Web Development
WordPress Website Design
SEO
Show more
Location
Coimbatore, India
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Intellize Info Solutions Services
BPO
eCommerce Development
Web Development
WordPress Website Design
SEO
Digital Marketing
Email Marketing
IT Services
Market Research
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Providing offshore talent that feels like your own team. Focus on growth, we handle the rest.
We help businesses of all sizes thrive with custom outsourcing solutions. Were more than a service provider were your partner in success, offering dedicated support and seamless communication every step of the way...
Top Services:
Call Centers
BPO
Phone Answering Services
Customer Support
Accounting
Show more
Location
Quezon City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Akora Outsourcing Services
Call Centers
BPO
Phone Answering Services
Customer Support
Accounting
Engineering
Logistics
Digital Services
HR Outsourcing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are the fastest-growing BPO in India. Offers the best business opportunities in the industry. Deals in non-voice process, voice process, BPO solutions, banking process, digital marketing, and IT projects...
Top Services:
BPO
Business Consulting
HR Outsourcing
Customer Support
Show more
Location
Noida, India
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Zoetic BPO Services Services
BPO
Business Consulting
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AtDesk is a UK-focused operations partner helping service businesses manage calls, customer support, dispatch, CRM and administrative workflows with clear reporting and accountable human support...
Top Services:
Phone Answering Services
Customer Support
BPO
Call Centers
Business Consulting
Show more
Location
Blackburn, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
AtDesk Services
Phone Answering Services
Customer Support
BPO
Call Centers
Business Consulting
HR Outsourcing
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LMS is unique in her way of operating. We implement High Performance Work Systems, driven by innovative thinking. This allows us to prioritize the Quality and Quantity of our services. Our skilled workforce is eager to get the job done!...
Top Services:
Call Centers
Phone Answering Services
BPO
Customer Support
HR Outsourcing
Show more
Location
Paramaribo, Suriname
Number of Employees
100 - 249
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Logical Moderator Solutions Services
Call Centers
Phone Answering Services
BPO
Customer Support
HR Outsourcing
Public Relations
Business Consulting
Managed Services
Big Data Analytics
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your Trusted Partner in Outsourced Business Solutions
Nixxie Solutions is a BPO service provider delivering reliable outsourcing support to businesses worldwide. We specialize in customer support, virtual assistance, and back-office operations, helping companies reduce costs while improving efficiency. Our trained team focuses on quality, responsiveness, and...
Top Services:
Digital Strategy
eCommerce
Social Media Marketing
BPO
Call Centers
Show more
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Nixxie Solutions Services
Digital Strategy
eCommerce
Social Media Marketing
BPO
Call Centers
HR Outsourcing
Customer Support
Logistics
Accounting
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MetaFussion is a dynamic digital company driven by a passion for crafting innovative software solutions tailored to meet the evolving needs of businesses. Our comprehensive services, including SEO, SMM, web development, and PPC campaigns, empower clients to thrive in today's fast-paced digital environment...
Top Services:
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
Show more
Location
Brampton, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
MetaFussion Services
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
BPO
Social Media Marketing
eCommerce Development
Graphic Design
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Adam Master Movers
Atlantic Moving
Mk Furniture
Gm Abatements
Data sourced from the agency's DesignRush profile
MetaFussion Reviews & Testimonials
Jemnii Wrost Review from Google
5.0★
Jemnii Wrost's Review Sourced from Google
Metafussion will assit you in growing your online business.They offer guidance and strategy while I focus on running my day-to-day operations.Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
RedBox Media is a creative tech studio blending innovative web design, digital marketing, and IT solutions for businesses that demand bold, mordern results...
Top Services:
Web Design
Graphic Design
Mobile App Development
Video Production
SEO
Show more
Location
Katlehong, South Africa
Number of Employees
Under 49
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
RedBox Media Services
Web Design
Graphic Design
Mobile App Development
Video Production
SEO
BPO
Transcription Services
Customer Support
Social Media Marketing
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Food and Beverage Industry
Software & IT Services Industry
eCommerce Industry
Delivery & Takeaway Industry
Electronics Industry
Construction Industry
Consumer Goods Industry
Entertainment Industry
Data sourced from the agency's DesignRush profile
RedBox Media Reviews & Testimonials
Bongani Molatana Review from Google
5.0★
Bongani Molatana's Review Sourced from Google
I am incredibly grateful to Realbox Media Pty Ltd for their outstanding customer care. From start to finish, Tshepang (Realbox Media) handled the registration of my business with exceptional professionalism and dedication. What could have been a stressful process was made effortless thanks to his guidance, clear communication, and proactive support.He went above and beyond, keeping me updated at every stage and ensuring everything was done accurately and efficiently. His commitment to helping his clients succeed is truly commendable.If you're looking for a company that not only delivers results but also genuinely cares about your journey, I highly recommend Realbox Media Pty Ltd. They have earned my full trust and appreciation!
