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Best Austin Call Center Service Providers Rankings
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
You Have the Plans. We Have the People. Lets Grow Together.
EBQ is an outsourced sales and marketing organization that provides services to help companies scale...
Top Services:
BPO
Call Centers
CRM Consulting
Customer Support
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Location
Austin, Texas
Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
EBQ Services
BPO
Call Centers
CRM Consulting
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LYRASIS
Seal Software
Cal-Bay Systems
Image Skincare
Data sourced from the agency's DesignRush profile
EBQ Reviews & Testimonials
Applied Tech Review from Google
5.0★
Applied Tech's Review Sourced from Google
We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts.From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress.Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail.Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.
Sarah Becherer Review from Google
5.0★
Sarah Becherer's Review Sourced from Google
Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!
Rodane Williams Review from Google
1.0★
Rodane Williams's Review Sourced from Google
I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads.Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service.Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Boon-Chapman serves clients with honesty and integrity—and that's not just a fancy slogan. Working in the best interest of our clients isn't just good business practice, it's what makes us who we are...
Top Services:
BPO
Call Centers
Location
Austin, Texas
Number of Employees
Under 49
Boon-Chapman Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Self-Funded Health Plan Administration
Health Risk Management
Onsite Clinic Management,
Software Development
Business Process Outsourcing
Data sourced from the agency's DesignRush profile
Boon-Chapman Reviews & Testimonials
Jake Cola Review from Google
1.0★
Jake Cola's Review Sourced from Google
The MOST AWFUL customer service EVER!!! It's like nobody gives a hoot about those of us seeking answers. Our questions are important to us, and it would be nice if someone there would return calls when our call goes to voicemail 95 percent of the time!!!!!! The Cobra section is the worst! Come on, folks...get with the program over there or sell that place to someone who will!
aubrey s Review from Google
5.0★
aubrey s's Review Sourced from Google
Texas raised, owned & created. They have this amazing program that pays and covers surgeries and high tech radiology! I think issue is people don’t read their plan documents or EOB’s and go based on providers who are on the go and want things fast and ready
Nikkie Maraman Review from Google
1.0★
Nikkie Maraman's Review Sourced from Google
If only Zero or half stars was an option. First BC is NOT an insurance company, they’re the “manager or as they call themselves advocates” for in my case Aetna. BC claims to be patient advocates yet it appears that they don’t know the meaning of the word. They do not understand the plan(s), much less have they read the agreement with my employer and their customer service is substandard! They fumble around giving false, misleading or just wrong information, example advocate Missy or Misty. Sadly I’ve had to deal with BC as they manage my health care plan Aetna for over 27yrs. It appears their primary goal is to avoid and deny claims! To have a claim “reviewed” it takes an act of congress and a lot of phone calls. I was promised a head supervisors phone call within 72hrs thats well over 300 hrs ago, thankfully I didn’t hold my breath!! Sadly, I’m stuck with this three ring circus and clown show. Boon Chapman should be ashamed..
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dastify Solutions is an Austin, Texas-based revenue cycle management (RCM) firm with a presence in California, specializing in AI-driven medical billing, credentialing, and accounts receivable (AR) recovery...
Top Services:
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
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Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dastify Solutions Services
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Managed Services
IT Services
Business Consulting
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beauty Industry
Health Care Industry
Wellness & Fitness Industry
Data sourced from the agency's DesignRush profile
Dastify Solutions Reviews & Testimonials
Yami Sozi MD Review from Google
5.0★
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Jesse Vaughan Review from Google
5.0★
Jesse Vaughan's Review Sourced from Google
I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.
Robert Coleman Review from Google
5.0★
Robert Coleman's Review Sourced from Google
Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Friendly, Savvy, and Smart Outsourced Customer Service
At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...
Top Services:
Phone Answering Services
BPO
Call Centers
Location
Austin, Texas
Number of Employees
Under 49
MindStart Solutions Services
Phone Answering Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kapsul
Alfred
emboldHealth
Data sourced from the agency's DesignRush profile
MindStart Solutions Reviews & Testimonials
Mark Levorn Review from Google
5.0★
Mark Levorn's Review Sourced from Google
If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Top Services:
Customer Support
Managed Services
IT Services
BPO
Call Centers
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
ContactWorks Services
Customer Support
Managed Services
IT Services
BPO
Call Centers
Phone Answering Services
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Internet provider
Healthcare
Transportation
Data sourced from the agency's DesignRush profile
ContactWorks Reviews & Testimonials
Jeff B Review from Google
5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews