Our expert analysts have ranked rank the top outbound call center companies that manage outbound calls and services on behalf of their business clients. Filter the agencies by price, location, portfolio, size and more criteria to find the most suitable one for your particular business needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.
Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...
Top Services:
- Digital Marketing
- Web Development
- eCommerce Development
- Web Design
- Social Media Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTech2globe Services
Data sourced from the agency's DesignRush profileDelivery Hero Follett AoNHewitt Frontier Biscuits Mahmayi Foodora go-mechanic Patanjali Abrams cantabil
Tech2globe Reviews & Testimonials
SEO Review from Jason Wilson
Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.
Lead Generation Review from Eve Casha
I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!
Amazon SEO Review from Patrick Pichette
I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTransforming Sales Growth Through Science
LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...
Top Services:
- Email Marketing
- BPO
- Market Research
- Phone Answering Services
- Call Centers
- Show more
- Location
- Kyiv, Ukraine
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadBuds Services
Data sourced from the agency's DesignRush profileNissan Advascale Hapana Komulin Nitra Pillard Suriefy
LeadBuds Reviews & Testimonials
Call Centers Review from Gregory Dangler
LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.
B2B Social Media Marketing Review from John Nicolosi
I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!
Business Consulting Review from Naomi Allen
LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWeb Design, Digital Marketing & Automation Agency
Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...
Top Services:
- Web Design
- Web Development
- Digital Marketing
- Logo Design
- eCommerce Development
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 15 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVareweb Services
Data sourced from the agency's DesignRush profileRiwayah Love Restorations Exotic Dent Works
Vareweb Reviews & Testimonials
International SEO Review from Anna John
We started working with Vareweb because we wanted more people to actually find Cooper Outdoor Adventure through search, not just improve numbers on a report. From the beginning, the team took time to understand what we offer and who we are trying to reach. Kashaf Khan, their SEO Manager, has honestly been one of the biggest reasons weve enjoyed working with them. He looks at SEO from a business point of view and always brings the conversation back to real traffic, real inquiries, and whether the work is actually helping us grow. We also appreciate how easy he and the team are to communicate with. Nothing feels overly technical or confusing, and we always have a clear idea of what they are working on and why. Overall, it has felt like we are working with people who genuinely care about helping the business move forward.
Web Design Review from Franklin Pierce
We worked with Vareweb for the design and development of our A Squared Pro Services website, and the experience was really smooth.They understood our remodeling business and created a site that feels clean, professional, and easy for customers to use. I appreciated that they listened to our feedback and were quick with revisions whenever we needed changes.The website also looks great on mobile and does a much better job of presenting our services and past projects. Communication was straightforward throughout the project, and the team was reliable from start to finish.We are very happy with the final website and would recommend Vareweb to other service-based businesses.
SEO Review from Paul James
With the rise of search in AI engines, we also wanted an agency that could provide AI and generative engine optimization. Found Vareweb by finding the best GEO agencies and got in touch with them. Their business analyst Miss Veronica was really helpful, she understood our needs and connected her to their SEO team. Currently we have started to ranking really well in AI engines too. They have done the proper branding for us.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviewswhere innovation come live
We firmly believe in serving Innovation, with spiralling advanced technologies. Hence we make sure our team is fully trained and certified with the latest advancements. Our core principles are high reliability, scalability, upgradation, Innovation, and transforming our client's vision into reality...
Top Services:
- Blockchain
- Software Development
- AI Development
- Web Development
- Mobile App Development
- Show more
- Location
- Noida, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 20 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpeqto Technologies Services
Data sourced from the agency's DesignRush profilemylaminin negi solutions aligntechandfinance
Speqto Technologies Reviews & Testimonials
AI Development Review from Javed Khan
Working with Speqto Technologies was truly an exceptional experience one that exceeded every expectation I had going in. From the very first interaction, their team demonstrated a level of professionalism that is rare to find. Every communication was prompt, clear, and purposeful. There was never a moment of ambiguity they kept us informed at every stage of the process, making sure we always knew exactly where things stood. What truly set Speqto apart was the quality of their delivery. The final output wasn't just good it was beyond what we had envisioned. They didn't simply execute the brief; they elevated it. Every detail was thoughtfully crafted, every deliverable was polished, and the end result spoke for itself. But perhaps what impressed me most was how seamless the entire process felt. Working with Speqto didn't feel like working with an external vendor it felt like having a dedicated, highly skilled team embedded right within our own organization. Their workflow was structured yet flexible, efficient yet thorough. Deadlines were met without compromise on quality, and any challenges along the way were handled with calm expertise and proactive solutions. If you are looking for a technology partner who brings not just technical excellence but genuine commitment to your success Speqto Technologies is that partner. I would recommend them without hesitation to anyone seeking world-class software development and delivery.
Blockchain Review from SHOBI KHAN
I am John Robertson, We had a great experience working with Speqto Technologies and they Understand how to develop critical product like DEX and Blockchain with high end security.
Shavez Ahamad's Review Sourced from Google
I agree that Spoqto is a good company, but I don't think their HR department is good. I'm saying this because I recently joined the company, and I was treated very disrespectfully. They treat their agents like donkeys; they have no respect for them.The person who treated me unfairly is named Gunshika.Very bad girl.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWebsites That Work, Designs That Wow
WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...
Top Services:
- AI Development
- UI/UX Design
- eCommerce Development
- Web Development
- SEO
- Show more
- Location
- Derby, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWebCraftio Services
Data sourced from the agency's DesignRush profileVape Plus Ladaak Transfo line AV Cars Mirpur jewellers
WebCraftio Reviews & Testimonials
SaaS Development Review from Hassan Safdar
Built our entire product from zero and delivered beyond expectationsWe hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front.What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly.Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers.What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out.If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQuality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroCom CX Services
Data sourced from the agency's DesignRush profileRocket Sharing Audika Group Digital One Vodafone TIM
EuroCom CX Reviews & Testimonials
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsource Cold Calling, Sales & Support
At HomeX, we are a results-driven virtual assistant agency helping businesses across the U.S. and beyond scale faster and operate smarter. Based in Prishtina, Kosovo, we specialize in cold calling, lead generation, and customer support all delivered by trained, English-speaking virtual teams...
Top Services:
- Digital Marketing
- BPO
- SEO
- Social Media Marketing
- PPC
- Show more
- Location
- Pristina, Kosovo
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHomex Virtual Agency Services
Data sourced from the agency's DesignRush profileProsale Nation LLC Bidz Auto Sales ARS Real Estate Merk Investments LLC TSW Financial LLC Car Botix Car Ching HAMMER Corp.
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Top Services:
- BPO
- Call Centers
- CRM Consulting
- Customer Support
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEBQ Services
Data sourced from the agency's DesignRush profileLYRASIS Seal Software Cal-Bay Systems Image Skincare
EBQ Reviews & Testimonials
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop BPO Company USA.
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Digital Marketing
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDGC BPO Service Services
Data sourced from the agency's DesignRush profileBrightPath Solutions TechWave Inc EcoSmart Ventures MarketPulse Strategies VisionLink Enterprises FutureEdge Technologies
Marketing That Moves Businesses Forward
professioanl Concept is become a growth factor for many business in USA. We work professional and with criteria...
Top Services:
- Web Design
- WordPress Website Design
- Call Centers
- AEO
- SEO
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProfessional Concept Services
Data sourced from the agency's DesignRush profileIvan Salazar Ray Ramos Mark Fernandez
Professional Concept Reviews & Testimonials
Dont Mind's Review Sourced from Google
I had them create a website for my business, and they did an excellent job the design was engaging, and I was very happy with the result. Im Impressed with their work that much that I also entrusted them with managing my business’s GBP marketing and SEO for the website. I’ve been working with them for over a year now, and it’s truly refreshing to have an Marketing company that delivers on its promises when it comes to marketing results. I highly recommend their services.
Mark Fernandez's Review Sourced from Google
Been working with them for over a year. They manage my Google business profile and website. Great design work amd always available for questions and updates to my website or GMB. I highly recommend Professional concept for your digital marketing needs.
Arslan Iftikhar's Review Sourced from Google
Great working with them. They handle all my projects and the response time is very good with the experience in development and marketing.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing Solutions Made Easy
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Market Research
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContact Center Source Services
Data sourced from the agency's DesignRush profileA Giant Global Ecommerce Brand Google Premier Channel Partner Mortgage Bank Lender USA Nationwide Debt Consolidation
Contact Center Source Reviews & Testimonials
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsThe BPO With A Heart
Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...
Top Services:
- BPO
- Call Centers
- Location
- Singapore, Singapore
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAntasis Pte Ltd Services
Data sourced from the agency's DesignRush profileGetgo Canadian Pizza Healthy School Supply
Antasis Pte Ltd Reviews & Testimonials
nontombi mooi's Review Sourced from Google
wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.
Daryl Deanna's Review Sourced from Google
Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?
Andrew Chng's Review Sourced from Google
I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFuture in Hands.
LTS Global Digital Services, based in Vietnam, specializes in providing comprehensive digital BPO services. Our expertise encompasses data processing, RPA solutions, and a range of other business process outsourcing services designed to enhance operational efficiency and drive growth for our clients...
Top Services:
- IT Services
- BPO
- Call Centers
- Customer Support
- AI Development
- Show more
- Location
- Hanoi, Vietnam
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLTS Global Digital Services Services
Data sourced from the agency's DesignRush profileQualcomm Panasonic Toshiba LG Electronics Magic Data Incruit Black Moth SK Telecom CJ Entertainment Infinig
Reliable BPO Contact Center for Call Handling
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEmpireOne Contact Center Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Insurance Industry
Solutions That Empower
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Top Services:
- IT Services
- Software Development
- Graphic Design
- CRM Consulting
- Cloud Consulting
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $65/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCCJM Solutions Services
Data sourced from the agency's DesignRush profileIntuit Home Deopt Arise Virtual Solutions Magnate Consulting
Crazy Good Outsourcing
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
- BPO
- Customer Support
- Call Centers
- IT Services
- Show more
- Location
- Bengaluru, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTrupp Global Services
Data sourced from the agency's DesignRush profileReal Estate Sector Big Data Company Construction Sector
Trupp Global Reviews & Testimonials
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFrench-based IT development company
Based in Marseille, ëtalik supports businesses and individuals in all their IT development projects in the Provence-Alpes-Côte d'Azur region and the South of France. Thanks to our local expertise, we offer reliable solutions tailored to your needs, ranging from application creation to application...
Top Services:
- Web Development
- eCommerce Development
- Mobile App Development
- Software Development
- Software Testing
- Show more
- Location
- Marseille, France
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEtalik Services
Data sourced from the agency's DesignRush profileprastel acceo predex'ia cambo location riester
Specialist teams for software, AI automation & BPO
Naqvix is a technology and operations partner for US companies. Rather than one generalist bench, we run dedicated specialist teams — each led by an industry expert — under one roof: custom web and SaaS development; iOS, Android, Flutter and React Native apps; AI agents, chatbots and workflow automation;...
Top Services:
- Software Development
- Web Development
- Mobile App Development
- AI Development
- BPO
- Show more
- Location
- San Ramon, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNaqvix Services
Data sourced from the agency's DesignRush profileFoodie 50Star INC Roadsider Ruby Event Center Uhud Insurance Pure Foods Network Property Genius Worqly Adhere Labs Al Hassan Honda
Flexible. Scalable. Exceptional
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
- Customer Support
- Managed Services
- IT Services
- BPO
- Call Centers
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- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $28/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContactWorks Services
Data sourced from the agency's DesignRush profileInternet provider Healthcare Transportation
ContactWorks Reviews & Testimonials
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing Led By Your Most Trusted Partner
Olymp BPO is a specialized outsourcing partner that delivers high-performance web development and comprehensive customer support solutions...
Top Services:
- Web Development
- Mobile App Development
- BPO
- Phone Answering Services
- AI Development
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- Location
- Pristina, Kosovo
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOLYMP BPO Services
Data sourced from the agency's DesignRush profileReal Estate Industry Gaming Industry Media & Communications Industry
Automate. Integrate. Elevate
BurkyFlow helps businesses automate operations, streamline workflows, and accelerate growth with AI. We build AI Voice Agents, CRM automation, intelligent chatbots, workflow integrations, and custom AI solutions that eliminate repetitive tasks, improve customer experiences, and increase revenue. Our mission...
