The top BPO agencies in 2026 are Call Management Resources, Uniquesdata, and Agency Y, selected from 30 agencies vetted by DesignRush on the basis of verified client reviews (4.5 avg. rating), project outcomes and industry expertise. Call Management Resources leads the ranking for BPO, followed by Uniquesdata and Agency Y.
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients. We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews. Read more.
DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.
For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!...
Top Services:
BPO
Call Centers
Phone Answering Services
Location
Columbus, Ohio
Number of Employees
50 - 99
Minimal Budget
Under $1,000
Call Management Resources Services
BPO
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
General Mills
Hollywood Casino
Mack Trucks
Storm King
Medpoint Management
Roundy's Supermarket
Best Courier
Data sourced from the agency's DesignRush profile
Call Management Resources Reviews & Testimonials
Linda Woessner Co-Owner at Southland REI Group
5.0★
Call Centers Review from Linda Woessner
Linda Woessner expressed satisfaction with the service provided by Call Management Resources (CMR). She found the setup process easy and the system highly beneficial. In an after-hours emergency, CMR efficiently contacted all necessary parties, resolving the issue quickly. (Source: 3rd Party Review Platform)
Anonymous Representative at Skip's BagelDeli
5.0★
Call Centers Review from Anonymous
As a representative of Skips BagelDeli, I would like to share my positive review of Call Management Resources. We have been doing business with CMR for over 20 years, and it has consistently proven to be our most reliable service provider. Its reliability is unmatched, making it a trusted partner. (Source: 3rd party review platform)
Michele Ahmadi Owner at Foot and Ankle Care of Long Island
5.0★
Call Centers Review from Michele Ahmadi
Michele Ahmadi's business received exceptional support from Call Management Resources, resulting in a successful partnership. The project manager's great communication skills made the process smooth, leading to a positive outcome for their business. (Source: 3rd party review platform)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your trusted Data Entry Outsourcing & Web Research Partner
Uniquesdata is a global data management outsourcing company providing a wide range of solutions, including data entry, market research, data digitization, data processing, data conversion, data analytics, scanning and indexing, and web research services...
Top Services:
BPO
Market Research
Transcription Services
Logo Design
Branding
Show more
Location
Ahmedabad, India
Number of Employees
100 - 249
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
20 Projects Listed
Uniquesdata Services
BPO
Market Research
Transcription Services
Logo Design
Branding
Graphic Design
Digital Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fashion Next Door
Diligent
NewsBytes
HeirSearch
Nxstar Systems inc.
SaR Technologies
ACE & Company
CXO Nexus
CenturyGoal
BRUCELLI
Data sourced from the agency's DesignRush profile
Uniquesdata Reviews & Testimonials
Chris Robert General Manager at Downer
5.0★
IT Services Review from Chris Robert
Replacing a less knowledgeable vendor, Uniquesdata has been providing IT and consulting services, managed multiple migration projects, upgrades, and assisted with a disaster recovery and business continuity plan.
Mark Steve Co-Founder at Wiser AI
5.0★
BPO Review from Mark Steve
Uniquesdata provided lead generation services to a Wiser analyzes The team created the strategy, analyzed leads, and delivered a list of prospects.Uniquesdata are really easy to work with because they were organized, met deadlines, and stayed on budget. We stayed in touch really easily without any problems.
Benson Johnson International engineer at SAIC
5.0★
BPO Review from Benson Johnson
Uniquesdata continues to provide reliable data management support and exhibits a strong understanding of the project's scope and requirements. The team delivers on time and is always eager to assist. The client commends the team's great company culture and strong work ethic.What truly impressive about Uniquesdata was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth. Their ability to understand our unique business requirements and adapt their strategies accordingly was highly impressive.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We Imagine a World in which Small and Big Companies Have Equal Chances to Win New Customers in the Market. Our purpose is to bring "parity" and reduce the gap between large and small firms with the help of our cold calling and email marketing services...