Quanta Sebetseba Review from Google
5.0★
Quanta Sebetseba's Review Sourced from Google
Great work, quality service…the team goes an extra mile to ensure your needs a met.
Thabang Ngomane Review from Google
5.0★
Thabang Ngomane's Review Sourced from Google
Really great & speedy service and care for us their customers. I'm beyond pleased with their service!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
digixVA is your dependable source for virtual specialists and recruitment! Elevate your operations with our highly qualified virtual specialists and streamlined recruitment. We understand the importance of finding the right fit. Expect exceptional skillsets, unmatched dedication, and seamless integration...
Top Services:
HR Outsourcing
Customer Support
Digital Marketing
Social Media Marketing
eCommerce
Show more
Location
Vancouver, Canada
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
digixVA Services
HR Outsourcing
Customer Support
Digital Marketing
Social Media Marketing
eCommerce
Staff Augmentation
Market Research
BPO
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Workeely is your comprehensive solution hub. We provide a range of services including Website Design, Graphics, CV and Resume Writing, Virtual Assistance, Copywriting, and more. Our proficient team ensures top-quality solutions that foster your business's success in the digital era. We stand by our commitment...
Top Services:
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
Show more
Location
Twin Falls, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Workeely Services
Graphic Design
Design Services
Web Design
Web Development
WordPress Website Design
SEO
Digital Marketing
Social Media Marketing
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dedicated to provide billing solutions to medical providers.
Virtual Connect LLC was formed with the intention of supporting medical professionals and practices in achieving greater financial success. For us, it's all about the statistics. We are enthusiastic about redefining the industry and producing unparalleled results that surpass industry standards. Utilizing...
Top Services:
Call Centers
Location
Tucson, Arizona
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Virtual Connect Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BEXMS is a Pakistan based web development and outsourcing company helping businesses build, grow, and manage their digital operations. We create fast, custom websites and web applications, manage social media, and provide trained outsourced staff for office operations and customer support. Our teams work with...
Top Services:
BPO
Web Development
Customer Support
Web Design
UI/UX Design
Show more
Location
Lahore, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Bexms Services
BPO
Web Development
Customer Support
Web Design
UI/UX Design
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Eminenture is an ISO-certified, NASSCOM-member BPM & Digital Transformation company. Since 2011, we drive ROI using AI, Data Analytics, Tech Development, Research & Consulting, and Process Automation for clients across 19+ countries...
Top Services:
Market Research
BPO
IT Services
Managed Services
Call Centers
Show more
Location
Delhi, India
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Eminenture Services
Market Research
BPO
IT Services
Managed Services
Call Centers
Customer Support
Phone Answering Services
Business Consulting
Digital Marketing
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CEAT
TATA
Amazon
Piramal
Data sourced from the agency's DesignRush profile
Eminenture Reviews & Testimonials
anoop sharma Review from Google
1.0★
anoop sharma's Review Sourced from Google
Worst company ever no carrer growth no high incentive not giving good increment forget about ot pays they tell you you are family in case of ot but for ot pavs we are not it management issue No medical benefit no any pf and company if ful of politician with full of politics.Do join this company they will keep your emplyment status on hold due to project issue and dont give that payment when you are or nold.It's a very bad company, there is no growth in it. Don't ever join it, and their salary is extremely poor. They completely wasted my time
Nilesh Kushwaha Review from Google
5.0★
Nilesh Kushwaha's Review Sourced from Google
The work culture at Eminenture is simple and stress-free. People respect your space, listen to your opinions, and actually care about your growth.There’s a healthy balance between fun and focus, you can laugh, learn, and work all in one day.And yes, doing the actual work becomes more enjoyable because of this.