Top Services:
- AI Development
- IT Services
- CRM Consulting
- Phone Answering Services
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBurkyFlow Services
Data sourced from the agency's DesignRush profilePlumbRight Solutions Elevate Electrical HVAC Pros RoofMax Exteriors CleanSpace Restoration PestFree Solutions
Virtual Assistant Services That Give You Your Time Back
Ellite Assistant is a professional remote staffing and virtual assistant services company that provides dedicated remote support to businesses. The company helps business owners and teams delegate administrative, customer service, sales, marketing, technical, research, and operational tasks to virtual...
Top Services:
- Business Consulting
- Digital Services
- HR Outsourcing
- Customer Support
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEllite Assistant Services
Data sourced from the agency's DesignRush profileUsautopart Source Global IT Advisory LLC Arrowscope IT Solutions
Powering Business Communication with Smarter Cloud Telephony
The Telephony Co provides cloud communication and voice solutions for businesses, contact centers, developers, and enterprises. Its platform combines cloud phone systems, contact center solutions, SIP trunking, virtual numbers, Voice APIs, CRM integrations, and 3CX solutions to help businesses manage calls...
Top Services:
- Digital Services
- WordPress Website Design
- Web Development
- UI/UX Design
- Digital Marketing
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsThe Telephony Co Services
Data sourced from the agency's DesignRush profileMohamad Ahmed Ashok Joshi Kanwaljit Singh
We create a positive customer experience.
Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- AI Development
- BPO
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoice Contact Center Services
Data sourced from the agency's DesignRush profileRossmann CircleK L'Oreal Generali Volvo Allegro Affidea PZU
Creative Power Digital
We are a marketing agency specialized on generating advertising and promotions for all available in the market digital platforms.We aim to become trusted advisors to our customers, offering integral solutions and constantly adapting to our customers trends and changes at the digital environment...
Top Services:
- Digital Services
- Graphic Design
- Branding
- Design Services
- Web Design
- Show more
- Location
- Mexico City, Mexico
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCP Digital Services
Data sourced from the agency's DesignRush profileGocar Sunroad Terralta Renault Nissan Honda VW Seat Cupra Chirey
Connecting talent and technology
NAM Info Inc. is a technology-forward talent management organization dedicated to bridging the gap between industry leaders and exceptional human resources. They pride themselves on delivering quality candidates, deep industry coverage, and knowledge-based training for consultants. Their commitment to...
Top Services:
- Digital Services
- Staff Augmentation
- IT Services
- Call Centers
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNam Info Inc Services
Data sourced from the agency's DesignRush profileJetblue Cognizant Tech Mahindra
Nam Info Inc Reviews & Testimonials
Balaji Mariyappan's Review Sourced from Google
Friendly team. Small office but they have large vision for big tech and data related projects
Akshay Kumar's Review Sourced from Google
A Robust and Reliable Technology Based Talent Management Organisation with pool of talents of niche technical, functional and domain experts. They work on and own mobile based applications too with patents in few area. From my interactions with them - The management and workforce are really hard working, agile and ever ready for challenges. They have multiple out of the box and novel ideas in the field which shows their knack to make positive ground breaking impacts in their fields. Would recommend them highly to anyone who would like to work in this area or along with them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBoost Sales Growth.
We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...
Top Services:
- Email Marketing
- Direct Marketing
- Business Consulting
- Market Research
- Call Centers
- Show more
- Location
- Belgrade, Serbia
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTriballi Services
Data sourced from the agency's DesignRush profileThe Coca-Cola Company Johnson & Johnson HSBC Walmart Mercedes-Benz
Back Office Support Services
Outsource2india is a pioneering outsourcing company, providing a variety of Back Office Support services for global organizations...
Top Services:
- BPO
- Business Consulting
- Location
- Princeton, New Jersey
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOutsource2india Services
Data sourced from the agency's DesignRush profileAlcon ARI Maximus Rogers Redwood E-Learning System Yale School of Management Data Infinity Loomis Auto MiddleEast Camnet
Expert Staffing Partner for Your Business Growth
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
- Business Consulting
- BPO
- Call Centers
- Logistics
- HR Outsourcing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $9/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsElite Sense Llp Services
Data sourced from the agency's DesignRush profileAuto Primo GCS Tamarran Finask
Connected Communications, Cloud And Software For Modern Businesses.