Top Services:
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Show more
Location
Skopje, Macedonia
Number of Employees
Under 49
Average Hourly Rate
$17/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Agency Y Services
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bike Exchange
Newell's Express Worldwide Logistics
Zero Defect Manufacturing
Kairos Promotional Agency
Essinta
Woolco Foods
Data sourced from the agency's DesignRush profile
Agency Y Reviews & Testimonials
Jimmy Mancini Owner at Mancini Corp
5.0★
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Mark Stone Managing Director at Mark Stone Advisory
5.0★
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati Review from Google
5.0★
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
Top Services:
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Show more
Location
Las Vegas, Nevada
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Leadium Services
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Customer Support
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Square
Rackspace
Microsoft
LG
DirecTV
OSRAM
Time Logistics
Palo Alto Networks
Amada Senior Care
brightwheel
Data sourced from the agency's DesignRush profile
Leadium Reviews & Testimonials
Scott Proffitt VP of Sales at Energy Assurance
5.0★
AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Sam Jennings Sales Manager at Best Bees Company
5.0★
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Marcos Moura Founder and COO at Amada Senior Care
5.0★
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...
Top Services:
Call Centers
BPO
Web Design
Web Development
SEO
Show more
Location
Cerritos, California
Number of Employees
250 - 499
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Portfolios Count
16 Projects Listed
Hire Live Support Inc Services
Call Centers
BPO
Web Design
Web Development
SEO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Goggles4u
Savers
Hyperanimation
Eyeglasses.pk
Data sourced from the agency's DesignRush profile
Hire Live Support Inc Reviews & Testimonials
Alex Stone Review from Google
5.0★
Alex Stone's Review Sourced from Google
Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries.We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability.Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence.I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.
Brit Wilbanks Review from Google
1.0★
Brit Wilbanks's Review Sourced from Google
Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections.Sincerely,The recruiter who had to look at your stupid slide deck.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Nicoya Tech is a U.S.-based outsourcing and digital services agency that helps businesses reduce operational costs by 30% to 60% through offshore solutions. Specializing in BPO services such as customer support, data processing, and back-office operations, Nicoya Tech also offers web development and digital...
Top Services:
BPO
Customer Support
Location
Orlando, Florida
Number of Employees
Under 49
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
Nicoya Tech Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BPO Company India | Call Center Outsourcing | Ascent BPO
We are offering Data Entry Projects, Data Entry Services,BPO Services, Call Center and data Entry Process Outsourcing Services to our valued clients, Noida, India...
Top Services:
BPO
Call Centers
Business Consulting
HR Outsourcing
Customer Support
Show more
Location
Noida, India
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Ascent BPO Services Services
BPO
Call Centers
Business Consulting
HR Outsourcing
Customer Support
Phone Answering Services
SEO
Cloud Consulting
Web Development
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Guwahati University
Silver Pumps & Motors
Pradhan Mantri Kaushal Vikas Yojana
IndiaMART
HDFC Bank
Data sourced from the agency's DesignRush profile
Ascent BPO Services Reviews & Testimonials
Ankit Kumar Review from Google
1.0★
Ankit Kumar's Review Sourced from Google
I passed the interview at Asant Bapo but was late on the second day. I was thrown out for 20 minutes and asked to take leave.
Kanchan Srivastav Review from Google
5.0★
Kanchan Srivastav's Review Sourced from Google
We've been working with Ascent BPO for the past few months, and I must say their service has exceeded our expectations. The team is professional, responsive, and consistently delivers high-quality results. From data entry to back-office support, their attention to detail and commitment to deadlines has really helped streamline our operations. Communication has been smooth, and any issues are quickly addressed. Highly recommend them if you're looking for a reliable and efficient BPO partner.
Vikas Srivastav Review from Google
5.0★
Vikas Srivastav's Review Sourced from Google
Ascent bpo has truly exceeded our expectations. Their team is efficient, professional, and dedicated to providing high - quality services. They've helped streamline our processes and allowed us to focus on core operation. Highly recommended
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Vetted Virtual Assistants with a Broad Range of Expertise
myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...
Top Services:
BPO
Location
Miami, Florida
Number of Employees
Under 49
Average Hourly Rate
$24/hr
Minimal Budget
Under $1,000
myVA360 Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Virtual Mojoe is a one-stop solution to hiring the best virtual assistants online, who help you with all those mundane and daunting tasks so that you can achieve more by doing less and what matters most!...
Top Services:
BPO
Location
Las Vegas, Nevada
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Virtual Mojoe Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Kimon Services Services
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Guardians
GorillaHub
21st Century AV Ltd
n-gage messenger
Meeting Store
PNG CR
Data sourced from the agency's DesignRush profile
Kimon Services Reviews & Testimonials
Martin F Review from Google
5.0★
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our services provide you with a well-structured analysis that will help you make an informed choice. Virtual Assistant services from the United States fully comprehend, support, and operate in accordance with your needs...
Top Services:
BPO
Location
Perth Amboy, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Ossisto Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Affordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Top Services:
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Show more
Location
Guwahati, India
Number of Employees
50 - 99
Average Hourly Rate
$4/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
virtualousPRO Services
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Translation Services
Customer Support
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rater8
Incisive Edge
Luvix
Data sourced from the agency's DesignRush profile
virtualousPRO Reviews & Testimonials
OZIOMA EZEUGO CEO at DeeoTech
5.0★
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Justin Sabree CEO at ShypRight Holdings, LLC
5.0★
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries Review from Google
5.0★
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
BizInfor is a notable B2B data-driven marketing solution provider. Our state-of-the-art technology helps businesses of all sizes identify the right prospects...
Top Services:
BPO
Email Marketing
Location
Edison, New Jersey
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
BizInfor Services
BPO
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Zensar Technologies
emedia
Array Networks
Data sourced from the agency's DesignRush profile
BizInfor Reviews & Testimonials
Sebastian Singleton Review from Google
5.0★
Sebastian Singleton's Review Sourced from Google
I was seeking a CPA email list for a client's marketing campaign. After researching about BizInfor's business data offerings, I went ahead and acquired a sizable list. To my surprise, the list was very accurate, especially the emails and contact phone numbers, which made it easy to reach out to the prospects. Highly recommend BizInfor!
Albart joeibson Review from Google
5.0★
Albart joeibson's Review Sourced from Google
It is very easy to work with Bizinfor! I got a quick response and a solid database right away. We woulddefinitely use their services again in the future for all our data needs.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
every call is a connection and every interaction is an opportunity.
Founded in 2019, our call center has swiftly risen to prominence delivering expectational customer service solutions. Celebrating five years of consistent growth, we've reached the pinnacle of our industry. Join us in our journey to success where we prioritize your CSaT and unprecedent performance...
Top Services:
Call Centers
BPO
Customer Support
Business Consulting
HR Outsourcing
Show more
Location
Cairo, Egypt
Number of Employees
250 - 499
Average Hourly Rate
$8/hr
Minimal Budget
Under $1,000
Wazowski Outsourcing Services
Call Centers
BPO
Customer Support
Business Consulting
HR Outsourcing
Digital Marketing
Affiliate Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AS Auto Moto Sale
Boca Connections
Folsay Investments
Silverlight
Data sourced from the agency's DesignRush profile
Wazowski Outsourcing Reviews & Testimonials
Mohamed Ahmad Review from Google
1.0★
Mohamed Ahmad's Review Sourced from Google
Enslaved to peopleThey took 4 in a batch and didn't accept a single one or compensate them for the time off. Why did they accept them in the first place? Enslaved.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Cyber Hospitality LLC is your go-to IT partner for comprehensive solutions in IT services, software development, digital marketing, hotel management, business process outsourcing, and accounting. We provide cutting-edge technology solutions to boost your business's online presence and operational efficiency...
Top Services:
Digital Marketing
SEO
BPO
Location
Sheridan, Wyoming
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Cyber Hospitality Services
Digital Marketing
SEO
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Microsoft
We4HR
Bluegrey Technologies India Private Limited
Shift4
Data sourced from the agency's DesignRush profile
Cyber Hospitality Reviews & Testimonials
Mark Review from Google
5.0★
Mark's Review Sourced from Google
Had a problem completing sign in to a hotel's wifi. Management contacted Cyber Hospitality LLC and suggested I call them as well. The tech professional at Cyber Hospitality was polite and helpful, resolved the issue and gave me a call back, all within about 10 minutes. Very satisfied with their service
Syed Junaid Abbas Review from Google
5.0★
Syed Junaid Abbas's Review Sourced from Google
I would highly recommend this company as a client. I'm happy with the services they provide
Hemang Patel Review from Google
5.0★
Hemang Patel's Review Sourced from Google
Cyber WiFi team is very knowledgeable, responsive and easy to work with for staff and guests. I would highly recommend.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
ExpertCallers, a Flatworld Solutions company, strives to help you build and nurture exceptional relationships with your customers. With over 12 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into...