Lowrence Sen Review from Google
5.0★
Lowrence Sen's Review Sourced from Google
“I had an outstanding experience with Eminenture! Their expertise in business process outsourcing, data management, and IT services is truly commendable. The team is highly professional, efficient, and dedicated to delivering top-notch solutions. From the initial consultation to project execution, everything was handled seamlessly. Their attention to detail, innovative approach, and commitment to excellence set them apart from the competition. I highly recommend Eminenture to any business looking for reliable and result-driven outsourcing services. A fantastic company with exceptional service!”
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Datum Decipher Analytics, our focus is on delivering customer-centric solutions across a wide range of service lines and functions, including consulting, technology, & outsourcing. We understand that every business is unique, and our goal is to help our clients achieve their objectives through innovative...
Top Services:
BPO
Big Data Analytics
Web Development
WordPress Website Design
Web Design
Show more
Location
Udaipur, India
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Datum Decipher Analytics Services
BPO
Big Data Analytics
Web Development
WordPress Website Design
Web Design
Software Development
IT Services
Call Centers
Customer Support
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Education Industry
HealthCare Industry
Finance Industry
Data sourced from the agency's DesignRush profile
Datum Decipher Analytics Reviews & Testimonials
Pooja dhaker Pooja dhaker Review from Google
5.0★
Pooja dhaker Pooja dhaker's Review Sourced from Google
I’ve had an amazing journey with Datum Decipher Analytics. The leadership genuinely cares about employees, and the work environment is both challenging and rewarding. It’s a great place to build a career!
Pushkarna Nitesh Review from Google
5.0★
Pushkarna Nitesh's Review Sourced from Google
Being a Datumite has been an extraordinary experience! Datum Decipher Analytics fosters a culture of innovation, collaboration, and personal growth that truly sets it apart. The leadership is supportive, the projects are cutting-edge, and the team spirit among Datumites is unmatched. Every day is an opportunity to learn, contribute, and grow in an environment that values its people. Proud to be part of this incredible journey!
Barkha Sharma Review from Google
5.0★
Barkha Sharma's Review Sourced from Google
Working with Datum Decipher Analytics has been a beautiful cherishing experience, the entire flow of work with in depth knowledge provided is commendable and this indeed makes the workplace a great one.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
D3Mynds Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
HR Outsourcing
Market Research
Accounting
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fairview Services LLP provides white-label accounting, bookkeeping, payroll support, financial reporting, audit documentation support and back-office finance assistance to CPA firms, accounting practices and businesses globally. We work as an extended delivery partner with emphasis on confidentiality, timely...
Top Services:
Accounting
BPO
Business Consulting
HR Outsourcing
Show more
Location
New Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Fairview Services LLP Services
Accounting
BPO
Business Consulting
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
wallmart
crunchbase
Wipro
Data sourced from the agency's DesignRush profile
Nextwealth Reviews & Testimonials
Putlam Deepa Review from Google
5.0★
Putlam Deepa's Review Sourced from Google
A wonderful ecosystem to be a part of and they truly stand by their philosophy of "Do Good and Do Well". Have never witnessed customer satisfaction ever before like the way NW customers do.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Tech Potato is a digital solutions company working across web development, e-commerce, automation, design, and business operations. We bring technical and operational teams together to support the day-to-day digital needs of modern businesses...
Top Services:
Digital Services
Graphic Design
Design Services
eCommerce Development
Web Development
Show more
Location
Karachi, Pakistan
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Tech Potato Services
Digital Services
Graphic Design
Design Services
eCommerce Development
Web Development
SEO
PPC
Mobile App Development
BPO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BizzBuzz Creations is a result-driven Digital Marketing & BPO agency offering SEO, SMO, SMM, Google Ads, Meta Ads, Website Design & Development, Branding, Content Strategy, and Complete BPO Services. We help businesses grow with tailored strategies, data-driven solutions, and a strong focus on performance and...
Top Services:
Digital Services
Graphic Design
Web Design
Web Development
Social Media Marketing
Show more
Location
Prayagraj, India
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
BizzBuzz Creations Services
Digital Services
Graphic Design
Web Design
Web Development
Social Media Marketing
IT Services
SEO
Mobile App Development
Business Consulting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
4.8
4.8-preview-webp.webp)