CONNXTA is a business technology company providing connected communications, cloud infrastructure, custom software and managed IT services. We help SMEs, call centers, BPOs, telecom resellers and sales teams integrate telephony, CRM systems and operational workflows...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- Big Data Analytics
- CRM Consulting
- Show more
- Location
- Tirana, Albania
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCONNXTA Services
Data sourced from the agency's DesignRush profileNEVUIT WILDBO MADBARCELO
Turning Ideas Into Intelligent Digital Solutions
Inteliware Tech is a technology company based in Islamabad, Pakistan, specializing in custom digital solutions and software development for modern businesses. Its services span web and mobile applications, Web2/Web3 development, AI and machine learning, CRM and automation, UI/UX design, cloud development, SEO...
Top Services:
- Branding
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- Web Design
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- PPC
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- Location
- Islamabad, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInteliwaretech Services
Data sourced from the agency's DesignRush profileAbev Zeego Gojivi WeParkYou
Automotive eCommerce, Fitment & Catalog Experts
YTechGuru is an automotive eCommerce services company helping auto parts brands, distributors, and sellers manage and grow their online business. We specialize in Amazon, eBay Motors, Walmart, Shopify, WooCommerce, and Web Shop Manager. Our services include product listings, Year/Make/Model fitment, ACES &...
Top Services:
- eCommerce Development
- Business Consulting
- Market Research
- Big Data Analytics
- SEO
- Show more
- Location
- Faisalabad, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $18/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsYTechGuru Services
Data sourced from the agency's DesignRush profileA-Premium Power Stop ENA Monroe Shocks & Struts Detroit Axle Bucks 4x4 Suncoast Diesel Underdog-Diesel SDParts Xotic Performance
What Is An Outbound Call Center Company?
Outbound call center companies operate as customer communication hubs for their respective businesses clients.
The Telemarketing & Call Centers industry's market size is expected to increase 2% in 2022. Why?
As the name suggests, these companies make outbound calls to customers, prospects or other businesses on behalf of client organizations. These calls can be of telemarketing, sales, fund-raising or any other type to reach and attract the clients’ prospective customers.
Companies may also use their services to conduct market research and various surveys. Having in mind that a whopping 54% of consumers feel that companies need to develop more innovative ideas for customer engagement, these specialized companies may provide an ideal solution.
Outbound call centers can help organizations that are looking to scale and expand their business by getting in touch with their clients while keeping the costs in check.
Their main purpose is to cater to the client's customers and their needs - however, before hiring one, organizations need to understand their long-term and short-term goals, as well as their customers’ habits and needs.
Businesses use these specialized services to make their prospective and existing customers aware of their products and services. Every successful sale achieved via these services is referred to as an outbound sale.
What Do Outbound Call Centers Do?
Unlike conventional answering services, outbound call center companies function as business operators that employ customer support agents and sales representatives that make outgoing calls to third parties.
The purpose of making outbound calls can be:
- Increasing sales
- Sending follow-up mailings
- Testing unknown markets with cold calling
- Developing good customer relationships
As their name states, these agencies make outbound calls; however, some companies combine outbound and inbound calling.
Depending on the nature, type and the industry of client business, companies use these services for the purposes of:
- Customer service calls
- Customer notification
- Updating customer/client contact list
- Marketing Research
- Surveys outreach
- Telemarketing sales/cold calls
- Warm calling existing customers
- Nonprofit fundraising
- Post-sale follow-ups
- And more
By using major KPI metrics to measure an outbound call center's performance, client organizations can improve the overall customer experience, to positively impact their retention rates and reputation.
Looking for the best virtual receptionist services?
FIND THEM HEREWhat Is The Difference Between Inbound And Outbound Call Centers?
As their denomination might already suggest, the main difference between these specialized companies is their purpose and direction of calls.
While inbound call centers accept calls coming to the business, outbound call center companies, on the other hand, reach out to prospects for lead qualifications and sales effort.
Both services focus on delivering the highest level of customer satisfaction but inbound centers support teams manage customers and tend to any inquiries and potential issues they may report.
Outbound agents call customers that match their target audience to learn more about their needs and interests and meet them successfully.
Why Should You Opt For Outbound Call Center Services?
Outbound calling has proven to be one of the key sales channels for businesses in various industries - and there are numerous reasons to utilize it.
These types of call center companies provide professional support and resources that guarantee the success of your outbound sales efforts. Adding the latest trends to the mix can elevate your business further.