Top Services:
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Show more
Location
Princeton, New Jersey
Number of Employees
500 - 999
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Expertcallers Services
Call Centers
Creative Services
eCommerce
BPO
Customer Support
Phone Answering Services
Market Research
Business Consulting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Looking for a Reliable AI-Driven Outsourced Call Center in Indonesia? Callindo Delivers Top-notch Services to Enhance Your Customer Experience and Boost Your Business...
Top Services:
BPO
Customer Support
Market Research
Business Consulting
Call Centers
Show more
Location
Jakarta, Indonesia
Number of Employees
50 - 99
Average Hourly Rate
$24/hr
Minimal Budget
Under $1,000
Callindo Services
BPO
Customer Support
Market Research
Business Consulting
Call Centers
Phone Answering Services
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Data Entry Export has been established to be the leading offshore data entry services in USA. As we all know, data has become an integral element of every business organization. Hence, it is of utmost to implement systematic data management process. Regardless of your business nature and functioning, our...
Top Services:
BPO
Market Research
Accounting
Transcription Services
IT Services
Show more
Location
Bergenfield, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Data Entry Export Services
BPO
Market Research
Accounting
Transcription Services
IT Services
Staff Augmentation
Digital Marketing
SEO
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...
Top Services:
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Show more
Location
Gurgaon, India
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
Portfolios Count
6 Projects Listed
TLH Services Private Limited Services
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Graphic Design
Mobile App Development
Business Consulting
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Cape Town, South Africa
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Econx Group Services
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Call Centers
Market Research
Transcription Services
Accounting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MyRemoteVA delivers a unique blend of AI efficiency and skilled professional expertise to help startups, entrepreneurs, and executives save time and scale. From admin support and social media to websites and executive tasks, our Virtual Assistants work smarter with ChatGPT-powered processes that speed up...
Top Services:
BPO
Location
Kozhikode, India
Number of Employees
50 - 99
Average Hourly Rate
$6/hr
Minimal Budget
Under $1,000
My Remote VA Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Konnektys is a B2B sales operations and lead generation company that helps growth-focused businesses build pipeline through AI-powered prospect research, verified contact data, and fully managed outreach campaigns. The company combines artificial intelligence with human validation to deliver highly accurate...
Top Services:
Digital Services
Email Marketing
CRM Consulting
Digital Marketing
BPO
Show more
Location
Alfadanga, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Konnektys Services
Digital Services
Email Marketing
CRM Consulting
Digital Marketing
BPO
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LMS is unique in her way of operating. We implement High Performance Work Systems, driven by innovative thinking. This allows us to prioritize the Quality and Quantity of our services. Our skilled workforce is eager to get the job done!...
Top Services:
Call Centers
Phone Answering Services
BPO
Customer Support
HR Outsourcing
Show more
Location
Paramaribo, Suriname
Number of Employees
100 - 249
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
Logical Moderator Solutions Services
Call Centers
Phone Answering Services
BPO
Customer Support
HR Outsourcing
Public Relations
Business Consulting
Managed Services
Big Data Analytics
Digital Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MetaFussion is a dynamic digital company driven by a passion for crafting innovative software solutions tailored to meet the evolving needs of businesses. Our comprehensive services, including SEO, SMM, web development, and PPC campaigns, empower clients to thrive in today's fast-paced digital environment...
Top Services:
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
Show more
Location
Brampton, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
MetaFussion Services
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
BPO
Social Media Marketing
eCommerce Development
Graphic Design
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Adam Master Movers
Atlantic Moving
Mk Furniture
Gm Abatements
Data sourced from the agency's DesignRush profile
MetaFussion Reviews & Testimonials
Jemnii Wrost Review from Google
5.0★
Jemnii Wrost's Review Sourced from Google
Metafussion will assit you in growing your online business.They offer guidance and strategy while I focus on running my day-to-day operations.Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
RedBox Media is a creative tech studio blending innovative web design, digital marketing, and IT solutions for businesses that demand bold, mordern results...
Top Services:
Web Design
Graphic Design
Mobile App Development
Video Production
SEO
Show more
Location
Katlehong, South Africa
Number of Employees
Under 49
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
RedBox Media Services
Web Design
Graphic Design
Mobile App Development
Video Production
SEO
BPO
Transcription Services
Customer Support
Social Media Marketing
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Food and Beverage Industry
Software & IT Services Industry
eCommerce Industry
Delivery & Takeaway Industry
Electronics Industry
Construction Industry
Consumer Goods Industry
Entertainment Industry
Data sourced from the agency's DesignRush profile
RedBox Media Reviews & Testimonials
Quanta Sebetseba Review from Google
5.0★
Quanta Sebetseba's Review Sourced from Google
Great work, quality service…the team goes an extra mile to ensure your needs a met.
Thabang Ngomane Review from Google
5.0★
Thabang Ngomane's Review Sourced from Google
Really great & speedy service and care for us their customers. I'm beyond pleased with their service!
Nkululeko Mantshongo Review from Google
5.0★
Nkululeko Mantshongo's Review Sourced from Google
Redbox has the most efficient cellphone netword data service . In less the 30 Min the service ordered and paid for is delivered pronto. I recommend this company 👌🏾
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
At Yarlab Agency, we as Marketing Automation Geeks specialize in optimisation of your marketing efforts with cutting-edge automation tools. As your technical helpers, we simplify complex processes, ensuring your business runs smoothly and efficiently. From optimizing customer journeys to integrating...
Top Services:
Digital Services
Product Design
eCommerce Development
Email Marketing
SEO
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Location
Kyiv, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$33/hr
Minimal Budget
Under $1,000
YarLAB Services
Digital Services
Product Design
eCommerce Development
Email Marketing
SEO
CRO
Digital Marketing
PPC
BPO
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
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Location
Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
D3Mynds Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
HR Outsourcing
Market Research
Accounting
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We deliver reliable outsourcing solutions for travel, real estate, eCommerce, healthcare, manufacturing, IT, and more, helping businesses streamline operations, reduce costs, and scale efficiently with skilled, dedicated teams...
Top Services:
Digital Marketing
BPO
Customer Support
Accounting
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Location
Mohali, India
Number of Employees
50 - 99
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
AAA Outsourcing Services
Digital Marketing
BPO
Customer Support
Accounting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
RIOT Ecommerce is a full-service outsourcing agency that provides a pool of talented and experienced professionals with skills in Customer service/support, Data entry, Administrative support, and Virtual assistance...
Top Services:
Customer Support
BPO
Call Centers
eCommerce
Graphic Design
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Location
Gurgaon, India
Number of Employees
Under 49
Average Hourly Rate
$12/hr
Minimal Budget
Under $1,000
RIOT Ecommerce Solutions Services
Customer Support
BPO
Call Centers
eCommerce
Graphic Design
Logo Design
Digital Marketing
Social Media Marketing
Creative Services
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Boost your brand and grow your business with our comprehensive marketing services. As a business owner, you know the importance of having a strong online presence and effective marketing strategy. Thats where our marketing agency comes in. Our team of experienced professional is dedicated to helping...
Top Services:
Graphic Design
Logo Design
Branding
Web Design
Digital Marketing
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Location
Islamabad, Pakistan
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
c2o Digital Services
Graphic Design
Logo Design
Branding
Web Design
Digital Marketing
SEO
PPC
Advertising
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beeline
247 Cars
Cabcall Taxi
Data sourced from the agency's DesignRush profile
c2o Digital Reviews & Testimonials
Ahtisham Abbasi Review from Google
5.0★
Ahtisham Abbasi's Review Sourced from Google
I wanna apply for this place it would be better if you can give me any WhatsApp number thank you
Muhammad Asad Khan Review from Google
1.0★
Muhammad Asad Khan's Review Sourced from Google
I went 3 times to give a drop in an interview all 3 times no one was available to take the interview or even give any information. They give me a number to call but the guy never picks the phone up. I call the office many times but no answer in the end I started looking elsewhere and got a job after nearly 5 months I got a reply on my email saying that they are looking at my CV 😒. Oh please fix your HR department first. That's why 1 star honestly would give zero star if I could.