The main advantages of opting for this kind of services include:
1. Improved Customer Loyalty
Although their primary purpose is selling, outbound calls are not exclusively sales-related. They also keep clients engaged with a business, informed on their latest offers and make them feel valued with a personalized, direct approach. They drive prospects and existing customers down the conversion funnel and towards a potential purchase, and eventually towards brand advocacy and loyalty.
2. Improved Turnover Rate
Outbound calls can be extremely demanding and in-house teams often cannot respond to the challenges of large volumes of calls or daily deadlines. It’s an unwritten rule about the industry that call centers in general have a high turnover rate.
By contracting an outbound call center company, you avoid dedicating a large number of resources, hiring and training employees and getting a team of competent, well-trained professionals that make calls on your behalf.
This leads us to our next point...
3. Reduced Operating Costs
An outsourced 24/7 call center saves you both time and money. Instead of establishing your own outbound calling service, you can outsource it at a fraction of the cost that requires hiring, training, finding a physical location, equipment, setting up, maintenance, etc.
4. Improved Productivity
Outsourcing your outbound call efforts to respected specialized companies ensures your clients are in good hands. It also leaves your in-house employees with more time to focus on their other, primary duties.
Your internal business productivity increases simultaneously with customer satisfaction and ultimately, lead generation.
5. Better Lead Generation
Employing these services can take a lot of weight off your marketing team’s shoulders as outbound calls can acquire relevant, high-quality leads. With the right outreach campaigns, they’re able to secure them at a much higher rate than almost any single marketing strategy.
How Much Do Outbound Call Center Companies Charge For Their Services?
These companies typically offer three distinct pricing models:
- Hourly rates
- Pay for performance
- Combined pricing
Most companies charge between $25 to $49 per hour, depending on factors like:
- Program size
- Program difficulty
- Contract length
Most of them will not consider, or won’t be able to work on pay to performance basis unless the client company provides detailed information about the calling program’s:
- Script and call guide
- Reports
- Training material
- Recorded call samples
How To Choose The Best Outbound Call Center Service Provider?
How do you select the best outbound company for your business? Follow these steps when choosing your future partner:
1. Understand What Outbound Services They Offer
Do they only offer outbound call services or do they combine them with different services like direct mail, mail blasts, telemarketing, media advertising, etc.
2. Choose Between Dedicated Or Shared Agents
The best outbound call centers in the USA offer both dedicated and shared agents/reps. Dedicated agents are assigned only to your account or project, giving your company their full time and attention, while shared ones work for several clients simultaneously.
3. Location
Outsourcing your call efforts comes with different location options that bring cost-effectiveness and resource efficiency in their own way and measure:
- Internal (within your premises)
- External (hosted by these companies themselves)
- Virtual (Cloud-based, using remote agents)
Decide on which functions of managing call center are most important, whether you want and/or need to be more involved, etc.
4. Security Measures
Security is one of the major factors to take into consideration when choosing an outbound partner. Whether on-premise or cloud-based, be sure to investigate their preventive measures around disaster recovery and redundancy.
5. Reputation
A proven track record is the key when you employ these specialized services, especially if you’re a player in the industry that’s reliant on outbound sales.
Try to find as much as you can about your prospective agency’s past experiences to swiftly weed out the unwanted options.
6. Regular Reports
One of the key reasons why companies opt for outsourcing, in general, is that the hired companies help them keep track of various activities and measure their performance.
In the sea of different outbound call center companies in the United States, always look for one that uses a reporting system that details campaign performance, so you can make timely and necessary adjustments effortlessly.
Looking for the top IT Outsourcing Companies?
FIND THEM HERE10 Questions To Ask Outbound Call Center Companies Before You Hire One
Before selecting an ideal outbound call center in the US, make sure to gather as much information as you can about their company culture, approach to tasks and quality of work.
Ask them the following questions:
- What is your availability?
- What level of reporting can we expect?
- What call volume can you handle daily?
- What outbound services do you offer?
- Do you have relevant experience with my industry?
- What is your area of specialization?
- How long have you been in the business?
- How do you prove the quality of your services?
- How safe is my data and can you prove it?
- What are your working hours and how much do you charge?
…
Scroll Up To Find The Best Outbound Call Center Companies For Small Business And Pick Your Partner Today!
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