Shahzaib Awan (Shaz) Review from Google
5.0★
Shahzaib Awan (Shaz)'s Review Sourced from Google
First month of my job here Very Freindly Environment with Educated and Good People. Need some Improvements of Parking for Car. Also provide good chairs please. Otherwise Everything is At its Best.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
What you pay depends on the contract structure. There are four main models:
An hourly rate involves paying for an agent’s time regardless of how many interactions they handle. It runs:
$8 to $15 offshore
$20 to $30 nearshore
$40 to $60+ onshore
Per-agent (FTE) is a flat monthly fee of $1,200 to $4,000 per dedicated agent. Predictable, but you pay the same regardless of the volume.
Per-interaction charges $1–$5 per resolved ticket or $0.50–$2 per chat. Cost-efficient when volume is low or seasonal, but bills spike during busy periods.
Outcome-based ties fees to KPIs like CSAT scores or first-call resolution — typically $3 to $9 per successful resolution.
How do I compare two BPO providers quoting similar prices?
When two BPO firms quote similar prices, the decision should come down to industry experience, agent attrition rates, SLA terms with defined remedies, and how each vendor handles your specific exception cases, not the headline rate.
Ask for case studies from clients in your industry. A BPO company with relevant experience can start right away, while one without it will learn on your dime.
Then go beyond the deck. Give both vendors your two or three most complex support scenarios and ask them to walk you through exactly how they’d handle each one. The vendor with a documented protocol beats the one that says, “We’d escalate.”
Pay close attention to SLA clauses, specifically what happens when they’re missed, not just what the targets are. Two vendors can quote identical SLAs but differ completely on the consequences for missing them.
Finally, ask for the agent attrition rate for the specific team being proposed, not the company average. High turnover on your account means constant retraining and inconsistent service, regardless of the price.
What contract terms do most buyers accept that they shouldn’t?
The contract terms most buyers accept are auto-renewal clauses with short notice windows, SLAs with no financial remedy for misses, and IP clauses that leave process documentation owned by the vendor — all of which remove your leverage once performance drops.
Four terms worth pushing back on before you sign:
Auto-renewal clauses can trap you into a long-term agreement if the notice window is short, often 60–90 days. Miss the window, and you’re locked in for another year regardless of performance.
SLAs without consequences. Most contracts define targets but don’t specify what happens when they’re missed. Your agreement should define redressal terms, whether that’s service credits, payment for damages, or the right to exit early.
IP and process documentation ownership. Avoid clauses that grant the BPO provider exclusive rights to your intellectual property, or that allow them to sublicense or transfer it to third parties. If they own the runbooks built on your processes, switching vendors gets expensive.
Exit and termination terms need to include your ability to re-employ key personnel who hold critical knowledge of your account; otherwise, that knowledge walks out with the vendor.
The simplest check: read the contract assuming performance will eventually disappoint. If you have no leverage when that happens, negotiate before you sign.
How do BPO companies handle a sudden surge in volume?
BPO companies handle volume surges through a combination of flexible staffing, automation, and cross-trained overflow teams, but how well they execute depends entirely on what your contract says about surge capacity before it happens.
Most BPO providers have a few ways to handle sudden spikes:
Bringing in temporary agents
Moving staff from quieter channels to busier ones
Using chatbots or self-service tools to handle routine questions before they reach a human. Self-service tools can deflect 20-40% of contacts during a surge.
But not every BPO provider handles this well. When surges go unmanaged, call abandonment rates can reach 15%, which means frustrated customers and damage to your brand, not the vendor’s.
The right time to ask about this is before you sign. Find out how much notice your BPO company needs to scale up, and what the contract says about volume above your agreed tier.
A vendor who can staff up fast but delivers off-brand service during your busiest period is a liability, not a solution.
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